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SWITS DIGITAL Private Limited logo
DCX SAAS Support SWITS DIGITAL Private Limited

6.0 - 10.0 years

0 Lacs

haryana

On-site

As a DCX SaaS Support L2 Engineer at our company, you will be responsible for providing technical support for eCommerce, CPQ, and AEM-based applications. You will work closely with global teams in a 24x5 support environment to troubleshoot issues, resolve incidents, and ensure the smooth functioning of SaaS architectures. **Key Responsibilities:** - Provide L1/L2 support for critical SaaS and eCommerce applications. - Troubleshoot technical issues related to cloud/web applications, integrations, and system performance. - Collaborate with product, engineering, and infrastructure teams to resolve escalated issues. - Support eCommerce platforms like Intershop, Salesforce Commerce, and Magento. ...

Posted 5 days ago

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