EXPECTED END RESULTS
MAJOR ACTIVITIES
Increasing Body & Paint revenue
- BPRO Drive- Target finalization for all India. Regular Monitoring Dealer Dispersion w.r.t target. Review with bottom dealers along with the Filed team.
- BP Parts/BPRO- Target finalization for all India. Regular Monitoring Dealer Dispersion w.r.t target. Review with bottom dealers along with the Filed team.
- Commodity Penetration: Monitoring BP Commodity penetration. Dealer dispersion and review with bottom dealers to identify the root cause and actions.
- Body 5- Based on the customer concerns/Revenues, identifying the dealers for Body 5 activities. Execution and implementation of body 5 at identified dealers. Monitoring the results after implementations.
- PMGR to BP Conversion- Visualization through daily reports. Dealer dispersion w.r.t Target/National Average/Best dealer. Improvement actions through bottom dealer reviews.
- Quarterly Review with vendors for ORC Reconciliation and Improvement of Business.
- Raising the Paint ORC Invoices for collection of Business Auxiliary Charges.
Digital estimation through Artificial Intelligence
- Enrolment of dealers in AI
- Monitoring and improving of AI estimates through AI vs BPRO
- Circulation of daily dashboard
- Regular meeting with vendor to address the dealer concerns/Software challenges.
- Followup with vendor/ISIT for DMS Integration.
- Daily dashboard for AI Penetration and Month dashboard for Revenue enhancement.
- Review with weak dealers along with Field team to improve the penetration.
Paint Drop Shipment
- Conversions of dealers in paint Drop Shipment
- Regular meeting with potential dealers to convert under paint drop shipment.
- Execution of Paint Orders from Ware house.
- Weekly Order/Invoice Reconciliation with Nippon/Retailers/warehouse and Dealer.
- New Proposal for BP Consumables to be converted under Drop shipment model.
Insurance Renewal Penetration
- Target Finalization and Monitoring dealer wise Target Vs Actual Dealer dispersion management. Review with weak dealers to improve the penetration.
- Coordinate with NRFSI to launch the new schemes to improve the Insurance renewal.
- Arranging the steering committee with Insurance Partners for Quarterly Review/Dealer Concern Addressal/ Improvement actions
- Regular follow up with NRFSI to include the channel partners for better coverage.
- Road Side Assistance
- Securing RSA Budget, Negotiation With vendors for best price, Floating of RFQ to get the best quotes from other service providers.
- Finalization RSA Retail prices and schemes.
- Dealer dispersion monitoring, Review with bottom dealers to make the counter measures and identifying the root cause.
- RSA Payment execution monthly. Sharing of NVS data, Verifying the details with vendor, Invoice creation and payment closure with accounts team.
- Weekly/Monthly meeting with vendor for customer concern addressal and improvement action plan.
- Daily dashboard-->Parato Anlaysis of Concerns-->Action followup from TCS to reduce the concerns
EXPECTED END RESULTS
MAJOR ACTIVITIES
Increasing Body & Paint revenue
- BPRO Drive- Target finalization for all India. Regular Monitoring Dealer Dispersion w.r.t target. Review with bottom dealers along with the Filed team.
- BP Parts/BPRO- Target finalization for all India. Regular Monitoring Dealer Dispersion w.r.t target. Review with bottom dealers along with the Filed team.
- Commodity Penetration: Monitoring BP Commodity penetration. Dealer dispersion and review with bottom dealers to identify the root cause and actions.
- Body 5- Based on the customer concerns/Revenues, identifying the dealers for Body 5 activities. Execution and implementation of body 5 at identified dealers. Monitoring the results after implementations.
- PMGR to BP Conversion- Visualization through daily reports. Dealer dispersion w.r.t Target/National Average/Best dealer. Improvement actions through bottom dealer reviews.
- Quarterly Review with vendors for ORC Reconciliation and Improvement of Business.
- Raising the Paint ORC Invoices for collection of Business Auxiliary Charges.
Digital estimation through Artificial Intelligence
- Enrolment of dealers in AI
- Monitoring and improving of AI estimates through AI vs BPRO
- Circulation of daily dashboard
- Regular meeting with vendor to address the dealer concerns/Software challenges.
- Followup with vendor/ISIT for DMS Integration.
- Daily dashboard for AI Penetration and Month dashboard for Revenue enhancement.
- Review with weak dealers along with Field team to improve the penetration.
Paint Drop Shipment
- Conversions of dealers in paint Drop Shipment
- Regular meeting with potential dealers to convert under paint drop shipment.
- Execution of Paint Orders from Ware house.
- Weekly Order/Invoice Reconciliation with Nippon/Retailers/warehouse and Dealer.
- New Proposal for BP Consumables to be converted under Drop shipment model.
Insurance Renewal Penetration
- Target Finalization and Monitoring dealer wise Target Vs Actual Dealer dispersion management. Review with weak dealers to improve the penetration.
- Coordinate with NRFSI to launch the new schemes to improve the Insurance renewal.
- Arranging the steering committee with Insurance Partners for Quarterly Review/Dealer Concern Addressal/ Improvement actions
- Regular follow up with NRFSI to include the channel partners for better coverage.
- Road Side Assistance
- Securing RSA Budget, Negotiation With vendors for best price, Floating of RFQ to get the best quotes from other service providers.
- Finalization RSA Retail prices and schemes.
- Dealer dispersion monitoring, Review with bottom dealers to make the counter measures and identifying the root cause.
- RSA Payment execution monthly. Sharing of NVS data, Verifying the details with vendor, Invoice creation and payment closure with accounts team.
- Weekly/Monthly meeting with vendor for customer concern addressal and improvement action plan.
- Daily dashboard-->Parato Anlaysis of Concerns-->Action followup from TCS to reduce the concerns
Gurugram Haryana India
