3 Adsp Jobs

DESCRIPTION The Support Products & Services (SP&S) team is looking for a solutions-oriented and customer obsessed ADSP Support Specialist to help advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to advertisers contacts across a variety of troubleshooting topics (campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, and general campaign or account-level questions) within a timely manner, utilizing existing SOPs and your digital advertising knowledge. A successful ADSP Support Specialist will have a proven track record in successfully interacting with global clients (chat & email) and have a foundational understanding of digital advertising. They demonstrate strong communication skills and can effectively articulate troubleshooting steps to advertisers and agencies. While SOPs and blurbs can be utilized for relevant troubleshooting issues, they will also take advantage of all available resource and foundational digital advertising knowledge to help advertisers find resolution. They will earn trust with advertisers by diving deep when the issue is unclear or unfamiliar, in order to ensure a satisfactory interaction is provided. They will display curiosity, and will learn and develop deep expertise in ADSP ad products and recognize when there are operational gaps that require leads or managers to help address them. Key job responsibilities Key job responsibilities - Responding promptly and accurately to live chat or email support questions, helping the advertiser troubleshoot issues related to campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account. - Providing onboarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us. - Analyzing and interpreting data with advertisers to identify campaign improvement areas, root causes, and optimization opportunities. - Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities. - Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issue potentially impacting hundreds of advertisers. - Identifying opportunities to update existing support documentation and effectively escalating to content specialist. - Mentoring new and junior employees to up-level their knowledge of Amazon's programmatic advertising offerings, and becoming a subject matter expert (SME) for ADSP troubleshooting issues. A day in the life The Advertising Support DSP specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects. About the team The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertiser. We are a cohesive and inclusive team and display the Amazon Leadership Principles in everything we do. BASIC QUALIFICATIONS - Bachelor's degree in marketing, communications, or equivalent experience - 2+ years experience in digital advertising and/or programmatic advertising - Excellent verbal and written communication skills (English) - Ability to effectively and confidently communicate with advertisers - Strong prioritization and time management skills, with a high degree of flexibility - Experience providing client services, customer support, or working with external stakeholders on shared objectives - Willing to work in a diverse atmosphere and contribute to an inclusive culture - Adheres to the provided schedule in a 24/7 environment including night shifts (rotational), as shifts are determined based on business requirements with rotational 2 consecutive day off and a 5-day working week (working weekends might be required) PREFERRED QUALIFICATIONS - Experience in online advertising or e-commerce - 1+ years of ADSP experience - Basic understanding of programmatic ad technology - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Additional languages (European, Mandarin, Japanese) is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Qualcomm India Private Limited is a leading technology innovator that pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will be responsible for designing, developing, creating, modifying, and validating embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world-class products meeting and exceeding customer needs. You will collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and gather information on performance requirements and interfaces. The ideal candidate for this position should possess a Bachelor's degree in Engineering/Computer Science or equivalent, with a minimum of 3 years of Software Engineering or related work experience. Proficiency in Programming Languages such as C, C++, and Data Structures is a must. Knowledge of computer architecture and operating systems, particularly Linux/Android platforms, is required. Additionally, software debugging skills in embedded operating systems, preferably on Linux platforms, are essential. As a Qualcomm Software Engineer, you will work closely with multiple peer teams on a daily basis. You will be responsible for designing, implementing, validating, and maintaining/supporting end-to-end Audio features on a multicore SOC architecture. Understanding of ADSP, IPC, and peripheral drivers is a preferred advantage. You will also be tasked with designing, implementing, validating, and maintaining/supporting ALSA compliant software drivers in C and/or C++. Working experience in the Linux Audio device drivers area is desirable, along with Audio Domain Knowledge with Android or Embedded Linux. Minimum qualifications for this role include a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field with 2+ years of Software Engineering or related work experience. Alternatively, a Master's degree in the relevant field with 1+ year of experience or a PhD in the same field. Candidates should also have at least 2 years of academic or work experience with Programming Languages such as C, C++, Java, Python, etc. Qualcomm is an equal opportunity employer committed to providing accessible processes for individuals with disabilities. Applicants with disabilities requiring accommodations during the application/hiring process can reach out to disability-accommodations@qualcomm.com for support. Qualcomm expects its employees to adhere to all applicable policies and procedures, including those related to the protection of confidential information. For additional information about this role, please contact Qualcomm Careers.,

Qualcomm India Private Limited is a leading technology innovator that is dedicated to enabling next-generation experiences, driving digital transformation, and creating a smarter, connected future for all. As a Qualcomm Software Engineer, you will play a crucial role in designing, developing, modifying, and validating embedded and cloud edge software, applications, and specialized utility programs. Your contributions will lead to the creation of cutting-edge, world-class products that exceed customer expectations. Collaboration with systems, hardware, architecture, test engineers, and other teams will be key to designing system-level software solutions and gathering information on performance requirements and interfaces. To be considered for this role, you should possess a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field, along with at least 2 years of Software Engineering experience. Alternatively, a Master's degree in the mentioned fields with 1+ year of relevant work experience or a PhD in the same areas will also be considered. A strong foundation in programming languages like C, C++, Java, Python, etc., is essential, along with expertise in computer architecture and operating systems, particularly Linux/Android platforms. Proficiency in programming languages C, C++, and data structures is required, as well as software debugging skills in embedded operating systems, preferably on Linux platforms. In this role, you will be expected to collaborate with multiple peer teams on a daily basis, design, implement, validate, and maintain/support end-to-end Audio features on a multicore SOC architecture. Knowledge of ADSP, IPC, and peripheral drivers is advantageous. Designing, implementing, validating, and maintaining ALSA compliant software drivers in C and/or C++ will be part of your responsibilities. Previous experience in Linux Audio device drivers and familiarity with Audio Domain Knowledge in Android or Embedded Linux will be beneficial. Qualcomm is an equal opportunity employer that is committed to providing accessible processes for individuals with disabilities. Reasonable accommodations can be requested by contacting disability-accommodations@qualcomm.com or calling Qualcomm's toll-free number. Employees are expected to adhere to all applicable policies and procedures, including those related to the protection of confidential information. Please note that Qualcomm's Careers Site is exclusively for individuals seeking job opportunities at Qualcomm. Staffing and recruiting agencies are not authorized to use the site or submit profiles, applications, or resumes. Unsolicited submissions from agencies will not be accepted. For more information about this role, please reach out to Qualcomm Careers directly.,