Senior Process Manager-WFM Eclerx Services Limited, Mumbai, Maharashtra

5.0 - 9.0 years

0 Lacs

chandigarh

On-site

As a Program Manager in the primary care sector, you will be responsible for providing leadership and management to program staff and the primary care sector in relation to workforce development. Your role will involve contributing to strategic development and forming partnerships related to workforce development. You will also lead the development of a workforce strategy and provide advice to internal stakeholders regarding workforce development. Key Responsibilities: - Provide leadership and management to program staff and primary care sector for workforce development - Contribute to strategic development and partnerships in workforce development - Lead the development of a workforce strat...

Posted 3 weeks ago

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Senior Process Manager-WFM Eclerx Services Limited, Mumbai, Maharashtra

0.0 years

0 Lacs

chandigarh, india

On-site

Provide leadership and management to program staff and the primary care sector as it relates to workforce development. Contribute strategic development and partnerships relating to workforce development Provide leadership for the development of a workforce strategy Provide advice to internal stakeholders relating to workforce development Required Skills and Experience: Demonstrated people management experience. Experience working in the BPO industry including a sound understanding of the issues facing primary care workforce. Demonstrated ability to lead a project including development of business case, program planning, budgeting, implementation and evaluation. Ability to build, develop and ...

Posted 3 weeks ago

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WFM Scheduler 3 6 Years Exp Salary 6 58 LPA WHITE HORSE MANPOWER CONSULTANCY (P) LTD

3.0 - 6.0 years

0 - 0 Lacs

bangalore

On-site

Hiring: WFM Scheduler (36 Years Exp.) | Salary: 6.58 LPA | Contact Center Agent Scheduling Location: [Specify if required] Experience: 3 6 Years CTC: 6.58 LPA Job Description: We are hiring a Workforce Management Scheduler responsible for agent scheduling within a large-scale contact center. The role ensures optimized schedules, adherence, and staffing to meet service level agreements (SLAs). Responsibilities: Develop and manage agent schedules to ensure coverage across shifts. Optimize staffing levels based on forecasts and business requirements. Monitor intraday activities and recommend schedule adjustments. Ensure compliance with labor laws, shift rules, and company policies. Work closely...

Posted 3 months ago

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