Administration and Customer Service Officer Arts and Culture

Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world-famous Bondi Beach and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.

Why join us ?

• Temporary Part Time
• 14 hours per week
• Salary : $69,903.30 - $80,388.79 plus 12 % superannuation (prorata)
• Agile working opportunities
• Supportive, inclusive team culture focused on collaboration and wellbeing
• Yearly flu shots, skin checks and annual health and wellbeing fair
• Discounted gym membership through Fitness Passport
• Based in Bondi Junction within 5-minute walk to the train station

The Role

We have an exciting opportunity in our Arts and Culture team to join as an Administration and Customer Service Officer

• Participate in following and developing procedures and processes with a focus on continuous improvement
• Assist in the preparation and provision of assets for marketing, ticketing and audience engagement
• Prepare and maintain files, records and registers relating to Arts and Culture activity
• Provide administrative and clerical support to the Executive Manager, Arts Culture and Events, and Manager, Arts and Culture, and broader Arts and Culture team as required
• Enter data into systems in relation to program registrations, ticketing and marketing, or as required, with a high level of efficiency and accuracy
• Create and process purchase requests and orders as required
• Demonstrate a flexible attitude and an ability to work in a team, a mature approach to work tasks, and a willingness to learn.
• Ability to prioritise, adapt and contribute within a changing and technical work environment.
• Adhere to the principles and responsibilities set out in Council’s Customer Service Charter including treating all internal and external stakeholders in a friendly, courteous, respectful and professional way
• Undertake any other duties as reasonably directed by management.

About You

• Proven experience in providing administrative and customer support.
• Demonstrated experience in the use of Microsoft Office and maintaining databases.
• Effective written, verbal communication skills and strong attention to detail
• Demonstrated interpersonal skills and ability to work effectively in a team environment.
• Proven organisational skills and ability to prioritise and complete workloads to timeframes

To be considered for this position, please answer the online application questions addressing the essential criteria and upload the following documents:

• A cover letter (optional)
• Your resume detailing your career history relevant for this position

Please note that pre-employment checks are part of the recruitment process.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Jacqueline Cowell, Manager – Arts and Culture, [email protected]

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at [email protected]

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractors welcome child safe and child friendly practices

How to apply: Visit waverley.nsw.gov.au/council/jobs

Applications close : 20 August, Wednesday