Customer Satisfaction Manager Decathlon Sports India

0.0 years

0 Lacs

ghaziabad, uttar pradesh, india

On-site

RESPONSIBILITY 1 I Ensure To Provide a Best-in-class Customer Experience I ensure the entire Store team acts with a CUSTOMER FIRST mindset where we find solutions for all the customers walking in. I am at the service of my customer queries at the welcome desk with mediums of Face-to-face, calls, emails, social media, and proactively finding solutions, after-sales, and other touchpoints. Gain deeper knowledge of CX after understanding CRM systems and practices. (CX Tools - Exotel/Salesforce/Medallia, Strategies - Welcomer/Goodbyer, Trail Room) Analyse customer feedback at all touch points (Customer Support, UnsatPOS, Social Listening, Store GMB Reviews and WOW) so that actions can be derived ...

Posted 3 weeks ago

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Manager - Sales & Technical Services Scan Machineries - Paper Machine Manufacturer

5.0 - 10.0 years

0 Lacs

coimbatore, tamil nadu, india

On-site

Company Description Scan Machineries specializes in engineering, designing, and manufacturing complete Paper Machine lines, from the Headbox to the Winder. The company undertakes Turnkey Paper Mill projects and Rebuild projects globally. Our innovative products include advanced headboxes, press sections, dryer sections, coating sections, calenders, and high-speed winders and rewinders capable of reaching speeds of up to 2000 meters per minute. With a focus on high-quality, efficient, and reliable solutions, we are a trusted name in the paper machinery industry worldwide. Role Description This is a full-time, on-site role located in Coimbatore for a Manager - Sales & Technical Services. The r...

Posted 1 month ago

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AM Sales(must Be from telecom industry/passive infra power DELTA

5.0 - 10.0 years

7 - 12 Lacs

Navi Mumbai

Work from Office

Role & responsibilities 1. Developing new customers. 2. Being accountable for achieving annual performance goals and growth. 3. Sales prediction and order management. 4. Gathering customer information, maintaining and improving customer relationships. 5. Managing accounts receivable. 6. Managing customer complaints and after-sales services. 7. Planning and managing customer visits and related affairs. 8. Gathering and analyzing information on the market and competitors. 9. Implementing and coordinating product development projects. 10. Supervising the daily operations of single-function section-level teams. 11. Daily supervision of personnel. 12. Assisting subordinate training and developmen...

Posted 4 months ago

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