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Advisor, Systems Engineering

Advisor, Systems Engineering

Fiserv

7 - 12 years

9 - 14 Lacs

pune

Posted:4 hours ago| Platform:

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Skills Required

computer science business process performance tuning automation powershell consulting system design sdlc python capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Site reliability engineer blends the principles of software engineering with the discipline of operations to create high-performing and reliable software systems. They are tasked with designing and implementing tools, processes, and systems to improve the reliability, scalability, and performance of large-scale applications and services.

What will you do:

Automation and reduce toils Create sustainable systems and services through automation. Automate operational mundane jobs, health checks, release and deployments. Measure and optimize system performance and innovate for continuous improvement
Observability - Run the production environment by monitoring availability and taking a holistic view of system health. Use monitoring systems for alerting and dashboards
Process reengineering Mapping the business process / customer journey maps to find reliability gaps. Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.
Development Operations partnership - Participate in system design consulting, platform management, and capacity planning.
Documentation Drive operations teams on documentation SOP s, Configurations and infrastructure maps, knowledge articles, known errors resolution, etc
Chaos engineering and Testing Design Chaos engineering plans and test all applications components and Infrastructure. Document the plans to address the gaps
KPI s and Error budget Measure the availability and downtime along with error budgets and develop strategies to maximize availability.

What you will need to have:

Bachelor s degree in computer science or related technical field and/or 7+ years of relevant work experience
12+ years of relevant work experience in Site reliability engineering (SRE) in Fintech / product organization.
10+ years of experience in automation of toils working with Python or Java, Ansible, Powershell , etc
10+ years of experience in Observability and monitoring tools working with Dynatrace, Splunk, Moogsoft, Grafana, etc
Experience in managing CI/CD pipelines and automation (GITLAB, Harness, Nexus, Terraform, SonarQube, etc)
Experience in SDLC including associated deployment methodologies, Onboarding, QA processes, and performance tuning efforts and Source Code Management with GitLab/Github.
Strong problem-solving skills and critical thinking to analyze root causes, implement solutions, and prevent future disruptions proactively. Effective communication is also the key for SREs to collaborate with cross-functional teams, share knowledge, and address incidents promptly.
Experience interacting with customers to analyze, validate, specify, verify, document and manage solution requirements.

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Advisor, Systems Engineering