Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in Bengaluru
>
Microland
>
Administrator - Service Desk (SD1)

Administrator - Service Desk (SD1)

2 - 8 years

|

2 - 8 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

business applications Printer+Scanner+Outlook+MS Office Applications Wireless Administration

Work Mode

Remote

Job Type

Full Time

Job Description

Role Responsibilities

Handle incoming support requests via calls, emails, and chat, providing initial troubleshooting.
Record, classify, and prioritize tickets, ensuring timely updates and resolution.
Contribute to Knowledge Base with new articles and provide remote troubleshooting support.
Monitor ticket status, escalate issues when necessary, and ensure resolution within SLA.

Job Requirements

Any Graduate (Engineering/Science).
Strong troubleshooting skills on different versions of Windows OS and desktop applications.
Experience with service desk support and basic knowledge of domain setup.
Ability to configure and troubleshoot email clients, printers, and copiers locally and remotely.

More Jobs at Microland

Engineer - Field Services

Gurgaon

Experience: Not specified

INR 2 - 5 Lacs

Engineer - Service Desk

Gurgaon

Experience: Not specified

INR 2 - 8 Lacs

Digital Voice - Associate SME (VC2)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

SME - Wintel & Virtualization (WV1)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Digital Network & Security - Associate SME (NS1)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Information Technology & Services

Chennai

RecommendedJobs for You

Administrator - Service Desk (SD1)

Bengaluru, Karnataka, India

Administrator - Service Desk (SD1)

Bengaluru

Administrator - Service Desk (SD1)

Bengaluru

Administrator - Service Desk (SD1)

Bengaluru

Administrator - Service Desk (SD1)

Pune, Maharashtra

Associate Software Development Engineer - Automation & Platforms

Bengaluru, Karnataka, India

Software Development Engineer - Service Management

Bengaluru, Karnataka, India

Software Developer - Automation & Platforms

Bengaluru, Karnataka, India

Administrator - Service Desk (SD1)

Bengaluru, Karnataka, India

Associate Technical Specialist - Service Management (SNO)

Bengaluru, Karnataka, India