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2.0 - 5.0 years
22 - 25 Lacs
Pune
Work from Office
Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.
Posted 1 week ago
10.0 - 15.0 years
10 - 15 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Weekly reporting sprint health status to higher management Experience working with Third Party integrations, Commitments closures. Participate in user and product research exercises/workshops Prepared business models, flowcharts, and diagrams Tracking progress using tools Certified Scrum Master or Agile certification a plus Bachelors degree in Computer Science, Engineering, or related technical field Experience working on Startup Product(B2B,B2C,Saas Space) At least 7 + years of Technical Program Management experience in a related industry Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules 3+ years of technical program management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Reporting to stake holders. What Youll Need Bachelors degree in Computer Science, Engineering, or related technical field Experience working on Start-up Product(B2B,B2C,Saas Space) Good understanding of project and program management with 10+ yrs. of experience in a fast-paced environment taking a product through its complete life cycle and delivering highly scalable and robust systems. 5+ years of experience working directly with engineering teams and interface with working with customers. Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules Good interpersonal and communication skills Ability to influence without authority Obsession with customer experience - Attention to detail coupled with ability to think abstractly Provide leadership and direction to the Delivery teams. Handle Operational issues related to the delivery center. Technology background, especially in a service-oriented environment with a deep understanding of software development. Proven track record of leading large cross-functional projects. Ability to build strong relationships with stakeholders and key partners for the program Good judgment, especially relevant in balancing long-term strategic investments with near term business goals. Able to provide architectural guidance and direction throughout the project life cycle. Ability to communicate clearly and effectively with developers, business owners, and senior business leaders. Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solution8+ years of industry experience. Personal Qualities And Attributes Effective leadership, interpersonal communication skills (written and verbal) Good knowledge of techniques for planning, monitoring and controlling projects Good knowledge of budgeting and resource allocations procedures Proactive in pre-empting issues and problems Consultative and highly communicative within the Consultancy
Posted 1 week ago
2.0 - 5.0 years
22 - 25 Lacs
Noida
Work from Office
Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand architecture and integrations to guide troubleshooting. Support solutioning by advising on best-fit fixes and enhancements. Monitor SLAs, analyze breaches, and drive continuous improvements. Manage support workflows using JIRA/ManageEngine and maintain reporting. Identify recurring issues and recommend automation/process improvements. Stay updated with Salesforce and industry trends to suggest innovations. Promote documentation, SOPs, and knowledge sharing across the team. Preferred Experience/Qualifications: 6+ years of professional experience as a Salesforce Administrator Degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered. Salesforce Admin Certification is a MUST. Excellent communication skills and the ability to work as part of a team are essential. A successful candidate will also exhibit a strong desire to learn and understand all aspects of the companys operations and be able to interact directly with other departments. Highly organized with exceptional attention to detail. Ability to handle multiple priorities in a fast-paced environment. Certifications: Salesforce Certified Administrator or Salesforce Certified Platform App Builder (preferred). Project Management Professional (PMP) or Agile certification (preferred). Place of Posting: Candidates will be working out of Pune (Client site) and anywhere else subject to the organizations requirement.
Posted 2 weeks ago
10.0 - 12.0 years
15 - 22 Lacs
Hyderabad
Work from Office
Job Title: Project Manager ecommerce Location: [Hyderabad] About the Role: We are seeking a highly driven and experienced Project Manager eCommerce to join our Commercial Department. In this role, you will lead and manage digital transformation projects across various commercial functions including marketing, content, B2B, sales channels, and customer service. You will oversee the complete project lifecycle, ensuring delivery on time, within budget, and aligned to business goals. If you are passionate about digital innovation, thrive on taking ownership of complex projects, and have a strong technical background, this is the opportunity for you! Key Responsibilities: Manage end-to-end (technical) ecommerce projects across multiple business units. Define project scopes, goals, deliverables, and success criteria. Set deadlines, assign responsibilities, monitor progress, and ensure timely project delivery. Drive projects related to Product Content, Sales Channels (Webshop, Dropshipping, 3rd Party Channels), Order Processing, and Customer Service. Prepare business cases and support strategic planning with stakeholders. Conduct market research and competitive analysis to guide solution design. Coordinate with Product Owners on resource planning and development efforts. Provide regular status updates and escalate risks or delays to senior management. Analyze project impacts post-implementation to measure business value. Maintain clear project documentation, status reports, and dashboards. Required Qualifications: Bachelors degree in Business Administration, Information Technology, or related field. 1012 years of relevant work experience managing ecommerce or CRM projects. Proven track record in delivering complex ecommerce/marketing technology projects. Strong technical background with experience in platforms such as SFCC, SFMC, SFSC, Salsify, ESB, Cloudinary, Zen desk, SAP, etc. Proficiency in Agile methodologies; Agile and/or PMP Certification preferred. Experience working with CRM, middleware, integration technologies, or product content management systems. Fluent in English with excellent verbal and written communication skills. Key Competencies: Strong leadership and stakeholder management. Exceptional organizational and time management skills. Effective negotiation and commercial acumen. Critical thinking and analytical problem-solving ability. Risk management and decision-making capabilities. Adaptability, ownership, and a passion for digital transformation. Why Join Us? Opportunity to work on high-impact digital transformation projects. Collaborative and innovative work environment. Career growth through exposure to cutting-edge technologies. Be a key contributor to shaping the future of ecommerce.
Posted 2 weeks ago
3 - 7 years
3 - 7 Lacs
Surat
Work from Office
1. Project Planning & Management, Develop the production for safety animation videos. Manage budgets, resources & production timeline. 2. Content Development & Quality Control 3. Team Collaboration & Communication 4. Post-Production & Distribution Required Candidate profile 1. 3–5 years of exp in animation production, preferably in safety Multimedia Production. 2. Strong project management & organizational skills. 3. Excellent communication & collaboration abilities.
Posted 2 months ago
7 - 8 years
25 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities Work with Cross-functional product development teams such as Hardware, software, and quality teams to develop the schedule and follow up the execution of the task. Make sure all the tasks are captured for the planned tasks and completed. Make checklist for each of the tasks and ensure it full filled prior to release of the product to market. Be the primary point of contact across the broader organization for anything related to your program. Presenting program updates to all the stakeholders within the company. Support the team in mitigating risks and navigating complex issues that arise during development launch. Understand both the technical and business landscape, and drive clear prioritization throughout the teams. Coordinate with external parties wherever is required to complete the task. Preferred candidate profile Bachelor's degree in Electronics and communication engineering discipline with a total of 7 to 8 years experience in Hardware design and project management. Experience in Semiconductor/Product Engineering industries and service industries catering to Semiconductor/product engineering functions desirable. Should have a good understanding of electronics product development flow with FPGA as the core of the design. Project Management Certification (PMP)/ Scrum Master/Agile certification preferred. Conversant with Agile development, Scrum practice, Devops, and Test automation. Ability to anticipate problems and resolve them before they become significant issues. Ability to comprehend full product development lifecycle (customer requirements to shipping to customers) and the interdependencies between stages. Ability to set up tracking tools, track predecessor/successor tasks, and be familiar with PM tools like MS Projects. Ability to proactively identify and spot bottlenecks, inform the concerned leads and offer suggestions to mitigate them. Perks and benefits As per Company's Standard
Posted 3 months ago
15 - 24 years
40 - 70 Lacs
Chennai, Kochi, Hyderabad
Work from Office
POSITION OVERVIEW: Hubbell is looking for a, IT Program Portfolio Management with experience in building the PMO organization from ground up. In this role, you will be responsible for creating the overall program management framework and governance structure, drive product centric and agile mindset, and manage a portfolio of complex programs and projects across all IT departments. This role will also manage and mentor Project Managers, SCRUM Masters, and Release managers. In addition, you will lead the consolidation and standardization of the vendor management processes across IT. This role will be responsible for tracking vendor costs, proactively identifying opportunities for cost savings and measuring vendor performance. Duties & Responsibilities Drive the development and implementation of PMO processes, tools, and methodologies to support our business objectives and outcomes. Build the PMO organization from the ground up, including identifying staffing needs, recruiting and hiring project managers and business analysts, and developing onboarding and training programs. Manage, mentor, and influence direct and indirect team members to support PMO Processes and tools. Develop and implement PMO processes, tollgates, budget tracking, tools and methodologies to support business transformation objectives, while maintaining alignment with overall company strategy Provide leadership and direction to the PMO team, including project managers and IT Business Partners Manage the portfolio of programs and projects, including planning, prioritization, resourcing, risk management, and stakeholder management. Ensure that project management processes are aligned with agile development methodologies and support rapid delivery of business value Develop and maintain strong relationships with key stakeholders, including executive leadership, business unit leaders, and project sponsors Manage vendor portfolio and track overall spend to support the overall IT Program and Portfolio Establish Vendor KPI and proactively monitor vendor performance. Conduct QBRs and continuously look for cost saving opportunities and consolidation of the vendor landscape. Track Program spend, support RFP process, assist in evaluation of prospect vendors, and streamline the vendor selection process. Lead regular portfolio reviews to ensure project status, risks, and issues are accurately reported and addressed. Develop and implement change management strategies to drive adoption of new processes and tools across the organization Continuously assess and improve the effectiveness of PMO processes, tools, and methodologies, incorporating feedback and lessons learned. Serve as a subject matter expert on project management best practices and agile development methodologies. Skills and Experience Bachelor's degree in Engineering, Information Technology, or related field Minimum of 10 years of experience managing large enterprise level IT program Over 5+ years of building and operating enterprise wide PMO 5+ Years of experience manage vendor and establishing a Vendor Management Office. Proven track record of successful delivery of large-scale programs and projects using agile development methodologies. Knowledge of working with Product Centric / Agile planning tools. Product Owner Certification, PMP, and/or Agile Certification preferred. Strong leadership and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of the organization. Experience in building and leading a PMO organization from the ground up. Strong problem-solving and decision-making skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication skills, both written and verbal, with the ability to present complex information to a variety of audiences.
Posted 3 months ago
14 - 20 years
50 - 80 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
ROLE : Senior Product AND Enterprise Agile Coach LOCATION : Remote, India. Open only for candidates based in India. START DATE : Immediate joiners only. WORK TIMINGS : Flexible (10 AM to 1 PM, then break for 2 to 3 hours, then 4 PM to 9 PM with some flexibility on either side). Key Accountabilities : Drive the transformation of digital portfolios from project/service centric to product centric. Scale agile beyond the team or departmental level and use the right scaling model. Partner with leaders for the identification of value streams/product or platform teams and work closely with the leaders to design their product team structures using organization design principles and team topologies. Drive OKR (Objectives and Key Results) workshops with the Business stakeholders, Product Management Team, IT Leadership, and the Agile Delivery Teams. Directly influence leadership (up to executive level) and their teams throughout infrastructure, applications teams, Strategy/Innovation/Architecture, Cyber Security and Business to drive adoption of Product and Agile ways of working. Directly work with executives (VP and Director levels) in Business and IT to drive Change Management for the Product Transformation. Hands-on coaching to key product roles Product Manager, Product Owner and Scrum Master and Scrum teams. Facilitate and coach Product and Team level events such as PI Planning/Quarterly Planning, Steerco, Quarterly Business/Product Review, Scrum of Scrums, etc. Make recommendations and manage the adoption of tools and technology to drive the transformation (Product Management Tools, Agile Delivery Tools, Maturity Assessment tools, Collaboration tools, etc.) Assess maturity of teams and help them understand their baseline maturity and help them create an improvement plan. Monitor effectiveness of the transformation journey and drive continuous improvement to K-C's product management, Agile framework, and practices. Provide guidance on how the Product teams will measure Outcomes and Value Realization (NOT just Agile or Delivery or DORA metrics). Own the communications and stakeholder management strategy for the product transformation - provide regular updates to leadership on the progress & risks and work together with them to resolve the impediments associated with the transformation. Define avenues to provide ongoing testimonials / success stories of the transformation in terms of outcomes (not outputs or activities). Partner with leadership teams to build talent development journeys for product team roles Product Manager, Product Owner, Engineering, Scrum Masters. Partner with Agile CoE Leader to define annual objectives for executive leadership team to support agile transformation roadmap. Coordinate and facilitate product & agile communities of practice to enable thought leadership, collaboration and drive shared learnings across the enterprise. Develop agile training materials and process guidelines. Deliver hands-on training in classroom and in virtual setting using collaboration tools (like Mural or Miro). Required Qualifications and Experiences: B.S./M.S. or B.E/B.Tech. (Advanced degree preferred) in a relevant field. 14+ years of Professional IT experience. 3+ years of experience in Coaching Digital Product Managers (not just Product Owners) in Business and IT. 5+ years of experience coaching Product Owners, Scrum Masters and entire Delivery Teams distributed globally on Agile Product Delivery. Strategic experience (Enterprise-level) of owning and driving an entire Digital Portfolio (Digital Sales/Marketing/Supply Chain/Data& Analytics) from Project/Service oriented to Product Operating Model. Experience of Full Product Life cycle management from idea to launch. Experience with Value Stream Mapping to come up with the Product Value Streams for the respective Product Lines. Expertise in Organization Design Principles and Team Topologies. Leadership coaching (VP and Director levels) on Product and Agile Mindset. Experience with any Product Management Tool (Aha/ ProductBoard/ Planview/ Craft.io/ Jira Advanced Roadmaps). Experience with Agile Life Cycle Management Tool (AzureDevops) is must. Expertise in collaboration tools like Miro or Mural (one of the 2 is a MUST HAVE). Story Telling - Ability to communicate the commercial story (ROI) of the transformation for each product team you coach. Self-driven and ability to operate in the unknown with limited guidance. Experience driving execution via benchmarking and performance measurement. Expert in leading groups through problem solving. Strong business acumen, interpersonal communication & collaboration, training, negotiation, and presentation skills. Product Management certification Agile Certification (any scaling framework). Preferred Qualifications: Experience in Manufacturing/Industrial Automation/CPG/Retail/Oil and Gas (or any org. that uses SAP or S4 HANA as their core digital system) Experience with DevOps and Platform development Nice to have Certifications: ICP-ACC / ICP-ENT / ICP-CAT Role & responsibilities
Posted 1 month ago
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