55 Administrator Jobs - Page 2

Location: Bangalore/Hyderabad/Pune/Mumbai/Chennai Years of Experience 5 8 Years Any Project specific Prerequisite skills Salesforce DevOps Engineer, Administrator + highly proficient with CLI (setting up a CI/CD platform with CLI is experience Im looking for) “ Hands on with the “custom” work within the DevOps pipeline leveraging SF CLI and runtimes like Bitbucket pipelines or Jenkins. The candidates should agree to work in the second shift, which runs from 2:30 PM to 12 Midnight. Detailed JD We are seeking a highly skilled Senior Salesforce DevOps Engineer to join our dynamic team. The ideal candidate will have extensive experience in Salesforce DevOps, including building and maintaining CI/CD frameworks on Salesforce. This role requires a proactive individual who can drive automation, improve deployment processes, and ensure the reliability and scalability of our Salesforce environment. Key Responsibilities: Design, implement, and manage CI/CD pipelines for complex, highly customized Salesforce applications. Collaborate with development and operations teams to streamline deployment processes. Monitor and optimize Salesforce environments for performance and scalability. Automate repetitive tasks to improve efficiency and reduce manual intervention. Ensure compliance with best practices and security standards in Salesforce DevOps. Key Qualifications: Experience: Minimum 5 years of hands-on experience in Salesforce DevOps. Technical Skills: Proficiency in CI/CD tools (e.g., Bitbucket Pipelines, Jenkins), Salesforce DX, and scripting languages (e.g., Python, Shell). Version Control: Strong proficiency in Git and command-line interfaces. Problem-Solving: Strong analytical skills to troubleshoot and resolve complex issues. Collaboration: Excellent communication skills to work effectively with cross-functional teams. Innovation: Ability to drive continuous improvement and innovation in DevOps practices. Leadership: Experience mentoring junior team members and leading projects. Preferred Qualifications: Salesforce certifications (e.g., Salesforce Certified DevOps Engineer). Experience with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Knowledge of Agile methodologies and tools (e.g., Jira, Confluence). Experience working within large organizations with multiple development teams. Familiarity with Omnistudio/Vlocity and the Vlocity Build Tool CLI.

Oversee day-to-day operational activities Develop and implement operational policies and procedures. Lead, motivate, and manage operational teams to achieve performance targets. Collaborate with senior management to set and meet strategic goals

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Juniper R and S Administrator - Level 2 Support Technology | Sophos Administrator - Level 2 Support Technology | Sonicwall Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : B.Sc Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Role & responsibilities Use advanced techniques and tools to capture the accurate geometry and dimensions of the assets and create realistic 3D models that can be used for design, analysis, and simulation purposes. Audit the quality of 3D models being delivered by 3rd party providers for correctness and adherence to company standards. Guide clients and stakeholders in specifying expectations to third parties for large-scale, outsourced 3D modelling efforts. Clearly outline and communicate these expectations for inclusion in contract documents and/or specifications. Support / Guide the design team for any issues (all disciplines) Create macros in Programmable Macro Language (PML) to automate simple tasks like adding or updating UDAs, extraction of Navisworks/Review files, etc. Configure project-specific customizations using PML/PML II Set up the clash management and run clash reports. Generate custom reports from the 3D model as per project requirements. Integrate data from various sources and create intelligent asset visualizations for digital twins. Programmatically upload attributes into 3D modelling software and extract data from 3D modelling software and compare them with other data sources. Diagnose issues and deviations from standards in existing 3D models of oil and gas facilities using AVEVA E3D software. Use advanced techniques and tools to rectify issues and update models to contain complete and accurate metadata attributes. Configure (including troubleshooting) and extract key deliverables like Material Take Off (MTO), piping isometrics, equipment lists, line lists, weight reports, etc. Preparation of 3D modelling guidelines and specifications, including lessons learned across assets Database creation and administration (including exporting, importing, clean-up, and merging databases) Loading and building catalogues and specifications Setting up users and databases. Create new catalogues for the projects as per vendor data for piping, equipment, structural, and electrical & instrumentation. Manage E3D/PDMS Global and E3D/PDMS Extract Databases. Coordinate with Systems lead in setting up global projects. Create local backups of running projects as necessary. Job Description: The 3D CAD Administrator is responsible for creating and maintaining detailed 3D models of facilities, equipment, and systems. This role involves using advanced CAD software to develop accurate and efficient models that support engineering design, visualization, and analysis. They will be responsible for delivery of Oversee HxGN Smart3D, AVEVA E3D setup and administration, database management, clash manager configuration, report customization, MDS customization (support modeling), creation and management of user-defined attributes (UDAs), spooler setup, and catalogue and specification building in a global environment.

Role & responsibilities 7+ Yrs 4+ yrs IIB, ACE, WMQ, WMB, Message Broker, Data power, Integration Bus, Websphere Message Broker, Production Support Design and development Administration - Installation, Configuration WMQ, WMB ,IIB, ACE Please share your updated resume on puneet@mounttalent.com

We are seeking a skilled and detail-oriented person for UC4 team. The ideal candidate will have a strong understanding of job scheduling principles along with good working knowledge in Administration level Job description- * Installation, configuration, deployment and upgradation of Automic/UC4 Software. * Should have thorough knowledge on Automic Architecture and tools. * Installation, Configuration, deployment of Automic Agents like SAP, FTP, Windows, Linux and others. * Support and maintenance of Enterprise Scheduling environments. * Should be able to configure and troubleshoot UC4 application, agents, jobs and other components Automation Engine. * Should be expertise with UC4/Automic scheduling, monitoring and trouble-shooting. * Should be able to create new jobs, Workflows, Events and schedules as per the need of the business. * Create and Migrate Jobs and workflows flows across different environments. * Should have experience with SAP Jobs / Configuration. * Identify opportunities to improve/automate the existing processes. * Providing Root Cause Analysis to determine the facts based on the problem. * Adherence to Change Management process and controls flow for various changes being implemented. * Good understanding of ITIL process is must. * Should be able to work with multiple application teams. * Should have scripting (Batch / shell / Perl) skills * Experience with different operations system will be a plus. Note : Resource who has experience with multiple scheduling software will have an added advantage (AutoSys / DE-Series / Control-M/ Appworx/ CA View/ Dollar Universe )

SAP BASIS & HANA Administrator: TekLink International, Inc(HGS). has been assisting global customers since 2003 bringing data to life as their Trusted Analytics and Planning partner. At TekLink, we have over 18 years of experience implementing analytics and planning solutions We serve customers across multiple industries including, Consumer Packaged Goods (CPG), Manufacturing, Technology, Higher Education and Public institutions. Majority of our customers are renowned fortune 500 organizations. What we are looking for: SAP BASIS/Netweaver Administrator with 6+ years of experience Worked extensively on support & end-to-end implementation projects Had performed end to end Enhancement pack upgrades and Systems Migrations Worked on ECC, BW, BPC, Portal systems. Should have experience on HANA Installation, migration and administration. SAP HANA Certification is preferred. BTP Extensive DB knowledge on SQL / Oracle / HANA. Experience in any of the Cloud tool (Azure/AWS/GCP/IBM). Should have basic knowledge in 'SAP Workloads on Cloud'. Should be willing to work in 24/7 environment Excellent oral and written communication skills Excellent teamwork skills. Working at TekLink(HGS) At TekLink our employees get an open and collaborative environment and gain experience working for customers in various industries while solving complex business problems. They get support to learn new technologies as well as to enhance existing skills to further their career growth. We offer: Very competitive remuneration Excellent Benefits including Health, accidental and Life coverage. Excellent performance based annual increments. Fast paced growth opportunities International work experience Opportunity to participate in various sports and CSR activities.

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | ASA Firewall Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | ASA Firewall Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise)

Executive Support: Manage and optimize the Directors complex calendar, including scheduling meetings, travel arrangements, and key events. Prepare briefing materials, agendas, and presentations for meetings. Handle confidential information with utmost discretion. Coordinate and prioritize incoming communications (emails, calls, documents) for the Director. Project & Office Management: Oversee key projects and initiatives on behalf of the Director. Manage workflows and deadlines to ensure timely completion of tasks. Lead and mentor junior administrative staff and executive assistants. Stakeholder Engagement: Serve as a liaison between the Director and internal/external stakeholders. Draft and review correspondence, reports, and presentations. Coordinate with other departments to facilitate smooth operations. Event & Travel Coordination: Arrange complex travel itineraries, including visas, accommodations, and logistics. Strategic Support: Assist in preparing strategic documents, reports. Conduct research and compile data to support decision-making. Anticipate the Directors needs and proactively manage tasks and issues. Play as a role of CRM to maintain the good relationship with the existing clients. Skills: Exceptional organizational and time-management skills. Strong written and verbal communication abilities. Good listening skills. High level of discretion and confidentiality. Proficiency in MS Office Suite, Google Workspace, and proficiency in any software . Strong problem-solving skills and adaptability in a fast-paced environment. Strategic thinking and problem-solving Proactive and resourceful High emotional intelligence and interpersonal skills Leadership and team management.

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | ASA Firewall Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Call or WhatsApp Resume 07479993999 Knowledge of computers is a must. Back end job Know how to access youtube and Instagram. 10th fail can also apply Day Shift - full time Job Nearby Uppal preferred Required Candidate profile Fresher, Entry Level, Data Entry, Back Office, Computer Operating, Non Voice, Backend, Administrator, Front Desk, Office Assistance, Receptionist, Front Office, Telephone Operating, Clerical Work

Required Skills Technology | Infrastructure Monitoring Tool - SolarWinds Technology | Infrastructure Monitoring Tool - SCOM Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | SCP As a Level 2 SCOM/SolarWinds Administrator, you will be responsible for assisting in the setup, configuration, and maintenance of SCOM/SolarWinds monitoring solutions for our IT infrastructure. You will work closely with senior SCOM/SolarWinds administrators and ensure that our systems are effectively monitored and incidents are addressed promptly. Key Responsibilities: 1. SCOM Setup and Configuration: - Assist in the installation and configuration of SCOM management servers, agents, and monitoring solutions. - Collaborate with Level 2 and Level 3 teams to ensure effective monitoring of our IT systems. 2. Alert Monitoring and Incident Management: - Monitor alerts and notifications generated by SCOM to identify potential issues or incidents. - Assist in the identification and categorization of incidents and take appropriate actions as required. 3. Data Collection and Analysis: - Assist in collecting and analyzing monitoring data to identify performance trends and potential problems. - Help in creating basic reports and dashboards to track IT infrastructure resources. 4. Documentation: - Maintain documentation of SCOM configurations, changes, and best practices. - Update knowledge base articles to facilitate efficient incident resolution. 5. User Support and Training: - Provide basic support to end-users who need assistance with SCOM functionalities. - Offer basic training to end-users on how to interpret monitoring data and alerts. Key Responsibilities SolarWinds: - Able to install, configure and administer SolarWinds components, including Network Performance Monitor (NPM), NCM(Network Configuration Manager) and NTA (Network Traffic Analyzer ) - Should h an expertise in SolarWinds tool implementation, migration, and administration on (NPM, NCM (Network Configuration Manager), NTA, WPM (Web Performance Monitor), VNQM (VoIP and Network Quality Manager) SAAS (Software as a Service) Product - Experience configuring monitors using SNMP, SSH (Secu

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | ASA Firewall Administrator - Level 2 Support Technology | Cisco WLAN Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Cisco ASA Administrator - Level 2 Support Technology | Palo Alto Administrator - Level 2 Support Technology | Firepower Administrator - Level 2 Support Technology | Pulse VPN Administrator - Level 2 Support Education Qualification : B.Sc Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Required Skills Technology | HPN R and S Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Technology | Nexus Switch Administrator - Level 2 Support Technology | Firepower Firewall Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Required Skills Technology | MS AADFS Identity Protection, AAA | Level 2 Support Technology | Security compliance standards and regulatory Audits | Level 2 Support Technology | Microsoft MIM, MDI, MS PIM | Level 2 Support Technology | Privilege Access Management | Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | CISSP/Certified Information Security Manager/Certified Identity and Access Manager/Certified Authorization Professional/Certified Information Systems Auditor/CEH/CompTIA Security+/Cisco Certified Network Associate - Security Delivery Skills required are: - Technical Proficiency: - *Proficiency in implementing, configuring, and managing IAM and AAA technologies such as Identity lifecycle management systems *Understanding of access control principles, role-based access control (RBAC), and least privilege principles. *Management of privileged accounts and access rights to sensitive systems and data. Operational Management: - *Ability to respond to IAM-related incidents, such as unauthorized access attempts, compromised credentials, or data breaches. *Implementation of incident response procedures specific to IAM and AAA systems. *Ensuring compliance with relevant regulations and standards (e.g., GDPR, HIPAA, PCI DSS) related to identity and access management. Communication and Stakeholder Management: - *Clear and concise communication of IAM and AAA-related issues, risks, and recommendations to technical and non-technical stakeholders. *Documentation of IAM processes, procedures, incidents, and audits. *Preparation of detailed reports, metrics, and presentations for management reviews and regulatory audits. Continuous Improvement and Adaptability: - *Commitment to staying updated with the latest IAM and AAA technologies, trends, and best practices through ongoing training, certifications, and professional development. *Implementation of continuous improvement initiatives to enhance IAM and AAA capabilities and effectiveness.

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote of an end users machine if required while troubleshooting 7. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 8. Monitoring the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress. 10. Escalating the process if necessary 11. Resolution confirmation and closure of tickets within the SLA 12. Attend trainings and complete certifications for set competencies Technical Skills 1. Ability to differentiate between different type of IT assets 2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 3. Understanding of desktop applications and how do they work, installation and uninstallation 4. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issues 9. Ability to troubleshoot calls for printers and copiers locally and remotely Desired Skills: - Understanding of domain setup and ability to add / remove computers to domain - (For MSP and Enterprise)

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Hiring For Snowflake Developer For TOP MNC ..

Hiring For Snowflake Developer For TOP MNC ..

We have job opening of Manager / Sr Manager - Operations, Facility & Administration for a Charitable Foundation in Kurali, Near Mohali, Punjab Candidate must have good exposure of Operations/Facility Management/Administration in a Big Organization