Jobs
Interviews

70 Administrator Jobs - Page 3

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Cisco Routing and Switching.

Posted 1 month ago

Apply

3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Citrix Admin.

Posted 1 month ago

Apply

3.0 - 5.0 years

5 - 7 Lacs

Kolkata

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: L&P Policy Acquisition & Servicing.

Posted 1 month ago

Apply

3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation.

Posted 1 month ago

Apply

3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows Server Admin.

Posted 1 month ago

Apply

3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: OpenShift.

Posted 1 month ago

Apply

5.0 - 6.0 years

7 - 8 Lacs

Pune

Work from Office

ITIL framework knowledge and operational

Posted 1 month ago

Apply

3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SQL Server Application Admin.

Posted 1 month ago

Apply

9.0 - 10.0 years

11 - 12 Lacs

Hyderabad

Work from Office

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Unix Administration Delivery Skills : 1. Proactive monitoring and investigation of logs: Initiate Unix and Linux, AS 400 administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket 2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. Process Compliance: * Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process. * Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), * Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), * Ensure tickets are closed post user/customer communication, * Maintain inventory of Network equipments and links, * Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Posted 1 month ago

Apply

2.0 - 7.0 years

5 - 6 Lacs

Noida

Work from Office

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. eg, Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise)

Posted 1 month ago

Apply

4.0 - 7.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Required Skills Technology | Storage and Backup Roles|Backup Administrator Technology | Backup|Identifying the backup residing(tape/media/disk) locations Technology | Container Technologies|Storage containers Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Respective Product Certification Delivery Skills : (1) Proactive monitoring and investigation of logs: Initiate Backup administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket (2) Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome (3) Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. (4) Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Posted 1 month ago

Apply

1.0 - 2.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PL-SQL.

Posted 2 months ago

Apply

3.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Oracle Database Admin. Experience: 3-5 Years.

Posted 2 months ago

Apply

8.0 - 12.0 years

20 - 35 Lacs

Indore, Hyderabad, Bengaluru

Hybrid

SAP BASIS & HANA Administrator: TekLink International, Inc(HGS). has been assisting global customers since 2003 bringing data to life as their Trusted Analytics and Planning partner. At TekLink, we have over 18 years of experience implementing analytics and planning solutions We serve customers across multiple industries including, Consumer Packaged Goods (CPG), Manufacturing, Technology, Higher Education and Public institutions. Majority of our customers are renowned fortune 500 organizations. What we are looking for: SAP BASIS/Netweaver Administrator with 6+ years of experience Worked extensively on support & end-to-end implementation projects Had performed end to end Enhancement pack upgrades and Systems Migrations Worked on ECC, BW, BPC, Portal systems. Should have experience on HANA Installation, migration and administration. SAP HANA Certification is preferred. BTP Extensive DB knowledge on SQL / Oracle / HANA. Experience in any of the Cloud tool (Azure/AWS/GCP/IBM). Should have basic knowledge in 'SAP Workloads on Cloud'. Should be willing to work in 24/7 environment Excellent oral and written communication skills Excellent teamwork skills. Working at TekLink(HGS) At TekLink our employees get an open and collaborative environment and gain experience working for customers in various industries while solving complex business problems. They get support to learn new technologies as well as to enhance existing skills to further their career growth. We offer: Very competitive remuneration Excellent Benefits including Health, accidental and Life coverage. Excellent performance based annual increments. Fast paced growth opportunities International work experience Opportunity to participate in various sports and CSR activities.

Posted 2 months ago

Apply

1.0 - 5.0 years

4 - 5 Lacs

Kothuru

Work from Office

Greetings from Ashkom! We are hiring for the role of " Administrator" for the well known MNC FMCG company , position based at Kothur (Hyderabad) . Job Profile - Administrator Location Kothur (Hyderabad) Experience - 1-5 years Qualification Any Graduation Roles & Responsibility 1. Always coordinate with the plant manager & manage his schedule 2. Join Daily drum beats meeting and collating the data and closing action items basis those. 3. Office activities & event management & co-ordination with HR dept 4. Use of Microsoft Applications like PowerPoint, word, excel, etc 5. Should know Hindi, English language 6. Must have good communication skills Your Manpower Manager Udit Agnihotri (He/Him) HR- Recruiter Ashkom Media India Private Limited +91-9977082289 udit.ashkom@gmail.com Website: www.ashkom.com

Posted 2 months ago

Apply

5.0 - 8.0 years

9 - 15 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Location: Bangalore/Hyderabad/Pune/Mumbai/Chennai Years of Experience 5 8 Years Any Project specific Prerequisite skills Salesforce DevOps Engineer, Administrator + highly proficient with CLI (setting up a CI/CD platform with CLI is experience Im looking for) “ Hands on with the “custom” work within the DevOps pipeline leveraging SF CLI and runtimes like Bitbucket pipelines or Jenkins. The candidates should agree to work in the second shift, which runs from 2:30 PM to 12 Midnight. Detailed JD We are seeking a highly skilled Senior Salesforce DevOps Engineer to join our dynamic team. The ideal candidate will have extensive experience in Salesforce DevOps, including building and maintaining CI/CD frameworks on Salesforce. This role requires a proactive individual who can drive automation, improve deployment processes, and ensure the reliability and scalability of our Salesforce environment. Key Responsibilities: Design, implement, and manage CI/CD pipelines for complex, highly customized Salesforce applications. Collaborate with development and operations teams to streamline deployment processes. Monitor and optimize Salesforce environments for performance and scalability. Automate repetitive tasks to improve efficiency and reduce manual intervention. Ensure compliance with best practices and security standards in Salesforce DevOps. Key Qualifications: Experience: Minimum 5 years of hands-on experience in Salesforce DevOps. Technical Skills: Proficiency in CI/CD tools (e.g., Bitbucket Pipelines, Jenkins), Salesforce DX, and scripting languages (e.g., Python, Shell). Version Control: Strong proficiency in Git and command-line interfaces. Problem-Solving: Strong analytical skills to troubleshoot and resolve complex issues. Collaboration: Excellent communication skills to work effectively with cross-functional teams. Innovation: Ability to drive continuous improvement and innovation in DevOps practices. Leadership: Experience mentoring junior team members and leading projects. Preferred Qualifications: Salesforce certifications (e.g., Salesforce Certified DevOps Engineer). Experience with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Knowledge of Agile methodologies and tools (e.g., Jira, Confluence). Experience working within large organizations with multiple development teams. Familiarity with Omnistudio/Vlocity and the Vlocity Build Tool CLI.

Posted 2 months ago

Apply

7.0 - 12.0 years

8 - 12 Lacs

Thiruvananthapuram

Work from Office

Oversee day-to-day operational activities Develop and implement operational policies and procedures. Lead, motivate, and manage operational teams to achieve performance targets. Collaborate with senior management to set and meet strategic goals

Posted 2 months ago

Apply

3.0 - 7.0 years

8 - 9 Lacs

Bengaluru

Work from Office

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Juniper R and S Administrator - Level 2 Support Technology | Sophos Administrator - Level 2 Support Technology | Sonicwall Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : B.Sc Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Posted 2 months ago

Apply

3 - 7 years

6 - 16 Lacs

Bengaluru

Hybrid

Role & responsibilities Use advanced techniques and tools to capture the accurate geometry and dimensions of the assets and create realistic 3D models that can be used for design, analysis, and simulation purposes. Audit the quality of 3D models being delivered by 3rd party providers for correctness and adherence to company standards. Guide clients and stakeholders in specifying expectations to third parties for large-scale, outsourced 3D modelling efforts. Clearly outline and communicate these expectations for inclusion in contract documents and/or specifications. Support / Guide the design team for any issues (all disciplines) Create macros in Programmable Macro Language (PML) to automate simple tasks like adding or updating UDAs, extraction of Navisworks/Review files, etc. Configure project-specific customizations using PML/PML II Set up the clash management and run clash reports. Generate custom reports from the 3D model as per project requirements. Integrate data from various sources and create intelligent asset visualizations for digital twins. Programmatically upload attributes into 3D modelling software and extract data from 3D modelling software and compare them with other data sources. Diagnose issues and deviations from standards in existing 3D models of oil and gas facilities using AVEVA E3D software. Use advanced techniques and tools to rectify issues and update models to contain complete and accurate metadata attributes. Configure (including troubleshooting) and extract key deliverables like Material Take Off (MTO), piping isometrics, equipment lists, line lists, weight reports, etc. Preparation of 3D modelling guidelines and specifications, including lessons learned across assets Database creation and administration (including exporting, importing, clean-up, and merging databases) Loading and building catalogues and specifications Setting up users and databases. Create new catalogues for the projects as per vendor data for piping, equipment, structural, and electrical & instrumentation. Manage E3D/PDMS Global and E3D/PDMS Extract Databases. Coordinate with Systems lead in setting up global projects. Create local backups of running projects as necessary. Job Description: The 3D CAD Administrator is responsible for creating and maintaining detailed 3D models of facilities, equipment, and systems. This role involves using advanced CAD software to develop accurate and efficient models that support engineering design, visualization, and analysis. They will be responsible for delivery of Oversee HxGN Smart3D, AVEVA E3D setup and administration, database management, clash manager configuration, report customization, MDS customization (support modeling), creation and management of user-defined attributes (UDAs), spooler setup, and catalogue and specification building in a global environment.

Posted 2 months ago

Apply

7 - 12 years

15 - 25 Lacs

Chennai, Bengaluru, Mumbai (All Areas)

Hybrid

Role & responsibilities 7+ Yrs 4+ yrs IIB, ACE, WMQ, WMB, Message Broker, Data power, Integration Bus, Websphere Message Broker, Production Support Design and development Administration - Installation, Configuration WMQ, WMB ,IIB, ACE Please share your updated resume on puneet@mounttalent.com

Posted 2 months ago

Apply
Page 3 of 3
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies