1362 Aht Jobs - Page 6

Role : Team Lead - Operations Location: Hyderabad, India Experience: 3 - 6 years Shift Timing Flexible with any shifts Interested candidates can call and share their updated resumes on the email (s akshi.mahajan@marketstar.com ) Sakshi Contact No:- 7889964667 About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, lead...

Hiring: Customer Support Executive (Voice Process) US Mortgage Work Mode: Permanent Work From Home (after 3 months) Location: Bangalore Shifts: US Shifts Working Days: 5 days working, 2 rotational offs Experience Required: Minimum 1 year experience in Customer Support Voice Mortgage process experience will be an added advantage CTC: Up to 30,000 + Incentives Contact: Aman 9251688427 Apply now and grow your career with a leading US process!

Role: US Telecom Customer Support (Voice & Chat) Location: Pune (Work from Office) CTC: Up to 4.5 to 4.92 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only Eligibility : Experience: Minimum 6 months in International Chat / Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Contact: Chanchal- 9251688424

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply CTC : Up to 4.75 LPA CONTACT: Chanchal- 9251688424

Role Overview We are looking for a Customer Experience Team Lead with 7+ years of overall experience in customer service and a minimum of 4 years of proven expertise in handling chat process teams. The ideal candidate will be a people-focused leader with strong analytical skills and a track record of delivering outstanding customer satisfaction through digital-first support channels. Key Responsibilities Lead, mentor, and motivate a team of process executives to deliver seamless customer experiences Monitor performance metrics (AHT, CSAT, FCR, SLAs) and drive continuous improvements Develop team strategies to enhance productivity and quality in chat support Handle escalated issues with empat...

We are looking for a skilled Team Leader to join our Operations team in the International sector. The ideal candidate will have 2 to 5 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. Roles and Responsibility Lead and manage a team of operations professionals to achieve business objectives. Like a Rostering, Shrinkage, Attrition, AHT, CSAT, SLA Management, People Management Skills, Develop and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to resolve issues and enhance customer satisfaction. Analyze performance metrics and provide feedback to team members. Ensure compliance with company polic...

Role: International Voice Process (US Customer Support) Location: Hyderabad (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Minimum 6 months of experience in International Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply CTC: Up to 4.5- 4.8 LPA CONTACT: Insha- 9251688425

Role: Voice Customer Support Executive Join our dynamic team in Bangalore and take your customer service career to the next level! Role: Voice Customer Support Executive Location: Bangalore (Work from Office) Experience: Minimum 6 months in Customer Support Qualification: Minimum 12th Pass Shift: Day Shift | 6 Days Working CTC: Up to 27k Mode: Work from Office Joining: Immediate If you have strong communication skills and enjoy assisting customers over calls, this is the role for you Contact: Ingita- 9251688429

Role: International Voice Process (US Customer Support) Location: Hyderabad (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Minimum 6 months of experience in International Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply CTC : Up to 4.5 LPA CONTACT: Sanjana- 9251688426

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply CTC : Up to 4.75 LPA CONTACT: Zainab- 9251688430

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply CTC : Up to 4.75 LPA CONTACT: Zainab- 9251688430

We are at Teleperformance hiring for Team leader -collection process Location -Thane Days working -6 days Requirements: Must be graduated Should have good knowledge in banking collection in BPO. Have good knowledge in dialer. Minimum 1 year of experience is required as a Team leader Responsibilities: Lead & develop team, drive results: shrinkage, attrition, AHT, CSAT Ensure KRA compliance, implement strategies: attrition control, shrinkage control Interested candidates reach me on this mail id : rozy.rozy1@teleperformancedibs.com

Job Summary: The Customer Services Team Leader will be responsible for managing a team of customer service representatives in an international BPO environment. The role involves ensuring high-quality service delivery, meeting performance targets, and fostering a positive team culture. The ideal candidate will have strong leadership skills, excellent communication abilities, and experience in handling international customers. Key Responsibilities: Team Management: Lead, motivate, and manage a team of customer service agents to achieve KPIs and SLAs. Conduct regular team meetings, coaching sessions, and performance reviews. Operational Excellence: Monitor daily operations to ensure adherence t...

Role & responsibilities Handle inbound calls for global clients Resolve customer queries and provide accurate support Maintain professionalism and customer satisfaction on every call Comfortable with rotational shifts and fast-paced work environment Strong problem-solving and listening skills. Skills Strong communication & interpersonal skills Active listening and problem-solving ability Customer-centric approach Ability to handle difficult conversations calmly Quick learner with adaptability Professional and clear telephone etiquette Perks and benefits Salary : as per experience (Salary are totally depends over experience) Both side cabs (if candidates address is within hiring zone) WhatsAp...

Job Opportunity at iEnergizer: Team Leader - Operations. Whatsapp or call @8447354810 HR Shivam Upadhyay Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at shivam.upadhyay @ienergizer.com . For queries, reach out to 8447354810 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong time ...

Hiring for International Customer Support Process Candidate with good communication skills Loc- Gurgaon/Noida Pkg- 2 LPA to 6 LPA NP- 30 Days Exp- 0 to 5 years Contact Aparupa- 9311697179 aparupa.imaginators@gmail.com

Hiring now! Gurgaon & Noida based top BPO giants > US/UK Voice > Blended > Chat > Email > Backoffice > Travel Call HR directly: 6386120495 / 9075774159 / 9451173720 / 9217258830 Or WhatsApp your resume for instant scheduling. *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5.5 LPA (16-37K In-hand) 6:Excellent Spoken English Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs

Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager in BPO in International Voice Process Telecom Experience Preferred Handled Team Span of 100+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT,NPS, Attrition, Shrinkage CTC UPTO 18LPA based on Last CTC and Experience Candidate willing to relocate can also Apply Looking for Only Female candidates Role and Key Responsibilities: Monitor and manage client Service Level Agreements (SLAs); proactively identify gaps and implement improvement plans. Drive revenue growth by managing billable hours, forecasting, budgeting, and identifying opportunities for upsell...

Hiring: International Voice Process Experienced (Minimum 1 Year) Work Location: Manyata Tech Park, Bangalore Process: Banking – Voice Process Travel – Voice Process (Allocation depends on business requirement) Salary: 5.0 LPA – 6.2 LPA (Based on experience & performance) Shift: UK Shift or US Shift (Depends on process) CONTACT PERSON SHIVA: 8884496984 (DROP THE CV IN CASE COULDN'T CONNECT) Eligibility: Minimum 1 year of experience in International Voice Process is mandatory Graduates OR 12th / 2nd PUC candidates are eligible Must hold all relevant experience documents : Offer letter Payslips Relieving letter / Service letter Only Bangalore candidates preferred Immediate joiners only (No noti...

Requirements : Team Leader Exp.in Voice Process is a Mandate Must be aware of shrinkage, attrition, AHT, NPS, CSAT and all KRAs & KPIs Must have 1 year exp in the same role & 5 years total Fin tech Process Exp. add advantage HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 - 5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

Overview : We are hiring talented professionals for a Global Airline Voice Support role. If you have strong communication skills and hands-on experience with Amadeus/GDS , this role offers an excellent career opportunity with a leading international airline process Requirements : For Freshers- Must have excellent English communication . Experience in international voice process OR travel industry is preferred. Basic understanding of ticketing or GDS is an added advantage. Ability to work in rotational shifts & handle global customers. Ability to handle customers globally with professionalism. For Experienced Candidates- Minimum 2 years of Team Lead/Supervisor experience in BPO or Travel Proc...

Customer Service Executive Kolkata Location Location: Kolkata, West Bengal Qualification: UG\Grad Job Type: Full-time Working Days: 5 days a week Week Off: Rotational Shift: Rotational shifts Salary: Freshers: 3,00,000- 3,80,000 per annum Experienced (1+ year): 3,90,000 -4,80,000 per annum Additional Benefits : One side cab facility One side travel allowance Attractive performance-based incentives Job Role & Responsibilities: *Handle customer queries and provide effective resolutions through calls, emails, or chat. * Maintain a high level of professionalism and empathy while interacting with customers. * Ensure customer satisfaction by providing accurate information and timely updates. * Rec...

Hello Job Seekers, Greetings from Shining Stars ITPL!! We are seeking a dynamic and experienced Team Lead to oversee our operations in Bangalore . Location: Bangalore Shift: Day Shift, 6 working days with 1 rotational off Compensation: Offered CTC : Up to 7 LPA. - Final package and hike will depend on the last drawn salary or up to a 30% increase, based on the interview & communication assessment. ** On Paper experience as a Team lead in any customer care process/ Sales for at least 1.5 years into BPO is a must. ** Role and Responsibilities: Oversee daily team operations and ensure productivity. Monitor and evaluate key performance metrics, including shrinkage, attrition, Average Handle Time...

STARTEK welcomes experienced professionals for the role of Team Lead "Your Next Big Win: Lead Our Growth!!" HR Name - Alisha A. HR Contact - 8826179338 Interview Location - Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:30 PM 5 days working Rotational Shifts and Rotational Weekoffs Location - ITPL, Bengaluru About US - Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. O...

Job description: Team Lead - Social Media Escalations (Instagram, Facebook, twitter, YouTube) - (Blended Voice) Location: Bangalore Salary: 3.5 LPA to 5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or Customer care escalations (non-voice) is mandatory. Contact: Charlie HR: 7330616341 (Only WhatsApp Mention for which role your applying social media TL ) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for over...