Job
Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like. You will be supported and inspired by a collaborative community of colleagues around the world. At Capgemini, you will have the opportunity to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: As an Adobe CJA (Customer Journey Analytics) professional, your key responsibilities will include configuring CJA setups, managing data integrity in Adobe Experience Platform (AEP), and developing actionable insights via dashboards and reports. You will be required to integrate CJA with other Adobe Experience Cloud solutions and ensure best practices for data governance. Specific responsibilities of the role include: - Data integration and management: Pulling data from various sources and preparing it for analysis within Adobe CJA. - Customer journey mapping: Visualizing customer interactions across touchpoints to identify key moments and potential pain points. - Advanced analytics: Utilizing CJA features like path analysis, cohort analysis, and attribution modeling to understand customer behavior and campaign effectiveness. - Dashboard development: Creating interactive dashboards to present key customer journey insights to stakeholders. - Reporting and analysis: Interpreting data to generate actionable insights and recommendations for improving customer experience. Your Profile: To succeed in this role, you should have: - Technical expertise: Strong understanding of the Adobe Analytics platform, including CJA features, data models, and analysis techniques. - Data analysis skills: Proficiency in data manipulation, statistical analysis, and data visualization. - Dashboard development: Ability to create interactive dashboards to present key customer journey insights to stakeholders. What you'll love about working here: Choosing Capgemini means having the opportunity to make a difference, whether for the world's leading businesses or for society. You will receive the support you need to shape your career in a way that works for you. When you join Capgemini, you become part of a diverse collective of free-thinkers, entrepreneurs, and experts working together to unleash human energy through technology for an inclusive and sustainable future. You can grow your career exponentially by being part of innovative projects and taking advantage of extensive Learning & Development programs. Capgemini provides an inclusive, safe, healthy, and flexible work environment that brings out the best in you. You also have the opportunity to make a positive social change and build a better world by actively participating in Corporate Social Responsibility and Sustainability initiatives. While making a difference, you will also have a lot of fun. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world. With a diverse group of 340,000 team members in more than 50 countries, Capgemini has a strong over 55-year heritage and is trusted by clients to unlock the value of technology to address their business needs. Capgemini delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, fueled by market-leading capabilities in AI, generative AI, cloud, and data, combined with deep industry expertise and partner ecosystem.,
