Admin Lead - Medmetrix

Job Title: Admin Lead

Location: Perungudi, Chennai

Employment Type: Full-time

Reporting To: Operations Head / Facility Manager

Role Summary

The Admin Lead will oversee and streamline administrative operations for our captive BPO center. This role ensures seamless facility management, vendor coordination, compliance adherence, and administrative support to internal teams. The ideal candidate will bring a proactive mindset, strong organizational skills, and experience in managing administrative functions in a high-volume, process-driven environment.

Key Responsibilities

Facility & Infrastructure Management

Oversee day-to-day office operations, including housekeeping, security, pantry, and maintenance

Ensure uninterrupted utilities (power, internet, HVAC) and coordinate with facility vendors

Vendor & Procurement Oversight

Manage vendor contracts, SLAs, and procurement of office supplies and services

Negotiate cost-effective solutions while maintaining quality standards

Compliance & Safety

Ensure adherence to statutory and regulatory requirements (e.g., fire safety, labor laws, EHS)

Maintain documentation for audits and inspections

Administrative Support

Coordinate travel, logistics, and accommodation for employees and visitors

Manage front-desk operations, courier services, and mailroom activities

Team Leadership

Lead and mentor a team of administrative staff, including office assistants and support personnel

Define KPIs, conduct performance reviews, and foster a culture of accountability

Budgeting & Reporting

Prepare and manage the admin budget; track expenses and optimize costs

Generate periodic reports on facility usage, vendor performance, and compliance metrics

Qualifications & Skills

Bachelors degree in Business Administration, Facilities Management, or related field

5+ years of experience in administrative roles, preferably in a BPO or ITES setup

Strong leadership and team management capabilities

Proficiency in MS Office and facility management tools

Excellent communication, negotiation, and problem-solving skills

Familiarity with ISO, OSHA, or other workplace safety standards is a plus

Preferred Attributes

Experience in scaling admin operations during rapid team expansion

Exposure to managing multi-location facilities or 24x7 operations

Ability to work under pressure and handle crisis situations calmly.

Kindly share me your updated cv to hgayathri@med-metrix.com