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3.0 - 5.0 years

4 - 7 Lacs

Pune

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Job Title - S&C Global Network - AI - CDP - Marketing Analytics - Analyst Management Level: 11-Analyst Location: Bengaluru, BDC7C Must-have skills: Data Analytics Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU As part of our Analytics practice, you will join a worldwide network of over 20k+ smart and driven colleagues experienced in leading AI/ML/Statistical tools, methods and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically-informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. What you would do in this role A Consultant/Manager for Customer Data Platforms serves as the day-to-day marketing technology point of contact and helps our clients get value out of their investment into a Customer Data Platform (CDP) by developing a strategic roadmap focused on personalized activation. You will be working with a multidisciplinary team of Solution Architects, Data Engineers, Data Scientists, and Digital Marketers. Key Duties and Responsibilities: Be a platform expert in one or more leading CDP solutions. Developer level expertise on Lytics, Segment, Adobe Experience Platform, Amperity, Tealium, Treasure Data etc. Including custom build CDPs Deep developer level expertise for real time even tracking for web analytics e.g., Google Tag Manager, Adobe Launch etc. Provide deep domain expertise in our clients business and broad knowledge of digital marketing together with a Marketing Strategist industry Deep expert level knowledge of GA360/GA4, Adobe Analytics, Google Ads, DV360, Campaign Manager, Facebook Ads Manager, The Trading desk etc. Assess and audit the current state of a clients marketing technology stack (MarTech) including data infrastructure, ad platforms and data security policies together with a solutions architect. Conduct stakeholder interviews and gather business requirements Translate business requirements into BRDs, CDP customer analytics use cases, structure technical solution Prioritize CDP use cases together with the client. Create a strategic CDP roadmap focused on data driven marketing activation. Work with the Solution Architect to strategize, architect, and document a scalable CDP implementation, tailored to the clients needs. Provide hands-on support and platform training for our clients. Data processing, data engineer and data schema/models expertise for CDPs to work on data models, unification logic etc. Work with Business Analysts, Data Architects, Technical Architects, DBAs to achieve project objectives - delivery dates, quality objectives etc. Business intelligence expertise for insights, actionable recommendations. Project management expertise for sprint planning Professional & Technical Skills: - Relevant experience in the required domain.- Strong analytical, problem-solving, and communication skills.- Ability to work in a fast-paced, dynamic environment. Strong understanding of data governance and compliance (i.e. PII, PHI, GDPR, CCPA) Experience with analytics tools like Google Analytics or Adobe Analytics is a plus. Experience with A/B testing tools is a plus. Must have programming experience in PySpark, Python, Shell Scripts. RDBMS, TSQL, NoSQL experience is must. Manage large volumes of structured and unstructured data, extract & clean data to make it amenable for analysis. Experience in deployment and operationalizing the code is an added advantage. Experience with source control systems such as Git, Bitbucket, and Jenkins build and continuous integration tools. Proficient in Excel, MS word, PowerPoint, etc Technical Skills: Any CDP platforms experience e.g., Lytics CDP platform developer, or/and Segment CDP platform developer, or/and Adobe Experience Platform (Real time CDP) developer, or/and Custom CDP developer on any cloud GA4/GA360, or/and Adobe Analytics Google Tag Manager, and/or Adobe Launch, and/or any Tag Manager Tool Google Ads, DV360, Campaign Manager, Facebook Ads Manager, The Trading desk etc. Deep Cloud experiecne (GCP, AWS, Azure) Advance level Python, SQL, Shell Scripting experience Data Migration, DevOps, MLOps, Terraform Script programmer Soft Skills: Strong problem solving skills Good team player Attention to details Good communication skills Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Qualification Experience: 3-5Years Educational Qualification: Any Degree

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12.0 - 14.0 years

35 - 40 Lacs

Mumbai

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Educational Qualification: Any Degree Job Title - GN - SONG - MT - CDP - Manager Management Level: 7-Manager Location: Mumbai, MDC2B Must-have skills: Adobe Real-Time CDP Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner. The Customer Data Platform Manager is a mid-level position within the Marketing transformation vertical of Accenture GN Song. The key responsibilities as Customer Data Platform Manager will include the following: Conduct assessment of clients current data management and Customer Data Platform (CDP) capabilities. Provide recommendations on optimizing the current stack and develop use cases to improve utilization. Gather business requirement and strategize and build clients digital marketing data management program that delivers high performance profiles for segmentation, personalization & activation across Digital channels. Identify different data sources, approaches to enrich customer profiles/segments in CDP (customer data platforms) and define use cases across multiple channels/destinations. Design Data cleaning, transformation, and integration approach from various data sources into CDP. Evaluate and recommend new ways of data management through CDP and how it connects into the broader marketing technology landscape (campaign management and insight generation). Identify, scope and partner with technology solution providers, clients IT, BU teams, compliance, and marketing agencies to deliver the best solution meeting the needs of our clients. Plan, design, implement & integrate CDP solutions such as Adobe Experience Platform RT CDP and work with partners to leverage various data management capabilities offered these solutions. Understand and convey the impact of regulations like CCPA, GDPR and clients own internal or industry regulation on data gathering and management. Should be able to guide towards privacy by design, consent management for customer profile activation across digital marketing channels. Understand and design integrations (including API based/ file-based integrations) b/w tools/platforms of different vendors/ MarTech/AdTech components/ data sources. Stay abreast of MarTech landscape & engage ecosystem players/vendors to ensure best in class digital audience management capabilities for clients. Propose and conduct pilots as needed. Develop and manage a team of CDP specialists by managing key tasks such as work allocation, time management, project SME support, hiring, training etc. Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the Martech, CDP and other digital marketing platform space. Key Skills: Excellent oral and written communication skills Creating and maintaining client relationships Strong understanding of Marketing processes, data management, data strategy, data integration, marketing & Advertising technologies and their integrations with other technologies Partner with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients. Strong project management skills:ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. In addition to e xcel at the role , you will also need to have An ability to work with the leadership to support business development and thought leadership. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Strong communication and presentation skills to share the perfect pitch with key stakeholders. Strong client handling skills to develop, manage and deepen relationships with key stakeholders. Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Ability to learn new and understand new tools/solutions. Identify new opportunities, develop solutions and own proposals end to end. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure.

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3.0 - 5.0 years

6 - 7 Lacs

Bengaluru

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Job Title: Generative AI Artist (Adobe Expert) Location: [Remote / On-site / Hybrid Specify Location] Department: GBS Marketing India Reports To: Head of GBS MA2 --- Job Overview: Were seeking a talented Generative AI Artist who blends creativity with cutting-edge technology. The ideal candidate is a visionary creator skilled in AI-powered content generation and Adobe Creative Suite, capable of producing unique, high-quality visuals, animations, and multimedia experiences. You will help us push the boundaries of design by combining artistic sensibility with Gen AI tools (like Adobe Firefly, Midjourney, DALLE, etc.) and conventional creative workflows. --- Key Responsibilities: Design and create visually compelling digital artwork using Generative AI tools. Combine traditional creative tools (Photoshop, Illustrator, After Effects, etc.) with Gen AI to develop innovative concepts and assets. Collaborate with marketing, product, and design teams to understand creative briefs and deliver assets aligned with brand objectives. Develop mood boards, storyboards, and prototypes for campaigns, digital experiences, and visual storytelling. Train and fine-tune AI tools using internal brand data or reference visuals for better output. Stay on top of trends in AI-generated art, digital creativity, and visual design innovations. Establish best practices for integrating AI in creative pipelines, balancing automation with human-centric design. --- Required Skills & Experience: 36 years of experience in digital art, creative design, or visual storytelling. Proven expertise in Adobe Creative Suite: Photoshop, Illustrator, After Effects, Premiere Pro, InDesign. Hands-on experience with Gen AI tools such as Adobe Firefly, DALLE, Midjourney, RunwayML, Stable Diffusion, etc. Strong portfolio showcasing AI-generated visuals alongside Adobe-crafted assets. Deep understanding of composition, color theory, typography, and motion design. Ability to work in a fast-paced, iterative environment and translate abstract ideas into visual narratives. Experience with prompt engineering and visual prompt optimization is a big plus. --- Preferred Qualifications: Degree in Fine Arts, Visual Communication, Graphic Design, Digital Media, or a related field. Familiarity with 3D tools (e.g., Blender, Adobe Substance) and video editing workflows. Experience working in advertising, entertainment, gaming, or tech industry. Knowledge of creative automation tools, scripting (e.g., Adobe ExtendScript, Python), or AI model fine-tuning is a bonus. --- What We Offer: Creative freedom to explore and shape the future of AI-assisted design. Collaborative culture at the intersection of art, tech, and innovation. Access to premium creative tools and Gen AI platforms. Opportunities for career growth in AI, visual storytelling, and future media. Competitive salary, benefits, and hybrid work flexibility. To Apply: Please submit your resume, portfolio (with examples of AI-generated and Adobe-designed work), and a short cover letter highlighting your experience in blending creativity with technology.

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2.0 - 5.0 years

0 - 0 Lacs

Gurugram

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About the job Graphic Designer Career Level : Beginner Location : Onsite - Gurugram Who We Are: This is Spearhead Technology — where every challenge is an opportunity, and every solution is a masterpiece in the making. As a full-lifecycle IT company, we transcend mere delivery; we engineer success. From inception to implementation, our seasoned expertise shepherds every phase of the journey. Be it planning, analysis, design, development, testing, or the seamless transition to production, we stand as steadfast partners in our clients’ progress. At Spearhead Technology, quality isn't a mere aspiration—it's our ethos. Rooted in Tech Advisory, our methodology is guided by insights that spark transformative outcomes. We recognize the paramount importance of talent retention. Through a steadfast commitment to work-life balance, competitive remuneration packages, and an optimized operational model, we ensure our team remains as exceptional as our services. Step into Spearhead Technology, where innovation meets precision, and together, let's sculpt the future of technology with finesse and distinction. Requirements The Graphic Designer will be responsible for creating graphics, designing logos, and branding material, and working with typography. The graphic designer is intimately involved in how form and function come together to create amazing visual experiences for our audiences—executed through a balance of graphic design expertise and knowledge of the content objectives. Key Responsibilities Creation of effective and efficient show-marketing graphic designs and participation in communications with clients and liaisons, as appropriate. Provides support for projects as needed at the direction of the Marketing Manager. Works on special projects, initiatives, promotions, and other programs as needed at the direction of the Marketing Manager. Assists in the collaboration and work provided by outside vendors, media outlets, and marketing alliances. Assists the Marketing department with other duties assigned by the Marketing Manager. Qualifications Excellent verbal and written communication abilities. Minimum six (6) months prior experience in Graphic Design. Ability to work both independently and collaboratively in a team-oriented environment. Candidate must be ready to work from Office at Bangalore. Experience with Adobe Creative Suite is preferred. Strong attention to detail. Strong multi-tasking, time management and organization skills. Strong judgment and decision-making abilities. Candidate must be ready to work in the US shift Benefits What’s in it for you: At Spearhead Technology, we prioritize your well-being and professional growth. Here's what you can expect: Achieve a healthy work-life balance. Competitive compensation and abundant growth opportunities. Enjoy a standard 5-day workweek with 2 fixed weekly offs. Experience an employee-centric environment with supportive policies. Benefit from family-friendly and flexible work arrangements. Access our Performance Advancement and Career Enhancement (PACE) initiative and discover opportunities for both personal and professional growth. From tailored career development plans to expert counseling services, PACE empowers you to chart your course to success with confidence and clarity. Elevate your career trajectory with our Learning & Development (L&D) program. Join our team and embark on a transformative journey of upskilling and self-discovery. With continuous learning as your compass, you'll not only enhance your expertise but also open doors to new opportunities, paving the way for career growth and fulfillment. Please note : At Spearhead Technology, we value the importance of collaboration, learning, and fostering connections with clients, peers, leaders, and communities. While some in-person engagement may be required for certain roles, we are committed to providing flexibility to accommodate your individual work-life balance needs. As an equal opportunities’ employer, Spearhead Technology welcomes and encourages applications from all members of society. We are dedicated to creating an inclusive environment where diversity is celebrated, and individuals are valued for their unique perspectives and contributions. We do not discriminate on the basis of race, religion or belief, ethnicity, disability, age, citizenship, marital or civil partnership status, sexual orientation, or gender identity.

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12.0 - 17.0 years

17 - 22 Lacs

Bengaluru

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As Adobe Solution Architect, you are responsible to understand client’s business benefits and identify the gaps and focus area that need to be addressed to bring in the “wow-factor” in terms of real value add to the solution offered. You must have hands-on expertise on at least 4 implementations with Adobe Experience Manager along with a minimum of 1 real time implementations on one of the following Adobe Marketing Cloud capabilitiesAdobe Analytics, Adobe Target, Adobe Campaigns, Adobe Audience Manager. You will need to be comfortable working with clients to demonstrate technical, functional and non-functional expertise to generate trust and confidence within the client and help them envision the roadmap ahead, in alignment with their motto. You should be able to define how AEM and Adobe Marketing Cloud capabilities will fit into their enterprise architecture ecosystem and lead the technical development and delivery teams for AEM solutions, thus owning the client relationship Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Overall industry experience of 12+ years Tag-libraries, Sling Model, Workflow, Scheduler, Observation etc. AEM integration with various components of the Adobe Marketing Cloud Personalization journeys (online and offline segmentation), eCommerce integrations, Enterprise Search integrations, etc. User Authorization and Authentication (OAuth, SAML, SSO, LDAP sync, etc.) Preferred technical and professional experience You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management

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3.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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Designs, develops and supports applications solutions with focus on HANA version of Advanced Business Application Programming (ABAP). This specialty may design, develop and/or re-engineer highly complex application components, and integrate software packages, programs and reusable objects residing on multiple platforms. This specialty may additionally have working knowledge of SAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 -12 years of experience required. The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagementsSAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption. Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports) Preferred technical and professional experience Experience in working in Implementation, Upgrade, Maintenance and Post Production support projects would be an advantage Understanding of SAP functional requirement, conversion into Technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

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4.0 - 9.0 years

6 - 10 Lacs

Ahmedabad

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As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end-to-end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 -12 years of experience required. The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagementsSAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption. Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports Preferred technical and professional experience Experience in working in Implementation, Upgrade, Maintenance and Post Production support projects would be an advantage Understanding of SAP functional requirement, conversion into Technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

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3.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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Designs, develops and supports applications solutions with focus on HANA version of Advanced Business Application Programming (ABAP). This specialty may design, develop and/or re-engineer highly complex application components, and integrate software packages, programs and reusable objects residing on multiple platforms. This specialty may additionally have working knowledge of SAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 -12 years of experience required. The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagementsSAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption. Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports) Preferred technical and professional experience Experience in working in Implementation, Upgrade, Maintenance and Post Production support projects would be an advantage Understanding of SAP functional requirement, conversion into Technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

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8.0 - 10.0 years

18 - 22 Lacs

Pune

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Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Client Engagement & Advisory: Partner with clients to understand their business goals, CX challenges, and data needs. Provide strategic recommendations on how to leverage data to enhance customer engagement, satisfaction, and retention. Data Strategy Development: Design comprehensive data strategies tailored to client objectives, including customer segmentation, predictive modelling, and personalization. Define KPIs and metrics to measure the success of CX initiatives. Data Analysis & Insights: Analyze structured and unstructured data to derive actionable insights. Leverage advanced analytics techniques, including machine learning and AI, to identify trends and opportunities. Solution Design & Implementation: Collaborate with technical teams to design and implement data platforms, dashboards, and analytics solutions. Drive the implementation of customer data platforms (CDPs), marketing automation tools, and analytics systems. Stakeholder Management: Act as a trusted advisor to business stakeholders. Present findings, recommendations, and reports in a clear, compelling manner Your Profile 8-10 years of experience in data analytics, data strategy, or consulting roles, with a focus on customer experience, marketing, or business transformation. Minimum of 5-8 years of experience in omni-channel marketing, data analytics, or marketing automation implementation, with at least 2 years in a consulting role. 3+ years of experience in marketing orchestration, preferably with hands-on experience using marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, Braze, Marketo, etc.) and leveraging customer data for personalized, cross-channel campaigns. Bachelors degree in data science, Business Analytics, Computer Science, Marketing, or related fields. Masters degree preferable. Technical Skills: Proficiency in analytics tools (e.g., Python, R, SQL). Familiarity with visualization tools (e.g., Tableau, Power BI). Experience implementing CDP tools (Salesforce CDP, Adobe CDP, Segment etc) Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus. Data Analytics Data modelling Digital Marketing Digital Technology Consulting Data-Driven Marketing Proven track record of contributing to client engagements and delivering data-driven solutions. Strong communication, problem-solving, and interpersonal skills. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion

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3.0 - 7.0 years

6 - 10 Lacs

Bengaluru

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As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports) Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Knowledge on ABAP Object Oriented Programming Knowledge and experience on SAP Workflow Preferred technical and professional experience Proven work experience in 3-4 full cycle implementation in SAP ABAP HANA projects. Experience in working in Implementation, Consulting, Client interaction, Upgrade, Maintenance and Postproduction support projects would be an advantage Understanding of SAP functional requirement, conversion into technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

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15.0 - 20.0 years

10 - 14 Lacs

Hyderabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and collaborating with various teams to ensure project success. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the application design and development process.- Coordinate with stakeholders to gather requirements.- Ensure timely delivery of high-quality applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites.- Strong understanding of web development technologies.- Experience in leading application development projects.- Knowledge of Agile methodologies.- Hands-on experience in troubleshooting and problem-solving. Additional Information:- The candidate should have a minimum of 12 years of experience in Adobe Experience Manager (AEM) Sites.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

3 - 7 Lacs

Chennai

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Project Role : Web Developer Project Role Description : Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Web Developer, you will engage in the design, construction, and testing of web-based applications tailored for various site components. Your day will involve editing site content, documenting technical designs and specifications, and researching to incorporate updated content for websites, ensuring a seamless user experience and adherence to best practices in web development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and deliver effective web solutions.- Maintain and enhance existing web applications to improve functionality and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites.- Strong understanding of web development technologies such as HTML, CSS, and JavaScript.- Experience with responsive design principles and frameworks.- Familiarity with version control systems, particularly Git.- Knowledge of web performance optimization techniques. Additional Information:- The candidate should have minimum 3 years of experience in Adobe Experience Manager (AEM) Sites.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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1.0 - 2.0 years

3 - 4 Lacs

Lucknow

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Graphic Designer Job description We are seeking a highly creative and skilled Graphic Designer to join our team at Centurion Defence Academy. The successful candidate will be responsible for creating visually appealing designs and materials that align with our brand identity. The ideal candidate will have a strong portfolio showcasing their expertise in graphic design, excellent communication skills, and the ability to work well under pressure. Responsibilities Design marketing materials such as brochures, flyers, thumbnails and posters Create digital graphics for social media and website use Develop visual aids for training and educational programs Design logos, icons, and other visual elements Collaborate with the marketing team to develop brand consistency Stay up-to-date with design trends and software Requirements Diploma or degree in Graphic Design or related field Well versed in CorelDraw Proficiency in Adobe Creative Suite (Photoshop, Illustrator, In Design, etc.) Excellent communication and project management skills Ability to work under pressure and meet deadlines Experience with web design and development Knowledge of video editing software Experience 1-2 years Location Lucknow

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai

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About Us: We are a pioneering travel brand known for our aspirational style and innovative approach to high-quality travel accessories. Our commitment to excellence shines through our customer-centric focus and growth mindset, driving us to create a meaningful impact and redefine travel experiences. As leaders in both online and offline marketplaces, we set the standard for excellence with our unmatched quality and cutting-edge designs. About the role: We are looking for a talented and creative Backpack Designer to join our team and bring fresh, functional, and trend-forward designs to life. The ideal candidate will have a strong understanding of fashion, function, materials, and user experience, with a portfolio that reflects innovative and high-quality bag designs. Key Responsibilities: Design and develop innovative backpack concepts from sketch to sample. Stay up to date with market trends, customer preferences, and material innovations via market research and field visits. Work closely with product development, sourcing, and production teams to bring designs to life. Create detailed tech packs including materials, specifications, construction details, and measurements. Collaborate Work on with graphics designers for on-bag branding, prints, and trims. Source appropriate fabrics, hardware, and trims in line with the design and budget. Conduct regular design reviews and adjust based on feedback and usability. Ensure designs align with brand aesthetics and customer expectations. Requirements & Qualifications: Bachelors degree in Fashion Design, Industrial Design, or a related field. 3+ years of experience in bag or accessory design (backpack design experience preferred). Strong sketching and visualization skills (hand-drawn or digital). Proficient in design software like Adobe Illustrator, Photoshop, and CAD tools. Excellent understanding of backpack construction, ergonomics, and functionality. Strong attention to detail and problem-solving abilities. Ability to manage multiple projects and meet deadlines. Experience with outdoor, travel, or urban-style backpack design. Experience working with manufacturers and vendors.

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8.0 - 10.0 years

19 - 22 Lacs

Gurugram

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Job Title - S&C Global Network - AI - CDP - Marketing Analytics - Consultant Management Level: 9-Team Lead/Consultant Location: Gurugram, DDC1A, NonSTPI Must-have skills: Data Analytics Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU As part of our Analytics practice, you will join a worldwide network of over 20k+ smart and driven colleagues experienced in leading AI/ML/Statistical tools, methods and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically-informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. What you would do in this role A Consultant/Manager for Customer Data Platforms serves as the day-to-day marketing technology point of contact and helps our clients get value out of their investment into a Customer Data Platform (CDP) by developing a strategic roadmap focused on personalized activation. You will be working with a multidisciplinary team of Solution Architects, Data Engineers, Data Scientists, and Digital Marketers. Key Duties and Responsibilities: Be a platform expert in one or more leading CDP solutions. Developer level expertise on Lytics, Segment, Adobe Experience Platform, Amperity, Tealium, Treasure Data etc. Including custom build CDPs Deep developer level expertise for real time even tracking for web analytics e.g., Google Tag Manager, Adobe Launch etc. Provide deep domain expertise in our clients business and broad knowledge of digital marketing together with a Marketing Strategist industry Deep expert level knowledge of GA360/GA4, Adobe Analytics, Google Ads, DV360, Campaign Manager, Facebook Ads Manager, The Trading desk etc. Assess and audit the current state of a clients marketing technology stack (MarTech) including data infrastructure, ad platforms and data security policies together with a solutions architect. Conduct stakeholder interviews and gather business requirements Translate business requirements into BRDs, CDP customer analytics use cases, structure technical solution Prioritize CDP use cases together with the client. Create a strategic CDP roadmap focused on data driven marketing activation. Work with the Solution Architect to strategize, architect, and document a scalable CDP implementation, tailored to the clients needs. Provide hands-on support and platform training for our clients. Data processing, data engineer and data schema/models expertise for CDPs to work on data models, unification logic etc. Work with Business Analysts, Data Architects, Technical Architects, DBAs to achieve project objectives - delivery dates, quality objectives etc. Business intelligence expertise for insights, actionable recommendations. Project management expertise for sprint planning Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Experience with A/B testing tools is a plus. Must have programming experience in PySpark, Python, Shell Scripts. RDBMS, TSQL, NoSQL experience is must. Manage large volumes of structured and unstructured data, extract & clean data to make it amenable for analysis. Experience in deployment and operationalizing the code is an added advantage. Experience with source control systems such as Git, Bitbucket, and Jenkins build and continuous integration tools. Proficient in Excel, MS word, PowerPoint, etc Technical Skills: Any CDP platforms experience e.g., Lytics CDP platform developer, or/and Segment CDP platform developer, or/and Adobe Experience Platform (Real time CDP) developer, or/and Custom CDP developer on any cloud GA4/GA360, or/and Adobe Analytics Google Tag Manager, and/or Adobe Launch, and/or any Tag Manager Tool Google Ads, DV360, Campaign Manager, Facebook Ads Manager, The Trading desk etc. Deep Cloud experiecne (GCP, AWS, Azure) Advance level Python, SQL, Shell Scripting experience Data Migration, DevOps, MLOps, Terraform Script programmer Soft Skills: Strong problem solving skills Good team player Attention to details Good communication skills Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

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3.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Skill required: Graphic and Visual Design - Visual Design Designation: Graphic & Visual Design Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do About Accenture:At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity, and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.We Are:Sales Excellence. Sales Excellence at Accenture empowers our people to compete, win and grow. We develop everything they need to grow their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.You Are:A visual storyteller with a keen eye for detail. Your approach to work mixes imagination with discipline. This allows you to think outside of the box, while working within brand guidelines. A creative collaborator with the ability to adapt to feedback, you thrive in a fast-paced environment. What are we looking for Heres what you need:Minimum of 2 years experience in document and presentation design working in Microsoft Word and PowerPoint on PC platformMinimum of 1 year professional experience in any of these Adobe apps:Photoshop, Illustrator, InDesign, AcrobatCompletion of provided Graphic Design skills assessmentAdvanced command of the English language [other language requirements per MU specification/needs]Extra credit if you have:Portfolio with relevant work examplesExperience with proposal response developmentBachelors degree, preferably in Graphic Design or related disciplineYou May Also Need:A home office or work area that is suitable for productive remote work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure. Roles and Responsibilities: The Work:The Pursuit Services Graphic Design team creates engaging visual concepts and supporting graphics to highlight key sales messages and emphasize win themes in a variety of pursuit deliverables.As part of a team of designers, you help develop creative concepts that resonate with Accentures clients. You work primarily in Word and PowerPoint to create and format proposal documents that conform to client requirements and Accenture brand guidelines. You translate complex data into compelling infographics. Primary responsibilities includeIncorporate design principles of composition, color, typography to create engaging print and digital deliverables Utilize page layout design and consistent formatting to comply with client-specific requirementsFollow graphics workflow process, using appropriate templates, tools, and repositoriesUse suitable stock imagery, illustrations, and design elements to complement visual conceptsAssist with final production tasks, including preparing files for printing and/or online submissionOrganize and archive graphic design assets for individual assignmentsDemonstrate an intermediate level in:MS Word, PPT; Acrobat Pro Qualification Any Graduation

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10.0 - 15.0 years

13 - 17 Lacs

Mumbai

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Job Title - GN - SONG - Service - CX - Conversation Design - Senior Manager Management Level :06 Senior Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Developing interactive models using conversational platforms and deep understanding of customer-centered design processes Good to have skills: Consulting experience Job Summary : As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & Responsibilities: Ideate and execute on compelling design workshops Identify use cases and user journeys that can benefit from conversational experiences. Own every stage of the conversation design process, from research and design to conversational scripting and QA. Define NLP requirements and work with the AI/Discovery team to deliver solutions Advise clients on industry best practices (when appropriate) Accurately estimate time to complete work Continually experiment with new tools and technologies Ability to research and provide strategic, goal-driven solutions for clients Collaborate with other designers, both offshore & onshore, including Co product managers, developers, UX designers and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Work efficiently across VoiceFlow, Botsociety, Kore.AI, Visio, Adobe HD and Figma. The profile requires both technical and functional experience on Customer Service Domain Extensive customer experience and operational excellence Having executed similar projects is mandatory Professional & Technical Skills: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities About Our Company | Accenture Qualification Experience:10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Educational Qualification:MBA from a tier 1 institute

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8.0 - 10.0 years

10 - 14 Lacs

Bengaluru

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Job Title - GN - SONG - MT - Marketing Automation - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC10A Must-have skills: Adobe Real-Time CDP Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The key responsibilities will include the following Collaborate with clients to understand their business goals, target audience, and marketing objectives. Identify opportunities for leveraging marketing automation to improve efficiency and effectiveness. Provide expert advice on selecting the most suitable B2B marketing automation platform. Gather business requirements, design process & solution for implementation of marketing automation platforms in B2B environment leveraging tools such as Microsoft Dynamics 365 Marketing CRM, Marketo, Pardot Serve as CRM solution consultant and design lead nurturing workflows, email marketing campaigns, and automated customer engagement programs Work as a BA or Lead the implementation and configuration of B2B marketing automation platforms, such as MS Dynamics 365, Marketo, Pardot Create and execute targeted email campaigns, drip sequences and monitor campaign performance metrics, including open rates, click-through rates, conversion rates, and pipeline impact Develop documentation and training materials to support ongoing platform usage and skill development. Develop knowledge of prevailing trends, financials, and operating drivers across multiple industry segments. Aside from client delivery, the selected candidate will also drive business development efforts. Bring your best skills forward to excel at the role: Excellent oral and written communication skills Creating and maintaining client relationships Strong understanding of Marketing processes, operating model, marketing & Advertising technologies, and integrations with other technologies Proficient in marketing research and analysis Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Strong understanding of end to end of CRM process, lead nurturing and management, customer journey mapping, and segmentation strategies, Account Based Marketing (ABM) Proficiency in email marketing best practices, A/B testing methodologies, and campaign optimization techniques. Must have worked in implementation of campaigns, designing marketing emails and delivering outbound marketing activities and customer journeys Have knowledge of lead management in CRM (across marketing ,sales and service), B2B Marketing processes, MQL, SQL etc. Good to have technical experience and certification on MS CRM, Salesforce CRM experience, Marketo, Pardot, Eloqua Strong oral and written communication skills, including presentation skills. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

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8.0 - 10.0 years

13 - 17 Lacs

Bengaluru

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Job Title - GN - SONG - Service - Japan Bilingual - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC10A Must-have skills: Salesforce Development Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Manage customer journeys across the lifecycle: Leverage the comprehensive suite of analytics, consulting and technology solutions that Accenture offers to create relevant customer experiences across the customer lifecycle, drive business performance, identify cost optimization opportunities through people, process or technology interventions. Manage solution design & execution: Lead process and technology assessment, KPI and definition, solution and vendor assessment for different technologies Monitor trends and analyze data to optimize solutions: Identify continuous process improvement opportunities Develop business case for designed strategies Bring your best skills forward to excel at the role: Ability to conduct research to unearth facts and generate actionable insights/ ability to translate findings into actionable insights Bring your strong analytical skills to analyze large volumes of data and combine them with macroeconomic factors and competitive benchmarking to cull out insights relevant to stakeholder teams Gather business requirements, design process & solution implementation: Collaborate with various client and Accenture business and technology stakeholders in implementing solutions and assisting in change management and adoption of the new tool/process Communication and Presentation Skills to share the perfect pitch with key stakeholders Client handling skills to develop, manage and deepen relationships with key stakeholders Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Language Requirement JLPT N3 qualified or better Will be able to hold business conversations with Japanese leadership and clients Will be able to generate deliverables in Japanese Exposure to analytical and data visualization tools Hands on experience with at least one of the front-office or back-office market leading platform tools such as Salesforce, Adobe campaign, Marketo, Adobe Experience Cloud, Genesys, Amazon Connect, Microsoft Dynamics etc. Working with middle to senior management levels within existing organization / client organizations Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Job Title:Five9_Level 9_Consultant_(Entity -S&C GN) Management Level:Level 9 - Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills: Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills: Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information: An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience:4-8 years Educational Qualification:Engineering Degree or MBA from a tier 1 institute

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8.0 - 13.0 years

10 - 14 Lacs

Bengaluru

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Job Title :Genesys_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO. Experience in Genesys Cloud administration & application experience:Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | AccentureQualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

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2.0 - 6.0 years

3 - 7 Lacs

Kozhikode

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WALKAROO INTERNATIONAL PVT LTD is looking for NPD - Manual Designer to join our dynamic team and embark on a rewarding career journey Creating visual concepts and designs for a wide range of media, including websites, print materials, social media, and marketing campaigns Collaborating with clients and other team members to understand project requirements and objectives Developing detailed design plans and sketches, and creating digital mock-ups and prototypes Utilizing design software such as Adobe Creative Suite to create high-quality designs Presenting design concepts and prototypes to clients and stakeholders for feedback and approval Revising and iterating on designs based on feedback and client requirements Managing multiple design projects and meeting deadlines Staying up-to-date with the latest design trends and techniques Providing guidance and support to junior designers and other team members as needed Maintaining a high level of professionalism and ethical conduct in all interactions with clients and team members.

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3.0 - 7.0 years

8 - 12 Lacs

Mumbai, Navi Mumbai

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Tata Consulting Engineers Limited is looking for Designer-Consultant to join our dynamic team and embark on a rewarding career journey Creating visual concepts and designs for a wide range of media, including websites, print materials, social media, and marketing campaigns Collaborating with clients and other team members to understand project requirements and objectives Developing detailed design plans and sketches, and creating digital mock-ups and prototypes Utilizing design software such as Adobe Creative Suite to create high-quality designs Presenting design concepts and prototypes to clients and stakeholders for feedback and approval Revising and iterating on designs based on feedback and client requirements Managing multiple design projects and meeting deadlines Staying up-to-date with the latest design trends and techniques Providing guidance and support to junior designers and other team members as needed Maintaining a high level of professionalism and ethical conduct in all interactions with clients and team members.

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8.0 - 13.0 years

10 - 14 Lacs

Chennai

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Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8+Years Educational Qualification: MBA from a tier 1 institute

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8.0 - 13.0 years

9 - 13 Lacs

Bengaluru

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Job Title :Five9_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills : Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

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