Job
Description
As an experienced Adobe Workfront Administrator at S&P Global, your main responsibility will be to own and evolve the global work management platform, specifically supporting the in-house Creative Agency (The 199) by driving governance, integrations, data quality, and user adoption across Marketing, Creative, and cross-functional teams. **Key Responsibilities:** - **Platform Ownership & Governance:** - Architect and maintain Workfront portfolios, programs, projects, request queues, routing rules, custom forms/fields, templates, and blueprints. - Define governance (naming, taxonomy, statuses, approval flows), enforce standards, and manage license strategy. - **User & Access Management:** - Manage groups, teams, roles, and permissions; administer SSO/SCIM; ensure audit, security, and compliance. - **Reporting, Dashboards & Data Quality:** - Build advanced reports, dashboards, and calculated fields for capacity, throughput, time tracking, SLAs, and OKRs. - Monitor data hygiene, conduct periodic audits, and drive corrective actions. - **Integrations & Automation:** - Lead integrations via Workfront Fusion and APIs (e.g., AEM, Marketo Engage/Adobe, Jira, Salesforce, Slack/Teams, SharePoint). - Design automation to reduce manual work and improve cycle times. - **Release & Change Management:** - Own sandbox strategy, UAT, release notes, and change logs; run pilots and phased rollouts. - Create enablement assets (how-tos, SOPs, videos) and deliver office hours and training. - **Support & Continuous Improvement:** - Run the Workfront help desk/backlog, triage tickets, and meet SLAs. - Track adoption/ROI metrics; surface insights and roadmap recommendations to leadership. - **Risk, Reliability & Vendor Liaison:** - Proactively manage incidents, escalations, and platform reliability; partner with Adobe Support as needed. **Qualifications Required:** - Bachelors degree or equivalent professional experience. - 5+ years of hands-on Adobe Workfront administration at Adobe or within a large enterprise using Workfront. - Proven experience configuring complex request-to-delivery workflows, custom forms, templates, reports, and permissions at scale. - Practical expertise with Workfront Fusion (or comparable iPaaS) and familiarity with REST APIs. - Background supporting marketing/creative operations or PMO in a B2B environment. - Strong stakeholder management, documentation, training, and problem-solving skills. As an Adobe Workfront Administrator at S&P Global, you will play a crucial role in managing and evolving the global work management platform to drive efficiency and effectiveness within the organization. Additionally, you will have the opportunity to work with various stakeholders across different teams and contribute to the continuous improvement of processes and systems. As an experienced Adobe Workfront Administrator at S&P Global, your main responsibility will be to own and evolve the global work management platform, specifically supporting the in-house Creative Agency (The 199) by driving governance, integrations, data quality, and user adoption across Marketing, Creative, and cross-functional teams. **Key Responsibilities:** - **Platform Ownership & Governance:** - Architect and maintain Workfront portfolios, programs, projects, request queues, routing rules, custom forms/fields, templates, and blueprints. - Define governance (naming, taxonomy, statuses, approval flows), enforce standards, and manage license strategy. - **User & Access Management:** - Manage groups, teams, roles, and permissions; administer SSO/SCIM; ensure audit, security, and compliance. - **Reporting, Dashboards & Data Quality:** - Build advanced reports, dashboards, and calculated fields for capacity, throughput, time tracking, SLAs, and OKRs. - Monitor data hygiene, conduct periodic audits, and drive corrective actions. - **Integrations & Automation:** - Lead integrations via Workfront Fusion and APIs (e.g., AEM, Marketo Engage/Adobe, Jira, Salesforce, Slack/Teams, SharePoint). - Design automation to reduce manual work and improve cycle times. - **Release & Change Management:** - Own sandbox strategy, UAT, release notes, and change logs; run pilots and phased rollouts. - Create enablement assets (how-tos, SOPs, videos) and deliver office hours and training. - **Support & Continuous Improvement:** - Run the Workfront help desk/backlog, triage tickets, and meet SLAs. - Track adoption/ROI metrics; surface insights and roadmap recommendations to leadership. - **Risk, Reliability & Vendor Liaison:** - Proactively manage incidents, escalations, and platform reliability; partner with Adobe Support as needed. **Qualifications Required:** - Bachelors degree or equivalent professional experience. - 5+ years of hands-on Adobe Workfront administration at Adobe or within a large enterprise using Workfront. - Proven experience configuring complex request-to-delivery workflows, custom forms, templates,
