2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Voice Coach supporting Humana, your primary responsibility will be to deliver high-quality training to individuals and teams in the BPO setting. To excel in this role, you should possess a College Graduate/Higher Secondary degree, preferably in Human Resource Management, Mass Communication, Psychology, Education, or Business Management. You should have at least 2 years of experience in the BPO industry, with a minimum of 1 year as a V&A/Pre-process trainer. Certification in Train the Trainer/TEFL/IELTS is preferred. Your proficiency in English, both oral and written (CEFR Level = C1, High B2), along with expert business and technical writing skills, will be essential for effective commu...

Posted 3 months ago

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Sr. Client Care Executive- Affluent COE Standard Chartered India

0.0 - 3.0 years

0 Lacs

karnataka

On-site

As a Priority Banking Customer Service Representative at Standard Chartered Bank, your primary responsibility will be handling customer queries via Voice/Chat/Email within the Priority Banking segment. Your goal will be to provide top-notch customer experience by consistently delivering delight to customers in relation to their queries, requests, financial needs, and problem resolutions, all while maintaining a focus on SCB Policies. To excel in this role, you must adhere to processes that ensure the highest customer satisfaction survey ratings, net promoter score, and other feedback ratings from customers. Continuous improvement is crucial if ratings fall below benchmark levels. Your duties...

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Voice and Accent Trainer Star Secutech pvt ltd

5.0 - 9.0 years

0 Lacs

karnataka

On-site

Greetings from Star Secutech! We are currently looking for a Voice & Accent Trainer to join our team in Bangalore. As a Voice & Accent Trainer, you will be responsible for delivering training, conducting training needs analysis, designing and developing training programs, and coaching employees to enhance their performance. The ideal candidate should be a College Graduate or Higher Secondary with at least 5 years of experience, including a minimum of 1 year as a trainer in a BPO setting specifically as a V&A/ Pre-process trainer. Key Mandatory Skills for this role include: - Training Delivery - Training Needs Analysis - Training Design & Development - Analytical and Problem-Solving Skills - ...

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Title Voice and Accent Trainer Star Secutech pvt ltd

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Voice & Accent Trainer at Star Secutech in Bangalore, you will be responsible for delivering training with a focus on voice and accent, catering to the BPO sector. With a minimum of 5 years of experience, including at least 1 year as a V&A/ Pre-process trainer, you will bring expertise in various training aspects such as delivery, needs analysis, design, and development. Your role will require strong analytical, problem-solving, coaching, and performance management skills to enhance the learning experience. The ideal candidate will possess a college graduate or higher secondary qualification, with a degree in Human Resource Management, Mass Communication, Psychology, Education, Business...

Posted 3 months ago

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