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WHITE HORSE MANPOWER CONSULTANCY (P) LTD logo
WFM Scheduler 3 6 Years Exp Salary 6 58 LPA WHITE HORSE MANPOWER CONSULTANCY (P) LTD

3.0 - 6.0 years

0 - 0 Lacs

bangalore

On-site

Hiring: WFM Scheduler (36 Years Exp.) | Salary: 6.58 LPA | Contact Center Agent Scheduling Location: [Specify if required] Experience: 3 6 Years CTC: 6.58 LPA Job Description: We are hiring a Workforce Management Scheduler responsible for agent scheduling within a large-scale contact center. The role ensures optimized schedules, adherence, and staffing to meet service level agreements (SLAs). Responsibilities: Develop and manage agent schedules to ensure coverage across shifts. Optimize staffing levels based on forecasts and business requirements. Monitor intraday activities and recommend schedule adjustments. Ensure compliance with labor laws, shift rules, and company policies. Work closely...

Posted 1 month ago

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