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8 - 12 years
25 - 35 Lacs
Mumbai, Bengaluru, Gurgaon
Work from Office
The Strategy & Consulting Global Network Song Practice | Marketing Transformation | Marketing Automation B2C Manager (Braze) Join our team of Strategy & Consulting Campaign Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Marketing Automation, Marketing and strategies, Design and implement Campaign Management | Level: Manager | Location: Mumbai, Bangalore, Gurgaon, Hyderabad, Pune, Chennai | Years of Exp: 8+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner Key Responsibilities: Plan, design, and execute large-scale marketing automation programs over channels such as email, SMS, Push, CRM, and web using Braze. Develop and optimize new campaign strategies and marketing plans across all channels and devices based on campaign performance and insights. Conduct Braze capability assessments, provide recommendations for optimization, and develop use cases to enhance utilization of the platform. Gather business requirements, design processes, and create solutions for implementing marketing and advertising solutions using Braze. Design functional architectures, including integration with data sources, activation channels, and other peripheral systems for Braze. Drive insights from campaigns, work on attribution models, and optimize strategies to improve marketing effectiveness. Lead business development efforts and thought leadership in the Braze marketing automation space. Preferred Skills/Optional: Conduct discovery and design workshops to map marketing processes and configure, test, and deploy marketing workflows in Braze. Collaborate with business and technical stakeholders to ensure seamless Braze implementation and post-go-live consulting. Follow proven methodologies and best practices to enable clients to achieve business objectives using Braze. Develop project plans, design documents, and roadmaps aligned with client requirements, ensuring effective implementation. Bring Your Best Skills Forward to Excel in This Role: Partner with technology solution providers and marketing agencies to deliver tailored Braze solutions for clients. Strong understanding of marketing processes, operating models, and integrations of Braze with other technologies. Ability to identify opportunities, develop solutions, and own proposals end-to-end. Proficiency in building and maintaining effective relationships with middle to senior management stakeholders. Experience in shaping, driving engagements, and leading teams independently in fast-paced, global environments. Strong ability to learn and understand new tools, solutions, and industry trends. Contribute to offering development by identifying areas of growth for Braze and related Martech solutions. Qualifications Your Experience Counts! Proven working experience (8+ years) in digital marketing and delivering marketing solutions, with a focus on industries like E-Commerce, CPG, Telecom, or Healthcare. Strong understanding of marketing, marketing technologies and ability to apply technology know-how to better how our clients reach out to their customers. Good to have 3+ years Workfront/Jira experience Experience with Braze or equivalent Marketing automation platforms such as Adobe Campaign, Salesforce Marketing Cloud, or Marketo. Hands-on experience in data structures, campaign optimization, and strategy enhancement. Experience in leading and managing email, social media, and/or display advertising campaigns and optimizing user funnels. Strong knowledge of website and marketing analytics tools (e.g., Google Analytics, Omniture). Exposure to Martech and Adtech platforms, including data visualization and cloud solutions. Good to Have: Experience with other campaign tools like Pega Decisioning or Salesforce Marketing Cloud. Workfront or Jira experience for workflow and project management. Proficiency in A/B and multivariate testing to refine campaign strategies.
Posted 2 months ago
5 - 10 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Adobe Experience Manager (AEM) Sites Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15years of full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Adobe Experience Manager (AEM) Sites. Your typical day will involve working with AEM, developing and configuring applications, and collaborating with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities: Design, develop, and configure AEM Sites applications to meet business process and application requirements. Collaborate with cross-functional teams to deliver high-quality solutions, ensuring adherence to coding standards and best practices. Develop and maintain technical documentation, including design documents, test plans, and user manuals. Troubleshoot and resolve technical issues, ensuring timely resolution and minimal impact on business operations. Stay updated with the latest advancements in AEM Sites and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Strong experience in Adobe Experience Manager (AEM) Sites. Good To Have Skills:Experience with other Adobe Marketing Cloud solutions such as Adobe Analytics, Adobe Target, and Adobe Campaign. Solid understanding of web development technologies such as HTML, CSS, JavaScript, and jQuery. Experience with Java and related technologies such as JSP, Servlets, and JSTL. Experience with RESTful web services and integration with third-party systems. Strong understanding of software development life cycle (SDLC) and agile methodologies. Additional Information: The candidate should have a minimum of 5 years of experience in Adobe Experience Manager (AEM) Sites. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using AEM Sites. This position is based at our Pune office. Qualifications 15years of full time education
Posted 2 months ago
8 - 13 years
25 - 35 Lacs
Delhi NCR, Mumbai, Gurgaon
Work from Office
The Strategy Consulting Global Network Song Practice | Marketing Transformation | Digital Marketing Platform Manager Join our team of Strategy Consulting Campaign Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy Consulting Global Network Song I Areas of Work: Digital Marketing, Marketing and strategies, design and implement Campaign Management | Level: Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Hyderabad | Years of Exp: 8+ years Practice: Customer Sales Service I Areas of Work: Marketing Transformation, Adobe | Level: Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore | Years of Exp: 8+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consulting's Customer, Sales Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Plan, design, execute large scale marketing automation programs over channels such as email, SMS, Push, CRM, web etc. Design new campaign strategies and marketing plans across all channels and devices based on campaign performance and insights. Conduct marketing automation vendor assessment Conduct client's Campaign/Marketing automation capability assessment and provide recommendations on optimizing the Campaign/Marketing automation stack and develop use cases to improve utilization of existing campaign engine. Gather business requirements, designing process solution for implementation of marketing and advertising solutions. Design functional architecture (Integration with peripheral systems like Datasources, Activation channels etc.), implementation support, for campaign engines such as Adobe, Braze etc. Derive insights for campaign, work on Campaign attribution and strategy optimization Drive business development efforts and thought leadership in the marketing automation space. Other Skills/Optional Lead discovery and design workshops with clients to map the marketing processes, configure, test, and deploy marketing processes in client's Workfront or other marketing workflow management system. Follow a proven methodology, approach, and best practices to successfully enable client to achieve their unique business objectives using Workfront and Develop use cases to increase adoption of Workfront to solve problems not yet identified by the client. Develop project plans, design documents, roadmaps, templates, layouts, queues, reports, and other project artifacts that align with the defined requirements and provide demos to teams considering implementing Workfront. Bring your best skills forward to excel at the role: Partner and team with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients Strong understanding of Marketing processes, operating model, marketing Advertising technologies, and integrations with other technologies Proficient in research and analysis, identify new opportunities, develop solutions, and own proposals end to end. Ability to establish and build on working relationships effectively. Ability to solution and budget projects/ engagements for clients Experience in working with middle to senior management levels within existing organization / client organizations. Strong experience in shaping and driving engagements and ability to lead teams independently. Ability to work effectively in a remote, virtual, global, fast paced, and unstructured environment. Ability to learn new and understand new tools/solutions. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Preferable: Configure, test, and deploy marketing processes in client's Workfront or other marketing workflow management system. Follow a proven methodology, approach, and best practices to successfully enable client to achieve their unique business objectives using Workfront. Collaborate with business and technical stakeholders to understand how a client's Workfront instance has been configured and provide post go live consulting to newly implemented customers. Qualifications Your experience counts! Proven working experience (8+ Years) in digital marketing and in delivering marketing solutions, particularly within the industry (E-Commerce, CPG, Telecom, Healthcare etc.) Strong understanding of marketing, marketing technologies and ability to apply technology know-how to better how our clients reach out to their customers. Ability to use insights for campaign and strategy optimization. Good to have 3+ years Workfront/Jira experience Deliver and execute on technical design solutions, customizing where required, using Salesforce Marketing Cloud, Adobe Experience Cloud, Braze Strong understanding of data structures and hands on experience on Mar-tech tools such as Adobe campaign, Adobe Journey Optimizer, Marketo, Adobe Experience Platform, Braze etc.. Good to have exposure to other Campaign tools like Pega decisioning, SFMC, etc. Good to have experience in leading and managing email, social media, and/or display advertising campaigns and in optimizing landing pages and user funnels Experience with A/B and multivariate experiments. Strong knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.) Good to be Proficient with implementation of MarTech platforms like Adobe Experience Cloud and experience of AdTech platforms, Data visualization platforms and Cloud Platforms etc.
Posted 2 months ago
5 - 10 years
18 - 30 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Role & responsibilities As a Senior Consultant in our DCM:AMC Team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - 5+ Years of experience in working within the development and project team to provide technical development skills for Adobe Campaign Platform Provide guidance on Adobe Campaign implementation and ongoing support to implement new requirements. Design schemas, campaigns, technical workflows and design integration with other data sources like CRM Create design document and work with team to ensure best practices are followed. Discuss with customers to understand new use cases and provide guidance on the campaign design. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to Campaign platform. Ensures the quality of work being produced is off the highest standard. Estimating and the accuracy of development estimates Understand deployment methodologies for Adobe Campaign platforms. Strong understanding of HTML, CSS & JavaScript Strong understanding of relational database and data modelling Should have good communication skills and have handled client interaction. Preferred candidate profile Bachelors degree in computer science, information systems, or other technology-related field Certification or one of its iterative technologies. location: Bengaluru,Pune, Mumbai • This profile does not required travelling to client locations. Note- Only immedaite joiners will consider
Posted 2 months ago
8 - 12 years
14 - 18 Lacs
Gurgaon
Work from Office
Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large. Your Role Solution Architecture & DesignLead the design and development of scalable Adobe solutions, translating customer experience strategies into actionable technical architectures and blueprints. Platform ExpertiseServe as the subject matter expert for Adobe Experience Cloud tools, especially Adobe Experience Manager (AEM), Adobe Analytics, Adobe Target, and Adobe Campaign, recommending best practices and ensuring maximum utilization. Requirements AnalysisCollaborate with business stakeholders to understand their goals, define requirements, and identify Adobe solutions to improve customer experience and engagement. Integration & OptimizationOversee integration of Adobe solutions with other enterprise systems (CRM, data warehouses, etc.), ensuring seamless data flows and a unified customer view. User Experience & PersonalizationImplement data-driven, personalized customer experiences across web, mobile, and email channels, focusing on optimizing the customer journey. Performance MonitoringSet up dashboards and analytics to monitor solution performance, conduct regular audits, and identify optimization opportunities. Documentation & Training:Document architecture and configuration for ongoing maintenance and train internal stakeholders on Adobe tools and best practices. Your Profile Educational BackgroundBachelors degree in computer science, Information Technology, Marketing, or a related field. Experience8-12 years of industry experience including a minimum of 3+ years of experience working as a Solution Architect, ideally within Adobes suite of tools, with proven experience in the customer experience domain. Technical Skills: Proficient in Adobe Experience Cloud tools, specifically AEM, Adobe Analytics, Adobe Target, and Adobe Campaign. Experience with JavaScript, HTML, CSS, RESTful APIs, and integration with CRMs. Project ExperienceDemonstrated ability to design and deliver complex Adobe solutions from concept to production, especially in large-scale customer experience initiatives. Problem Solving & InnovationStrong analytical skills and a proactive approach to identifying issues and implementing solutions. Communication Skills: Excellent communication skills, with the ability to translate technical requirements to business stakeholders and vice versa. CertificationsAdobe Certified Expert (ACE) in AEM, Analytics, Target, or Campaign is a plus. Domain KnowledgePrior experience in consulting, digital transformation, or customer experience projects, especially in sectors like retail, finance, or healthcare. Agile MethodologiesExperience working in Agile/Scrum environments is preferred. Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
Posted 2 months ago
8 - 12 years
15 - 19 Lacs
Bengaluru
Work from Office
Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large. Your Role Strategic Planning and Architecture: Design and define scalable, customer-centric digital solutions using Adobe Experience Cloud, including AEM, Adobe Analytics, Adobe Target, and Adobe Campaign. Align Adobe solutions with business objectives, ensuring end-to-end integration across marketing, sales, and customer experience functions. Stakeholder Collaboration: Act as a liaison between business leaders, technical teams, and external partners to translate business requirements into actionable technical solutions. Provide strategic guidance to clients on digital transformation, marketing automation, and data-driven customer experiences. Solution Design and Implementation: Develop comprehensive solution blueprints and roadmaps leveraging Adobes ecosystem to meet business needs. Oversee implementation, ensuring solutions are delivered on time, within scope, and meet quality standards. Data-Driven Insights: Analyze customer data to uncover actionable insights and recommend strategies to optimize user journeys and business outcomes. Collaborate with data scientists and analysts to integrate predictive analytics and AI into customer engagement strategies. Enablement and Training: Guide and mentor internal teams on Adobe tools, ensuring effective adoption and utilization of implemented solutions. Conduct workshops and training sessions to empower stakeholders with the knowledge to maximize solution capabilities. Your Profile Bachelors degree, master's degree preferable. 810 years of experience in digital transformation, marketing automation, or customer experience strategy, with a focus on Adobe Experience Cloud solutions. In-depth knowledge of Adobe Experience Cloud, including AEM, Adobe Analytics, Adobe Target, and Adobe Campaign. Familiarity with integration technologies (e.g., REST APIs, JSON, and data layer design). Understanding of modern Martech stacks and their integration with Adobe solutions. Proven ability to align technical solutions with business objectives to drive measurable ROI. Strong verbal and written communication skills to engage effectively with both technical and non-technical stakeholders. Experience managing end-to-end projects, including planning, execution, and delivery. Certifications (Preferred ) Adobe Certified Expert (ACE) certifications in Adobe Experience Cloud products or equivalent Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
Posted 2 months ago
2 - 7 years
10 - 15 Lacs
Gurgaon
Work from Office
Role & responsibilities Support Adobe Campaign post-implementation, providing guidance and ongoing support to CRM Ops and Digital teams on journey build, journey management, campaign build and deployment. Create and manage tickets for Adobe Customer Care resolution. Understand the T-Mobile data specifications and ensure all data is available for Campaign development and deployment; support in the configuration activities & ETL processes. Provide expertise in ACv8 to complete a successful deployment for P360, AAL and Accessories campaigns. Identify and address gaps for the proposed solutions to ensure the desired objectives and requirements are met. Provide recommendations and a roadmap for best practices/optimizations and dependencies for Adobe Campaign. Identify, mitigate, and prevent technical debt. Working closely with development teams to ensure that software solutions are built with long-term sustainability, maintainability, and scalability. Preferred candidate profile Bachelors degree in computer science, Information Systems, or a related field. Working experience on journey build, journey management, campaign build and deployment Strong communication and interpersonal skills Experience working and managing stakeholder relationships.
Posted 2 months ago
5 - 10 years
16 - 31 Lacs
Bengaluru
Hybrid
o 2+ years of SQL development experience including ETL implementations o 2+ years experience (JavaScript preferred) o 2+ years implementing Adobe Campaign for clients setup integrations, create new campaigns, create schemas
Posted 2 months ago
7 - 12 years
10 - 20 Lacs
Delhi, Hyderabad
Work from Office
Location: Delhi / Hyderabad Experience: 7 12 Years CTC: 10 25 LPA Notice Period: Immediate to 15 Days Job Overview: As a Digital Operations Manager , you will be a key member of the Global Digital Marketing Team , reporting to the Global Digital Marketing Lead . Your primary focus will be providing strategic guidance and operational support for our multiple websites, blogs, accessibility standards, and analytics . You will collaborate with digital marketing and communications colleagues globally and across various practices, regions, and functions to drive innovation and enhance our digital marketing strategies . Key Responsibilities: CMS Strategy & Performance : Oversee the Adobe Experience Manager (AEM) CMS platform , including the firms main website, microsites, toolkits, and client portal. Website Restructure Project : Act as a key stakeholder in the firm’s website restructuring project , contributing technical and UX expertise and managing digital agencies. Enhancements & Feature Development : Continuously improve the user experience and develop new features to enhance client engagement. Personalization & A/B Testing : Develop a strategy for Adobe Target , implementing A/B testing to optimize marketing campaign results. Landing Page Optimization : Create campaign-led landing pages and enhance user journeys to maximize engagement. Accessibility Standards : Strive to achieve high accessibility standards across all digital platforms. SEO Execution : Lead and execute the firm’s SEO strategy , collaborating with internal teams and external SEO agencies to meet KPIs. CMS Roadmap Development : Define CMS enhancement roadmaps for the next 3-6-9 months in collaboration with the digital team. Content Quality & Training : Ensure best practices in content management, oversee quality control , and train content editors. Agency & Stakeholder Management : Proactively manage relationships with development agencies, IT teams, and Adobe Support . Operational Roadmap : Track resource availability, challenges, and opportunities in the execution of digital initiatives . What You Will Do: Play a pivotal role in shaping the firm’s digital-first approach. Collaborate across teams, regions, and functions . Lead the website, microsites, and client portal . Use data-driven insights to drive strategic decision-making . Required Experience & Skills: Must-Have Experience: CMS Expertise : Extensive experience working with Adobe Experience Manager (AEM) on both technical and content aspects. Technical Knowledge : Strong understanding of HTML, SEO, and UX best practices. Analytics Proficiency : Experience with Adobe Analytics and/or Google Analytics . Stakeholder Engagement : Excellent ability to engage with multiple internal and external stakeholders. Project Management : Experience leading CMS implementation and enhancement projects . Audience Targeting & Engagement : Strong experience in persona-driven audience targeting . AEM Authoring Expertise : Creating and managing website structures. Handling tag structure and website taxonomy . Migrating content between environments. Setting up website pages and managing digital assets . Team Leadership : Experience managing content authors and training them in AEM content operations. Agile Framework Experience : Strong background in working as a Product Owner within Agile Scrum frameworks using Jira, Rally, or TFS . IT Operations Management : Experience collaborating with IT support teams to manage website uptime and service incidents . Nice-to-Have Experience: AEM Component Testing : Basic experience testing AEM components in Touch UI & Classic UI . Web Accessibility Compliance : Familiarity with tools like Siteimprove/SilkTide to ensure accessibility compliance. Cookie Compliance : Knowledge of implementing cookie compliance solutions (e.g., OneTrust). System Integrations : Exposure to integrating AEM with CRM, Adobe Analytics, Adobe Campaign, and Adobe Target . How We Will Support You: From day one , you will have opportunities to continuously grow and develop your skills. We offer: Formal training and on-the-job learning . Access to DMI courses , LinkedIn premium tools , and bi-monthly global digital marketing meetings to share best practices and innovations. Ready to take on this exciting role? Apply now!
Posted 2 months ago
8 - 13 years
16 - 25 Lacs
Pune, Bengaluru, Jaipur
Hybrid
Must Skills: Proficiency in Adobe Experience Platform (AEP) Strong understanding of data integration and data modeling Exp. in developing scalable and secure applications Knowledge of cloud technologies and services API development and integration
Posted 2 months ago
11 - 13 years
25 - 40 Lacs
Gurgaon
Hybrid
Apply Now! Vineeta@black-Turtle.co Experience: 11+ Years Senior Adobe Campaign Engineer in Marketing Technology Reports to the Engineering Manager Be part of the cloud journey and migration of Adobe Campaign Classic to Journey Optimiser Skills : Strong product knowledge in Adobe Campaign Classic . Strong skills in using XML , Java, JavaScript . Understanding of best practice implementations for marketing campaign communications systems. Cloud hosting, AWS preferred. Microservices knowledge preferred. CI/CD tools, Jenkins preferred. Working with other disciplines such as Architecture & Solution design. Agile development practice. Rally, Confluence and git. Knowledge of a DevOps culture, supporting the code that you write. Calling all Senior Analyst Engineers! We are seeking Senior Adobe Campaign Engineers to join our Marketing Technology team. With a strong focus on investing in our people, as a senior member of the team you will be providing technical leadership and mentoring to colleagues, as well as contributing to the overall output from the team. What would you be doing? Working in an Agile Scrum team and collaborating with other scrums in the service and teams across the enterprise to deliver on committed features & evergreen software management, as well as regularly celebrating outcomes. You will assist in leading a high performing culture by motivating and engaging your team and peers. Your experience
Posted 2 months ago
5 - 10 years
12 - 22 Lacs
Gurgaon
Hybrid
Apply Now! Vineeta@black-Turtle.co Job Role : Adobe Campaign Engineer Senior Adobe Campaign Engineer in Marketing Technology Reports to the Engineering Manager Be part of the cloud journey and migration of Adobe Campaign Classic to Journey Optimiser Skills : Strong product knowledge in Adobe Campaign Classic . Strong skills in using XML , Java, JavaScript . Understanding of best practice implementations for marketing campaign communications systems. Cloud hosting, AWS preferred. Microservices knowledge preferred. CI/CD tools, Jenkins preferred. Working with other disciplines such as Architecture & Solution design. Agile development practice. Rally, Confluence and git. Knowledge of a DevOps culture, supporting the code that you write. Calling all Senior Analyst Engineers! We are seeking Senior Adobe Campaign Engineers to join our Marketing Technology team. With a strong focus on investing in our people, as a senior member of the team you will be providing technical leadership and mentoring to colleagues, as well as contributing to the overall output from the team. What would you be doing? Working in an Agile Scrum team and collaborating with other scrums in the service and teams across the enterprise to deliver on committed features & evergreen software management, as well as regularly celebrating outcomes. You will assist in leading a high performing culture by motivating and engaging your team and peers. Your experience
Posted 2 months ago
15 - 20 years
35 - 70 Lacs
Chennai, Pune, Bengaluru
Work from Office
Excellent oral and written communication skills Creating and maintaining client relationships Strong understanding of Marketing processes, data management, data strategy, data integration, marketing & Advertising technologies and their integrations.
Posted 2 months ago
5 - 10 years
6 - 14 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
•Provide advisory, consulting, and technical implementation services to customers on Adobe Experience Platform and Adobe Journey Optimizer •Assess customer requirements, pain points, goals and make recommendations on solution architecture, design.
Posted 2 months ago
5 - 8 years
4 - 8 Lacs
Hyderabad
Work from Office
UX Design Senior Supervisor Purpose: The purpose of this document is to provide the framework for a job description of a UX Design Senior Supervisor. This is meant merely to be a framework as all teams will have different needs depending on their current staff / talent pool, existing campaign building and management resources. OVERVIEW: We are seeking a dynamic leader to join our team as a UX Design Senior Supervisor. While previous CDP (customer data platform)team management experience is beneficial and sought, we are open to candidates with 8+ total years working experience including 3+ years experience in team support and guidance. WHAT YOU' WILL BE DOING ? As a UX Design Senior Supervisor, you will be recruiting, managing, and supporting a team of Customer Data Platform Builders as they create and enhance communications campaigns with an eye towards personalized content and right-time engagement. Our Customer Data Platform unifies our customer data and makes it available to your team to create these experiences, all in one platform. The experiences your team builds will be omnichannel, meeting our customers where they're at in the most personalized way possible. You'll be working closely with your business a strategy partners to make sure what your team creates is the best experience possible for our customers. RELEVANT SKILLSET: 5+ years experience leading a development team, particularly teams skilled in creating multi-channel marketing campaigns. This could include, but is not limited to teams utilizing tools such as Adobe Campaign, Adobe Marketo, Salesforce Marketing Cloud, Braze, Klaviyo, and Cheetah Digital. Prior experience building and supporting a technically proficient team, this will include Interviewing and evaluating talent Recruiting team players to help build a well-rounded and complete team Guiding and mentoring builders to help them achieve business goals Prior experience with a Customer Data Platform sought, but not necessarily required depending on other relevant experience. Redpoint Global One platform is particularly relevant, but any prior CDP experience is a big plus. Example of other CDP vendors where your experience is relevant includes, but is not limited to, Action IQ, Adobe Real-Time CDP, mParticle, Salesforce, Tealium, and Twilio Segment. Segmentation and A/B testing competency required. You need to have demonstrated understanding in audience segmentation based on customer behavior, demographics, preferences, and other groupings. Journey orchestration experience required. Includes setting up end-to-end recurring journeys with optimization mechanisms like choosing best outreach channel over a period of time based on previous engagement, setting up A/B tests etc. You should be able to speak to how youve led a team using marketing technologies to power personalized experiences or where the team or technology have perhaps fallen short in doing so. You should be familiar, comfortable, and passionate about data, including: Familiarity with data mapping, transformation and ETL processes. Proficiency in SQL highly valued: you don't need to be able to write SQL from scratch, but you should be able to interpret statements to assist in troubleshooting. Experience with data governance principles will be highly valued. Understanding of database structures. Experience in overseeing the design and configuration of tests to measure incremental performance as well as configuring metadata to enable their measurement. How data can be used to power personalized experiences. You need to be comfortable in continuous conversation with your business partners and leaders of other teams to understand requirements and requirement changes, while also informing the business strategy based on what's possible in the CDP. To this end, you need to have a positive outlook and collaborative nature, while caring about the nitty gritty details Tools you will be using will include: Jira, Figma, Cheetah Digital reporting suite, Adobe Reporting, Clarity, Work
Posted 2 months ago
3 - 7 years
2 - 5 Lacs
Bengaluru
Work from Office
Description Adobe Campaign Classic Developer About The Role ResponsibilitiesDesign, build, and optimize complex marketing campaigns using Adobe Campaign Classic. Collaborate with cross-functional teams to gather requirements and translate them into effective marketing strategies. Develop and implement data-driven marketing initiatives to enhance customer engagement and conversion rates. Utilize Adobe Campaign Classic to create personalized customer journeys and experiences. Monitor and analyze campaign performance, providing insights and recommendations for continuous improvement. Ensure data integrity and compliance with industry standards and regulations. Stay updated with the latest trends and best practices in digital marketing and Adobe Marketing Cloud technologies. QualificationsBachelors degree in Computer Science, or a related field. Minimum of 3 years of hands-on experience with Adobe Campaign Classic. Proficiency in other Adobe Marketing Cloud technologies such as Adobe Analytics, Adobe Target, and Adobe Experience Manager. Strong understanding of data management, segmentation, and personalization techniques. Excellent analytical and problem-solving skills. Ability to work collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Technical Skills: Proficiency in XML and SOAP for data integration and web services. Experience with JavaScript, HTML, and CSS for customizing campaign templates. Knowledge of SQL for database management and querying. Familiarity with REST APIs for integrating Adobe Campaign Classic with other systems. Understanding of data workflows and ETL processes Preferred Skills: Experience with other marketing automation tools and platforms. Knowledge of HTML, CSS, and JavaScript. Certification in Adobe Campaign Classic or related Adobe technologies. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Adobe Analytics Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
5 - 8 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Title DXQ425_Adobe Target / Adobe Campaign Responsibilities Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: Primary skills:Technology->Digital Marketing->Adobe Campaign Preferred Skills: Technology->Digital Marketing->Adobe Campaign Educational Requirements Bachelor of Engineering,BTech Service Line Digital Experience * Location of posting is subject to business requirements
Posted 2 months ago
5 - 8 years
15 - 20 Lacs
Bengaluru
Work from Office
Adobe Workfront Senior Developer Experience: Total : 5+ on Adobe AEM and Adobe Workfront Relevant : 2+ on Adobe Workfront Responsibilities: Design and implement solutions based on Adobe AEM and Adobe Workfront Lead complex implementation of AEM integrated with Workfront, Email, and internal systems. Lead the design, development, integration, and administration of Workfront for enterprise clients. Lead projects, teams, or serve as a peer mentor Migrate existing functionality to AEM and Workfront Onboarding new user groups to the tool and process, leveraging change management best practices Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals Experience in a fast paced Agile Scrum Delivery Team environment Required to perform management and hands-on software design, development, and review Showcase strong leadership skills, including the ability to deliver constructive feedback and the ability to lead by example Work on estimating development tasks Manage and/or being managed by remote teams/offices Knowledge and Skill: Development & Administration experience with Adobe Workfront platform. Experience leading complex marketing process conversations to help drive workflow designs Experience integrating Workfront with CMS and cross-channel campaign execution systems Planning, strategizing and developing for the platform and the necessary integrations. Experience working on the Latest AEM and Adobe Workfront platform Experience in setting up and configuring Adobe Workfront platform Experience with other suite of products (Analytics, Target, DTM, Campaign, Audience Manager) is preferred. Working knowledge and understanding of the following: Apache, App server logs, RESTful web services, Javascript and jQuery Experience with cross-browser and cross-platform issues (IE, Firefox, Safari, etc.) Familiarity with basic Linux or Unix concepts and commands Good communication and teamwork skills
Posted 2 months ago
7 - 11 years
8 - 17 Lacs
Mumbai
Work from Office
Functional Responsibilities Develop and execute marketing campaigns using Adobe Campaign to drive customer engagement, acquisition, retention, and conversion. Plan, implement, and monitor multi-channel campaigns across various digital platforms, including email, SMS, push notifications, and WhatsApp. Collaborate with cross-functional teams, such as marketing, creative, and analytic, to define campaign objectives, target audiences, messaging, and campaign timelines. Set up and configure campaign workflows, segmentation, and targeting strategies in Adobe Campaign. Manage and optimize campaign performance by analyzing data and leveraging insights from Adobe Analytic. Monitor campaign metrics, track key performance indicators (KPIs), and generate reports to measure campaign effectiveness and ROI. Conduct A/B testing and employ data-driven decision-making to optimize campaign performance and achieve marketing goals. Ensure compliance with data protection and privacy regulations, such as GDPR and CCPA, throughout the campaign process. Stay up to date with industry trends, best practices, and emerging technologies related to campaign management, Adobe Campaign, and Adobe Analytic. Provide training and guidance to marketing teams on the effective use of Adobe Campaign and Adobe Analytic.
Posted 2 months ago
5 - 7 years
9 - 13 Lacs
Mumbai, Bengaluru, Hyderabad
Work from Office
Practice: Strategy & Consulting Global Network Song I Areas of Work: Marketing Platform, Braze, Adobe Campaign, Marketo, Adobe Journey Optimizer | Level: Consultant | Location: Mumbai, Bangalore, Gurgaon, Hyderabad, Pune, Chennai | Years of Exp: 5+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner Key Responsibilities: Design innovative campaign strategies and marketing plans across channels using Braze. Gather business requirements and design processes and solutions for Braze implementation. Set up marketing journeys, programs, and campaigns within the Braze platform. Conduct assessments for Braze capability evaluations, define target operating models, and develop marketing use cases and business cases. Collaborate with clients to ensure seamless Braze implementation and adoption of new tools and processes. Lead assessments of marketing processes and technologies, defining KPIs, solutions, and vendor evaluations for Braze and related Martech tools. Contribute to thought leadership and business development in the campaign management and digital advertising space. Preferred Skills: Configure, test, and deploy marketing workflows in Braze and related platforms. Follow proven methodologies and best practices to enable clients to meet business objectives using Braze. Provide post-go-live consulting, ensuring smooth adoption and optimization of Braze implementations. Share best practices on solution delivery and positioning for maximizing campaign outcomes. Read about us. Qualifications Qualifications & Experience: 4+ years of hands-on/functional consultant experience in Braze implementation with deep functional, industry and client facing experience (or) Equivalent Adobe experience (Adobe Campaign, Adobe Journey Optimizer, Marketo). Extensive experience in gathering requirements, preparing functional blueprints, and coordinating multi-team deployments for Braze marketing solutions. Proven ability to design customer experience journeys and next-best-action strategies using Braze. Expertise in customer acquisition, journey lifecycle and engagement strategies. Strong analytical skills for monitoring trends, analyzing data, and optimizing campaigns. Experience in identifying process improvement opportunities and building business cases for campaign strategies and technology solutions. Familiarity with developing/supporting Martech/Adtech platform technologies with Braze or Adobe.
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Description Adobe Campaign Classic Developer About The Role ResponsibilitiesDesign, build, and optimize complex marketing campaigns using Adobe Campaign Classic. Collaborate with cross-functional teams to gather requirements and translate them into effective marketing strategies. Develop and implement data-driven marketing initiatives to enhance customer engagement and conversion rates. Utilize Adobe Campaign Classic to create personalized customer journeys and experiences. Monitor and analyze campaign performance, providing insights and recommendations for continuous improvement. Ensure data integrity and compliance with industry standards and regulations. Stay updated with the latest trends and best practices in digital marketing and Adobe Marketing Cloud technologies. QualificationsBachelors degree in Computer Science, or a related field. Minimum of 3 years of hands-on experience with Adobe Campaign Classic. Proficiency in other Adobe Marketing Cloud technologies such as Adobe Analytics, Adobe Target, and Adobe Experience Manager. Strong understanding of data management, segmentation, and personalization techniques. Excellent analytical and problem-solving skills. Ability to work collaboratively in a fast-paced environment. Strong communication and interpersonal skills. Technical Skills: Proficiency in XML and SOAP for data integration and web services. Experience with JavaScript, HTML, and CSS for customizing campaign templates. Knowledge of SQL for database management and querying. Familiarity with REST APIs for integrating Adobe Campaign Classic with other systems. Understanding of data workflows and ETL processes Preferred Skills: Experience with other marketing automation tools and platforms. Knowledge of HTML, CSS, and JavaScript. Certification in Adobe Campaign Classic or related Adobe technologies. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Adobe Analytics Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
7 - 10 years
9 - 12 Lacs
Pune
Work from Office
Job Title:Adobe Campaign Hybrid Version Architect. Location :Pune. Mode :Full Time. Experience :6+ Years in Adobe Campaign and Marketing Automation. Employment Type :Full-Time. NOTE :Immediate joiners. We are seeking a highly skilled Adobe Campaign Architect to design, implement, and optimize solutions for our marketing automation initiatives. The ideal candidate will have in-depth experience with Adobe Campaign Classic/Standard and the Hybrid version, as well as a strong background in integrating marketing tools within enterprise :. Lead the architecture, design, and deployment of Adobe Campaign Hybrid solutions tailored to business requirements. Collaborate with stakeholders to gather technical and functional requirements for marketing automation campaigns. Develop and configure custom workflows, schemas, templates, and technical workflows within Adobe Campaign. Ensure seamless integration of Adobe Campaign with other platforms, including CRM systems, APIs, and third-party tools. Guide and mentor development teams on best practices for implementing Adobe Campaign Hybrid solutions. Troubleshoot and resolve technical issues to maintain system performance and reliability. Stay updated on the latest Adobe Campaign features and provide recommendations to enhance system :. Strong expertise in Adobe Campaign Classic, Standard, and Hybrid versions. Hands-on experience in designing and deploying marketing automation solutions. Proficient in SQL, JavaScript, XML, and RESTful APIs. Experience with data modeling, workflow design, and schema customization. Knowledge of integrating Adobe Campaign with other Adobe Experience Cloud tools (e.g., Adobe Analytics, Adobe Experience Manager). Understanding of database systems and marketing data flows. Excellent communication and stakeholder management skills. Preferred Skills. Experience with Adobe Experience Platform (AEP). Familiarity with Agile development practices. Adobe Certified Expert in Adobe Campaign (Preferred). Education Qualification. Bachelor's degree in Computer Science, Information Technology, or a related field. (ref:hirist.tech). Show more Show less
Posted 3 months ago
1 - 6 years
5 - 8 Lacs
Bengaluru, Hyderabad, Mumbai (All Areas)
Work from Office
We are hiring for one of our multinational client for the role of Campaign Specialist (Oracle Eloqua ) based out at Mumbai/Remote. PFB the details: Industry: Chemical (MNC) Payroll Company: Randstad India Location: Mumbai/Remote Position Overview The Marketing Campaign Specialist plays a critical role in executing successful email marketing campaigns , with a strong focus on demand generation and lead nurturing . Operating from a Shared Service Centre , this specialist collaborates with regional business marketing teams to develop, deploy, and optimize email marketing strategies and reports. Reporting to Dows Global Commercial Excellence function, the ideal candidate will have expertise in email marketing best practices , keen attention to detail, and the ability to manage multiple campaigns simultaneously. This includes campaign creation, email design, performance tracking, A/B testing, audience segmentation, and Oracle Eloqua proficiency. Key Responsibilities Email Campaign Deployment & Management Collaborate with Marketing Communications to create visually appealing email templates and content , including subject lines, body text, graphics, and CTAs, ensuring alignment with brand guidelines and campaign goals. Work with Marketing stakeholders to understand campaign objectives and target audiences. Manage and segment audiences within Eloqua and Customer Data Platforms (CDP) for targeted and effective campaigns. Schedule and execute email campaigns using Oracle Eloqua and Adobe Real-Time Customer Data Platform (CDP) while monitoring and troubleshooting deployment issues. Design landing pages and forms to support campaign objectives. Performance Tracking & Reporting Track and analyse key email performance metrics (open rates, click-through rates, conversion rates, etc.). Generate reports with actionable insights to improve future campaigns. Create and manage Campaign IDs (CIDs) within Eloqua for tracking and reporting. Conduct A/B testing and other optimization techniques to enhance email engagement. Compliance & Best Practices Ensure all email campaigns comply with GDPR and other data privacy regulations , as well as Dow best practices . Maintain data privacy protocols to ensure compliance and database accuracy. Collaboration & Support Implement, maintain, and test lead scoring models to optimize automatic lead qualification . Support marketing technology/capability management with routine maintenance activities. Provide training and support to team members and new hires on email marketing tools and techniques. Critical Success Factors Strong organizational skills , with the ability to prioritize and manage multiple projects. Ability to work effectively in diverse, cross-functional teams across multiple regions. Sense of urgency in meeting commitments and completing campaigns on schedule. Analytical mindset, creativity, and a customer-centric approach . Excellent verbal and written communication skills . Understanding of digital marketing trends and a curiosity for innovation in the field. Required Qualifications Education : Bachelor’s degree in Marketing, Business, or Technology (or related field. Experience : 2+ years of hands-on experience in digital communication and campaign management, preferably in a B2B environment. Technical Skills : Strong proficiency in Oracle Eloqua , including end-to-end campaign setup, email design, landing page creation, and audience management . Ability to analyze campaign performance data and provide data-driven insights . Preferred Skills Familiarity with Microsoft Dynamics CRM is an added advantage. Knowledge of best practices in email marketing and digital campaign optimization . Experience with HTML, CSS, and JavaScript is an advantage. Eloqua certification or other marketing automation certifications . Experience with Customer Data Platforms (CDP) for audience segmentation and management. Interested candidates may share their CV at: anisha.rana@randstad.in OR WhatsApp: 7973641471
Posted 3 months ago
7 - 11 years
8 - 12 Lacs
Bengaluru
Work from Office
Skill required: IX Product Engineering Services - Digital Site Designing Designation: Engineering Services Specialist Qualifications: BE Years of Experience: 7 to 11 years What would you do? Industry X operations enables end-to-end operations integration through data & digital twin to operate client core processes and client product centric operations. Moving to an intelligent operating model powered by data, digital technologies and talent unlocked value at the seams The Digital Site Designing team focuses on building operational sites for desktop and mobile devices. The team uses tools and platforms like Adobe Campaign Modules, HTML, HTML5, CSS, CSS3, JavaScript, jQuery, and JavaScript frameworks to perform their day to day operations. What are we looking for? Agility for quick learning Roles and Responsibilities: Electricity Transmission-Power System Engineer- Electrical Generation, Transmission and Distribution Technology.Energy Business:Work on Dig silent Power Factory/ETAP/MATLAB or Similar Power System Modelling Software:Work on Circuit Design, Modelling of Generation, Transmission, Distribution network from Electrical drawings / Data sheets:Familiar with standards like ANSI (American National Standards Institute), IEEE, NEC, ISA, NEMA:Review of electrical drawings SLD (Single Line Diagram) and Datasheets:Electrical network power flow analysis, complex circuits, Network development and Network optimization. Preparation of Substation layouts and section data updating in Dig silent Power Factory projects based on customer specification. Preparation of Asset transmission and reinforcement design in grid network. Support the senior engineer with the inputs for all design calculations related to Primary & Power factory simulation software. Understanding of Technical data sheets of primary equipment. Basic Knowledge of primary equipment, such as circuit breakers, disconnectors, earthing switches, instrument transformers, power transformers, etc.Power System Engineer should have the following basic understanding.Fundamentals of power System.Understanding AC and DC Load Power Flow analysis.Understanding of Short circuit faults.Knowledge of Power Factory Tool, PSSE, PSCAD, ETAP, SKM NG Deliverables Point of View 1)Customer Connectivity (Offer studies) 2)Studies for transformer Project progression DNO (Distribution Network Operators) connection (132 KV and below)3)Network option assessment studies- Planning Studies (NOA (Network Option Assessment)) - (April to September)4)Demand Compliance Studies BO7 - (September to February) Power System study point of view for NG requirement - Short circuit studies (3phase and single phase) Boundary creation and assessment for wider network planning for HV (High Voltage) side 400/275kV Voltage studies -400/275/132Kv (Voltage step change) Thermal studies 400/275/132kV (Contingency analysis), Transformer contingency (N-1, N-2 fault Condition)1)Substation design modelling 2)Feasibility studies- customer connections offer to utility network3)Network option assessment 4)Reinforcement work5)Demand compliance studies on LV side6)Short circuit studies7)Contingency analysis N-1 N-2 N-1-D8)Load flow analysis9)Voltage studies10)Per unit analysis 11)How facts device works with detailed engineering Qualification BE
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice Join our team of Strategy & Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Marketing, Sales & Service | Level: Analyst/ Consultant | Location: Delhi, Gurgaon, Mumbai, Bangalore | Years of Exp: 2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Manage customer journeys across the lifecycle: Leverage the comprehensive suite of analytics, consulting and technology solutions that Accenture offers to create relevant customer experiences across the customer lifecycle, drive business performance, identify cost optimization opportunities through people, process or technology interventions. Manage solution design & execution: Lead process and technology assessment, KPI and definition, solution and vendor assessment for different technologies Monitor trends and analyze data to optimize solutions: Identify continuous process improvement opportunities Develop business case for designed strategies Bring your best skills forward to excel at the role: Ability to conduct research to unearth facts and generate actionable insights/ ability to translate findings into actionable insights Bring your strong analytical skills to analyze large volumes of data and combine them with macroeconomic factors and competitive benchmarking to cull out insights relevant to stakeholder teams Gather business requirements, design process & solution implementation: Collaborate with various client and Accenture business and technology stakeholders in implementing solutions and assisting in change management and adoption of the new tool/process Communication and Presentation Skills to share the perfect pitch with key stakeholders Client handling skills to develop, manage and deepen relationships with key stakeholders Read about us. Qualifications Your experience counts! Master of Business Administration / Post Graduate Diploma in Management 2-6 years of relevant experience in managing full spectrum of sales, marketing & service programs execution, from strategy definition to technical delivery, with deep functional, industry and client facing experience Language Requirement JLPT N3 qualified or better Will be able to hold business conversations with Japanese leadership and clients Will be able to generate deliverables in Japanese Exposure to analytical and data visualization tools Hands on experience with at least one of the front-office or back-office market leading platform tools such as Salesforce, Adobe campaign, Marketo, Adobe Experience Cloud, Genesys, Amazon Connect, Microsoft Dynamics etc. Working with middle to senior management levels within existing organization / client organizations Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
Posted 3 months ago
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