6 Agentforce Ai Jobs

Role Summary Lead the architecture, design, and enterprise implementation of Salesforce Agentforce for AI-powered contact-center and customer-service operations. This role focuses on building autonomous and assistive AI agents, deep data and application integrations, and scalable service workflows across omnichannel environments. Key Responsibilities:- Agentforce Architecture & Implementation Design and lead enterprise-scale implementation of Agentforce, including autonomous and assistive service agents. Build AI agents that support customer service, case management, knowledge retrieval, escalation workflows, and 24/7 self-service interactions. Define agent behavior, reasoning patterns, guar...

Role Summary: We are looking for a Salesforce Agent Developer who can design, build, and improve Salesforce features used by customer support and sales teams. You will work mainly on Service Cloud / Sales Cloud, Agent Console, Omni-Channel, and Agentforce AI to create fast, simple, and scalable solutions. This role is focused on development and configuration, not just support. Key Responsibilities AI Agent Development Design, configure, and deploy autonomous and assistive AI agents using Salesforce Agentforce Studio and Agentforce APIs. Build agent skills including prompt logic, task flows, guardrails, and domain knowledge. Implement Einstein Copilot extensions and integrate with the Einstei...

Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for an experienced, pas...

Role & responsibilities Salesforce Techincal lead - Service cloud Responsibilities 1) Act as the technical platform SME (Concept, Design, Feasibility) 2) Set standards & best practices within chapter / capability, and encourage adherence to those. Ensure appropriate level of technical documentation. 3) Act as advisor to Platform Owner and provide expertise on platform usage, comparison to other platforms and related technology thought leadership 4) Discussion on business requirements with stakeholders and help in presales Pro-active suggestions of new features or tools. 5)Alignment & communication with other service lines on overarching practices & approaches. 6)Ensure re-useability of featu...

This is a remote position. Posting title: Agentforce (Salesforce AI) Engineer Experience: 7+ Years Location: Remote Work mode: Remote Primary skills: Agentforce, AI Agents, Data Cloud, Agentforce Certified Qualification: Any Technical Degree Job Overview We are looking for an experienced Agentforce (Salesforce AI) Engineer with strong hands-on expertise in building, deploying, and optimizing AI Agents within the Salesforce ecosystem. The ideal candidate will have proven project-level experience with Agentforce, solid exposure to Salesforce Data Cloud, and relevant certifications (mandatory). This role involves designing intelligent conversational experiences, integrating AI with CRM workflow...

Role & responsibilities Salesforce Techincal lead - Service cloud Responsibilities 1) Act as the technical platform SME (Concept, Design, Feasibility) 2) Set standards & best practices within chapter / capability, and encourage adherence to those. Ensure appropriate level of technical documentation. 3) Act as advisor to Platform Owner and provide expertise on platform usage, comparison to other platforms and related technology thought leadership 4) Discussion on business requirements with stakeholders and help in presales Pro-active suggestions of new features or tools. 5)Alignment & communication with other service lines on overarching practices & approaches. 6)Ensure re-useability of featu...