Area Service Field Manager (ASFM) Kia India

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an Area Field Aftersales Manager at KIA, your role involves implementing KIA processes and policies to ensure efficient aftersales operations at the dealers under your supervision. Your key responsibilities include: - Supporting and monitoring the development of workshop infrastructure to ensure completion as per the specified time plan. - Regularly reviewing Dealer Key Performance Indicators (KPIs) and providing support to enhance them. - Ensuring the right quality and quantity of staff at the dealership in accordance with KIN guidelines. Conducting training for dealer staff through On-the-Job Training (OJT) and at the KIA Training Centre. - Implementing systems and processes at the deal...

Posted 1 month ago

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Aftersales Manager/ Service Head BMW Eminent Cars Surat and Vadodara

3.0 - 7.0 years

0 Lacs

surat, gujarat

On-site

As an Aftersales Manager/Service Head at BMW Eminent Cars, an authorized dealer of BMW India in Surat, your main responsibility will be to oversee and manage aftersales operations to ensure customer satisfaction and service excellence. You will lead a team to achieve sales and service targets while maintaining regular interaction with customers to address service-related issues and enhance aftersales service strategies. Monitoring performance metrics and implementing process improvements are key tasks in this dynamic work environment. The ideal candidate for this full-time, on-site role should possess expertise in Customer Satisfaction, Customer Service, Aftersales management, and Sales. Str...

Posted 4 months ago

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