7 Agent Handling Jobs

Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews). Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Qualit...

Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews). Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Qualit...

Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews). Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Qualit...

Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews). Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Qualit...

Key Responsibilities: Organize university visits and meetings for universities in other countries. Schedule and conduct training calls for newly onboarded or existing partner universities. Manage university communication for renewals and establish new partnerships in other countries. Train agents on how to utilize Career Mosaic's platform and processes for universities in other countries. Participate in calls with agents (both existing and potential) to address process-related inquiries. Distribute Uni centre login credentials to agents. Host webinars for universities and Career Mosaic process training. Compile and distribute marketing materials for universities in other countries. Skills: E...

Job Title: Backend Sales Support Location: Borivali, Andheri, Delhi, Chandigarh Gender Preference: Female Candidates Only About the Role We are looking for a Backend Sales Support Executive with hands-on experience in Motor & Life Insurance and Partner/Agent Activation. This role will focus on managing insurance portals, supporting the sales process, and coordinating effectively with partners to drive business growth. Key Responsibilities Manage and update insurance portals and systems. Support sales operations for motor & life insurance products. Handle partner/agent onboarding and activation processes. Coordinate with internal teams and partners to ensure smooth operations. Maintain accura...

Role and Responsibilities Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews). Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Qualit...