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8 - 9 years
22 - 27 Lacs
Kota, Jodhpur, Bikaner
Work from Office
Summary Accountable for developing and implementing state access strategies and partnerships in alignment with state health care systems to co-create solutions for prioritised access barriers that enhance the healthcare system evolution and ensure patients have appropriate and timely access to Novartis products across targeted states and Union Territories of India. About the Role Key responsibilities Collaborate with government institutions and health administrations to ideate and co create access initiative that enable better adoption of innovative therapies and facilitate inclusion of Novartis products in state formularies Evaluate patient journey to identify access barriers and develop bespoke solution to facilitate optimized access to Novartis products Identify innovative channels and opportunities that enables increased access for Novartis medicines among reimbursed beneficiaries in the state. Develop and design strategic/tactical access plan to enable access to innovative therapies aligned to current and future product portfolio Create and deliver innovative health system solutions and strategies to drive disease and therapy area prioritization that enable inclusion of innovative therapies Identify and unlock alternate funding sources to enable access to Novartis medicines to broader beneficiary pool within the state ecosystem Build and maintain strong relationships with key stakeholders including state government officials, policymakers, health administrators. Healthcare providers, patient organisations, to effectively advocate for disease and therapy area prioritization that enable access to innovative therapies. Collaborate with the government affairs team to provide input and support in state-level advocacy efforts and engage in public policy discussions that impact patient access. Collaborate with marketing and communication teams to ensure consistent messaging and education about our products and their value proposition to state agencies, payers, and other stakeholders. Essential Requirements You should hold a relevant science degree, MBBS /BDS/B.Pharm/B.Sc and Masters in Business Administration/ Public policy / Communications or equivalent from premier institutes. You should have minimum 8 years of experience with 5 years of experience in public health, development sector, market access or strategy roles You should pose linguistic proficiency in local vernacular language relevant to the geographic region Matrix collaboration and ability to drive cross-functional teams
Posted 3 months ago
8 - 13 years
35 - 40 Lacs
Noida
Work from Office
Partner with cross-product, cross-team, cross-geo to successfully launch multilingual products, to drive adoption and be the catalyst to make global customers successful. Be the business owner for your areas. Identify new opportunities & translate them into actionable priorities to deliver our GenAI/ML based content generation, translation & transcreation platform vision. Serve as a product thinker who loves collaborating across the company with other product managers, engineering, design, marketing stakeholders. Creatively transform business requirements into outstanding user experiences. Be the driver for prioritization of the roadmap along with engineering management and program management leading to clearly defined business outcomes. Practice data-driven decision making. Gather intel, define & manage metrics to measure success. Partner across the organization to develop action plans and enhancement recommendations based on insights. Serve as a product evangelist with customers, and internal stakeholders, and be the customer advocate to help drive strategy and roadmap prioritization. Strong written and verbal communication skills. Ability to communicate complex concepts in a clear and concise manner. Deliver compelling presentations to executives, business partners, and end-users. Innovate and experiment with top-line/bottom-line driving business outcomes.
Posted 3 months ago
2 - 5 years
7 - 11 Lacs
Gurgaon
Work from Office
We re looking for a Staff Product Designer to join our growing team in India. Our ideal candidate has experience designing and enabling global teams to use design systems, including native components for mobile. This candidate also has product design experience and can generate impactful new ideas then bring them to life by using their deep design toolkit and influential storytelling. This role will start with a deep focus on accessibility and design system development, then extend to product design to support the India team s product strategy. What You ll Do: Lead accessibility efforts by right-sizing and extending our design system, as well as designing new and retrofitting old components to meet accessibility standards. Document standards for accessible product design and enable global design, product, and engineering teams to meet those standards as part of standard practice. Present complex concepts in an easily digestible narrative to influence partners and stakeholders. Prototype complete experiences (going beyond screens) to make an improved product and service feel tangible. Advocate for the user by developing a deep understanding of the end-to-end experience. You ll sweat the details so our travelers don t have to. Contribute to more elegant, predictable experiences by defining and enhancing the components we use across our core mobile and web flows. Collaborate and design across team lines to help provide our customers with a seamless experience. Take your designs all the way to the finish line and into our customer s hands. What We re Looking For: 7+ years of product design or design systems experience-mobile experience is a must. Demonstrated experience designing elegant web and mobile experiences from complex systems. A proven track record of driving and shipping quality and impactful work in a consumer, e-commerce, or B2C product. A strong portfolio of work that demonstrates strong strategic thinking as well as a deep commitment to details, excellence, and craft. A belief that fast cycles of soliciting feedback is the way to continually raise the quality of your work and that excellence is found in the details. You re excited to drive impact by balancing short term wins with long-term holistic experiences. A working knowledge of design thinking and user-centric practices that you can wield to define an innovative vision that you temper with a practical understanding of the technological, business and user opportunities and constraints. A team oriented mindset. You believe that designers are facilitators and know the best work is done with a team of diverse perspectives. Strong communication skills. You know that behind every design decision is a story to be told. Yes, we use Slack, but we also Zoom often-including with our colleagues in San Francisco. Enthusiasm and a growth mindset! Our team is composed of smart, curious, fun individuals who dive headfirst into the problems at hand and share a genuine enthusiasm for building the next generation travel platform. An added background in travel-or a deep interest in travel-is a significant plus!
Posted 3 months ago
1 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
Accurately assess and categorize cases based on their nature and urgency. Sorting and allocation of claims first hand ensuring they are accurately assigned. Classification of data and support with reporting to line manager. Route cases to the correct queues within the queue management system. Ensure efficient and timely case assignment to the appropriate customer service and claim s handlers. Identify and escalate any potential SLA breaches across various queues. Monitor case volume and workload within the operational queues. Maintain accurate and up-to-date records within the system. Collaborate effectively with Team leaders and sites leads across all GIH sites Identify opportunities for process improvement within the Queue management workflow. Participate in team meetings and contribute to discussions on improving team efficiency and effectiveness. Able to work on night shift. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Posted 3 months ago
7 - 9 years
9 - 11 Lacs
Guwahati, Silchar, Tezpur
Work from Office
Summary Accountable for developing and implementing state access strategies and partnerships in alignment with state health care systems to co-create solutions for prioritised access barriers that enhance the healthcare system evolution and ensure patients have appropriate and timely access to Novartis products across targeted states and Union Territories of India. About the Role Key responsibilities Collaborate with government institutions and health administrations to ideate and co create access initiative that enable better adoption of innovative therapies and facilitate inclusion of Novartis products in state formularies Evaluate patient journey to identify access barriers and develop bespoke solution to facilitate optimized access to Novartis products Identify innovative channels and opportunities that enables increased access for Novartis medicines among reimbursed beneficiaries in the state. Develop and design strategic/tactical access plan to enable access to innovative therapies aligned to current and future product portfolio Create and deliver innovative health system solutions and strategies to drive disease and therapy area prioritization that enable inclusion of innovative therapies Identify and unlock alternate funding sources to enable access to Novartis medicines to broader beneficiary pool within the state ecosystem Build and maintain strong relationships with key stakeholders including state government officials, policymakers, health administrators. Healthcare providers, patient organisations, to effectively advocate for disease and therapy area prioritization that enable access to innovative therapies. Collaborate with the government affairs team to provide input and support in state-level advocacy efforts and engage in public policy discussions that impact patient access. Collaborate with marketing and communication teams to ensure consistent messaging and education about our products and their value proposition to state agencies, payers, and other stakeholders. Essential Requirements You should hold a relevant science degree, MBBS /BDS/B.Pharm/B.Sc and Masters in Business Administration/ Public policy / Communications or equivalent from premier institutes. You should have minimum 8 years of experience with 5 years of experience in public health, development sector, market access or strategy roles You should pose linguistic proficiency in local vernacular language relevant to the geographic region Matrix collaboration and ability to drive cross-functional teams
Posted 3 months ago
7 - 9 years
9 - 11 Lacs
Thrissur, Trivandrum, Kozhikode
Work from Office
Summary Accountable for developing and implementing state access strategies and partnerships in alignment with state health care systems to co-create solutions for prioritised access barriers that enhance the healthcare system evolution and ensure patients have appropriate and timely access to Novartis products across targeted states and Union Territories of India. About the Role Key responsibilities Collaborate with government institutions and health administrations to ideate and co create access initiative that enable better adoption of innovative therapies and facilitate inclusion of Novartis products in state formularies Evaluate patient journey to identify access barriers and develop bespoke solution to facilitate optimized access to Novartis products Identify innovative channels and opportunities that enables increased access for Novartis medicines among reimbursed beneficiaries in the state. Develop and design strategic/tactical access plan to enable access to innovative therapies aligned to current and future product portfolio Create and deliver innovative health system solutions and strategies to drive disease and therapy area prioritization that enable inclusion of innovative therapies Identify and unlock alternate funding sources to enable access to Novartis medicines to broader beneficiary pool within the state ecosystem Build and maintain strong relationships with key stakeholders including state government officials, policymakers, health administrators. Healthcare providers, patient organisations, to effectively advocate for disease and therapy area prioritization that enable access to innovative therapies. Collaborate with the government affairs team to provide input and support in state-level advocacy efforts and engage in public policy discussions that impact patient access. Collaborate with marketing and communication teams to ensure consistent messaging and education about our products and their value proposition to state agencies, payers, and other stakeholders. Essential Requirements You should hold a relevant science degree, MBBS /BDS/B.Pharm/B.Sc and Masters in Business Administration/ Public policy / Communications or equivalent from premier institutes. You should have minimum 8 years of experience with 5 years of experience in public health, development sector, market access or strategy roles You should pose linguistic proficiency in local vernacular language relevant to the geographic region Matrix collaboration and ability to drive cross-functional teams
Posted 3 months ago
7 - 9 years
9 - 11 Lacs
Chandigarh
Work from Office
Summary Accountable for developing and implementing state access strategies and partnerships in alignment with state health care systems to co-create solutions for prioritised access barriers that enhance the healthcare system evolution and ensure patients have appropriate and timely access to Novartis products across targeted states and Union Territories of India. About the Role Key responsibilities Collaborate with government institutions and health administrations to ideate and co create access initiative that enable better adoption of innovative therapies and facilitate inclusion of Novartis products in state formularies Evaluate patient journey to identify access barriers and develop bespoke solution to facilitate optimized access to Novartis products Identify innovative channels and opportunities that enables increased access for Novartis medicines among reimbursed beneficiaries in the state. Develop and design strategic/tactical access plan to enable access to innovative therapies aligned to current and future product portfolio Create and deliver innovative health system solutions and strategies to drive disease and therapy area prioritization that enable inclusion of innovative therapies Identify and unlock alternate funding sources to enable access to Novartis medicines to broader beneficiary pool within the state ecosystem Build and maintain strong relationships with key stakeholders including state government officials, policymakers, health administrators. Healthcare providers, patient organisations, to effectively advocate for disease and therapy area prioritization that enable access to innovative therapies. Collaborate with the government affairs team to provide input and support in state-level advocacy efforts and engage in public policy discussions that impact patient access. Collaborate with marketing and communication teams to ensure consistent messaging and education about our products and their value proposition to state agencies, payers, and other stakeholders. Essential Requirements You should hold a relevant science degree, MBBS /BDS/B.Pharm/B.Sc and Masters in Business Administration/ Public policy / Communications or equivalent from premier institutes. You should have minimum 8 years of experience with 5 years of experience in public health, development sector, market access or strategy roles You should pose linguistic proficiency in local vernacular language relevant to the geographic region Matrix collaboration and ability to drive cross-functional teams
Posted 3 months ago
5 - 7 years
15 - 18 Lacs
Bengaluru
Work from Office
As a Welcome Desk Host, your primary responsibility is to deliver exceptional customer experiences and create a vibrant workplace community in the offices you manage. You will oversee the daily operations of Equinix offices, ensuring they meet CREs Four Keys standards: safety, courtesy, efficiency, and community, in line with the Operational Excellence (OE) Playbook. Your role is to anticipate customer needs, keep them at the center of our focus, and create a vibrant community within the workplace through exciting and creative on-site events. Responsibilities Oversee the daily operations of Equinix offices, ensuring they meet CREs Four Keys standards Create a vibrant workplace community through exciting and creative on-site events Ensure smooth delivery of all CRE services to customers and visitors Support the broader Corporate Real Estate teams objectives with program support and execution Cover the Welcome Desk during business hours, providing a welcoming experience for customers and guests Support new hires in settling in and connecting them with the community through events and employee groups Plan and deliver CRE events that create a fun and engaging vibe and a sense of community Actively promote office events and celebrate the office community Ensure overall security and safety of the site(s) you manage Promptly address customer tickets and answer customer and guest questions Communicate site-related issues, events, or changes to employees Act as the primary point of contact, providing support, knowledge, care, and fun Manage mail, deliveries, and couriers Oversee the Purchase Order process and support office moves, openings, closures, and change projects Maintain vendor, contractor, and Landlord relationships Collaborate with site leaders, executive assistants, employee groups, and others for on-site events and projects Advocate for CRE and its services, ensuring the business understands our value Qualifications College/University graduate with a four-year degree or equivalent customer/hospitality work experience Minimum 5 years of experience in a relevant field Strong verbal and written English language and communication skills Outstanding interpersonal and multitasking skills Proven experience in project management and business operations
Posted 3 months ago
1 - 4 years
2 - 6 Lacs
Coimbatore
Work from Office
About the role: As a UI/UX Designer in the Design Team within our Engineering Division at Foxsense Innovations, you will play a critical role in shaping the user interface and experience of our products. Key Roles and Responsibilities: UI/UX Design: Develop user-centered design solutions for our products, ensuring a seamless and intuitive user experience. Collaborate with cross-functional teams to gather and understand user requirements. Wireframing and Prototyping: Create wireframes, user flows, and prototypes to effectively communicate design ideas and concepts. Iterate on designs based on user feedback and testing. Visual Design: Produce visually appealing and consistent designs that align with the companys brand and design principles. Collaborate with the engineering team to ensure the feasibility of design implementations. Usability Testing: Conduct usability testing sessions to gather valuable insights and refine designs. Implement feedback to enhance the overall usability and accessibility of our products. Product Collaboration: Work closely with product managers and engineers to integrate design into the product development process. Advocate for user-centric design principles and best practices within the engineering division. Qualifications: Bachelors degree in UI/UX Design, Interaction Design, Human-Computer Interaction, or a related field. Proven experience as a UI/UX Designer with a strong portfolio showcasing successful design projects. Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar. Solid understanding of product design concepts, user-centered design principles, and design thinking methodologies. Ability to collaborate effectively with cross-functional teams and communicate design rationale.
Posted 3 months ago
5 - 10 years
50 - 100 Lacs
Hyderabad
Work from Office
Amazon s Customer Service organization is looking to expand its software engineering team to help drive automation and defect reduction for customers. We are searching for passionate software development engineers to solve complex technical problems and to work with engineering and business teams distributed across the globe. CS is the heart of Amazon, our vision is to be "Earths most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online. " Key job responsibilities The successful candidate will work within the Amazon Stores Customer Service (ASCS) Product and Tech team and own the delivery of technical changes from a strong roadmap of projects. A successful senior engineer in this role is: - Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making. - Team obsessed: You help lead and grow your team members to achieve results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart choices and delivering results. - You re aspiring, yet humble: You recognize that there s always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team. - Engaged by ambiguity: Youre able to explore new problem spaces with unique constraints and thus non-obvious solutions; you re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers. You will identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better. A day in the life As a Software Development Engineer in ASCS Product and Tech, you will take the lead on building innovative solutions and to address the root causes of defects for Amazons customer. As a Sr. SDE in ASCS Tech and Product, you will : - Be the technical overseer for the team: set a high bar for software designs and mechanisms for software creation and maintenance - Mentor engineers to help grow their potential - Think long-term on behalf of the systems, their impact, and sustainability - Advocate for operational excellence - Well-versed in scalable system design leveraging Amazon and AWS tooling - Create mechanisms and give feedback to streamline team processes. - Effectively articulate technical problems and solutions to non-technical audiences. - 6+ years of non-internship professional software development experience - 6+ years of programming with at least one software programming language experience - 6+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team
Posted 3 months ago
1 - 2 years
1 - 4 Lacs
Gulbarga
Work from Office
Develop, implement, and manage social media strategies to increase brand awareness, engagement, and traffic. Create, curate, and manage all published content (images, video, written, and audio/podcast). Monitor, listen, and respond to users in a Social way while cultivating leads and sales. Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.). Compile report for management showing results (ROI). Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate. Demonstrate ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics. Monitor trends in social media tools, applications, channels, design, and strategy. Identify threats and opportunities in user-generated content surrounding the business. Report notable threats to appropriate management. Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the Social Media campaigns. Monitor effective benchmarks (Best Practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results. Regularly feedback insights gained from social media monitoring into the Marketing and Editorial teams, to help them evolve their strategies in a timely fashion
Posted 3 months ago
6 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
Ready to inspire change Do you step forward when opportunity arisesWhat can you see that others don t, in those around youWe re on the lookout for inspirational managers who want to bring out the best in their people. If you can inspire a team and guide people towards growth, this is your chance. The world of mobility is changing. Come and make your mark. Lets introduce ourselves Would you like to be a leader in an amazing organization serving one of the core areas of the Volvo Cars businessDo you want to assist us in innovating the customer experienceThe Supplier Invoicing team is a part of our Commercial Cluster in the Digital Finance area, responsible for enabling a bright future at Volvo Cars through digital innovation within the finance area. Our mission is to enable dealers to give customers an innovative user experience. As one of our new Engineering Managers you will guide one of our SAP Product teams. The Supplier Invoicing team is currently engaged in agile product development focusing on bringing proven business features to the rest of the world through an opinionated platform approach. What youll do You will develop and grow a high performing team of SAP engineers through hiring, mentoring, inspiring, and feedback. You will ensure, through streamlined execution and experimentation, that our solutions meet the needs of our customers quickly and accurately. You will be the voice of engineering in the Product team through a friendly and effective collaboration with your product counterpart. Moreover, you will advocate and strengthen modern, agile software development and assist us to develop and promote good engineering practices. You will ensure the solutions are scalable, sustainable, and architecturally sound, and that technical debt is both incurred consciously and repaid in a reasonable time. Lastly, you will be an essential member of the cluster engineering leadership team and collaborate with other leaders across the organization. What youll bring We believe that you have experience working with SAP. You enjoy developing, inspiring, and growing an engineering team, and have previous experience doing so; you are probably a technical manager today and you know what it takes to build a phenomenal team. You are very knowledgeable and enthusiastic about modern software development that builds products our customers enjoy. You are excited about digital technologies and willing to work hands-on to try new technologies. You are good at leveraging vendor capability for the team s delivery. Is a plus if you have experience with the business process of SAP VIM, MM, SD (S/4HANA or ECC) Prior experience working with SAP ECC to SAP S/4HANA transformations is a must. You fully embrace a growth mindset and can inspire others to do the same. You are a person who likes to have fun at work and makes sure everyone always feels welcome and included! You are curious and possess empathy and good communication skills. Volvo Cars - driving change together Volvo Cars success is the result of a collaborative, diverse and inclusive working environment. Today, we re one of the most well-known and respected car brands, with around 43,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations, so you can reach your fullest potential. And it s so exciting - we re well on our way on our journey towards full electrification. We have five fully electric cars already on the market, and five more on the way. Our fully-electric and plug-in hybrid cars combined make up almost 50 per cent of our sales. So come and join us in shaping the future of mobility. There s never been a more rewarding time to play your part in our inspiring and creative teams!
Posted 3 months ago
2 - 5 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role: Are you a visionary leader who thrives on turning big ideas into beautifully crafted productsAs our Design Manager, you ll guide a passionate design team toward creating user-centric, engaging solutions that redefine the learning experience of the future. You ll be at the forefront of fostering creativity, building a unified design vision, and ensuring our design process flows seamlessly across all our products. What You Will Do Shape the visual and user experience of our platform, ensuring every feature and page is a joy to use. Lead the adoption and evolution of design systems that ensure consistency, creativity, and scalability. Collaborate with product teams to understand business objectives and translate them into innovative design strategies. Continuously use data-driven insights and user feedback to iterate and improve design solutions, pushing for excellence in every project. Lead, inspire, and mentor an energetic team of designers, cultivating a culture of collaboration and innovation. Empower your team to take ownership of their work while providing guidance and constructive feedback to help them grow. Foster open communication and collaboration across teams, including engineers, product managers, and stakeholders, to ensure alignment in design decisions. Own the end-to-end design process, ensuring efficient workflows from ideation to execution while maintaining high-quality standards. Implement best practices and design systems that streamline work, enhance productivity, and encourage creativity. Advocate for user-centered design practices, ensuring that the user experience is always at the core of every decision. Stay on top of design trends, tools, and technologies, incorporating them into our process to keep Quizizz on the cutting edge of design innovation. Who You Are 7+ years of experience in product design, with a proven track record of leading design teams. An impressive portfolio showcasing a mix of creative design and leadership experience, covering people, product process. Deep understanding of design principles, including typography, color theory, layout, and user experience best practices. Excellent communicator with the ability to collaborate effectively across cross-functional teams. Passionate about education and creating meaningful experiences that impact millions of users worldwide.
Posted 3 months ago
3 - 8 years
7 - 11 Lacs
Bengaluru
Work from Office
At SolarWinds, we re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you re looking to build your career with an exceptional team, you ve come to the right place. Join SolarWinds and grow with us! About the Team The Observability Platform team at SolarWinds builds the foundational APIs and services that power our next-generation observability products. Were passionate about creating robust, scalable solutions that help organizations gain deep insights into their systems and applications. Our team values innovation, customer success, and technical excellence as we work to shape the future of observability. Your Role As a Developer Advocate on the Observability Platform team, youll bridge the gap between our platform capabilities and user needs, both internal and external. Youll be an essential voice for our developer community, helping to shape our platforms evolution while ensuring it remains accessible and powerful. Your Impact Champion developer success by identifying pain points and collaborating with product management to prioritize and specify features that address real user needs Drive platform adoption by creating compelling technical content, sample applications, and documentation that showcase our capabilities Build and maintain tools, libraries, and SDKs that make it easier for developers to integrate with our platform Represent SolarWinds at technical conferences, meetups, and online communities to share knowledge and gather feedback Partner with internal teams to ensure our platform meets the needs of Solarians building next-generation observability products Provide technical guidance and support to both internal and external developers as they build on our platform Contribute to product strategy by bringing deep technical expertise and user perspective to key decisions Your Experience Strong software development background with proficiency in multiple programming languages, particularly Go, Java/Kotlin, C#, or Python Track record of successfully advocating for developer needs and driving the adoption of technical products Experience creating technical content such as blog posts, tutorials, sample applications, and documentation Excellent communication skills with the ability to explain complex technical concepts to diverse audiences Strong empathy for developers and a deep understanding of their workflows and challenges Experience with observability concepts, distributed systems, and API design (preferred) Previous developer advocacy experience is valued, but we welcome passionate developers interested in transitioning to this role We believe in empowering our team members to make a meaningful impact. If youre passionate about creating great developer experiences and want to help shape the future of observability, wed love to talk with you. #DeveloperAdvocate #TechnologyEvangelist
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Noida
Work from Office
Job Description About the Customer Success Team: The Customer Success team is integral to ensuring the long-term success and satisfaction of our enterprise clients. This team guides clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions. As a GST Customer Success Executive, you will play a pivotal role in driving product engagement, maximizing customer satisfaction, and reducing churn. The ultimate goal is to ensure that customers are successful and fully engaged. Key Responsibilities: Understand clients objectives and align Masters Indias products to meet their needs. Demonstrate the value of Masters Indias solutions to customers and ensure high levels of product adoption. Identify both stated and unstated customer issues, providing proactive solutions. Build strong relationships with clients to foster trust and long-term loyalty. Manage the entire customer lifecycle, including onboarding, training, and ongoing product usage. Monitor customer engagement to identify at-risk accounts and deploy strategies to mitigate churn. Track account health, continuously identifying opportunities to enhance product usage. Serve as the customer advocate, providing feedback to internal teams such as Product and Tech to improve our offerings. Educate customers on relevant product features, functionalities, and best practices tailored to their specific business needs. Gain a deep understanding of MIs product roadmap to communicate its value to clients effectively. Utilize MixPanel to track usage patterns and create actionable insights. Equip customers with knowledge of Masters Indias self-service tools like JIRA and resources. If you are dedicated to creating exceptional customer experiences and driving business value, wed love to have you join our team! Qualifications Any Commerce Graduate with minimum 1-2 yrs of experience. Strong understanding of the GST domain. Passionate about customer success, with a proven ability to deliver long-term value.
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
Mudrex is a Y Combinator-backed platform on a mission to democratize investing, with the primary goal of making crypto investing easy and accessible to everyone. Our flagship product, Coin Sets, which focuses on simplifying investing, is loved universally. We are growing rapidly- today, the Mudrex family is 1 million strong and counting. And to sustain and support this rapid growth, we are looking to grow our team. The folks at Mudrex are young and driven to a single purpose - to build a strong self-serving platform that simplifies investing in cryptocurrency. The Relationship Manager at Mudrex plays a crucial role in building and maintaining the trust our customers have in our product. They ensure their customers success and provide excellent relationship management by leading with empathy and transparency. This position will focus on the following: Building long lasting relationships with clients Converting users into investors Growing assets under management (AUM), and Reducing churn The ideal candidate will demonstrate adept relationship building skills and have a knack for customer service. This with a strategic mindset to drive customer satisfaction and achieve business objectives should surely help them succeed in their role. Responsibilities: Dive deep into understanding the investment needs and risk tolerance of clients to provide bespoke, value-driven services. Develop strategies that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. Foster rewarding relationships with clients that will have you appreciated as their trusted advisor. Understand and anticipate customer goals and challenges, always staying a step ahead to provide proactive solutions. Be the knowledgeable guide who illuminates the features and benefits of Mudrex, and the array of crypto instruments available, boosting clients confidence in the crypto investing. Strive to surpass customer success-related KPIs, turning milestones into triumphant victories. Discover opportunities to upsell or cross-sell, opening new avenues for clients and contributing to our growth story. Act as an advocate for customers within the organization, ensuring their voice is heard and their needs are met. Regularly assess customer satisfaction, identifying and pre-empting potential churn risks, thus ensuring our clients journey remains smooth and engaging. Become the preferred point of contact for key clients, forming strong, rewarding relationships. Stay on the pulse of cryptocurrency market trends, price changes, and regulatory shifts - being a knowledge beacon in the exciting, ever-evolving crypto landscape. Requirements: A bachelors degree in Finance, Business Administration, or a related field. 2-5 years of experience in customer relationship management/service or sales roles - a track record we hope youll extend with us. Passionate about cryptocurrencies and their future. Can speak Hindi and English fluently. If youre excited about building relationships, driven by customer satisfaction, and eager to be at the forefront of the crypto wave, we cant wait to meet you! Join us, and lets shape the future of crypto investment together.
Posted 3 months ago
2 - 6 years
3 - 6 Lacs
Bengaluru
Work from Office
ODI Lead/Sr Developer Job Description: Minimum 7 years of experience as ODI Lead/Developer and leading a team in end-to-end project delivery using Oracle Data Integration (ODI), business intelligence reporting and data warehousing. Knowledge in ODI end to end architecture and should be able to provide solution for new proposals. Implementing the extraction, loading, and transformation (ETL) using ODI. Experience in configuring the ODI Master and work repositories, ODI Models. Hands on experience in design and organize ODI projects including interfaces, packages, procedures, variables, user defined functions and knowledge modules. Good to have experience in designing and developing OBIEE dashboards and PowerBI. Should ensure process compliance in the assigned module and participate in technical discussions overview as a technical consultant for feasibility study (technical alternatives, best practices, supporting architecture best practices, technical risks, breakdown into components, estimations). To develop and guide the team members in enhancing their technical capabilities and increasing productivity. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. To be responsible for providing technical guidance or solutions; define, advocate, and implement best practices and coding standards for the team.
Posted 3 months ago
2 - 5 years
7 - 11 Lacs
Bengaluru
Work from Office
We re looking for a Staff Product Designer to join our growing team in India. Our ideal candidate has experience designing and enabling global teams to use design systems, including native components for mobile. This candidate also has product design experience and can generate impactful new ideas then bring them to life by using their deep design toolkit and influential storytelling. This role will start with a deep focus on accessibility and design system development, then extend to product design to support the India team s product strategy. What You ll Do: Lead accessibility efforts by right-sizing and extending our design system, as well as designing new and retrofitting old components to meet accessibility standards. Document standards for accessible product design and enable global design, product, and engineering teams to meet those standards as part of standard practice. Present complex concepts in an easily digestible narrative to influence partners and stakeholders. Prototype complete experiences (going beyond screens) to make an improved product and service feel tangible. Advocate for the user by developing a deep understanding of the end-to-end experience. You ll sweat the details so our travelers don t have to. Contribute to more elegant, predictable experiences by defining and enhancing the components we use across our core mobile and web flows. Collaborate and design across team lines to help provide our customers with a seamless experience. Take your designs all the way to the finish line and into our customer s hands. What We re Looking For: 7+ years of product design or design systems experience-mobile experience is a must. Demonstrated experience designing elegant web and mobile experiences from complex systems. A proven track record of driving and shipping quality and impactful work in a consumer, e-commerce, or B2C product. A strong portfolio of work that demonstrates strong strategic thinking as well as a deep commitment to details, excellence, and craft. A belief that fast cycles of soliciting feedback is the way to continually raise the quality of your work and that excellence is found in the details. You re excited to drive impact by balancing short term wins with long-term holistic experiences. A working knowledge of design thinking and user-centric practices that you can wield to define an innovative vision that you temper with a practical understanding of the technological, business and user opportunities and constraints. A team oriented mindset. You believe that designers are facilitators and know the best work is done with a team of diverse perspectives. Strong communication skills. You know that behind every design decision is a story to be told. Yes, we use Slack, but we also Zoom often-including with our colleagues in San Francisco. Enthusiasm and a growth mindset! Our team is composed of smart, curious, fun individuals who dive headfirst into the problems at hand and share a genuine enthusiasm for building the next generation travel platform. An added background in travel-or a deep interest in travel-is a significant plus!
Posted 3 months ago
3 - 6 years
8 - 12 Lacs
Hyderabad
Work from Office
Responsibilities Act as a customer advocate during SaaS delivery Define, analyse, strategize customer requirements and drive for results. Coordinate with cross functional teams/resources towards customer success Manage priorities across downstream teams Maintain / adapt dynamic process improvements along with a mindset for continual learning. Translate business goals and requests into executable requirements. Introduce and train customer administrators on SaaS user provisioning and functionalities. Typically oversees scope, schedules, and budgets to ensure stakeholder goal attainment. Identify project objectives, drive and communicate decision to meet stakeholder s expectations. Education / Qualifications Masters or Bachelors degree in Engineering or Technology, majoring in Computer Science or Information Science 5+ years of general technical experience 2+ years of managing or coordinating technical projects. Excellent PowerPoint and Excel mastery Technical or Project Management Certifications Ability to manage and direct Customer Communications Experience with service management tools such as Salesforce Experience with Change management processes. Experience with project management tools such as Azure DevOps Experience with Cloud platforms is a huge plus. Basic/Intermediate understanding of server administration/Cloud operations. Preferred Knowledge/Skills (as Senior Leader): Excellent communication and presentation skills with a proven track record of presenting to and influencing senior management PMP (Project Management Professional) certification is a big plus.
Posted 3 months ago
3 - 10 years
5 - 12 Lacs
Bengaluru
Work from Office
About Us Quizizz is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 70 million people every month in over 150 countries, including 80% of U.S. schools. We have phenomenal investors, were profitable, and were committed to growing and improving every day. With a commitment to fostering active learning, and taking Quizizz to more learners across the globe. If youre excited about education and international SaaS and want to build towards a mission that you can be proud of, then Quizizz is the right place for you. Role Summary: Join our dynamic Design team at Quizizz as a Product Designer! Were on the lookout for a creative powerhouse in the design space. Were looking for someone passionate about leading large charters and solve complex problems. If youre thrilled about collaborating with a globally dispersed design team and facilitating the growth and connection of design projects across Quizizz global offices, youre the candidate were looking for! What Youll do: Craft and deliver high-fidelity, intuitive, and elegant design flows for exciting new features/pages, swiftly prototyping innovative solutions. Possess an eye for detail, perfectly balancing visual aesthetics, creativity, and user-friendliness to enhance the Quizizz experience. Showcase a deep portfolio illustrating your creative prowess in bringing features to life with a touch of Quizizz magic. Act as a natural leader and enthusiastic designer, guiding and inspiring team members with the energy of a Quizizz champion. Evaluate and influence feature experience journeys, making them stand out in the competitive ed-tech space and shaping the Quizizz product direction. Oversee the end-to-end design process, ensuring that Quizizzs signature blend of user-centered, visually appealing, and functional product designs shines through. Collaborate with our vibrant team of product managers, engineers, and stakeholders to align design efforts seamlessly with Quizizzs overall mission and timelines. Leverage data, business insights, and the unique needs of our users to inform and advocate for your design direction, ensuring every design decision is a Quizizz win! Who You Are: Bring 3+ years of experience in crafting creatives for B2B / progressive product organizations, with expertise in UI, motion, and product design. Thrive in a fast-paced environment, managing multiple projects efficiently. Stay abreast of technology trends to infuse modern design inspiration. Demonstrate a solid understanding of design principles typography, color theory, layout, and composition. Solve problems creatively and interpret abstract business concepts into tangible creatives. Showcase your digital design prowess in a portfolio featuring in-depth case studies and a clean/modern design thought process. Working at Quizizz The pandemic has changed work in many ways, especially by enabling remote work. Many companies have chosen to be remote first. At Quizizz, we work best in the office brainstorming using whiteboards, having conversations over coffee/walks, or overhearing a hallway conversation. Learning happens through osmosis. We understand that driving/ubering takes work in Bangalore. We ll take care of the commute for you. Beyond taking care of commute, we will cover health care benefits for you, your family, and your parents. We invest in our employee s health and wellness. Through books and courses, we invest in their learning and development. Oh, and finally, we have healthy lunches, dinners, and a stocked pantry to snack on all day. Quizizz is an equal opportunity employer and we believe diversity is key to our success.
Posted 3 months ago
12 - 15 years
6 - 10 Lacs
Gurgaon
Work from Office
Demonstrating 12+ years of experience in designing scalable and robust technical solutions end-to-end Experienced with Java using Spring Boot, JavaScript, TypeScript, React Proficient with modern frontend build and test tooling (Webpack, ESlint, Cypress, Jest, Babel, NPM/Yarn) Experienced with relational databases Consuming, developing, and integrating Web applications and APIs (REST, GraphQL, Apollo) Proficient in unit testing with JUnit, Mockito, and CI/CD pipelines (Docker, Jenkins, Git, GitHub) Familiar with Kotlin and willing to work with it Accustomed to working under Agile methodologies Possessing strong analytical and problem-solving skills Demonstrating B2+ English level (written and spoken) to cover daily communication with the team AND YOU WANT TO Develop scalable, robust, fault-tolerant software systems using best-in-class tools: Kafka, Splunk, DataDog, AWS Provide hands-on technical leadership and participate in architectural decision-making Advance the teams design methodology and quality programming practices. Guide Junior team members through standard methodologies Anticipate and prevent problems and roadblocks before they occur. Present technical issues and their impact on leadership Continuously improve software and development processes with the Agile development team Continually research and advocate for industry standards and best practices in development methodologies, techniques, and technologies
Posted 3 months ago
8 - 10 years
13 - 18 Lacs
Bengaluru
Work from Office
About ALLEN Digital Allen Digital is the outcome of a strategic partnership between Allen Careers Institute and Bodhi Tree Systems, which aims to ensure tech enablement for millions of students. Allen Digital seeks to build an EdTech platform that provides students everything a classroom cannot. Allen has the backing of some of the best names in business, education, and technology. With 36+ years of industry leadership, Allen is poised to revolutionise education through its enhanced technology platform. At Allen, we help students prepare for medical and engineering entrance exams such as the National Eligibility cum Entrance Test (NEET), JEE Entrance Examination (JEE Mains Advanced), and school/board exams, including Olympiads, NTSE, etc. Role We are seeking a highly motivated and experienced Customer Success Lead to join our team and play a crucial role in driving customer retention and ensuring their success. The ideal candidate will have 8-10 years of experience in customer success, with strong analytical, process-oriented, and leadership skills. This person will work closely with our Academics and Product teams to identify key initiatives that enhance the customer experience, drive retention, and foster long-term success for our customers. Key Responsibilities: Customer Retention Strategy: Develop and implement strategies to drive higher customer retention and satisfaction across the organization. Continuously evaluate and optimize customer success initiatives that impact key metrics, such as engagement, renewals, and churn. Cross-Functional Collaboration: Work closely with the Academics, Product, and Marketing teams to ensure alignment between customer needs, academic objectives, and product offerings. Advocate for customer requirements and feedback in product development and academic strategy to improve the overall customer experience. Customer Health Success Metrics: Define and track key customer success metrics and KPIs (such as retention rate, satisfaction, NPS, and engagement) to evaluate customer health. Leverage data to proactively identify areas for improvement or potential risk in the customer lifecycle. Customer Journey Mapping: Analyze the customer journey to understand pain points, challenges, and opportunities for improvement. Identify and prioritize opportunities for process improvement that enhance the overall customer experience from onboarding through to renewal. Customer Feedback Continuous Improvement: Gather and analyze customer feedback, translating it into actionable insights to improve product features, academic offerings, and customer engagement strategies. Champion customer needs and advocate for change where necessary. Qualification Skills 8-10 years of experience in a Customer Success or similar functions, preferably in a B2C industry Strong background in managing customer retention strategies, with proven success in increasing customer satisfaction and reducing churn. Exceptional analytical skills with the ability to derive insights from complex data sets and use data to drive decisions. Proven track record in process optimization and the ability to implement scalable processes. Experience working cross-functionally with product, academic, and customer teams to drive initiatives. Strong understanding of customer success metrics, customer health scoring, and customer journey mapping. Ability to communicate complex concepts effectively to both internal stakeholders and customers.
Posted 3 months ago
5 - 9 years
12 - 15 Lacs
Bengaluru
Work from Office
Job Title: Founders Office - Product Owner Location: Bangalore (this is a full time, in office role, not a remote position) Salary range: 12L to 15L per annum Note: Our customers are in the US so this may require you to travel and work non-standard hours. Company Overview: At Unifize , we are revolutionizing the way life science and manufacturing companies manage processes and innovate. Our eQMS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low code automation Standard integrations AI roadmap You should also check out our medical device landing page as well, including the overview video to get a sense of how we currently position ourselves. Role Overview Unifize is an infinitely configurable platform that enables businesses to streamline their processes, checklists, and compliance needs. As a Product Owner, you will play a pivotal role in understanding customer needs, configuring the Unifize platform to meet those needs, and collaborating with the platform team to enhance functionality for your customer base. The expectation is you become the vertical lead over a period of time and get super comfortable with the domain. You should be vocalising the user needs for your domain ICPs. This role requires a proactive, smart, and execution-driven individual who can quickly learn the domain and drive impactful solutions. Key Responsibilities Customer-Centric Configuration: Understand customer requirements and configure the Unifize platform to align with their business processes. Domain Product Learning: Learn and use the vocabulary of the domain to provide informed recommendations. Collaboration with Platform Team: Advocate for customer needs by working closely with the platform team to push for necessary product enhancements. Stakeholder Communication: Act as the bridge between customers, internal teams, and developers, ensuring seamless implementation and product evolution. Continuous Improvement: Stay updated on industry trends and customer feedback to drive continuous product refinement. What Were Looking For Strong demonstrable interest in product management, business analysis, or a similar role. Strong ability to understand and map customer workflows into a configurable platform. Excellent communication skills with both technical and non-technical stakeholders. A proactive and execution-driven mindset comfortable working in a fast-paced environment. Why Join Us High-impact role working directly with the founders to shape product strategy and growth. Opportunity to gain hands-on experience in product development, customer engagement, and strategic planning. Be part of a rapidly growing startup driving innovation in life sciences and manufacturing.
Posted 3 months ago
3 - 5 years
7 - 11 Lacs
Bengaluru
Work from Office
Role: We are on the lookout for a Product Designer to own every stage of the product and product feature crafting. From idea to UX to pixel-perfect execution. Key Responsibilities: 1.) Partner closely with Product Managers and business team to understand what users need, want. Use this data to plan and scope the product roadmap 2.) Conduct user research and usability testing to identify areas for improvement and shape product design decisions 3.) Create wireframes, prototypes, and visual designs that effectively communicate product functionality and user experience 4.) Work with engineers to ensure design specifications are implemented accurately and efficiently 5.) Continuously evaluate and improve our product design processes and methodologies 6.) Create design systems that are simple to understand but help us to move faster as we scale Requirements 1.) You can untangle challenging conceptual problems and have a sharp intuition for how people use (or wish they could use) our products (UX). 2.) You care about your designs' business needs, implications, and possibilities. You can balance craft, speed, and the bottom line. 3.) You are a strong advocate of user first design principles. 4.) You're a good listener who likes to collaborate. 5.) You are proficient in using Figma and prototyping. 6.) You have a strong portfolio showcasing exceptional design skills and problem-solving abilities. 7.) Experience with design tools such as Sketch, Figma, Photoshop, or similar. 8.) Excellent communication and collaboration skills.
Posted 3 months ago
1 - 3 years
1 - 5 Lacs
Thane
Work from Office
About Us: Mosaic Wellness is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace. Man Matters, started in May 2020, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair, beard, performance and nutrition concerns by offering personalized treatment plans and access to expert doctors and health coaches. Be Body wise started in May 2021, is an online women s elective health platform, serving 1.5M+ women every year by providing personalized solutions and doctor consults across concerns for hair, face, body, pcos, sleep and nutrition. Little Joys, started in May 2022, is an online health platform for kids, helping 1M+ parents every year solve for their child s physical, mental and emotional development by offering age-appropriate solutions for nutrition, immunity, brain health, bone health, personal hygiene and behavioral development with access to expert doctors and nutritionists. Key Responsibilities: Content Creation: Craft engaging content that hits the sweet spot on Instagram, YouTube, and beyond. Make it scroll-stopping! Campaigns: Team up to plan and execute campaigns that boost our brand, get people talking, and bring in those leads. Community Management: Build relationships online, one comment and DM at a time. Keep it real, keep it fun, and always keep it timely. Analytics: Track the numbers, analyse the trends, and report on what s working (and what s not) to help us tweak our strategy Trend Spotter: Stay ahead of the curve by keeping an eye on the latest social media trends, tools, and tricks. Brand Advocate: You re not just posting; you re living and breathing our brand voice and values with every piece of content. Who s Our Ideal Player 6 Months - 1 Year of experience in the game. Excellent verbal and written communication skills. Comfortable being in the spotlight (yep, on camera too!). Minimum qualification: Graduate. Creativity and motivation are a must. If you re bursting with ideas, energy and have what it takes to take ideas from start to finish, we want you! Bonus points if you re into fitness and self improvement.
Posted 3 months ago
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