2993 Adobe Jobs - Page 11

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 -12 years of experience required. The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagementsSAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption. Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms* Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports Preferred technical and professional experience Experience in working in Implementation, Upgrade, Maintenance and Postproduction support projects would be an advantage Understanding of SAP functional requirement, conversion into technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end-to-end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 -12 years of experience required. The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagementsSAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption. Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports Preferred technical and professional experience Experience in working in Implementation, Upgrade, Maintenance and Post Production support projects would be an advantage Understanding of SAP functional requirement, conversion into Technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end-to-end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports) Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Knowledge on ABAP Object Oriented Programming Knowledge and experience on SAP Workflow Preferred technical and professional experience Proven work experience in 3-4 full cycle implementation in SAP ABAP HANA projects. Experience in working in Implementation, Consulting, Client interaction, Upgrade, Maintenance and Postproduction support projects would be an advantage Understanding of SAP functional requirement, conversion into technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

Work with stakeholders (marketing, product owners, and business teams) to understand the business goals, content needs, and desired features of the authoring experience. Aligns content creation with business goals, SEO strategies, and user engagement. Responsible for the creation,organization,and maintenance of design assets and resources. Manage content creation and publishing. Collaborating with design,marketing,and IT teams. Design,build,and update website content and functionality. Identifies areas for workflow optimization, reducing bottlenecks and improving content publication speed. Develop and implement AEM templates,components,and workflows. Ensures content management strategies are aligned with overall business and digital marketing strategies. Implement and analyze website analytics to measure and improve performance. Support and validate copy creation for all channels including email, social media, landing pages, etc. Manage the organization of the content library to facilitate to finding and reuse of assets. Proficiency in using the Workfront tool would be highly beneficial. Responsible to build new smart and custom tags and able to train Adobe sensei model to auto tag the assets Support to work on different use cases generated using Firefly for the image creation and content re-use Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Knowledge and background in Content Management Adobe Sites tool to support content creation and publishing. Knowledge of using the Workfront tool. Graduate or postgraduate with 8-10 years of relevant work experience. Strong written and verbal communication skills. Experience with design software and web development tools. Strong understanding of user experience (UX) and user interface (UI) design principles. Experience with website performance optimization (WPO) techniques. Knowledge of search engine optimization (SEO) best practices. Should have strong understanding of Smart and custom tags and have worked on Adobe Sensei model Knowledge on Firefly to execute custom models and client-driven use cases for new asset creation and Content re-use Should have experience on End-to-End testing for the authored pages Ensure that content is created, reviewed, and approved in a timely manner, using AEM workflows for efficiency. Preferred technical and professional experience Creativity and problem-solving abilities. Knowledge of current digital marketing technologies and trends. Passion for content creation, marketing, and brand development. Digital and social marketing. Creative, collaborative, and has a passion for marketing. Growth-minded and eager to continuously learn. Ability to adapt to change. Flexibility to work in different time zones to accommodate global projects In-depth knowledge of Adobe Experience Manager (AEM) components, templates, workflows, and architectures.

Skill required: Delivery - Customer Insight & Marketing Analytics Designation: I&F Decision Sci Practitioner Senior Mgr Qualifications: Any Graduation/Master of Business Administration Years of Experience: 16 to 25 years What would you do Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for 15+ years of experience in marketing analytics, with at least 8+ years in a senior leadership role Proven track record of building and leading high-performing analytics teams Deep understanding of digital marketing ecosystems (paid media, SEO, CRM, email, etc.) and their associated analytics platforms Proficiency/Familiarity in SQL and BI tools (e.g., Tableau, Power BI, Looker), plus experience with Python or R Experience in MarTech across platforms such as Adobe, Google, Salesforce Exceptional communication skills, with the ability to influence executive decision-making Experience in a client-facing or consultancy environment with stakeholder management responsibilities Familiarity with AI/ML-driven marketing analytics solutions Strong business acumen with the ability to link marketing metrics to financial outcomes Consulting or brand Experience in CPG, Retail, Beauty, e-commerce industry Roles and Responsibilities: Lead a portfolio of projects in marketing analytics and manage big team of analytics professionals, fostering a high-performance culture of innovation, accountability, and continuous learning Set the strategic direction for marketing analytics in alignment with overall business and marketing goals Partner closely with senior executives to drive strategic initiatives backed by data & advanced analytics, and industry best practices Be responsible for building a high performing team, upskilling and growth of marketing analytics practice. Be responsible for driving transformation through analytics, automation, and Gen AI adoption and generate tangible business impact Serve as the key analytics point of contact for internal leadership and external clients or partners Translate complex analytical outputs into business language to influence strategy and investment decisions Collaborate cross-functionally with Product, Sales, Finance, and Engineering to ensure alignment and execution on shared goals Oversee the design and delivery of campaign performance reports, dashboards, and marketing KPIs Drive the development of advanced attribution models, forecasting tools, and ROI analysis Provide deep customer and market insights to inform segmentation, targeting, and personalization strategies Ensure data governance, integrity, and compliance with privacy regulations (e.g., GDPR, CCPA) Qualification Any Graduation,Master of Business Administration

Skill required: Delivery - Customer Insight & Marketing Analytics Designation: I&F Decision Sci Practitioner Senior Mgr Qualifications: Any Graduation/Master of Business Administration Years of Experience: 16 to 25 years What would you do Process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for 15+ years of experience in marketing analytics, with at least 8+ years in a senior leadership role Proven track record of building and leading high-performing analytics teams Deep understanding of digital marketing ecosystems (paid media, SEO, CRM, email, etc.) and their associated analytics platforms Proficiency/Familiarity in SQL and BI tools (e.g., Tableau, Power BI, Looker), plus experience with Python or R Experience in MarTech across platforms such as Adobe, Google, Salesforce Exceptional communication skills, with the ability to influence executive decision-making Experience in a client-facing or consultancy environment with stakeholder management responsibilities Familiarity with AI/ML-driven marketing analytics solutions Strong business acumen with the ability to link marketing metrics to financial outcomes Consulting or brand Experience in CPG, Retail, Beauty, e-commerce industry Roles and Responsibilities: Lead a portfolio of projects in marketing analytics and manage big team of analytics professionals, fostering a high-performance culture of innovation, accountability, and continuous learning Set the strategic direction for marketing analytics in alignment with overall business and marketing goals Partner closely with senior executives to drive strategic initiatives backed by data & advanced analytics, and industry best practices Be responsible for building a high performing team, upskilling and growth of marketing analytics practice. Be responsible for driving transformation through analytics, automation, and Gen AI adoption and generate tangible business impact Serve as the key analytics point of contact for internal leadership and external clients or partners Translate complex analytical outputs into business language to influence strategy and investment decisions Collaborate cross-functionally with Product, Sales, Finance, and Engineering to ensure alignment and execution on shared goals Oversee the design and delivery of campaign performance reports, dashboards, and marketing KPIs Drive the development of advanced attribution models, forecasting tools, and ROI analysis Provide deep customer and market insights to inform segmentation, targeting, and personalization strategies Ensure data governance, integrity, and compliance with privacy regulations (e.g., GDPR, CCPA) Qualification Any Graduation,Master of Business Administration

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for 3.Task Management and Work Orchestration:oOversee and coordinate task management across multiple campaign stages, including monitoring, email development, and deployment.oCollaborate with cross-functional teams to ensure campaigns are delivered on time and meet the quality standards expected.oMaintain close communication with project managers to track progress and ensure timely execution.4.CRM tool knowledge: Experience in CRM tool knowledge like Braze, adobe, SFMC will be added advantage2.Data Tracking & Reporting:oTrack and document campaign performance metrics, providing detailed reports to stakeholders. oCollaborate with project managers (PMs) and technical leads to quickly identify, escalate, and resolve any campaign anomalies or issues.oProvide actionable insights based on campaign data to help refine and optimize future campaigns. Roles and Responsibilities: 1.Campaign Monitoring:oUtilize dashboards within SFMC, Adobe or Braze and external tools to monitor and analyze campaign journeys, Cloud Pages, and adhoc campaigns.oRegularly review campaign performance to ensure smooth execution and compliance with set goals.oAct as the first line of defense to identify campaign-related issues and anomalies, ensuring timely resolution. Qualification Any Graduation

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job description Join us as a Senior UX Designer at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences You may be assessed on the key critical skills relevant for success in role, such as experience with, UX designing skills as well as job-specific skillsets To be successful as a Senior UX Designer, you should have experience with: Basic/ Essential Qualifications Bachelors degree in design, HCI, Computer science or related field or equivalent practical experience Strong and mandatory experience in Design portfolio Experience in user experience design for digital products, preferably in financial or complex enterprise systems Strong understanding of user cantered design principles and design thinking methodologies Experience creating personas, user journeys Hands on experience in creating user flows, mockups, interactive prototypes for web & mobile applications Strong communication and collaboration skills ability to convey complex ideas to technical stakeholders Demonstrated ability to work closely with developers to ensure design fidelity and implementation accuracy Experience conducting usability testing and iterating designs based on feedback Ability to manage multiple projects in fast paced, agile environment Experience working in cross functional teams with product owners, BA, project leaders and QA Proficiency & Hands on experience in Figma, Sketch, Adobe creative suit, Zeplin or similar (wireframing, prototyping and visual design using tools) Familiarity with basic HTML,CSS Desirable Skillsets/ Good To Have Exposure to financial applications Understanding of accessibility standards and inclusive design Experience with Adobe creative suit, Zeplin or similar Prior working experience with global teams Knowledge of agile methodologies and ability to integrate design into agile cycles Exposure to UX writing and ability to write clear design specifications and documentation This role will be based out of Pune Purpose of the role To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes Creating products and journeys that meet customers informational, functional and emotional needs Accountabilities Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives Monitoring impact of design post launch through relevant CX metrics Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences Efficiently communicate design rationale and advocate for user-centred design principles Advocate and champion Design Principles within the organisation Development of interactive prototypes and wireframes to visualise design concepts and validate solutions Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback Evaluation of the technical feasibility,legal compliance,and potential risks associated with the development and launch of the new product Securing governance oversite and providing design assurance User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points Utilise findings to inform design decisions and enhance the over user experience and translate these into commercial and customer outcomes Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry Proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness Collaborate closely with other functions/ business divisions Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda Take ownership for managing risk and strengthening controls in relation to the work done Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) To solve problems creatively and effectively Communicate complex information Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience Influence or convince stakeholders to achieve outcomes All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave

As a Senior Video Editor specializing in Branding & Motion Design, you will be responsible for transforming ideas into captivating visual narratives across various platforms. Your role will involve creating product promotional videos, crafting motion graphics, and editing social media content to enhance brand presence and engagement. Your primary responsibilities will include crafting product promotional and explainer videos with creative precision, designing motion graphics and micro animations for branding assets, as well as editing daily video content for social media platforms such as Reels, Stories, and YouTube Shorts. Collaboration with creative, marketing, and product teams will be key to maintaining visual consistency and optimizing video formats for cross-platform performance. To excel in this role, you must possess proficiency in Adobe Premiere Pro, After Effects, Photoshop, and Illustrator. A strong sense of storytelling, timing, and visual rhythm is essential, along with the ability to deliver high-quality work within fast turnarounds. An eye for design, typography, and brand aesthetics will also be crucial in creating visually appealing content that resonates with the target audience. In addition to technical skills, staying updated with video trends and editing tools is essential to ensure that the content remains relevant and engaging. If you are passionate about storytelling, motion design, and creating visually compelling brand experiences, this role offers an exciting opportunity to showcase your creativity and expertise in the field of video editing and motion graphics.,

Key Responsibilities: Technical Writing: Develop and maintain technical documents including user guides, system manuals, API documentation, SOPs, FAQs, knowledge base articles, and training materials. Collaborate with developers, engineers, product managers, and SMEs to gather technical information. Create standardized templates and maintain consistency across documents. Edit and update documentation in line with product and process changes. Ensure compliance with company style guides, branding, and regulatory standards. Video Editing: Create and edit instructional videos, product demos, onboarding videos, and explainer videos. Integrate voiceovers, captions, animations, screen recordings, and graphics to enhance video quality. Manage the end-to-end video production process: planning, editing, revisions, and publishing. Optimize videos for web, internal learning platforms, and client-facing portals. Maintain video content libraries and ensure all media is appropriately archived. Cross-Functional Collaboration: Work closely with product, engineering, training, marketing, and communication teams. Participate in sprint reviews, product demos, and other cross-functional meetings to gather content. Required Skills and Qualifications: Bachelor's degree in Communications, English, Computer Science, Media Studies, or a related field. 5+ years of experience as a Technical Writer and/or Video Editor. Strong skills in technical writing tools (e.g., MS Word, Confluence, MadCap Flare, GitBook). Proficiency in video editing software (e.g., Adobe Premiere Pro, Camtasia, Final Cut Pro, DaVinci Resolve). Ability to create storyboards and script content when needed. Strong understanding of technical concepts, software development lifecycle, APIs, and product workflows. Excellent written and verbal communication skills. Attention to detail and commitment to quality. Ability to manage multiple projects and deadlines simultaneously. Preferred Qualifications: Experience working in [industry-specific, e.g., Banking, SaaS, Healthcare, Telecom]. Familiarity with screen recording tools (e.g., Loom, OBS Studio, Snagit). Basic graphic design skills (e.g., Canva, Photoshop, Illustrator). Knowledge of Agile/Scrum methodology. Understanding of SEO best practices for documentation and videos.

A Social Media Executive is responsible for managing a brand s presence across social media platforms to enhance visibility, engagement, and brand awareness. The role involves content creation, campaign planning, community management, and performance analysis to drive digital growth. Key Responsibilities: *Develop, schedule, and publish engaging content across platforms like Facebook, Instagram, LinkedIn, Twitter, and YouTube. *Monitor social media channels and respond to comments, messages, and queries in a timely and professional manner. *Plan and execute paid social media campaigns to achieve marketing goals. *Collaborate with designers, content writers, and other teams to ensure brand consistency. *Track and analyse key performance indicators (KPIs) such as reach, engagement, clicks, and conversions. *Stay up-to-date with the latest social media trends, tools, and best practices. *Prepare monthly performance reports and provide insights for improvement. Required Skills: *Strong understanding of various social media platforms. *Hands-on experience with social media management tools (eg, Buffer, Hootsuite, Meta Business Suite). *Excellent written and verbal communication skills. *Ability to think creatively and strategically. *Knowledge of basic design tools like Canva or Adobe Suite is a plus. *Familiarity with paid advertising and analytics tools (eg, Facebook Ads Manager, Google Analytics). Benefits: *Paid sick leave *Job Type: Full-time, Regular / Permanent *Schedule: Day shift

Digital Video and Audio (DVA) group portfolio consists of world-class products/services across desktop(Windows/Mac), web, cloud, and mobile catering to professional customers. Some of the products and technologies that the team develops include Adobe Premiere Pro, After Effects, etc DVA Enterprise API team is looking for a passionate backend engineer to enable and accelerate the Audio/Video APIs powe'red by pioneering machine learning models. In this role, you will work closely with ML researchers, bringing groundbreaking AI experiences to our users by enabling large-scale productization through cloud-based services. The key responsibilities include: Work collaboratively with a distributed team of engineers, researchers, and product managers to build GenAI services/API to enable the next generation of video and audio workflows in the web, desktop, and mobile apps Partner with internal client teams and enterprise customers to seamlessly integrate these services/APIs into their product Build scalable and reliable cloud services with observability, logging and tracing to enable quick detection, understanding, and resolution of run-time issues Build GPU optimized, efficient model pipelines that power the AI features Requirements: bachelors/masters Degree in Computer Science or equivalent experience Minimum 8 years of proven experience Excellent programming skills with standard machine learning tools such as Python, PyTorch, and TensorFlow Deep knowledge of server-side technologies and familiarity with frameworks (REST, DB, AWS, Azure, Docker, CI/CD, etc) Good understanding of AI/ML, including ML frameworks Exceptional problem-solving skills, with experience in defining and understanding complex system architectures and design patterns Able to maintain exceptional development standards, especially related to performance, robustness, and scalability Possess excellent communication skills to be able to articulate deep technical decisions Ability to work proactively and independently with minimal direction Experience working in an Agile environment Able to adapt quickly to changing priorities

A.com Data Scientists/Analysts are a part of the A.com Digital Media (DMe - Consumer business) and Digital Experience (DX Enterprise business) product analytics teams and operate across a broad spectrum of responsibilities such as web analytics, cross-surface data stitching/insights, hypothesis testing & optimization, SEO analytics, forecasting, data modeling, and data sciences. The analysts are responsible for driving deeper customer analytics and insights using Adobe Experience Cloud (ie, Adobe Analytics, CJA, Adobe Debugger) and Big Data Platform (Hadoop/Hive/DBx) to develop deep and meaningful insights across multiple web surfaces. As a member of the global team, you will be involved in analytics associated with various surfaces like Adobe.com, mobile, web apps, web products, and desktop apps (ie, Creative Cloud Desktop). Responsibilities: Utilize best-in-class analytics tools, including Adobe Experience Cloud (eg, Adobe Analytics, CJA, etc) and Hive/SQL to stitch, assess, interpret, and analyze data to deliver insights and understanding of visitor/customer behavior on key Adobe business surfaces like A.com web, mobile, web apps, desktop apps, products, checkout flows etc Ability to draw insights from structured and unstructured data. Proactively identify and analyze trends within the data to understand visitor/customer behavior, market dynamics and surface performance using associated business performance metrics like Traffic, CVR, Product mix, High Value Actions, SEO ranking, ARR, Product engagement, LTV, CTR etc To work with Marketing, Finance, Product, and eCommerce teams to understand end to end customer journeys on various surfaces, draw insights from the same, support RTB process, launch measurements and business targets tracking. Creation, enhancement, and application of various models used across A.com teams for Forecasting, SEO, LTV, Optimization, Next best action/product, Keyword clustering, CTR models and more. Ownership of SEO analytics including SEO data mart and various dashboards, creation, and enhancement of statistical and mathematical models for SEO and update the leadership on the evolutions in the SEO space. Ownership and sound understanding of the business, science and techniques used to set business targets for different Adobe business surfaces using various data science models and forecasting methodologies. Review test hypotheses, help develop comprehensive growth plans and success metrics along with performing quality assurance on test set ups and targeted audiences. Analyze test results and craft meaningful test summaries to provide interpretation, guidance, recommendations, and actionable insights for key business stakeholders. To understand diverse customer intent using voice of the customer analytics and to provide actionable insights for key business stakeholders. Ability to parse, stitch, and draw meaningful insights from different Adobe data sources (online, product usage, financial etc) to better understand the cross-surface journeys across Adobe.com and Adobe products to optimize for growth and engagement KPI s agreed upon with products teams. Partner with data engineering team to drive creation of reports and dashboards to visually communicate insights effectively. Make complex findings easily understandable, by highlighting key takeaways and actionable recommendations.

Enterprise Comms & MarTech Experiences (ECMX) is a global organization that sits within U.S. Consumer Services (USCS) and is American Express marketing services center of excellence with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions and the development of best-in-class MarTech products & processes. Purpose of the role: The candidate would be part of the Product Team for Martech- UMDL (Unified Marketing Data Layer) and help to create/manage data product which will be supporting the segmentation, targeting & eligibility domains using MarTech Customer Data Platform (CDP) across 24 Global markets in LUMI. It aims at providing data solutions to enterprise-wide marketing teams to enable effective customer marketing offer targeting. Specific activities will include working closely with business and technology partners to define Business requirements, designing process and engaging stakeholders to drive change management. We are looking for a candidate with proficiency in Hive, Spark, LUMI/GCP and Hadoop along with capability/ product management and project management. Responsibilities: o Create, enhance and manage the organized data layer for marketing use cases in LUMI o Develop understanding of Card member data in marketing processes and leveraging the same to define and transform the data o Ability to transform data based on Adobe XDM schema o Collaborate with partners across business units to understand the business objectives, convert it to data requirements and provide quality solutions that meet partner requirements o Ensure data quality and accuracy through intensive testing at variable and use case level o Identify and implement the opportunities to enhance process efficiency through increased standardization and automation, in order to reduce manual effort Business Outcomes : o Ensure timely and accurate delivery of data use cases for various partners o Define and monitor data quality metrics and identify opportunities for enhancements o Apply functional learnings to further enhance the project deliverables through improved quality and automation Leadership Outcomes: o Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues and shareholders. o Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings o Demonstrate learning agility, make decisions quickly and with the highest level of integrity o Lead with an enterprise mindset and deliver the world s best customer experiences every day Minimum Qualifications Past Experience: o 2-4 years of relevant experience with excellent knowledge of data management tools and concepts o Experience with product / capability management and technology implementation o Experience in Hive, SQL, Python, Spark, BigQuery, Adobe- CDP Academic Background: o bachelors degree in Engineering o Post graduate in Engineering/ Management Functional Skills: o Good understanding of payment/financial industry and card member data is a plus o Experience in AGILE Framework with Product Owner role o Good Interpersonal skills and Thought-leadership skills with the ability to influence cross-functional teams Technical Skills: o Good understanding of Data management concepts o Data Matching, profiling and benchmarking across huge datasets o Data management/ data processing Hadoop, Hive, Python, SQL, Spark, Big Query o Advanced data manipulation and automation skills We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Role Overview We are looking for a creative and detail-oriented Graphic Design Intern to join our Marketing & Communications team. As an intern, you will work closely with medical writers, marketers, and designing teams to design engaging and impactful visual content that simplifies complex genomic concepts and communicates our brand effectively to clinicians, healthcare providers, and consumers. Key Responsibilities Design visual content including brochures, social media creatives, infographics, posters, presentations, and digital ads Collaborate with the content and product teams to visualize scientific and healthcare-related data Support branding initiatives and maintain design consistency across platforms Assist in creating graphics for internal reports, newsletters, and educational material Stay updated with design trends, especially in health-tech, life sciences, and digital health Take feedback constructively and iterate designs quickly to meet deadlines Requirements Currently pursuing or recently completed a degree in Graphic Design, Visual Communication, Fine Arts, or related field Proficient in design tools like Adobe Illustrator, Photoshop, CorelDraw, and Canva A strong portfolio showcasing creativity, attention to detail, and versatility Ability to translate complex scientific or technical information into clear, visual formats Interest or background in healthcare, science, or technology is a plus Knowledge of motion graphics/video editing tools (Adobe After Effects, Premiere Pro and other video editing softwares) is a bonus Self-driven, collaborative, and eager to learn in a fast-paced start-up environment Note: This is a paid internship.Skills: coreldraw,adobe premiere pro,adobe photoshop,adobe,graphic design,adobe illustrator,canva,motion graphics,adobe after effects,editing,visual communication,video editing

Skill required: Marketing Operations - Adobe Campaign Classic Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAdobe Campaign uses customer data to create, coordinate, and deliver dynamic campaigns through email, mobile, offline channels etc. What are we looking for 3.Task Management and Work Orchestration:oOversee and coordinate task management across multiple campaign stages, including monitoring, email development, and deployment.oCollaborate with cross-functional teams to ensure campaigns are delivered on time and meet the quality standards expected.oMaintain close communication with project managers to track progress and ensure timely execution.4.CRM tool knowledge:Experience in CRM tool knowledge like Braze, adobe, SFMC will be added advantage2.Data Tracking & Reporting:oTrack and document campaign performance metrics, providing detailed reports to stakeholders.oCollaborate with project managers (PMs) and technical leads to quickly identify, escalate, and resolve any campaign anomalies or issues.oProvide actionable insights based on campaign data to help refine and optimize future campaigns. Roles and Responsibilities: 1.Campaign Monitoring:oUtilize dashboards within SFMC, Adobe or Braze and external tools to monitor and analyze campaign journeys, Cloud Pages, and adhoc campaigns.oRegularly review campaign performance to ensure smooth execution and compliance with set goals.oAct as the first line of defense to identify campaign-related issues and anomalies, ensuring timely resolution. Qualification Any Graduation

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and debugging processes to ensure the applications function seamlessly, while continuously seeking opportunities for improvement and efficiency in application development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites.- Good To Have Skills: Experience with web development technologies such as HTML, CSS, and JavaScript.- Strong understanding of content management systems and their implementation.- Familiarity with version control systems like Git.- Experience in integrating third-party services and APIs. Additional Information:- The candidate should have minimum 3 years of experience in Adobe Experience Manager (AEM) Sites.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and user experience. You will also participate in testing and troubleshooting to ensure that the applications function seamlessly within the business environment, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Adobe Experience Manager (AEM) Sites.- Strong understanding of web development technologies such as HTML, CSS, and JavaScript.- Experience with content management systems and digital asset management.- Familiarity with application integration techniques and APIs.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 3 years of experience in Adobe Experience Manager (AEM) Sites.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for Should be a graduate"Good To Have Skills: CSS and JavaScript:Basic knowledge of CSS (Cascading Style Sheets) and JavaScript for enhancing email templates with interactivity and dynamic elements along with knowledge of personalization scripting like AMPscripts, Server-side Java script etc.Email Design:Understanding of email design principles and the ability to create visually appealing and engaging email templates.Marketing Automation:Familiarity with marketing automation concepts and strategies to optimize email campaigns and customer journeys.Coding Best Practices:Knowledge of coding best practices, email deliverability, and anti-spam measures to ensure optimal email performance." Roles and Responsibilities: "Requirements:HTML Coding:Create, modify, and test HTML templates and email content in Marketing Automation platforms like Salesforce Marketing Cloud. Adobe etc. to ensure they display correctly and consistently across various email clients and devices.Quality Assurance:Perform thorough quality checks on email templates,dynamic content,and landing pages to verify the accuracy of content, links, and dynamic personalization.Email Rendering:Troubleshoot and fix rendering issues that may occur in different email clients(e.g., Outlook, Gmail, Apple Mail) and various devices(desktop, mobile, tablets)..Email Testing:Conduct comprehensive testing of email campaigns, including A/B testing, to optimize deliverability and engagement.Compliance and Best Practices:Ensure email campaigns adhere to email marketing best practices, data privacy regulations, and anti-spam laws.Collaboration:Work closely with the project manager and development teams to implement email templates and troubleshoot technical issues.Documentation:Maintain detailed documentation of email templates, coding guidelines, and QA processes to ensure consistency and knowledge sharing within the team.Continuous Improvement:Stay up to date with the latest trends, technologies, and email marketing best practices to continually improve the quality and effectiveness of email campaigns.Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc.to provide seamless experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs)/Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks.Complete all required reports so that accurate numbers are reported to both client and leadershipMust Have Skills: Proficiency in HTML:Strong knowledge of HTML coding, including the ability to hand-code responsive emails that render correctly on various devices and email clients.Marketing platform experience:Experience in working with Braze or a similar marketing automation platform for building and deploying email campaigns.Email Testing:Familiarity with email testing tools and techniques to identify and address rendering issues across different email clients and devices.Quality Assurance:Excellent attention to detail and the ability to perform thorough quality checks on email content to ensure accuracy and functionality.Problem-Solving Strong troubleshooting skills to diagnose and resolve technical issues related to email Qualification Any Graduation

Job Title:Five9_Level 9_Consultant_(Entity -S&C GN) Management Level:Level 9 - Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills: Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills: Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information: An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience:4-8 years Educational Qualification:Engineering Degree or MBA from a tier 1 institute

Job Title :Genesys_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Experience :8+ years Educational Qualification :MBA from a tier 1 institute Job Summary :Join our team of SONG consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO. Experience in Genesys Cloud administration & application experience:Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture : About Our Company | Accenture Qualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

Job Title :Five9_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills : Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Autodesk AutoCAD Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an CAD / MSVisio Engineer, you will engage in a variety of tasks that ensure the smooth operation of production and development systems. Your typical day will involve providing technical support and maintenance for software products, both remotely and onsite. You will work with various platforms, addressing issues related to hardware and software, and implementing technology solutions at the operating system level. Your role will require you to troubleshoot basic and intermediate level problems, ensuring that all systems function optimally and meet the needs of users and stakeholders. Roles & Responsibilities:Under Limited Supervision, prepare CAD diagrams based on Wireless designs. Some of the tasks included are:- Coordinate with Network Engineering Team and understand wireless designs- Ability to comprehend network designs and convert it into documents. Ability to manage multiple tasks, complex projects, and short deadlines. Professional & Technical Skills: - Must To Have Skills: CAD and MS-Visio knowledge IT Networking knowledge Communication skills Additional Information:- The candidate should have minimum 3 years of experience in Autodesk AutoCAD.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Delivery - Digital Analytics Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation/Master of Business Administration Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market and operating efficiently at scale.We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses.Digital analytics are quantitative measurements of the performance of online content, including advertising campaigns, social media, and websites. What are we looking for Hands on knowledge of GA4 / Adobe analytics / Looker Intermediate to Expert knowledge of excel Proven experience in marketing analytics, insights generation, or a similar activity Strong problem-solving skills and attention to detail Good communication skills with ability to manage client-facing responsibilities Ability to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decision Ability to work with and lead mid to large teams and able to work with multiple stakeholders E.g. delivery leads, clients and operational excellence teams Ability to analyze data to generate meaningful insights to answer key business questions Ability and experience in storytelling with data and creating a coherent story to answer business questions Deep experience in storytelling using PowerPoint Deep understanding of Marketing and ecommerce KPIs Assess Ad hoc / on-demand analyses and insights requirements, create project prioritization & delivery plans Liaise with onshore and in-market analytics leads for project plan execution Experience with Python Experience in CPG, Retail, Beauty Previous experience of BI tools (e.g. Looker or Tableau or Power BI) Roles and Responsibilities: Analyze eCommerce and website data from various sources to identify key insights and trends Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, and data-driven business decisions In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation,Master of Business Administration