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1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
External Job Ad Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. Thats why at Applied Systems India Pvt Ltd., an Applied Systems company, were building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, were not just redefining whats achievable, were creating a place where amazing career moments are made possible. Position Overview Were searching for a Billing Coordinator to join our Finance team in Bengaluru location. To keep us headed in the right direction, were looking for people who understand winning is a team sport, who value and seek to learn from our teams diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What Youll Do Disable EZL products and accounts in the Admin Portal as per defined procedures. Reconfigure product setups based on business and technical requirements. Update and manage Jira tickets to reflect the status of configuration and reconfiguration tasks. Ensure timely and accurate completion of assigned billing operations activities. Collaborate with team members to resolve any discrepancies or issues related to product configurations. Maintain detailed records of work performed and assist in process documentation. Support future expansion of responsibilities, including Applied order fulfillment tasks. Performs other duties as assigned by immediate manager or management team. Were Excited To Learn More About You 12 years of experience in a support, billing operations, or product configuration role. Familiarity with admin portals and ticketing systems such as Jira. Strong attention to detail and organizational skills. Ability to follow defined processes and procedures with minimal supervision. Effective communication and collaboration skills, especially in a virtual/remote team environment. Willingness to learn and adapt to evolving responsibilities. You May Have Other Skills Or Credentials, Including Prior experience in EZL support or similar environments. Exposure to software billing systems or SaaS operations is a plus. When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you arent just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. Learn more about the people behind our products at LinkedIn Page Applied Systems India https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters: Our candidates personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we dont discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. Show more Show less
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Requisition ID # 25WD88321 Position Overview We are looking for a Information Systems Engineer focused on operations to support the daily health and reliability of Microsoft 365 services. The role is hands-on and service-oriented, with an emphasis on monitoring, incident response, and support for Microsoft Teams Voice and related M365 workloads. Responsibilities Monitor operational health of Exchange Online, SharePoint Online, and Teams Voice services Perform checks on voice routing, call queues, number assignments, and call quality dashboards Handle incident tickets and support requests related to telephony and collaboration platforms Track service advisories and support escalations in collaboration with Level 3 and engineering teams Maintain accurate documentation of issues, procedures, and known errors Contribute to process improvement and platform health reporting Minimum Qualifications 3+ years of experience supporting Microsoft 365 in an operations or service delivery capacity Working knowledge of Teams Voice (auto attendants, call queues, basic routing) Familiarity with Microsoft 365 service health dashboards and admin portals Basic understanding of Exchange and SharePoint from a support standpoint Strong troubleshooting skills, attention to detail, and ability to follow escalation protocols Clear written and verbal communication skills with an emphasis on operational clarity #LI-MR2 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site).
Posted 3 months ago
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