Drive product strategy and improvement of our ISV Integrations as part of our Experience Platform Define a scalable approach to growing the number of valuable integrations offered without the linear overhead for building and supporting each unique partner Build business cases for where to invest/divest the partners we integrate with Centralize our technical approach to integrations across the organization, both within R&D and beyond Build out scalable integration components that power our app exchange and marketplace Drive growth - Usage of our integrations, direct and indirect revenue growth and problems solved Liaise between other platform product teams like developer tooling, App Exchange, or other customer facing product leads Partner cross-functionally with alliances, professional services, GTM, and more to ensure our commercial strategy and success is represented in the roadmap Drive integrations deeper with our Medallia Experience Cloud, ensuring it s highlighted at the correct touchpoints Lead regular training, support, and enablement sessions ensuring the broader organization is set up to succeed Focus on high quality, well documented, and standardized integrations practices Define and own the 12+ month feature roadmap to drive priorities while taking into consideration both value creation and cost to create value Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products Overview Medallia is the pioneer and market leader in Experience Management Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike We believe that every experience is a memory that can last a lifetime Experiences shape the way people feel about a company And they greatly influence how likely people are to advocate, contribute, and stay At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees We empower exceptional people to create extraordinary experiences together Bring your whole self The Role and Team We are seeking an experienced Senior Product Manager to lead the ISV (Independent Software Vendor) integration strategy for Medallia The ideal candidate will drive the growth, development, and vision of our ISV integration capabilities, ensuring it meets the needs of our customers and partners, and maintains our competitive edge in the market As a Senior Product Manager - ISVs & Integrations, you will own and execute against a roadmap for Medallia s ISV integrations ISV integrations are how we facilitate the integration of Medallia with the most important partners in the world (Salesforce, ServiceNow, etc ) - a key value proposition of our business You will lead efforts defining the product vision and requirements for the what, why, and how of our Integration platform This includes managing and improving existing integrations, defining platform-esque ways to scale ISV integrations and Medallia s marketplace, and solving more relevant customer problems that help grow our business You will be the central figure cross-functionally for our integrations Helping create a cohesive narrative for integrations across the product suite such that Medallians, ISVs, and external parties understand how to successfully create, deploy, and implement integrations Finally, you will collaborate with other leaders within the organization ensuring that our product exceeds expectations Your partners will be product and engineering leaders, GTM and Services teams, partnership and business leaders, among others This role is best suited for someone with a strong technical and product management background who is passionate about defining and delivering solutions at scale This role is based remotely in Pune Candidates for this position are required to reside within the Pune metropolitan area Relocation support is not available at this time Responsibilities Drive product strategy and improvement of our ISV Integrations as part of our Experience Platform Define a scalable approach to growing the number of valuable integrations offered without the linear overhead for building and supporting each unique partner Build business cases for where to invest/divest the partners we integrate with Centralize our technical approach to integrations across the organization, both within R&D and beyond Build out scalable integration components that power our app exchange and marketplace Drive growth - Usage of our integrations, direct and indirect revenue growth and problems solved Liaise between other platform product teams like developer tooling, App Exchange, or other customer facing product leads Partner cross-functionally with alliances, professional services, GTM, and more to ensure our commercial strategy and success is represented in the roadmap Drive integrations deeper with our Medallia Experience Cloud, ensuring it s highlighted at the correct touchpoints Lead regular training, support, and enablement sessions ensuring the broader organization is set up to succeed Focus on high quality, well documented, and standardized integrations practices Define and own the 12+ month feature roadmap to drive priorities while taking into consideration both value creation and cost to create value Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products Qualifications Minimum Qualifications Bachelors Degree in business, engineering, or related field or equivalent experience 5+ years of enterprise SaaS Product and/or Engineering management experience focused on marketplaces, distribution, and integrations Experience working in an agile development environment and familiarity with tools such as Productboard and Jira to write user stories and acceptance criteria in partnership with developers Experience with app exchanges, marketplaces, integrations, and/or iPaas Experience driving enterprise growth - via revenue, pipeline, or indirect impact Demonstrated business partnership experience communicating and collaborating with customers, prospects, and/or partners Preferred Qualifications 3+ years of direct and hands-on experience building, launching, and scaling integrations Deep knowledge of major ISVs (Salesforce, Adobe, ServiceNow, etc ), their value props and their nuances Outstanding communication abilities, capable of translating complex technical concepts Experience with a Customer Experience Management Platform At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees Medallia is proud to be an equal- opportunity workplace and is an affirmative -action employer All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law

If you are creating JD for an Associate program rolereplace word "entry" in the first sentence below with word Associate. For example -> "As an entry level Software Developer..." will be changed to "As an Associate Software Developer..." As an entry level Application Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you may be responsible forWorking across the entire system architecture to design, develop, and support high quality, scalable products and interfaces for our clients Collaborate with cross-functional teams to understand requirements and define technical specifications for generative AI projects Employing IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability Working with a variety of relational databases (SQL, Postgres, DB2, MongoDB), operating systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery) Creating everything from mockups and UI components to algorithms and data structures as you deliver a viable product --- IF APPLICABLE review & complete fields in > Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 2-3 years of experience working Adobe Target and good understanding of Adobe Marketing Cloud technologies3+ years working with A/B testing and site personalization efforts, preferably leveraging Adobe Target as a platform. Working experience in HTML, Java script and CSS. Adobe Target Certification is must Deliver against the website optimization and customized experience strategies across the website and other touch points. Configure, administer, and operate Adobe Target to build multi-channel campaigns Preferred technical and professional experience Communicate and partner with upstream and downstream teams regarding the execution against the desired testing strategy Drive technical effort working with IT partners, site management and creative to ensure timely execution of testing and/or personalization cadence. Develop JavaScript, CSS, and HTML

This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Role includes assisting Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy The position acts as a critical support role to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies. Performing end-to-end Billing activities and follow established policies, procedures, and management guidance. Manage the daily activities by ensuring timeliness and meeting all required SLA. Work closely with the team, team lead/manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision. Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. Provide guidance and training to team members to improve productivity and performance Supervise the processing of various Billing types (T&M, Lumpsum, Percentage etc.). Review and resolve escalated issues related to billing with the Onshore team. Generate, review, and analyze weekly, and monthly revenue reports. Assist in month-end and year-end closing activities related to accounts receivable. Identify trends in discrepancies and propose preventive measures. Collaborate with the Team Lead to identify opportunities for process improvements and implement best practices. Partner with IT and finance teams to optimize ERP systems for enhanced Billing processes. Serve as a point of contact for internal and external stakeholders regarding process queries. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns Qualifications Bachelors degree in finance & accounting or any Business-related course. 6 to 8 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability)

Role & responsibilities - Travel to various locations to capture raw footage for marketing campaigns. - Create engaging video content using film-making and storytelling techniques. - Work on videography - Utilize AI tools and prompt engineering for content optimization. - Manage and enhance social media presence with engaging content. - Maintain deadlines and provide daily work reports. - Ensure all content aligns with the company's branding and marketing strategy. - Event Planning with BTS and after BTS - Negotiation & Presentation Skills - Story Telling Required Skills & Attributes: - Strong communication skills. - Deadline-oriented with excellent time management. - Presentable and confident. - Passion for travel and content creation. - Event Planning with BTS and after BTS - Camera Confident Person - Vlog making Technical Skills: - Proficiency in Photoshop, Adobe Premiere Pro, and CapCut. - Familiarity with AI tools and prompt engineering. - Experience in using professional cameras for high-quality content creation. Additional Requirements: - Willingness to travel frequently and stay out of the city when required. Preferred candidate profile Graduate or Master Degree on Film making / Marketing or related field Perks and benefits Provident Fund (PF) & Employee State Insurance (ESI) & Mediclaim Food, lodging, and travel expenses are covered for outdoor shoots. Office Refreshment Provided

Skill required: Marketing Operations - Campaign Management Designation: Senior Analyst Qualifications: Any Graduation Years of Experience: 5-8 Years Language - Ability: English - Proficient What would you do? Be a part of the Marketing Operations team that is leading the managed services arm of Accenture. We power our client's business through the integration of insights, data, and technology. We are focused on activating and scaling the best brand experiences, to deliver breakthrough marketing-led growth, cost-effectively, across all digital consumer touchpoints and channels. The value we bring to clients boosts their marketing efficiency and effectiveness that powers their growth. We're looking to hire passionate and innovative leaders in Marketing Operations with deep domain expertise in digital marketing and delivering cutting edge marketing services across a range of clients and industries, bringing with them strong operations acumen and transformative leadership. The campaign management team focuses on planning, executing, tracking, and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to the evaluation of results. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. This Channel requires a good understanding of digital marketing, email marketing, and technologies like Salesforce CRM, Salesforce Automation studio, Google DV360, and Responsys You will be working on Adobe Marketo Engage which is a marketing automation software that helps marketers master digital marketing to engage customers and prospects. What are we looking for? Adobe Marketo Engage Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : Java Enterprise Edition Minimum 12 year(s) of experience is required Educational Qualification : Min 15 years of continuous education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Adobe Experience Manager (AEM) SitesGood to Have Skills :Java Enterprise EditionJob Requirements :Key Responsibilities :Lead solutions on AEM while leveraging integrations with marketing, commerce, data products and technologies Define Platform strategy for clients using AEM, Creative and Experience Cloud products Define technical solutions for client problems, estimate and formulate a delivery approach for medium to large scale programmes Provide subject matter expertise in client presentations C-Suite, and ability to influence decision making Bring in relevant industry insights and experience implementation Technical Experience :AEM expertise with more than 5 years of experience in leading AEM implementations In depth knowledge expert level on Adobe Content, Marketing and Experience platforms Leadership in development of online-offline experiences using Adobe Experience Cloud products Proven Leadership in large Adobe transformations with E2E implementations of AEM sites meet performance, security, and scalability requirements Collaborate with cross-functional teams including marketing, IT, design, to ensure AEM solutio Professional Attributes :Good verbal written communication skills to connect with customers at varying levels of the organization Ability to operate independently and make decisions with little direct supervision c:Effective Co-ordination and Analytical skills Leadership skills to lead a team of AEM specialists, marketing Educational Qualification:Min 15 years of continuous educationAdditional Info :implementation and customization of AEM solutions, performance meet Qualifications Min 15 years of continuous education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : Java Enterprise Edition Minimum 7.5 year(s) of experience is required Educational Qualification : Min 15 years of continuous education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Adobe Experience Manager (AEM) SitesGood to Have Skills :Java Enterprise EditionJob Requirements :Key Responsibilities :Lead solutions on Adobe AEM while leveraging integrations with marketing, commerce, data products and technologies Define Platform strategy for clients using Adobe AEM, Creative and Experience Cloud products Define technical solutions for client problems, estimate and formulate a delivery approach for medium to large scale programmes Provide subject matter expertise in client presentations C-Suite, and ability to influence decision making Bring in relevant industry insights and experience Technical Experience :Adobe AEM expertise with more than 5 years of experience in leading Adobe AEM implementations In depth knowledge expert level on Adobe Content, Marketing and Experience platforms Leadership in development of online and offline experiences using Adobe Experience Cloud products Proven Leadership in large Adobe transformations with end to end implementations of AEM sites Professional Attributes :Good verbal written communication skills to connect with customers at varying levels of the organization Ability to operate independently and make decisions with little direct supervision c:Effective Co-ordination and Analytical skills Educational Qualification:Min 15 years of continuous educationAdditional Info : Qualifications Min 15 years of continuous education

Skill required: Marketing Operations - Content Creation Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Advanced What would you do? Graphic Producer at level 11 should possess expert knowledge of the Adobe InDesign, Adobe Flash and Photoshop tool for ad-banner creation. Should be proficient in oral and written communication skills. Work closely with the Project Manager in their day to day work and act as a backup for their managers. They should be able to manage people and work as a Team leader.Role requires Graphic Designer - StaticExperience / Skill sets:4-5 years of animated banner experience with good knowledge of Adobe tools, HTML & CSS.Strong written and oral communication skills, able to get on calls with onshore team for requests and managing escalations and day to day business operations.Technical Skills Use of:Adobe Creative Suite, HTML5/CSS, Knowledge of JavaScript, Knowledge of DCM, Sizmek will be an added advantage. Education:Graduate, Post Graduate or Graduate in Fine ArtsThe role will include research, industry-related topics (combining online sources, interviews and studies), writing clear marketing copies to promote products/services, preparing well-structured drafts using CMS/tools, proofreading & editing content before publication, coordinating with marketing and design teams to illustrate articles, conducting simple keyword research, using SEO guidelines to increase web traffic and identifying customers needs and gaps in the content and updating on website. What are we looking for? Must have Experience in Adobe InDesign Analyzing the work received from client/onshore and identify the missing elements in the same. Reviews deliverables prepared by team before passing to the subsequent party/teams Ad-Banner creation oStatic, HTML 5, GIF, Dynamic, Animated, Responsive, Geo-Targeted, Interactive, Print and OOH Communicates with clients on call, chat, email Monitors and manages Team members and their work Problem solving skills Capable of functioning and delivering under tight deadlines Possesses a thorough understanding of Graphic Process Train team members Able to devise ideas quickly Quality check of the work done by the team members Should serve as a backup for the leadGood to have: Knowledge of JS/Javascript coding and animation Google's double click management certification Hands on knowledge of Video editing tools Well versed with banner creation using Google Web Design Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

This global role is part of a new RD team in India focused on developing digital products and providing technical support to other global RD teams. As a technical writer, you will be responsible for creating and maintaining technical documentation, including user manuals, technical guides, and training material. Essential Functions Create and maintain technical documentation, including user manuals, technical guides, training material and other technical documents Create 3D illustrations from CAD data, preferably with SolidWorks Composer and Adobe Illustrator Work closely with product managers, developers, and other stakeholders to gather information and ensure accuracy of technical content Edit and proofread new and existing technical documents to ensure accuracy, clarity, and consistency Develop and maintain documentation templates and style guides to ensure consistency and quality across all global technical documents Transfer existing technical content into our content management system Quanos SCHEMA ST4 Stay up-to-date with new technologies, existing standards and best practices related to technical writing. Bachelors degree with 3-5 years of experience in the field of technical documentation (technical writing skills required), preferably with a degree in technical writing Proficiency with technical documentation tools (e.g., Quanos SCHEMA

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Advanced What would you do? HTML Coding: Create, modify, and test HTML templates and email content in Marketing Automation platforms like Salesforce Marketing Cloud. Adobe etc. to ensure they display correctly and consistently across various email clients and devices.Quality Assurance: Perform thorough quality checks on email templates, dynamic content, and landing pages to verify the accuracy of content, links, and dynamic personalization.Email Rendering: Troubleshoot and fix rendering issues that may occur in different email clients (e.g., Outlook, Gmail, Apple Mail) and various devices (desktop, mobile, tablets)..Email Testing: Conduct comprehensive testing of email campaigns, including A/B testing, to optimize deliverability and engagement.Role requires - Campaign QA ( Salesforce marketing cloud)Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Must Have Skills: Proficiency in HTML:Strong knowledge of HTML coding, including the ability to hand-code responsive emails that render correctly on various devices and email clients. Marketing platform experience:Experience in working with Braze or a similar marketing automation platform for building and deploying email campaigns. Email Testing:Familiarity with email testing tools and techniques to identify and address rendering issues across different email clients and devices. Quality Assurance:Excellent attention to detail and the ability to perform thorough quality checks on email content to ensure accuracy and functionality. Problem-Solving:Strong troubleshooting skills to diagnose and resolve technical issues related to email rendering and coding.Good To Have Skills: CSS and JavaScript:Basic knowledge of CSS (Cascading Style Sheets) and JavaScript for enhancing email templates with interactivity and dynamic elements along with knowledge of personalization scripting like AMPscripts, Server-side Java script etc. Email Design:Understanding of email design principles and the ability to create visually appealing and engaging email templates. Marketing Automation:Familiarity with marketing automation concepts and strategies to optimize email campaigns and customer journeys. Coding Best Practices:Knowledge of coding best practices, email deliverability, and anti-spam measures to ensure optimal email performance. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

The Customer, Sales & Service Practice Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service I Areas of Work: Marketing, Sales & Service Level: Analyst, Consultant, Manager, Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: Non Exec:2-6 Years (Analyst and Consultant) Exec:8+ Years (Manager and Senior Manager) Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice – A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Manage customer journeys across the lifecycle: Leverage the comprehensive suite of analytics, consulting and technology solutions that Accenture offers to create relevant customer experiences across the customer lifecycle, drive business performance, identify cost optimization opportunities through people, process or technology interventions. Manage solution design & execution: Lead process and technology assessment, KPI and definition, solution and vendor assessment for different technologies Monitor trends and analyze data to optimize solutions: Identify continuous process improvement opportunities Develop business case for designed strategies Bring your best skills forward to excel at the role: Ability to conduct research to unearth facts and generate actionable insights/ ability to translate findings into actionable insights Bring your strong analytical skills to analyze large volumes of data and combine them with macroeconomic factors and competitive benchmarking to cull out insights relevant to stakeholder teams Gather business requirements, design process & solution implementation: Collaborate with various client and Accenture business and technology stakeholders in implementing solutions and assisting in change management and adoption of the new tool/process Communication and Presentation Skills to share the perfect pitch with key stakeholders Client handling skills to develop, manage and deepen relationships with key stakeholders Read about us. Blogs Qualifications Your experience counts! Master of Business Administration / Post Graduate Diploma in Management 2-6 years of relevant experience in managing full spectrum of sales, marketing & service programs execution, from strategy definition to technical delivery, with deep functional, industry and client facing experience Language Requirement JLPT N3 qualified or better Will be able to hold business conversations with Japanese leadership and clients Will be able to generate deliverables in Japanese Exposure to analytical and data visualization tools Hands on experience with at least one of the front-office or back-office market leading platform tools such as Salesforce, Adobe campaign, Marketo, Adobe Experience Cloud, Genesys, Amazon Connect, Microsoft Dynamics etc. Working with middle to senior management levels within existing organization / client organizations What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

The Strategy & Consulting Global Network Song Practice | Marketing Transformation | Martech Senior Manager Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: MarTech/AdTech Transformation, MarTech assessments, Adobe | Level: Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within on Accentures Strategy & Consulting Global Network Song practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner. The key responsibilities will include the following: Conduct MarTech/ AdTech capability assessment and provide recommendations on optimizing the MarTech/ AdTech stack and develop use cases to improve utilization of existing MarTech/ AdTech stack Plan and design Martech and AdTech solution/ Architecture/vision/ roadmap, solution architecture for our clients Gather business requirements, design process & solution for implementation of marketing and advertising solutions/ tools. Conduct vendor assessment. Research, evaluate and recommend new MarTech /AdTech systems and suppliers. Keep wholistic understanding of existing and upcoming MarTech/AdTech platforms and how they connect into the broader marketing technology landscape. Identify, scope and partner with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients. Work with technology teams to orchestrate and implement integrations (including API based integrations) b/w tools/platforms of different vendors. Aware of latest changes in MarTech and AdTech landscape. Understand and convey the impact of regulations like CCPA and GDPR on marketing channels. Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Develop and manage a team of digital marketing platform specialists by managing key tasks like work allocation, time management, project SME support, hiring, training etc. Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the digital marketing platform space. Other skills Excellent oral and written communication skills Creating and maintaining client relationships Strong understanding of Marketing processes, operating model, marketing & Advertising technologies, and integrations with other technologies Proficient in research and analysis, identify new opportunities, develop solutions and own proposals end to end . Ability to establish and build on working relationships effectively. Ability to solution and budget projects/ engagements for clients Experience in working with middle to senior management levels within existing organization / client organizations. Strong experience in shaping and driving engagements and ability to lead teams independently. Ability to work effectively in a remote, virtual, global, fast paced, and unstructured environment. Ability to learn new and understand new tools/solutions. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP ABAP Development for HANA Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing project progress, coordinating with teams, and ensuring successful application development. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely delivery of projects Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills: Proficiency in SAP ABAP Development for HANA Hans-on experience in ABAP on private Cloud with Clean Core development. Hands-on experience in RAP(Managed & UnManaged), Standard FIORI App Extension, standard CDS Extension, Standard O-Data Extension, CDS creation, AMDP, Custom BO creation, Flexible Workflows, Adobe Form, O-Data, PROXY, SOAMANAGER, Webservices. Should be able to search for standard APIs and provide the feasibility check to meet the client requirement. Strong understanding of SAP HANA database concepts Hands-on experience in performance tuning and optimization. Experience in developing and optimizing ABAP code for performance. Good To Have Skills: Experience with SAP Cloud Platform Integration. Additional Information: The candidate should have a minimum of 5 years of experience in SAP ABAP Development for HANA This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

Skill required: Marketing Operations - Creative Design Designation: Content Development Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Creative lead would partner and lead a team of thinkers and doers; with an ability to bring design and content together seamlessly thus help in rendering meaningful solutions to given business challenges. The lead would be accountable for driving relationships and creative outcomes from global and local stakeholders with an objective to deliver effective local design renditions and campaigns. Role requires Digital Marketing Ads & Promotion creation/design Bachelor's degree or relevant fine arts/design degree Minimum 8-12 years of experience as a design lead or a similar profile Proficiency of Adobe Creative Suite, Microsoft Office, InDesign, Illustrator, CDR, Premiere Pro After Effects, Photoshop, Adobe experience manager on both PC and Mac platformsCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for? Problem-solving skills Strong interest in Graphic Design, Print design, motion graphic design, entertainment and technology Tech savvy Love for great design a plus Ability to think on your feet and anticipate issues before they happen Must be able to thrive and excel in a fast-paced, heavy volume environment; adapting to quickly changing demands and deadlines while keeping a professional attitude Detail-oriented with the ability to interface with all internally and the creative community as well as all levels of global stakeholders Communicates and enforces best practices related to workflow and tools. Suggests improvements to digital production workflow and planning process. Produces quality art files for advertising, and communication materials, which meet the technical and conceptual needs of the client. Manages the user interface (UI) design, including the visual effort. Develops and champions the visual design philosophy. Provides creative direction, creating templates/styles for client brands that junior teammates follow. Roles and Responsibilities: Inspiring creativity throughout all design work (print, digital etc.) and ensure that the design team is aware of trends & improvement in both techniques and technology that are relevant to the business and assessing which will contribute to the business and its clients. Work closely with copywriters to have a good alignment of copy and design Accountable for end-to-end orchestration to ensure delivery of artworks from the pertinent stakeholder Extracting relevant assets from Library and providing them to internal team for further image correction, renditions etc. Driving clear objective of service adoption and best practice guidance at global and local markets Manage the graphic requests system and verify the accuracy of the request, and coordinate with scheduling, finishing and designers. Communicate any timely updates or changes with all stakeholders. Regularly monitor production program, for possible new requests and communicate to creative leads any potential new, updated or revised design requests. Key component of overseeing production; candidate will handle heavy volume, fast turnaround of deliverables for all requests. Coordination touchpoint with strategic agencies, as well as with global stakeholders from the client's end Quality control and improvement of design output. Ensure that the quality of work meets the project requirement. Maintain communication and cordial relationship between design and other departments within the organization. Qualifications Any Graduation

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Campaign Strategy Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? As an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? 3+ years' experience, with prior experience in CRM, Digital campaign and content analysis, insights & reportingWorking knowledge of SQL, Tableau, Power BI, Qliksense, Python or RExpert knowledge of excelProven experience in marketing analytics, data analysis, or a similar role.Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decisionAbility to work with and lead large globally networked and virtual teams and able to work with multiple stakeholders E.g. delivery leads, account management, clients and operational excellence teamsAbility to wrangle data to generate meaningful insights to answer key business questionsAbility and experience in storytelling with data and create a coherent story to answer business questionsDeep experience on storytelling using PowerPointDeep experience and understanding of marketing domainDeep understanding of Marketing KPIsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: Analyze marketing data from various sources to identify key insights and trends. Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, customer segmentation and data-driven business decisionsCreate and maintain regular reports and dashboards to track marketing KPIs and communicate performance to stakeholders.Monitor industry trends and competitor performance to identify opportunities in existing projects to cross-sell and expand delivery scopeUse data visualization tools to present insights in a clear and concise manner to both technical and non-technical stakeholders.Analyze analytics project requirements, create project prioritization & delivery plansLiaise with onshore and in-market analytics leads for project plan executionEnsure projects delivered adheres to quality & delivery timelines as per contractual SLAsAnalyze trends in data to arrive at conclusions and ability to perform deep-dive analyses to study root cause for such trends Qualifications Any Graduation

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Campaign Strategy Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAs an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Experience in CRM, Digital campaign and content analysis, insights & reportingWorking knowledge of SQL, Tableau, Power BI, Qliksense, Python or RGood knowledge of excelExperience in marketing analytics, data analysis, or a similar role.Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work with and lead large globally networked and virtual teamsAbility to wrangle data to generate meaningful insights to answer key business questionsAbility and experience in storytelling with data and create a coherent story to answer business questionsStrong experience on storytelling using PowerPointAn understanding of Marketing KPIsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Analyze marketing data from various sources to identify key insights and trends. Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, customer segmentation and data-driven business decisionsCreate and maintain regular reports and dashboards to track marketing KPIs and communicate performance to stakeholders.Monitor industry trends and competitor performance to identify opportunities in existing projects to cross-sell and expand delivery scopeUse data visualization tools to present insights in a clear and concise manner to both technical and non-technical stakeholders.Liaise with onshore and in-market analytics leads for project plan executionAnalyze trends in data to arrive at conclusions and ability to perform deep-dive analyses to study root cause for such trends Qualifications Any Graduation

Skill required: Marketing Operations - Creative Design Designation: Content Development Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Creative lead would partner and lead a team of thinkers and doers; with an ability to bring design and content together seamlessly thus help in rendering meaningful solutions to given business challenges. The lead would be accountable for driving relationships and creative outcomes from global and local stakeholders with an objective to deliver effective local design renditions and campaigns. Role requires Digital Marketing Ads & Promotion creation/design Bachelor's degree or relevant fine arts/design degree Minimum 8-12 years of experience as a design lead or a similar profile Proficiency of Adobe Creative Suite, Microsoft Office, InDesign, Illustrator, CDR, Premiere Pro After Effects, Photoshop, Adobe experience manager on both PC and Mac platformsCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. Must have an experience of handling teams – both design and copy Must have an experience in relationship management Must have a deep understanding of working across the globe in different platforms and formats. What are we looking for? Problem-solving skills Strong interest in Graphic Design, Print design, motion graphic design, entertainment and technology Tech savvy Love for great design a plus Ability to think on your feet and anticipate issues before they happen Must be able to thrive and excel in a fast-paced, heavy volume environment; adapting to quickly changing demands and deadlines while keeping a professional attitude Detail-oriented with the ability to interface with all internally and the creative community as well as all levels of global stakeholders Roles and Responsibilities: Inspiring creativity throughout all design work (print, digital etc.) and ensure that the design team is aware of trends & improvement in both techniques and technology that are relevant to the business and assessing which will contribute to the business and its clients. Work closely with copywriters to have a good alignment of copy and design Accountable for end-to-end orchestration to ensure delivery of artworks from the pertinent stakeholder Extracting relevant assets from Library and providing them to internal team for further image correction, renditions etc. Driving clear objective of service adoption and best practice guidance at global and local markets Manage the graphic requests system and verify the accuracy of the request, and coordinate with scheduling, finishing and designers. Communicate any timely updates or changes with all stakeholders. Regularly monitor production program, for possible new requests and communicate to creative leads any potential new, updated or revised design requests. Key component of overseeing production; candidate will handle heavy volume, fast turnaround of deliverables for all requests. Coordination touchpoint with strategic agencies, as well as with global stakeholders from the client's end Quality control and improvement of design output. Ensure that the quality of work meets the project requirement. Maintain communication and cordial relationship between design and other departments within the organization. Qualifications Any Graduation

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Campaign Strategy Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAs an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Experience in CRM, Digital campaign and content analysis, insights & reportingWorking knowledge of SQL, Tableau, Power BI, Qliksense, Python or RGood knowledge of excelExperience in marketing analytics, data analysis, or a similar role.Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work with and lead large globally networked and virtual teamsAbility to wrangle data to generate meaningful insights to answer key business questionsAbility and experience in storytelling with data and create a coherent story to answer business questionsStrong experience on storytelling using PowerPointAn understanding of Marketing KPIsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Analyze marketing data from various sources to identify key insights and trends. Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, customer segmentation and data-driven business decisionsCreate and maintain regular reports and dashboards to track marketing KPIs and communicate performance to stakeholders.Monitor industry trends and competitor performance to identify opportunities in existing projects to cross-sell and expand delivery scopeUse data visualization tools to present insights in a clear and concise manner to both technical and non-technical stakeholders.Liaise with onshore and in-market analytics leads for project plan executionAnalyze trends in data to arrive at conclusions and ability to perform deep-dive analyses to study root cause for such trends Qualifications Any Graduation

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Campaign Strategy Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? As an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? 3+ years' experience, with prior experience in CRM, Digital campaign and content analysis, insights & reportingWorking knowledge of SQL, Tableau, Power BI, Qliksense, Python or RExpert knowledge of excelProven experience in marketing analytics, data analysis, or a similar role.Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decisionAbility to work with and lead large globally networked and virtual teams and able to work with multiple stakeholders E.g. delivery leads, account management, clients and operational excellence teamsAbility to wrangle data to generate meaningful insights to answer key business questionsAbility and experience in storytelling with data and create a coherent story to answer business questionsDeep experience on storytelling using PowerPointDeep experience and understanding of marketing domainDeep understanding of Marketing KPIsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: Analyze marketing data from various sources to identify key insights and trends. Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, customer segmentation and data-driven business decisionsCreate and maintain regular reports and dashboards to track marketing KPIs and communicate performance to stakeholders.Monitor industry trends and competitor performance to identify opportunities in existing projects to cross-sell and expand delivery scopeUse data visualization tools to present insights in a clear and concise manner to both technical and non-technical stakeholders.Analyze analytics project requirements, create project prioritization & delivery plansLiaise with onshore and in-market analytics leads for project plan executionEnsure projects delivered adheres to quality & delivery timelines as per contractual SLAsAnalyze trends in data to arrive at conclusions and ability to perform deep-dive analyses to study root cause for such trends Qualifications Any Graduation

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAs an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? 7- 10 years' experience in digital or customer marketing, or digital analytics leadership with exposure to international clients Experience in Marketing ROI measurement techniques like marketing mix model, experimentation etc. Strong functional experience across a range of marketing activities and their related platforms and technologies, such as web analytics, experimentation, CRM, analytics implementation, campaigns and media, social media etc. Must have intermediate level understanding in Power BI, SQL, R, and/or Python and various modeling techniques. Working knowledge of Adobe/Google Analytics/GTM Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decisionAbility to work with and lead large globally networked and virtual teams and able to work with multiple stakeholders E.g. delivery leads, account management, clients and operational excellence teamsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: Analyze marketing data from various sources to identify key insights and trends. Manage strategic marketing analytics engagements –across digital marketing, customer analytics & social media Manage client relationship, shape analytics roadmap, manage execution of the initiatives and deliver business outcomes Deliver projects using advanced analytics and machine learning techniques like segmentation/clustering, recommendation engines, propensity models etc. to help clients drive better business outcomes, including improved user growth and revenue, enhanced marketing ROI, increased brand equity etc. Drive thought leadership and prospect new ways of applying digital analytics to make a business impact for clients. Lead and manage multi-functional teams to help clients evolve to data-driven marketing organizations Develop deep functional & industry expertise Qualifications Any Graduation

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAs an Insights analyst you will play a pivotal role in driving data-driven marketing strategies. You will be responsible for analyzing marketing data, identifying trends, and providing valuable insights to optimize marketing campaigns, improve customer targeting, and enhance overall business performance. This role involves collaborating with cross-functional teams and deriving key insights from data and create a coherent story to answer business questions.Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Experience in CRM, Digital campaign and content analysis, insights & reportingWorking knowledge of SQL, Tableau, Power BI, Qliksense, Python or RGood knowledge of excelExperience in marketing analytics, data analysis, or a similar role.Strong problem-solving skills and attention to detail.Good communication skills with ability to manage client-facing responsibilitiesAbility to work with and lead large globally networked and virtual teamsAbility to wrangle data to generate meaningful insights to answer key business questionsAbility and experience in storytelling with data and create a coherent story to answer business questionsStrong experience on storytelling using PowerPointAn understanding of Marketing KPIsCertification in Adobe/Google Analytics or data visualization toolsUnderstanding of technologies & principles required for implementation of AB Test Roles and Responsibilities: Analyze marketing data from various sources to identify key insights and trends. Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, customer segmentation and data-driven business decisionsCreate and maintain regular reports and dashboards to track marketing KPIs and communicate performance to stakeholders.Monitor industry trends and competitor performance to identify opportunities in existing projects to cross-sell and expand delivery scopeUse data visualization tools to present insights in a clear and concise manner to both technical and non-technical stakeholders.Liaise with onshore and in-market analytics leads for project plan executionAnalyze trends in data to arrive at conclusions and ability to perform deep-dive analyses to study root cause for such trends Qualifications Any Graduation

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCampaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys. What are we looking for? Stakeholder Management:Excellent communication and interpersonal skills to effectively engage with client stakeholders, technical teams, and leadership. Resource Coordination:Ability to allocate and manage project resources efficiently, ensuring optimal team performance and productivity. Problem-Solving:Strong analytical and problem-solving skills to address project challenges and make data-driven decisions. Team Leadership:Experience in leading cross-functional teams, fostering collaboration, and promoting a positive team culture.Work Orchestration and Data hygiene: Fully understand ticketing/request management tool and accurately record updates, assignments, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders. Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document wherever applicable to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership Roles and Responsibilities: Project Planning and Requirement Gathering: Collaborate with client stakeholders, technical leads, and campaign developers to define project/campaign scope, objectives,deliverables,and timelines.Create comprehensive project plans, outlining tasks, dependencies, resource requirements, document, and track updates regularly. Ensure request submitted by Clients are complete and accurate before assigning it to Campaign Developers.Stakeholder Communication: Act as the primary point of contact for all project-related communications.Regularly engage with client stakeholders to provide updates on project progress, gather feedback, and manage expectations.Resource Management: Allocate project and campaign tasks to campaign developers and technical leads based on their expertise and availability. Ensure that team members have the necessary resources and support to fulfil their responsibilities effectively.Risk Assessment and Mitigation: Identify potential project risks and issues, both technical and non-technical, and develop mitigation strategies to minimize their impact on project success.Post Implementation Review: Ensure Deliverables meet the highest standards of quality, adhering to best practices and client requirements. Conduct thorough testing and review processes before deliverables are shared for client review and approval. Ensure feedbacks are well documented and communicated to Developers/ Team leads.Marketing Automation Platform Knowledge: Familiarity with Braze, Adobe Experience Cloud or Salesforce Marketing Cloud platforms or equivalent platforms and their respective tools(e.g.,Adobe Campaign,SFMC Email Studio,Journey Builder).Budget and Cost Control: Manage project budgets, track expenses, and control costs throughout the project lifecycle. Work closely with finance teams to ensure project financials align with the approved. Timeline Management: Monitor project timelines,identify potential delays,and implement corrective actions to keep the project on track for timely delivery. Change Management: Manage change requests and scope adjustments throughout the project. Evaluate the impact of changes on timelines, resources, and budgets and obtain necessary approvals.Reporting and Documentation: Provide regular project status reports to client stakeholders, senior management, and other relevant parties. Maintain comprehensive project documentation, including meeting minutes, action items,and project-related decisions. Issue Resolution: Facilitate issue resolution by collaborating with cross-functional teams, identifying root causes Qualifications Any Graduation

Skill required: Talent Development- Architect - Learning Content Development Designation: Learning Exp Design & Dev Specialist Qualifications: Any Graduation Years of Experience: 5+ years Language - Ability: English(International) - Advanced What would you do? We are seeking a dynamic and innovative Instructional Design Specialist to join our team. The ideal candidate must have deep expertise in instructional design. You will be responsible for designing, developing, and implementing engaging and effective learning experiences that align with the business needs, following agile development processes.Instructional Design SpecialistThe Learning Content Development team focuses on developing learning activities and supporting materials (for instructor-led training, web-based training, application simulations and performance simulation) according to the content design plan. The team is responsible for creating content for e-learning modules, developing training solutions using prescribed tools, quality, budget and milestone standards. The team is also responsible for participating in course test activities such as cycle testing, UAT, editorial and instructional design checks to properly document problems for issue resolution. What are we looking for? BA/BS - Prefer degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related fields, or equivalent experience. Minimum of 5 years of experience in instructional design. Proven experience in designing and developing e-learning and instructor-led training materials. Strong understanding of principles and practices, including Scrum. Flexible to change and ability to manage multiple projects simultaneously. Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams. Proficiency in e-learning development tools and Learning Management Systems (LMS). Experience with multimedia design tools (e.g., Adobe Creative Suite) is a plus. Strong analytical and critical thinking skills. Ability to adapt to changing priorities and work in a fast-paced environment. Roles and Responsibilities: Collaborate with cross-functional teams to identify training needs and develop instructional materials. Design and implement instructional strategies, curricula, and learning materials that align to business needs. Develop and maintain e-learning courses, instructor-led training materials, job aids, and other learning resources. Demonstrated knowledge of innovative learning tools and products, ensuring the use of the latest technologies to enhance the learning experience. Conduct needs assessments and analyze learner feedback to continuously improve instructional content. Facilitate training sessions and workshops on various methodologies and tools. Utilize practices such as iterative development, feedback loops, and continuous improvement to enhance the learning experience. Follow agile development processes, including participating in regular stand-ups, planning sessions, and retrospectives to ensure continuous improvement and adaptation. Apply agile principles to the design and development of instructional materials, ensuring flexibility and responsiveness to change. Stay current with industry trends and best practices in instructional design. Evaluate the effectiveness of training programs through assessments, surveys, and data analysis. Work collaboratively with subject matter experts to ensure the accuracy and relevance of instructional content. Qualifications Any Graduation

We are seeking a detail-oriented UAT Tester to ensure the quality of our Adobe Experience Manager implementations. As an UAT Tester, you will play a critical role in ensuring the successful delivery of our AEM-based solutions. You will be responsible for planning, executing, and documenting user acceptance testing, identifying and tracking defects, and collaborating with developers and stakeholders to ensure that implementations meet business requirements and deliver a high-quality user experience. Qualifications : BSC Computer Science, BCA, BSC/BE IT CMS/AEM Expertise: Proven experience working with Adobe Experience Manager (AEM). Deep understanding of AEMs architecture, components, and workflows. Preferably Tester with hands on experience as an author. Testing Methodologies : Familiarity with various software testing methodologies, including Agile and Waterfall. Workflow Tools : Experience using test management tools (e. g. , Jira), defect tracking systems, and other relevant testing software (e. g. , browser stack). Shop & Buy - Experience testing e-commerce platforms and flows, specifically within "Shop & Buy" functionalities (product browsing, Inventory Platform, etc. , ) is highly preferred Technical Skills : Understanding of HTML, CSS, and JavaScript is beneficial, as is familiarity with web services and APIs. Communication Skills : Excellent written and verbal communication skills are essential for collaborating with cross-functional teams and effectively documenting test results. Analytical Skills : Strong analytical skills are required to identify and diagnose defects. Problem-Solving Skills : Ability to troubleshoot issues and provide solutions. Test Planning and Execution : Collaborate with project stakeholders to understand requirements and develop detailed test plans (authoring, publishing, workflows, consumer/end-user experience etc. ). Execute these test plans meticulously and document results thoroughly. Defect Reporting and Tracking : Identify, document, and track defects using a defect tracking system (e. g. , Jira). Provide clear and concise descriptions of defects, including steps to reproduce, expected vs. actual results, screenshots, and relevant logs. Work with developers & QA Team members to resolve issues. Test Data Management: Manage and maintain test data, ensuring data integrity and availability throughout the testing process. Regression Testing : Conduct regression testing to ensure that new features or bug fixes havent introduced new issues into the system. Non-functional Testing : Depending on the specific requirements, this role may also involve some basic performance testing, identifying potential bottlenecks or performance issues within the AEM environment, Analytics, Accessibility, etc. , Collaboration and Communication : Effectively communicate testing progress, results, and roadblocks to project stakeholders. Actively participate in daily stand-ups, sprint reviews, and other project meetings. Agile/Scrum : Participate in stand-ups and sprint planning, contributing to iteration planning and task management within an Agile/Scrum environment. Upskilling : Commitment to continuous learning and staying current with testing techniques and AEM features through provided upskilling opportunities. - as required

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities:-1.Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets.2.Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our client timescales.3.Drive progress of SAM engagements resolution of compliance issues4.Deliver information to Customers on best licensing practices to enhance knowledge and understanding. Technical Experience:- Competent on upto 3 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 3 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Advanced functional knowledge of ServiceNow SAM Pro / Flexera / SNOW SLM In-depth knowledge of publisher contracts and use rights. Advanced knowledge in applying licensing rules for creation of ELPs (Effective license positions) Good Understanding of license reconciliation methodologies and nuances e.g. product bundling, suites mapping, upgrades and downgrade. Understanding discovery Fundamentals: Overview of ServiceNow Discovery for software applications Discovery model normalization Experienced on drafting Software Asset Management policies & Procedures.Certification:Certified Software Asset Manager (CSAM) Professional Attributes:-1.Excellent communication skills verbal written.2.Advanced analytical skills using Excel or other software tools.3.Strong project management and delegation skills, meeting and enforcing deadlines. Educational Qualification:-Graduate with 15 years of education Additional Information:-Flexible shift timing Qualifications 15 years full time education