The ideal candidate for this position should possess the following qualities: Strict & calm with a higher patience level, disciplined & honest, and motivated to inspire others. They should be able to identify the role of a Tele caller and Counsellor. The candidate should understand the major reasons for saying No and not visiting parents in classes. Listening to calls to trainees, identifying parents" problems, and rejection reasons are key responsibilities. The candidate should practice all negative variation questions with candidates and have a strong follow-up process with students and parents. Keeping records of trainee attendance on a daily basis is crucial. A passion for teamwork and development is essential. The desired candidate should be available immediately and have a minimum of one (1) year experience as a coach and/or trainer in a work environment. Excellent presentation and communication skills are a must. The candidate should be able to work independently or collaboratively, meet tight deadlines, and participate in a teamwork/collaborative style environment. Roles & Responsibilities: - Focus on listening to calls and correcting the pitching of trainees. - Identify reasons for non-conversions and lack of visitors. - Prioritize follow-ups and focus on establishing connections rather than selling. - Prepare a list of questions and objections. - Plan in advance for trainees, create timetables, focus on time management, and emphasize KAS skills (knowledge, attitude, skills). Required Documents: - Certificate as proof of age, school leaving certificate, and matriculation/ S.S.C certificate. - Degree certificate awarded by University/Institute for graduate and post-graduate levels. - Mark sheets of SSC, HSC/Intermediate, degree(s), and post-graduation. - Relieving letter and experience certificate from previous and present employers. - Copy of proof of identity and residential address. - Copy of Permanent Account Number (PAN) Card. - Original mark sheet or two months" income as a security deposit for employees. Additional Responsibilities: - Provide human resources-related training and act as a trainer for training development. - Monitor the performance evaluation process and identify employee needs for performance problems, training options, and career development. - Identify training needs and create tailored training materials for the sales team. - Conduct both classroom and on-site training for the sales team. - Maintain a training schedule for all programs. - Manage admissions, closure, and counseling of students. Experience: 1-3 years of experience in the related education field is preferred. Behavioural Competencies: - Go-getter with excellent negotiating and convincing abilities. - Drive for results, candidate focus, integrity, trust, and passion for hiring the right candidate. - Smart, presentable, and well-groomed personality.,
As a Telecaller | Counsellor, your role involves listening to calls and correcting the pitching of trainees, identifying reasons for low conversions or lack of visitors, conducting follow-ups, and focusing on building connections rather than just selling by adding value to people's lives. Additionally, you will need to be an advanced planner for trainees, managing their timetable effectively, emphasizing on KAS Skills (Knowledge, Attitude, Skills), and preparing a list of questions and objections. Key Responsibilities: - Listen to calls and correct the pitching of trainees - Identify reasons for low conversions or lack of visitors - Conduct follow-up calls - Focus on building connections and adding value to people's lives - Prepare a list of questions and objections - Plan and manage trainees" timetables effectively - Emphasize on KAS Skills (Knowledge, Attitude, Skills) Qualifications Required: - Minimum of one (1) year experience as a coach and/or trainer in a work environment - Excellent presentation and communication skills - Ability to work independently or collaboratively under tight deadlines - Certificate in proof of age, School Leaving Certificate, Matriculation/ S.S.C Certificate - Degree Certificate awarded by University/Institute for graduate and post-graduate level - Mark Sheet of SSC, HSC/Intermediate, Degree(s), and post-graduation - Relieving letter and experience certificate from previous and present employers - Proof of identity and residential address - Copy of Permanent Account Number (PAN) Card Additional Details: - Provides Human resources-related training and may act as a trainer for training development as needed - Monitors performance evaluation process - Identifies employee needs for performance problems, training options, and career development - Tailor-made training materials for the sales team - Conduct both classroom and on-site training for the sales team - Maintain a training schedule for all programs - Responsible for admissions, closure, and counseling of students - 1-3 years of experience in the related education field is preferred Behavioural Competencies: - Go-getter with excellent negotiating and convincing abilities - Drive for results, Candidate Focus, Integrity, and trust - Passion for hiring the right candidate - Smart and presentable personality Note: Candidates available immediately are highly preferred for this role.,