Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) The Team Member (HRO Processing Assistant I ) is responsible for ensuring timely delivery and providing accurate information to all participants. Team Member should possess good learning agility and shows flexibility as per the business needs. Collaborating with other team members to achieve individual and team goals. (responsibilities) Ensuring proper documentation and following standard operating procedure. Ensure completion of aligned work timely and with accuracy. Able to practice logical reasoning and critical thinking. Able to comprehend and deliver Shows flexibility to adapt to the changing needs of the business Participation in training sessions, presentations and meetings Contribution to the smooth operations and in day-to-day duties Alignment to process as per business requirement. (requirements) Bachelor’s degree in B.Com, B.A, BBA, BSc (No Full time MBA/MCA/B Tech/BE/B Ed) 0-2 years of work experience Good verbal and written communication skills. Work morning/evening as per business requirement Basic computer knowledge (MS-Office, Excel) Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Join Team Amex and let's lead the way together. About the Team American Express is on a journey to provide the world’s best customer experience every day. The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and business growth through streamlined data. With continuous changes in the regulatory environment and innovation through data evolving, we play a key role in strengthening GCS critical enablers and supporting new growth opportunities. In partnership with the Enterprise Chief Data Office and across GCS, CoDO is tasked with building new, innovative data solutions for our customers, while adhering to regulations and data management standard methodologies. The team’s scope is comprised of 3 pillars: Drive Strategic Growth & Revenue –Defining the vision and roadmap to transform data as a key asset to power business growth. Modernize Data Management –Ongoing data management, data discovery and collaboration across Global Commercial Services Ensure Health of the Commercial Business – Striving for 100% reliability of current data platforms and capabilities while developing more agility and scalability for the future Purpose of the Role This role would be focused on solutioning for GCS Data governance, Data Quality (DQ), and managing DQ Issues. This would involve partnering with stakeholders/GCS teams to gather requirements; performing Root Cause Analysis via data mining and analysis, identifying process gaps or monitoring existing solutions; proposing and presenting the possible solutions to the leaders/stakeholders and if required, working with technology for development of scalable Data Quality solutions. Responsibilities Accountable for the necessary remediation of data quality Issues originating from business processes and accountable for notifying key stakeholders on remediation activities Ensure data quality Issues are captured, managed, and have a plan for remediation that is thorough, complete, and timely to ensure a comprehensive fix is completed. Writing and executing SQL and python scripts to analyze/profile data and solution for data quality issues in a big data environment and propose robust data quality controls. Knowledge of business data and systems that your domain/business unit produce and consume. Participate in project meetings and communicate effectively with leaders, peers, architects, system analysts, project managers & others, reporting project status as required. Utilize data quality and data profiling tools to solution for DQ framework/issue. Understand, gather, and translate project/user requirements into well-defined features/user stories with testable acceptance criteria, via collaboration with multiple stakeholders on requirements and prioritization Work closely with the technology team to develop, test and deliver the defined deliverables. Perform Unit Acceptance Testing (UAT) before accepting the stories. Raise if any bugs/gaps are identified and get that fixed with technology team. Provide proactive solutioning to any sprint blockers. Understanding of data management concepts and practices such as data security, data quality, meta data. Responsible for building scalable data Quality frameworks for enterprise projects. Minimum Qualifications: Business Outcomes: Deliver high quality & accurate Data Quality solutioning within deadlines. Understanding the gaps and remediating the same as per business requirements. Accountable for the Agile delivery framework. Tracking progress and sharing project updates to ensure stakeholder satisfaction. Academic Background & Past Experience MBA or Bachelor/Advanced degree in science, computer science, information technology, information management 2-5 years of relevant experience as product/business analyst Functional Skills/Capabilities Strong stakeholder management and excellent written & verbal communication. Experience in requirement gathering, product management, backlog creation, project tracking and comprehensive documentation. Experience with Agile Scum process and principles and actively leading Agile ceremonies (Scrum, Grooming, Retrospective) Ability to multi-task with high precision & quality delivery. Ability to independently drive, track and ensure accurate delivery. Technical Skills/Capabilities Strong SQL/Python and MS Excel- data querying and analysis. JIRA for User Stories and Agile Scrum Management. Confluence, MS Word & PowerPoint for documentation. MS Excel knowledge and SQL/Hive for data analysis. ML experience a plus but not compulsory. Understanding of Data Governance, Data Quality, Data lineage, and Data Transformation is a plus. Preferred Qualifications: A good balance of technical knowledge and business acumen. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Customer Service Consultant – Process Devloper – India – Gurgaon Responsibilities Answering phone calls in the languages mentioned, with a nice, controlled voice, on a priority established by the team leader. Being able to communicate effectively both verbally and in writing. Able to sense other people’s emotions and provide the answer or support based on their needs. Have a high-level tolerance without losing temper or being irritated by the day-to-day situation. Easy adjust to changing scenarios regarding ways of working. Going beyond simply hearing the words that the other person speaks. Trying to focus on the needs and provide the right solution. Receiving and placing customer orders for the in-scope products/services (leasing, credit, bank accounts); Customer service through electronic channels. Projecting a positive image of the company and brand. Implementing changes using your creativity and focus on process improvement. Correct and complete documentation of all customer interactions. Having a good ‘know-how’ of the entire process. Using time effectively and prioritize the daily tasks accordingly. Sharing with all team members any relevant knowledge obtained through customer interactions. Attending training sessions. Arranging working schedules with colleagues flexibly, according to business needs. Successfully completing the training plan and passing the process knowledge test (PKT) on a regular basis. Providing assistance to new colleagues whenever possible. Inform the process trainers and the management team whenever the information in an SOP is identified as out-of-date. Able to use tools such excel, word, PowerPoint - as per the business and process requirements. Qualifications Minimum qualifications Very good knowledge of English (B2). Bachelor’s degree. Good MS Office knowledge. Analytical thinking and self-starter. Preferred qualifications Relevant experience in international phone customer service. High motivation and ability to learn. Ability to work under time pressure. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:01:28 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President - Operations (F&A) In this role, you will be responsible for leading the accounts, requiring excellent knowledge on ERP Applications, workflow tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop, manage and sustain effective working relationships in the organization and actively collaborate closely with the Client. Vertical lead for any one or more of the OTC processes (billing, collections or cash applications) and be responsible for day-to-day operational delivery, people and process management along with Client expectation management. Responsibilities Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve/ exceed retention targets. Handle the delivery of outsourced services F&A (OTC, RTR & S2P – sub process) to ensure customer centricity, customer happiness and increased revenue through client up-sell. Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings. Sound domain knowledge in all F&A aspects such as billing, collections, cash applications and dispute management with the ability to draw linkages across all sub processes. Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda. Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team, HR, recruitment etc. Pro-active, ability to trouble shoot, work through organizational change scenarios. Implement appropriate mechanisms to identify, understand and intensify performance gaps and/ or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Qualifications we seek in you! Minimum Qualifications / Skills Should be able to leading entire portfolio with strong P&L knowledge Should be into leadership role, with strong client handling Excellent and strong communication skills – verbal and written. A hands-on leader, unafraid to learn from the ground up and delve into the core of processes to drive effective results, while carrying the team Willing to work in US shifts and work 100% of the time from the office. Prior domain experience in the services industry in leading large teams in OTC domains specific to the print/ media industry across advertising (newspaper, print, online), Commercial print, Single copy, subscriber and circulation platforms. Working knowhow, knowledge and awareness of all ERP applications in this industry such as – Adpoint, Shoom, ECS, Adbase, SCAP, Infor, Lawson, Genesys, Salesforce and/ or others. Intellectual agility and analytical outlook Prior Order to Cash Operations experience in the Industry with driving transformations/ projects experience/ engagement in robotic implementation experience will be preferred. Preferred Qualifications/ Skills Own client service delivery and engagement for the OTC /RTR/AP process or sub process aligned to Lead the way in implementing new technologies in operations and display a strong executive presence. Embrace the opportunity to lead and inspire, contributing to the continued growth and success by building collaborative teams that align and work to achieve Genpact and Client goals. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 1:37:50 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Customer Service, Payment Support Responsibilities: Team Management: Lead, mentor, and motivate a team of Customer Service & Payment Support specialists and drive the team to achieve performance goals Performance Monitoring: Track and evaluate the performance of team members, providing feedback and implementing improvement plans as necessary. Training and Development: Conduct regular training sessions to enhance the skills and knowledge of the team regarding debt collection strategies and compliance requirements. Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. Reporting: Prepare and present regular reports on team performance, challenges, and achievements to senior management. Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction. Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Providing Customer Service: Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead a team towards achieving common goals. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Education Qualification: Graduate or Post Graduate in any field Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience in International Voice Customer Services / Payments Processing related business. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:35:08 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking an experienced AV/VC Operations Technician with excellent Video Conferencing, event coordination, and troubleshooting skills, who is excited to work in a dual role. You will provide first-line AV client support and will be the initial contact for telephone, email, and direct requests from customers and field technicians. You will assist with VC booking and scheduling services, assist in conference setup, and perform troubleshooting. The ideal candidate will have a track record of running successful events and has excellent interpersonal and written communication skills. This is a unique opportunity to play a highly visible role in an exciting, industry-leading technology business. Participate in regular weekly meetings to discuss upcoming events and their requirements Follow all client-required policies, standards, or safety guidelines Communicate any foreseeable problems to the Event Service Operations Program Manager at the earliest opportunity Diagnose infrastructure problems impacting one or many internal platform activities Conduct training on equipment and spaces for users and support personnel Intake customer service requests and manage them to completion Utilize client-provided tools and systems to complete team tasks Consult with cross-functional teams and internal users regarding the exact audio-visual requirements for events Oversee planning and execution of events from large events to small user groups Carry out pre-event checks, ensuring all show elements are working correctly Provide technical audio-visual, video conferencing, and live-streaming support for events Use chat, voice, and video communication systems to coordinate event logistics Skills HS Diploma or GED 2+ years of relevant working experience in AV/VC event coordination Bachelor's degree from an accredited institution Excellent critical thinking, problem-solving, and troubleshooting skills with the ability to provide advanced troubleshooting on any device Strong verbal and written communication skills Proficiency with computers and help desk tools, along with strong typing skills Demonstrated success in event coordination and project coordination Time management and ability to work under pressure with a high sense of urgency Demonstrate positive and professional behavior towards clients and colleagues Passionate about the job and tasks at hand and be self-motivated and energetic IT knowledge of Android, iOS, Mac, Windows, and Linux operating systems Excellent understanding of signal flow in both audio and video installations A career path that demonstrates increasing levels of responsibility and proven success in delivering measurable results Skilled negotiator with proven experience finding creative ways to do more with less Experience working in a fast-paced and highly cross-functional organization Proficiency with any helpdesk support ticket management software Proficiency in Google Apps (Docs, Sheets, Slides, and Cal) Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. Identify and resolve unidentified cash and manage end to end process of Cash applications. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications Graduate in Commerce (B.Com) Freshers are eligible Good at English language skills (verbal and written) Meaningful Experience Preferred qualifications Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) Significant experience in Accounts Receivable/Order to Cash Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 9:05:06 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager – Supervisor Responsibilities Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Lead and manage: Oversee the daily operations of the voice customer service and outbound call team, ensuring high-quality service delivery. Performance monitoring: Track and analyze team performance metrics, providing regular feedback and coaching to improve efficiency and effectiveness. Qualifications we seek in you: Minimum Qualifications / Skills: Training and development: Develop training programs to enhance team skills and knowledge, fostering a culture of continuous improvement. Customer satisfaction: Ensure customer inquiries and issues are resolved promptly and effectively, maintaining high levels of customer satisfaction. Process improvement: Identify opportunities for process enhancements and implement strategies to optimize service delivery. Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management. Qualifications: Experience: Relevant experience in a supervisory role within customer service or call center operations. Skills: Strong leadership, communication, and problem-solving skills. Proficiency in CRM software and call center technologies. Attributes: Ability to work under pressure, manage multiple priorities, and adapt to changing business needs. Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week off o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience with international IB/ OB Voice process Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:14:51 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee - Training & Quality Responsibilities: New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations Quality Monitoring: Evaluate and audit calls/ cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement. Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. Reporting: Prepare and present regular reports on team’s training and quality performance, challenges, and achievements to senior management. Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience with international IB/ OB Voice process Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:21:34 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation tools & capabilities. The individual is expected to play a critical role of partnering with Controllership and broader Finance leadership teams to assess the opportunities, align with Process Owners and drive automation by using existing and new capabilities. The position is expected to lead automation projects, including process analysis, and partner with technical teams to deploy solutions for Amex Offers and Benefits and other fiancé initiatives. A strong focus on process optimization and driving results is required. The responsibilities of this role include: Collaborate with business partners to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions. Maintain strong relationship with business partners to identify automation opportunities, enhance transparency and proactive communication on various automation initiatives. Support in creating project management cadence, create detailed project plan, collaborate with project team to manage the progress, and facilitate timely execution of automation initiatives. Able to support agile development life cycle, including writing user stories, support solving issues that arise during development, support SIT & UAT and facilitate deployment of the code. Partner with automation development resources and product owners to design a solution working in ‘Agile’ environment. Support in creating & maintaining end to end development roadmaps and Rally tracking for Amex Offers & Benefits projects. Support in creating & testing robust control management and documentation framework in compliance with FF requirements. Support and maintain optimal service management governance process for automated process. Prepare/hand-off process owner support documentation. Enhance automation outreach and training, strengthen ambassador program, provide program updates, and strengthen automation communication to finance colleagues. Skills Required: Innovative mindset and experience in evaluating business processes to identify opportunities for improvement and automation. Strong communication and written skills, with the ability to interact with and present to all levels of the organization. Proven ability to build and leverage relationships and influence key partners to drive collaboration. Monitor & support service management for critical fast forward implemented capabilities. Awareness of Automation tools and capabilities like Data Watch, ML, Business Process Management (BPM) and open-source features to make recommendations for the identified opportunities. Development & delivery of projects by using any of the tools will be a plus. Superior problem-solving and analytical skills, strong learning agility, curiosity and willingness to embrace new challenges. Exposure to agile methodologies, ability to coordinate multiple priorities at once and work in a dynamic, time-critical environment. Knowledge of Finance functions desired. Bachelor’s degree in Finance, Technologies or similar field preferred. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $7 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You'll Work With Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners. What You'll Do You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment Assist customers in deploying and maintaining Arista’s Network Packet Broker solutions Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible Assist with implementation and change controls You will assist with proof of concepts (POC) and in-depth testing to validate design scenario Provide bug scrubs and code recommendations Provide interface to TAC and internal development teams and the customer You will provide customer advice regarding architectural questions, product prerequisites, product features, etc. Translate complex business requirements into Leaf-Spine Network solutions Assist Pre-Sales Engineer and Account Executives with designing Network solutions Establish and maintaining strong relationships with key partners Attend key partner events, training sessions, and provide ongoing training with the customer teams globally Continue training to maintain expertise Ability to understand the client’s business objectives and technical needs Ability to meet Service Level Agreements (SLAs) for sales and clients Regularly exercises discretion and independent judgment Maintain professional relationships with teammates, partners, and clients Some travel may be required within assigned territory Qualifications Bachelor’s degree in Computer Science or equivalent Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE) 5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired. 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR) Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS, Wi-Fi, NPB Expertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux tools Expert level knowledge of industry-standard CLI Ability to write white papers a plus Background in Perl, Python, Scripting for creating network automation is highly desired Excellent customer service and verbal communication skills Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun. Show more Show less

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $7 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You'll Work With Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners. What You'll Do You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment Assist customers in deploying and maintaining Arista’s Network Packet Broker solutions Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible Assist with implementation and change controls You will assist with proof of concepts (POC) and in-depth testing to validate design scenario Provide bug scrubs and code recommendations Provide interface to TAC and internal development teams and the customer You will provide customer advice regarding architectural questions, product prerequisites, product features, etc. Translate complex business requirements into Leaf-Spine Network solutions Assist Pre-Sales Engineer and Account Executives with designing Network solutions Establish and maintaining strong relationships with key partners Attend key partner events, training sessions, and provide ongoing training with the customer teams globally Continue training to maintain expertise Ability to understand the client’s business objectives and technical needs Ability to meet Service Level Agreements (SLAs) for sales and clients Regularly exercises discretion and independent judgment Maintain professional relationships with teammates, partners, and clients Some travel may be required within assigned territory Qualifications Bachelor’s degree in Computer Science or equivalent Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE) 5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired. 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR) Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS, Wi-Fi, NPB Expertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux tools Expert level knowledge of industry-standard CLI Ability to write white papers a plus Background in Perl, Python, Scripting for creating network automation is highly desired Excellent customer service and verbal communication skills Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun.

About Us: Gateway Platforms Pvt Ltd: Gateway Platforms is the parent company. We are a platform that brings people, ideas, and resources together to create and move mountains in the world, making it a better place.The two initiatives you will be working on primarily under GPPL are: TEDxGateway As Asia's largest TEDx program, TEDxGateway sparks global conversations by uniting top minds to share their ideas and innovations. We provide a stage for groundbreaking ideas, inspiring thousands and catalyzing change across various sectors. EDGE Community EDGE Community is our digital private members community for thought leaders and change-makers, offering exclusive events, masterclasses, and networking opportunities to foster personal and professional growth among future leaders. Role Overview: We are seeking a seasoned Sponsorships Head to lead our sponsorship strategies and partnerships across all Gateway Platforms initiatives, including TEDxGateway and EDGE Community. This senior leadership position requires at least 15 years of experience in high-level sponsorship acquisition, management, and strategic sales leadership. As the face of TEDxGateway and EDGE in the sponsorship community, you will champion our mission and values to attract top-tier sponsors and partners while driving innovative approaches to sponsorship acquisition and retention. Key Responsibilities: Strategic Sponsorship Leadership: Strategically own and exceed annual sponsorship targets for TEDxGateway and other GPPL initiatives, driving revenue growth through high-value, multi-year sponsorship deals. Comprehensive Sponsorship Strategy: Develop and execute tailored sponsorship strategies for TEDxGateway, EDGE, and related GPPL events, aligning with their unique value propositions. C-Suite Engagement & Relationship Building: Build and cultivate deep, long-lasting relationships with C-suite executives and decision-makers, leveraging your extensive network to secure impactful partnerships. Innovative Sponsorship Packages: Create and customize sponsorship packages that align with our mission, providing exceptional value to sponsors while integrating seamlessly into our events and programs. Creative Collaboration: Collaborate closely with internal teams to ensure that sponsorships are creatively woven into the event experience, providing sponsors and attendees with a unique and valuable engagement. Market & Industry Insights: Stay ahead of industry trends and competitor activities to identify and capitalize on new sponsorship opportunities, ensuring TEDxGateway and EDGE remain leaders in sponsorship innovation. Client-Centric Proposals: Engage directly with clients to understand their business objectives and tailor proposals that deliver measurable value, focusing on aligning sponsorship opportunities with both partner and organizational goals. Sponsorship ROI & Impact: Implement data-driven approaches to measure, analyze, and report on sponsorship ROI, refining strategies to optimize sponsor satisfaction and event impact. Financial Stewardship: Oversee profit and loss (P&L) responsibilities for all sponsorship activities, ensuring fiscal prudence while maximizing ROI for both sponsors and GPPL. Leadership & Mentorship: Lead, mentor, and inspire a high-performing sponsorship team, fostering a culture of excellence, collaboration, and continuous growth. Representation at Industry Events: Represent GPPL at high-level industry forums and events, positioning TEDxGateway and EDGE as the premier platforms for innovation, technology, and thought leadership sponsorships. What We Seek: Proven Sales Leadership: A minimum of 15 years of experience in sponsorship, sales, business development, or related fields, with a successful track record of securing high-value partnerships and consistently meeting or exceeding targets. Strong C-Suite Network: Extensive corporate contacts and a demonstrated ability to navigate and manage C-suite relationships. Strategic Thinking & Innovation: A strategic thinker with a deep understanding of the innovation, technology, and thought leadership landscapes, able to craft creative, differentiated, and actionable sponsorship solutions. Communication & Negotiation Skills: Exceptional verbal and written communication, negotiation, and presentation skills, capable of influencing stakeholders at all levels. Team Leadership: Demonstrated ability to lead and mentor cross-functional teams, driving collaboration and fostering an environment of innovation. Data-Driven Insights: Proficiency in CRM systems, data analysis tools, and financial stewardship, ensuring sponsorships are executed with precision and deliver measurable ROI. Agility & Adaptability: Ability to thrive in a fast-paced, dynamic environment, quickly identifying and optimizing market opportunities. Educational Background: MBA or equivalent advanced degree preferred.

Position: Senior Project Lead - EdTech Scaling Location: Delhi Founded in 2012, Central Square Foundation is a non-profit philanthropic foundation working with the vision of ensuring quality school education for all children in India. We believe that effective foundational learning is essential for better learning outcomes for all children in school. Development of foundational literacy and numeracy skills by Class 3 can help children progress to higher levels of learning and is an essential building block in a child's life. We are driven by our mission to enable the school education system to adopt solutions that are scalable, sustainable and effective, so that all children get equal access to opportunities needed for leading a better life. CSF has prioritised 4 critical areas of work: Foundational Literacy & Numeracy (FLN); EdTech; Early Childhood Education (ECE); and Schools Governance. Read more about our work here: https://www.centralsquarefoundation.org . About EdTech at CSF CSF's EdTech initiative focuses on leveraging technology to enhance teaching and learning, both in classrooms and at home, through student-focused and teacher-directed interventions. Our goal is to improve foundational learning in primary grades and provide remediation support in middle school using evidence-based, scalable technology solutions. Since 2012, CSF has played a pivotal role in shaping India's EdTech ecosystem by bridging demand and supply, backed by rigorous research. We drive impact by: Supporting EdTech organisations to build contextually relevant, pedagogically sound products for low-income learners. Generating evidence on what works, how it works, and how to scale effective EdTech interventions. Partnering with governments to implement EdTech solutions and influence policy. Funding public goods to drive innovation and strengthen the ecosystem. In the last five years, CSF has collaborated with 15+ EdTech organisations, 11+ state governments, and leading academic institutions, reaching 2.5 million learners across India. Join us to shape the future of learning for India’s children—and help build an EdTech ecosystem that is evidence-driven, tech-enabled, scalable and equitable. Position summary As part of the EdTech team at CSF, you'll have the opportunity to drive the transformation of education for children in India by leveraging the most meaningful use of technology in education. You will conceptualise, design, and lead high-impact initiatives, collaborate with influential stakeholders, and harness frontier technologies to revolutionise learning at scale. As the Senior Project Leader (SPL), you will provide day-to-day operational leadership and strategic support for key impact work streams of CSF’s EdTech vertical. You will convert the 2025-2028 EdTech strategy into executable workplans, oversee a portfolio of high-impact initiatives across Scale, Evidence, and Public Goods, and manage a team of Project Managers and Senior Project Managers. The role demands equal parts strategic thinking, execution rigour, and people leadership to deliver measurable learning outcomes at scale. You will directly report to the Consulting Senior Partner - EdTech & AI. Key responsibilities include, but are not limited to Strategy Translation & Thought Leadership: Convert the 2025-2028 EdTech strategy into executable work plans and lead on the execution of the work plans Support the development and materialisation of annual OKRs, roadmaps, and investment cases for Scale, Evidence, and Public Goods workstreams, with a focus on integrating frontier technologies and public-good standards. Surface frontier trends in EdTech/AI and generate hypotheses for new pilots or partnerships that accelerate impact at scale. Portfolio & Programme Management: Lead end-to-end delivery of multiple projects: scoping, design, partner selection, contracting, implementation, risk management, and M&E. Drive disciplined development and use of evidence and data dashboards, ensuring each initiative meets predefined impact and scale metrics. Coordinate closely with M&E, Communications, and Finance teams to keep projects on scope, schedule, impact quality, and budget. Evidence Generation & Knowledge Translation: Identify innovative hypotheses based on current and future trends in EdTech and develop a pipeline of potential solutions to generate evidence. Embed rigorous evidence for prototypes through scaled solutions, in collaboration with the internal M&E and external research partners. Translate evidence into actionable insights for state governments, ecosystem actors, and CSF leadership. Stakeholder & Ecosystem Management: Cultivate high-trust relationships with national/state education departments, EdTech innovators, academic institutions, donors, and think-tanks. Materialise these relationships into scale and institutionalisation projects of evidence-supported EdTech solutions. Promote collaboration and cross-learning among ecosystem partners, demonstrating best practices in specific areas of education. Represent CSF at relevant forums to build salience for evidence, quality standards, and public-good tools. Team Management & Capability Building: Hire, coach, and performance-manage Project Managers/Senior Project Managers; foster a culture of learning agility and mission focus in alignment with CSF’s vision, mission, and values. Conduct talent reviews for reportees and contribute to vertical-wide organisational development initiatives. Budget & Reporting Excellence: Own annual and project-level budgets with clear ROI tracking. Produce crisp, audience-tailored updates for CSF leadership, funders, and the Board. Required Qualifications & Experience Master’s degree in business, public policy, education, engineering, or a related field. At least 10 years’ experience in programme management, management consulting, venture scaling, or large grant portfolios, with at least 4 years in a people-leadership role. Proven track record delivering complex, multi-stakeholder projects on time, on quality, and on budget. Demonstrated ability to manage a portfolio of multiple projects/initiatives in parallel. Demonstrated exposure to EdTech and/or AI-enabled products, preferably in low-income or emerging-market contexts. Exceptional analytical, written, and verbal communication skills; comfortable presenting to CXO and government audiences. Experience in growing and managing teams. Desired Qualities Deep passion for equitable education and technology’s role in bridging learning gaps. Entrepreneurial, self-directed operating style suited to a fast-moving, mission-driven organisation. Ability to thrive in ambiguity, juggle shifting priorities, and maintain a high bar for quality. High learning curve and open to learning about frontier technologies. Compensation Remuneration will be competitive with Indian philanthropy and social-impact sector benchmarks, commensurate with experience. Application Process Interested candidates should submit a resume, a brief statement of interest (max 500 words), and two references through the CSF Careers Portal by the 23rd of June . Apply only if you can commit yourself to at least a three-year journey to materialise the 2025-2028 EdTech strategy. Shortlisted applicants will complete a case exercise and participate in panel interviews. Show more Show less

Organizational Context UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s new Country Programme (2023-2027) builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios: Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description UN house at 55 Lodhi Estate, New Delhi has an ICT helpdesk team which provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes daily desk support and management of ICT Infrastructure. Within this team, one ICT Assistant is required. S/he will be based at UNDP, New Delhi and shall work under the guidance and supervision of the Head of the ICT Unit (ICT Associate). As this is a full-time position, s/he cannot hold any other job/assignments during this assignment . Job Purpose and Scope of Work Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure in a large Country Office. The ICT Support Assistant promotes a client-oriented approach. Main Purpose: The ICT Support Assistant works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in a large Country Office (CO) and UNDP Headquarters (HQ) staff for resolving ICT-related issues. The ICT Support Assistant provide IT Support services to all UN Agencies staff located in UN House in India. Duties and Responsibilities: Supports implementation of ICT management systems and strategies, focusing on achievement of the following results : Ensure compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment. Support with the use of Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. Contribute to the business processes mapping and implementation of the internal standard operating procedures (SOPs). Provision of inputs to prepare results-oriented ICT workplans. Ensure effective functioning of the (CO) hardware and software packages, focusing on the achievement of the following results: Performance of key technical functions, including changing of hardware electronic components (disks, memory, network wiring, power sources, etc.) and routine repairs. Assistance in the installation of commercial and in-house developed software and related upgrades Assistance in upgrading patch and anti-virus programs on a timely basis. Monitoring of internet traffic, usage and performance on a frequent and regular basis. Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. Organizing Video/Audio/Web Conferences Install, configure and troubleshooting O365 applications. Supports networks administration, focusing on the achievement of the following results Assistance in resolving network related issues and monitor network performance Responds to user queries regarding network access. Assistance in backup and restoration procedures for local drivers. Maintenance of backup logs. Assistance with organization of off-site storage of backups. Managing Cisco Meraki Network Provides administrative support, focusing on the achievement of the following results: Maintenance of an up-to-date inventory of software and hardware. Maintenance of a library of ICT related reference materials. Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. Extraction of data from various sources. Research and retrieval of data from internal and external sources; preparation of statistical charts, tables and reports as required. Provision of ICT support to key events. Facilitates Knowledge Building, Digital Literacy, and User Training: Conduct training and orientation sessions for staff on digital tools and responsible ICT practices. Develop and maintain user guides, FAQs, and internal knowledge resources to support self-service. Provide one-on-one coaching to staff, promoting digital inclusion and the effective use of collaborative tools such as SharePoint, Teams, and OneDrive. Contribute to the digital knowledge management efforts, including organizing shared drives and supporting internal information-sharing platforms. Participation and assistance in the organization of training for the CO staff on ICT issues. Sound contributions to knowledge networks and communities of practice. Supports Digital Transformation, Innovation, and Automation: Support the rollout and adoption of innovative digital platforms and services aligned with UNDP’s global digital strategy. Assist in automating routine business processes using tools like Microsoft Power Apps, Power Automate, Power BI and SharePoint workflows. Participate in the testing and localization of global digital systems and tools to improve programme and operational efficiency. Contribute ideas to improve digital workflows, enhance staff engagement with technology, and foster a culture of innovation. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Institutional Arrangement [1] This will be a shared position through Common Services Account (CSA) of all UN Agencies located in the UN House and will report to UNDP’s Head of ICT. Reporting To: Head of ICT Support Unit (ICT Associate), UNDP India Reportees to this position (if applicable ): N/A [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customers service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client’s upcoming needs and concerns. Information Management & Technology Network, Communication and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. Information Management & Technology IT Research and Development Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems Information Management & Technology IT Customer Support Ability to support l customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar isdesirable Min. Education requirements Secondary education is required. Or A university degree in Information Technology/Computer Science or equivalent field will be given due consideration, but it is not a requirement. Min. years of relevant work experience Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in Information Technology/Computer Science. Required skills Experience in office365 applications including SharePoint & Microsoft Power platform. Experience in organizing online web conferences e.g. Zoom, MS Teams, Cisco Webex etc. Experience in supporting application development on .net technology. Desired skills in addition to the competencies covered in the Competencies section Exposure to Power Apps, Power Automate & Power BI Exposure to app development on .net Experience of working with international organizations including the UN Required Language(s) Fluency in English and Hindi is required. Professional Certificates N.A. Remuneration starting at INR 8,89,418.16 (Annual) / INR 74,118.18 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant – Java Developer In this role, you will be responsible for Developing Microsoft Access Databases, including tables, queries, forms and reports, using standard IT processes, with data normalization and referential integrity. Responsibilities Responsible to collaborate with businesspeople to have a real time understanding of business problems and expected to focus on agile methodology of development. Struts 6 (Good to have worked on Struts 6.0 version but even if worked on Struts 2.0 and knowledge of Struts 6 should work. Struts is Mandatory). Deliver high quality change within the deadlines. In this role, you will be responsible for coding, testing and delivering high quality deliverables along with the reviews of the team members. Should be willing to learn new technologies. Understand and effectively communicate interactions between the front end and back-end systems. Qualifications we seek in you! Minimum Qualifications BE /B.Tech/M.Tech/MCA Preferred qualifications Java (1.8 or higher), Spring Boot framework (Core, AOP, Batch, JMS), Web Services (SOAP/REST), Oracle PL/SQL, Microservices, SQL Experienced working on Java Script (ExtJs framework), J2EE, Spring Boot, REST, JSON, Micro Services. Experience in TCF Framework (This is Homegrown Java framework from CVS so the Resources may not have experience in this. But experience in any similar MVC Framework like Struts, JSF other MVC framework should be good) Experience with IBM WebSphere server Experience with version control tools like Dimensions. Experience with HTML, XML & XSLT. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 5:42:29 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (F&A) A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts Program manage Digital Twin deployment in prioritized accounts in the vertical Identify digital use cases Prioritize resource alignment to stabilize mega wins De-risk operations through Risk Control and Best Practice framework Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. Hold self and organization accountable to deliver on Genpact client commitment. Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments Decisiveness and comfort in taking risks when working with ambiguity Digitally savvy with high levels of consultative selling skills Qualifications we seek in you! Minimum qualifications: Post Graduation from Top institutes Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery Global exposure with consistent track record for digital projects: Robotics, AI, automation Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus Proven track record of driving transformation in client operations Preferred Qualifications/Skills: Digital deployment for large/ medium scale customers Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 7:51:08 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant – Account PMO In this role, the primary responsibility includes around strategy, budgeting, growth requirements, technology architecture and design, project management, people management and strong presence in front of client. The person will also be required to hand off seamless delivery to oversee day-to-day operations Collaborating with other operations delivery managers from Genpact across services provided and mange escalations for the program. Will also manage ongoing relationship with stakeholder and other clients as may be assigned. A self-starter you are up-to-speed with the latest developments in the tech world. Responsibilities Responsible for end-to-end technology project management Play an important role in establishing presence. Oversee delivery aspects and work shoulder to shoulder with customer or internal representatives for the program Partnering with Customers and Internal stakeholders on effective CM (change management) Participate in governance meetings for operational performance reviews Collaborate with Customer team to resolve any operational challenges Manage/handle escalations, proactively engage resources to address issues and resolve. Drive quality initiatives, process change initiatives, Lean/Kaizen activities, and other change/Six Sigma initiatives Participate on business leadership meetings, helping to develop and drive strategies and programs which improve the competitive position and profitability of the organization Works to develop and sustain Client Relationship & Trust Identifying and eliminating root cause barriers to accuracy, productivity, and quality Participates on business leadership meetings, representing location and business unit to VP /SVP & Mgmt. team Work with Service delivery and enabling functions in Genpact team to deliver as committed in contract to customer Evaluate and provide advice on delivery and management tools for in scope services Provide research assistance for innovation with new technologies and potential process optimization Provide business case assistance and preparation, as required and agreed Review and approve all recommended services, standards, policies, procedures, and requirements, as Customers deems appropriate. Qualifications we seek in you! Minimum Qualifications BE/ B Tech/ MCA/M Tech Preferred Qualifications/ Skills Production Support of Insurance Apps under SLA/KPI ambit Coordination with Cross Functional teams, vendor teams, Business Owners, Infrastructure & Cloud team Execution of Transformation, Integration & Automation Programs/ Projects Experience on JIRA/ Remedy tool Well versed with ITIL Framework (Incident/ Change/ Problem Management/ Request Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 4:53:02 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Procure to Pay! In this role, you will be part of Account Payable COE Operations & will be responsible to drive digital transformation initiatives for your portfolio size of 1800+ FTE. The role reports to AP COE leader/ Cluster Tower lead depending on the size of you. As AVP AP you will be responsible for all aspects of your portfolio including people, process, client in all phases of cycle from pre-sales, sales, solution, transition, transformation, and operation. Responsibilities Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets. Lead the delivery of outsourced services F&A: AP to ensure customer happiness and increased revenue through client up-sell Ensure all month-end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable. Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence Review the team's day to day activities, including but not limited to invoice processing, payments, helpdesk, GRIR, vendor reconciliations audit requests, analysis and other requests pertaining to the accounts payable process You should partner with your global teams to set up and monitor vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting (Eg 1099, DADS2 etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes. Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA, End to solutions based on AI, Run operations to achieve/exceed P&L expectations, Understand and execute the efficiency of resources and the right level of skill. Be responsible for NPS and experience of clients and internal stake holders Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Ability to understand benchmarks and drive standardization and simplification in COE models. Ability to drive large scale impact both for value and efficienct Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Should be able to work with the customer independently and carve out the desired scope / solution. Work closely with client CXO’s and process owners, Genpact operating teams and global relationship managers for key accounts Develop a strategy for winning and transitioning new deals while running and growing the existing relationships Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding, and enabling robust transitions, delivering ongoing client happiness through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability Own the way in implementing new technologies in operations and display a strong executive presence Qualifications we seek in you! Minimum Qualifications / Skills MBA Finance preferred Relevant experience in Accounts Payable domain Intellectual agility and analytical outlook Ability to independently manage GBS tower lead level stake holders Preferred Qualifications/ Skills Preferably from a service industry Good communication / articulation skills Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 6:35:15 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

We are seeking an experienced and visionary Vice President to lead our technology initiatives and drive innovation across our organization. The ideal candidate will possess curiosity, drive to make a change with a sense of urgency, competent in current and emerging technologies, coupled with strong leadership skills and strategic thinking capabilities. As Vice President of Technology – Cloud Transformation and Strategy, you will be responsible for developing and implementing technology strategies that align with our company's overall business objectives, ensuring that our technological resources are effectively utilized to achieve maximum efficiency and competitive advantage. Key Responsibilities Leadership and Strategy: Sets company the vision, strategy, and roadmap for Cloud Engineering and Governance in alignment with global enterprise goals. Build, lead, mentor, and inspire a geographically distributed team of ~250 professionals (cloud architects, engineers, FinOps, SecOps, DevOps, governance specialists). Collaborate with senior executives to align cloud initiatives with business objectives. Cloud Engineering: Oversee the delivery of various functions of multi-cloud environments (AWS, Azure). Drive automation, Infrastructure as Code (IaC), and DevSecOps practices. Lead efforts around cloud modernization, containerization (Kubernetes, serverless), and platform engineering. Governance and Compliance: Implement robust cloud governance frameworks (policies, security controls, tagging, chargeback models). Ensure compliance with internal standards (e.g., SOC2, ISO, GDPR, guidelines for cloud). Lead FinOps practices for cloud cost optimization and accountability. Operational Excellence: Define and monitor SLAs, KPIs, and OKRs for cloud reliability, performance, security, and efficiency. Build capabilities around incident management, resilience engineering, and continuous improvement. Partner with InfoSec, Risk, and Audit teams for proactive risk management and reporting. Talent and Culture: Attract, develop, and retain top cloud talent; build career growth pathways within the team. Champion a culture of innovation, learning, agility, and ownership. Required Qualifications 15+ years of experience in technology, with at least 7+ years leading large Cloud Engineering and/or Cloud Governance teams. Deep expertise in public cloud platforms and cloud-native architectures. Strong understanding of cloud security, compliance, cost management, and operational best practices. Proven experience managing large, matrixed, distributed teams (preferably 200+ people). Excellent stakeholder management and executive communication skills. Bachelor’s or master’s degree in computer science, Engineering, or related field. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate - Underwriting Support! Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities Transaction processing for Underwriting Support Teams Knowledge of Market Reform Contract (Slip), it's sections and details such as written line, Sign Line etc. as well as carrier generated policy documentation. Exposure to London Market i.e., Company and Bureau markets is preferable. Invoice production and provision of credit control support Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Data collection, formatting, and analysis Document production, collection, and distribution Supporting client teams in the UK and liaising with their colleagues on a multi-national basis Operational support with multiple activities for client service teams Qualifications we seek in you! Minimum Qualifications Graduate (in any discipline) Should have knowledge of Insurance lifecycle. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written and oral Preferred Qualification Insurance domain awareness P&C Underwriting knowledge Good knowledge of MS Office Higher certifications preferred- LM1 & LM2 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 12:34:00 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Campus Fresher – Senior Associate! Responsibilities Validating user actions on the client side and providing responsive feedback. Managed Coding, Bug Fixing and Testing. Managing web testing and dealing with cross browser compatibility issues. Managing project and team independently. Experience in Core-java, Struts/Spring and AWS Qualifications we seek in you! Minimum Qualifications / Skills B.Tech/B.E/ MCA Excellent written and verbal communication skills Preferred Qualifications/ Skills Experience in Core-java, Struts/Spring and AWS Strong understanding in Relational database concepts • Good knowledge and work experience of SQL Experience with Maven, GIT, html, jsp, css, javascript Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus Strong written and verbal communication skills Flexible to work in shifts on rotation basis. Willingness and ability to multi-task. Willingness to learn the Product/Platform and associated technologies. Ability to be learn and apply new processes and tools. Technical understanding of products/services and/or ecosystem being supported. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 9:56:52 PM Unposting Date Dec 14, 2025, 1:56:52 AM Master Skills List Consulting Job Category Campus Graduate DTAI

Who We Are Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people. Why Escalent? Once you join our team you will have the opportunity to... Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more. Gain exposure to a rich variety of research techniques from knowledgeable professionals. Enjoy a remote first/hybrid work environment with a flexible schedule. Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research. Experience peace of mind working for a company with a commitment to conducting research ethically. Build lasting relationships with fun colleagues in a culture that values each person. Allocations This purpose of this position is to support the functioning of the central resource management function for all International Research Vertical of Escalent, This role involves providing staffing solutions from the central delivery team to every region / client / industry vertical in the firm and support all activities that ensure optimal resource utilization in the central delivery team. Detailed Job Responsibilities Implement Staffing decisions and manage communication on behalf of central Allocations Manage multi-modal communication with agility with multiple senior stakeholders in the organization to ensure staffing decisions are taken within SLA To ensure 100% compliance and minimum TAT on responses to the emails marked to the Allocations ID Active decision making to prioritize the nature of requests received based on organizational KPI’s Maintaining data on Allocations team scheduling database Ensure bookings are updated on a daily basis which includes recording all project staffing, leaves and replacements based on the email communication. Maintain project information, capturing Launch Form data, billing details, Project budgets, resourcing requirements etc. Maintain User information and taking care of access issues. Maintain Pipeline tracker and to plan the staffing accordingly basis discussion with Squad leads. Future Planning for Upcoming Opportunities Understand future staffing requirements and incoming opportunities through discussions with global sales team members on a daily basis. Coordinate with Delivery leads on understanding the performance of the project teams, staffing requirements, changes in project scope and timelines etc. Coordinate with project managers on daily and upcoming staffing changes, understanding the performance of the team members. Coordinate with Finance, HR, operations team on multiple reports and ad-hoc requests related to Allocations records and data. Reporting To manage standard MIS and Analytics related to Resource Management for Escalent to support strategic decisions. To create and maintain a number of advanced reports like Overrun Report, Utilization reports, tracking effort on Account level, project level etc. To provide any adhoc reports requested by Project Manager or Squad leads. related to Project/user Allocations data. To analyze and present data in PPT’s, pertaining to a number of Allocations data dynamics, periodically. Managing and updating Skill database for all research Employees. Coordinating with stakeholders on the utilization of resources and highlighting the past and future trends in utilization on a regular basis. Reviewing the data for the junior members in the team and guiding them on Excel and PPT related queries. Skills Required Proven experience in Resource Management functions - 6-8 years of relevant previous work experience Hands on experience in resource management tools such as Oracle NetSuite Excellent professional communication skills – verbal and written Strong and advanced MS Office skills - Excel, Office and PPT Strong time management and ability to manage multiple tasks at a time Should have a positive attitude and be confident and solution oriented Skills in situation management, negotiations and handling complex conversations Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of MT, Record to Report In this role, you will be responsible for General Ledger close activities like Processing journals, account reconciliations, trial balance review, reporting of unreconciled open items. You will work with customers/client in day to day operations wherein at times you may need to have telephonic conversations with them. Responsibilities Preparation and review responsibilities of Month end Accounting, Balance sheet account reconciliations and reporting of open Items Ensure timely delivery of work and providing regular update to all stakeholders including clients. Preparation and updating of process documentation to keep it up to date all the time. Doing research, investigations and analysis, hence trying to analyze things in detail with an underlying logic Manage responses to queries from clients and auditors. Monthly review of the P&L and balance sheet and commentary for the key callouts Involvement in migration of any additional finance responsibilities which includes developing and maintaining process maps and supporting documentation for all finance functions managed by the team Managing ad-hoc reporting & queries Ensuring integrity and completeness of financial records, and ensuring compliance with finance control standards Qualifications we seek in you Minimum qualifications Post Graduate in commerce/finance stream Excellent Reconciliation, Accounting & Reporting experience Preferred qualifications MBA finance Prior experience in recs & close Good knowledge of Oracle General Ledger Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 2:22:06 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Associate, Invoice Coding Responsibilities Logistics freight invoice auditing, coding and processing for non-purchase orders shipments across multiple regions. Review the invoices for accuracy, quality with respect to vital information for coding in Ariba. Tracking, reviewing, approving and creating invoices . Defining and implementing invoice coding process. Managing client requests, queries, invoice processing data, reporting, aging, handling complex invoice coding process, verification of charges, duties and tax. Able to grasp the invoices pattern and code the invoice in Ariba as per the defined procedures and logic Able to work with the stakeholders to resolve queries, setup for training, handling Adhoc requests and reporting Work on SAP, SAP Ariba, Excel, ms word and pdf file types for invoice processing. Have good reasoning and analytical skills and able to identify ways to improvise the invoice coding process and process volumes and meet the demanding targets. Qualifications we seek in you! Minimum qualifications Any Graduate Technical: Knowledge on Excel, Pdf, SAP and Ariba (Preferable) Domain: Freight invoice processing, customs invoices, Understanding on charges and tax on invoice Preferred qualifications Interpersonal skills: Good communication, email writing skills, Proactive approach in collaborating with business partners, ability to read and work fast and meet the deadlines . Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 10:22:18 PM Unposting Date Dec 14, 2025, 2:22:18 AM Master Skills List Operations Job Category Full Time