40 Adkar Jobs - Page 2

Skill required: Trust & Safety - Content management Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years Location - HYD Person will be going to manage - 1000+people Role and responsibility: - Organize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. Enables a superior brand experience, accelerates responsible growth and creates a secure environment. We are seeking a dynamic and experienced Change Management leader to drive strategic and operational change initiatives within our Trust and Safety account. This role will be critical in ensuring smooth implementation of process, system, and cultural changes across the account, while enabling sustained adoption of new ways of working. The ideal candidate will have a strong background in change management, operational leadership, and trust and safety processes, with proven success in managing large-scale, cross-functional initiatives. The lead will be a single point of contact for senior leadership What are we looking for? Define and execute change plans, including training, communication, and readiness activities, to minimize resistance and maximize engagement Design and deliver training programs, resources, and tools to support teams during transition Strong understanding of trust and safety operations, compliance requirements, and industry best practices. Experience in managing projects and data strategies for business outcomes Certification in change management and project management methodologies (e.g., PMP, PRINCE, PROSCI, ADKAR) is a plus Show more Show less

Job Title: Organizational Change Manager – Salesforce Sales Cloud Modernization Location: Pune or Bangalore, India. Work time zone: IST hours with some flexibility for meetings Work mode: Hybrid 3 days per week Duration: 6 months contract with possible extension Working hours: 8 hours per day (40 hours per week) Introduction: We are seeking a strategic and people-focused Organizational Change Manager to lead our change management efforts for the Salesforce Sales Cloud modernization program. This pivotal role is crucial to ensuring the successful adoption of new processes, tools, and ways of working across our global sales organization. As an Organizational Change Manager, you will be a key partner to business leaders, sales teams, and technical project teams, translating business goals into effective change strategies, driving stakeholder engagement, and ensuring that changes are embraced, adopted, and sustained across the organization. Roles and Responsibilities: Design and implement comprehensive change management strategies and plans to support the rollout of new Salesforce capabilities and processes. Engage with stakeholders at all levels to understand their needs, surface concerns, and tailor change activities that build trust and alignment. Lead communication and engagement initiatives, including newsletters, stakeholder briefings, change impact assessments, and leadership messaging. Collaborate with training and enablement teams to develop and deliver learning programs, user guides, and onboarding experiences that ensure smooth adoption. Facilitate readiness assessments, listening sessions, and change impact workshops to assess the organizational impact and build local champions. Develop tools and frameworks to measure adoption, sentiment, and readiness, using both quantitative and qualitative methods to continuously improve. Act as a liaison between technical implementation teams and business units to ensure change impacts are understood and appropriately addressed. Partner with agile delivery teams to align change activities with delivery timelines, release plans, and business readiness checkpoints. Qualifications: 5+ years of experience in organizational change management, business transformation, employee engagement, or related roles. Proven experience supporting enterprise CRM transformations, ideally within a sales or customer-facing organization. Strong interpersonal and facilitation skills, with the ability to build relationships and influence without authority. Experience applying structured change methodologies (e.g., Prosci, ADKAR, Kotter) in fast-paced, global environments. Excellent written and verbal communication skills, including the ability to craft clear, engaging, and tailored messages for diverse audiences. Demonstrated ability to work cross-functionally with business leaders, sales teams, and technical stakeholders. Nice-to-Have Qualifications: Exposure to Salesforce Sales Cloud or similar CRM platforms. Experience supporting sales enablement or go-to-market functions. Familiarity with digital adoption platforms such as WalkMe, Whatfix, or Salesforce In-App Guidance. Change management or project management certifications (e.g., Prosci, PMP). Understanding of open-source culture, collaborative working model, and product portfolio. Tools and Technologies: Proficiency in Salesforce Sales Cloud and enterprise CRM platforms. Familiarity with digital adoption platforms such as WalkMe and Whatfix. Experience with open-source technologies and collaborative tools. Competence in using change management frameworks and tools to drive adoption and engagement. Show more Show less

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Delivery Excellence Analyst As a Senior Delivery Excellence Analyst, you will play a key role in managing ZS’s Impact Stories workstream and other Delivery Excellence initiatives. This includes promoting success stories, coordinating strategic communication efforts, facilitating client feedback programs (such as Net Promoter Score), and driving operational excellence. The role requires strong organizational skills, attention to detail, and the ability to prepare effective written communications. A high level of collaboration and technical proficiency is essential to ensure alignment across stakeholders and functions. What you'll do: Impact Stories Management: Manage and execute multiple initiatives under the Impact Stories workstream to highlight client success stories and business impact. Collaborate with cross-functional teams to identify, curate, and validate impactful stories. Perform quality assurance and test updates to the workstream content to ensure accuracy and consistency. Continuously evaluate and recommend improvements to the storytelling process. Operations and Change Management: Oversee day-to-day operations related to the Delivery Excellence team’s initiatives. Support the implementation of change management strategies to enable smooth adoption of new processes and systems. Drive stakeholder alignment and process adherence across global teams. Marketing and Strategic Communications: Create, coordinate, and deliver compelling presentations that effectively communicate ZS’s impact stories to internal stakeholders. Collaborate with marketing and communications teams to amplify visibility of these stories while maintaining message consistency and tone. Lead and facilitate meetings to align stakeholders and support internal campaigns. Net Promoter Score and Feedback Analysis: Administer and manage client feedback mechanisms including Net Promoter Score (NPS) surveys using platforms like Qualtrics. Analyze and synthesize feedback to identify trends, insights, and opportunities for improvement. Develop and share regular readouts with delivery teams and leadership to influence action and service improvements. What you'll bring: Bachelor’s degree in Business Administration, Communications, Marketing, or a related field. Master’s degree is a plus. 3-4 years of experience in delivery excellence, business operations, marketing communications, change management, or a similar function in a professional services or consulting environment. Strong experience in requirement gathering, process documentation, stakeholder coordination, and project execution. Proficiency with Qualtrics (for survey management), Microsoft Office tools (Excel, PowerPoint, Outlook, Word), and SharePoint (for collaboration and content management). Experience in developing and delivering internal marketing or executive presentations. Ability to analyze feedback data and translate insights into recommendations and process improvements. Strong written and verbal communication skills with the ability to engage stakeholders across different functions and levels. Familiarity with change management principles (e.g., ADKAR, Kotter) and a structured approach to managing transitions. Additional skills: Strong organizational skills and proven ability to manage multiple priorities in a fast-paced, dynamic environment. Demonstrated ability to work independently, take initiative, and drive tasks to completion. Excellent written communication skills, with an emphasis on clarity and structure in storytelling and internal messaging. Experience with internal storytelling, branding, or organizational communications. Ability to work effectively across global teams and navigate cross-cultural communication nuances. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com Show more Show less

About The Job We’re looking for a Manager, Change Management to join our Global team. When you work for us, you get the chance to join nearly 50,000 people all driven by a common purpose – delivering a more sustainable world. We’re excited about the challenges ahead. If you ask us, there’s never been a more rewarding time to work in the energy, chemical and resources sectors. We offer a flexible approach to working, because our people are safer, healthier, and more productive when they can balance work with life. That’s why we offer flexible and hybrid working options, so you can choose when, where and how you work. As a Manager, Change Management , you will be responsible for supporting organizational transformation across various domains, including process, technology, and behavioral change. The ideal candidate is a hands-on change management professional who excels in managing change efforts within projects and workstreams, focusing on the human side of transformation. You will work closely with cross-functional and global teams to ensure effective change execution, process optimization, and employee support throughout the transformation journey. This role requires someone who can operate in the space between strategy and execution, with a strong ability to manage detailed processes while also fostering engagement and buy-in from employees at all levels. Who We Are Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of engineering and consulting to the last stages of installation and commissioning. Join us and help drive innovation and sustainability in our projects. What You’ll Do We are looking for a Manager, Change Management to join our Global team. The Role Responsibilities Include Develop and implement Change Strategies - Support the execution of change initiatives on projects, including digital transformation, process improvements, and cultural shifts. Translate high-level strategies into actionable change plans. Hands-On Change Execution - Implement change efforts by engaging directly with teams, facilitating workshops, managing timelines, and addressing risks, issues, and challenges within projects. Human-Centered Change Management - Conduct stakeholder analysis to assess impact and design strategies that engage, support, and guide employees through change. Manage Change within Projects and Workstreams - Oversee change efforts within individual projects or workstreams, ensuring alignment with broader business objectives. Change Readiness and Impact Assessments - Conduct assessments to evaluate organizational readiness, identify risks and barriers, and develop mitigation strategies for smoother adoption. Communication and Stakeholder Engagement - Collaborate with Communications Leads to develop communication plans tailored to diverse audiences, ensuring transparency and engagement. Learning and Capability Building - Work with Learning & Development Leads to support training programs that equip employees with the necessary skills for success. Monitor and Optimize Change Efforts - Track progress against change management goals, adjust strategies as needed, and gather feedback for continuous improvement. Global Team Collaboration - Partner with global teams to ensure effective change management practices across different regions and teams. What You’ll Have Proven experience in managing change management initiatives, with a focus on process improvement and organizational transformation. Demonstrated ability to manage cross-functional teams and collaborate with a diverse range of stakeholders across various levels of the organization. Strong understanding of process improvement methodologies and experience in designing and implementing new workflows. Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels and foster trust and collaboration. Experience in managing the day-to-day execution of change initiatives, with a hands-on approach to solving challenges and driving adoption. Experience in managing and delivering change training programs. Change Management Certification (e.g., Prosci, ADKAR, Kotter) is a plus. Personal Qualities - Hands-On and Practical: Comfortable working directly with teams to solve problems and implement change. Collaborative: Skilled at building relationships and working closely with stakeholders across different levels. Empathetic: Understands the human side of change and supports employees through transitions. Results-Oriented: Focused on delivering tangible outcomes and ensuring adoption of change. Resilient: Able to navigate complexity and manage challenges in change processes. Detail-Oriented: Able to manage complex projects while ensuring that all elements are executed to a high standard. Why you should apply Flexible work arrangements. Take advantage of our global on-line learning platform! Competitive rem & employee benefits. Enjoy a varied & challenging role. Career development opportunities beyond this role. Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Company Worley Primary Location IND-MM-Mumbai Other Locations IND-MM-Navi Mumbai Job Transition & Change Management Schedule Full-time Employment Type Employee Job Level Experienced Job Posting May 22, 2025 Unposting Date Jun 21, 2025 Reporting Manager Title Change Director Show more Show less

Skill required: Trust & Safety - Content management Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Enables a superior brand experience , accelerates responsible growth and creates a secure environment Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com Organize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. Enables a superior brand experience, accelerates responsible growth and creates a secure environment.We are seeking a dynamic and experienced Change Management leader to drive strategic and operational change initiatives within our Trust and Safety account.This role will be critical in ensuring smooth implementation of process,system, and cultural changes across the account, while enabling sustained adoption of new ways of working. The ideal candidate will have a strong background in change management, operational leadership, and trust and safety processes, with proven success in managing large-scale,cross-functional initiatives.The lead will be a single point of contact for senior leadershi What are we looking for? Thought leadership Ability to establish strong client relationship Process-orientation Collaboration and interpersonal skills Corporate planning & strategic planning Change Management Execution: Develop and implement change management strategies tailored to the unique requirements of the Trust and Safety account Conduct comprehensive impact analyses and identify key stakeholders to ensure effective communication and adoption of changes Define and execute change plans, including training, communication, and readiness activities, to minimize resistance and maximize engagement Process Optimization & Innovation: Identify opportunities for process improvements in trust and safety workflows and operations Lead the design and implementation of streamlined processes to enhance efficiency and quality Foster a culture of collaboration among business lines by embedding a best practice sharing culture within Change management Partner with product and engineering teams to manage system-related changes, ensuring operational readiness Leverage digital technologies to enhance the maturity and scalability of change management processes Provide actionable recommendations to redesign existing processes for better peformance Risk Management & Resilience Building: Identify risks associated with change initiatives and develop mitigation strategies to address them proactively Foster a culture of resilience, ensuring teams are prepared to adapt and thrive amidst ongoing changes Communication & Training: Develop comprehensive communication plans to ensure all stakeholders are informed and engaged throughout the change lifecycle Design and deliver training programs, resources, and tools to support teams during transitions Establish feedback mechanisms to measure the effectiveness of communication and training efforts Performance Measurement & Reporting: Define metrics to assess the success of change initiatives and their impact on operational performance Provide regular updates and reports to leadership and stakeholders on progress, challenges, and outcomes Conduct researches, studies and data analysis to conceptualize proposals for improving business metric in collaboration across teams KEY QUALIFICATIONS/SKILLS Any Graduation with at least 15 to 17 years of supervisor experience Excellent oral and written communication skills Proven experience in managing large-scale change initiatives within a fast-paced, dynamic Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Ability to establish a strong client relationship, sound decision-making and organizational skills Ability to present complex information to a variety of audiences Proficiency in MS office applications (Excel, PowerPoint and Word), knowledge of latest technology landscape is preferred Strong understanding of trust and safety operations, compliance requirements, and industry best practices. Experience in managing projects and data strategies for business outcomes Certification in change management and project management methodologies (e.g., PMP, PRINCE, PROSCI, ADKAR) is a plus Working Conditions Moderate travel to Accenture and Client offices depending on project involvement Cyclical work shift including work hours at night Overtime and support on calls may be required Client holidays maybe observed instead of local holidays Other skills Ability to work in a fast-paced work environment Ability to meet deadlines Enjoying challenging opportunities Ability to solve urgent matters and work under pressure Reliable, proactive approach to entrusted tasks Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously Adaptable to learn new processes, concepts, and skills. Demonstrates the ability to work as part of a team adding positive attitude and business focus Ability to communicate in a dynamic environment throughout all management levels Job Description Accenture | Let there be change Across industries and around the world, we’re creating better experiences for people using emerging technologies and human ingenuity. Together, we can reinvent anything. Any Graduation Show more Show less

Skill required: Trust & Safety - Content management Designation: Delivery Lead Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Enables a superior brand experience, accelerates responsible growth and creates a secure environment.We are seeking a dynamic and experienced Change Management leader to drive strategic and operational change initiatives within our Trust and Safety account.This role will be critical in ensuring smooth implementation of process,system, and cultural changes across the account, while enabling sustained adoption of new ways of working. The ideal candidate will have a strong background in change management, operational leadership, and trust and safety processes, with proven success in managing large-scale,cross-functional initiatives. The lead will be a single point of contact for senior leadership internal and client facing interactions for the account. With radical new technologies, the lead will be positioned to provide industry shaping ideas and thought leadership.Identify the spam content to provide genuine search results.Help the victims to remove their explicit videos / Photographs from global sites. Remove the Personal Identifiable information reported by the user from various search results.Addressing ad blocking through improving ad experiences across the web.Review websites, product listings and merchant center accounts to ensure compliance with the Google Shopping policies and quality standards?. Review web pages and tag the Landing Page based on the content on the page for Google to display the right content to the relevant audience.Review YT videos and decide whether it can be monetized.Authorization specialist will work on Trademark related complaints based on the Trademark Policy, counterfeit goods & services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns. Once the complaint is processed the Trademark will be blocked from the Search Engine.The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our client’s terms of services.They review content that may be sensitive in nature. What are we looking for? Thought leadership Ability to establish strong client relationship Process-orientation Collaboration and interpersonal skills Corporate planning & strategic planning Change Management Execution: Develop and implement change management strategies tailored to the unique requirements of the Trust and Safety account Conduct comprehensive impact analyses and identify key stakeholders to ensure effective communication and adoption of changes Define and execute change plans, including training, communication, and readiness activities, to minimize resistance and maximize engagement Process Optimization & Innovation: Identify opportunities for process improvements in trust and safety workflows and operations Lead the design and implementation of streamlined processes to enhance efficiency and quality Foster a culture of collaboration among business lines by embedding a best practice sharing culture within Change management Partner with product and engineering teams to manage system-related changes, ensuring operational readiness Leverage digital technologies to enhance the maturity and scalability of change management processes Risk Management & Resilience Building: Identify risks associated with change initiatives and develop mitigation strategies to address them proactively Foster a culture of resilience, ensuring teams are prepared to adapt and thrive amidst ongoing changes Communication & Training: Develop comprehensive communication plans to ensure all stakeholders are informed and engaged throughout the change lifecycle Design and deliver training programs, resources, and tools to support teams during transitions Establish feedback mechanisms to measure the effectiveness of communication and training efforts Performance Measurement & Reporting: Define metrics to assess the success of change initiatives and their impact on operational performance Provide regular updates and reports to leadership and stakeholders on progress, challenges, and outcomes Conduct researches, studies and data analysis to conceptualize proposals for improving business metric in collaboration across teams KEY QUALIFICATIONS/SKILLS Any Graduation with at least 15 to 17 years of supervisor experience Excellent oral and written communication skills Proven experience in managing large-scale change initiatives within a fast-paced. Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Ability to establish a strong client relationship, sound decision-making and organizational skills Ability to present complex information to a variety of audiences Proficiency in MS office applications (Excel, PowerPoint and Word), knowledge of latest technology landscape is preferred Strong understanding of trust and safety operations, compliance requirements, and industry best practices. Experience in managing projects and data strategies for business outcomes Certification in change management and project management methodologies (e.g., PMP, PRINCE, PROSCI, ADKAR) is a plus Working Conditions Moderate travel to Accenture and Client offices depending on project involvement Cyclical work shift including work hours at night Overtime and support on calls may be required Client holidays maybe observed instead of local holidays Other skills Ability to work in a fast-paced work environment Ability to meet deadlines Enjoying challenging opportunities Ability to solve urgent matters and work under pressure Reliable, proactive approach to entrusted tasks Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously Adaptable to learn new processes, concepts, and skills. Demonstrates the ability to work as part of a team adding positive attitude and business focus Ability to communicate in a dynamic environment throughout all management levels Any Graduation Show more Show less

Back Job Description Knowledge of the billing and receivables ecosystem and world Good knowledge of procure-to-pay platforms, SAP Ariba, SAP Fieldglass, Coupa, Ivalua. Ability to prioritize, and accomplish multiple tasks, directly or indirectly related to deliverables, in a fast-paced atmosphere with minimal supervision. Team oriented who can work effectively at all levels of an organization with the ability to build bridges with technical & non-technical teams and influence others to move toward consensus. Strong hands-on technical skills, an analytical problem-solving mindset, ability to deal with ambiguity, delivery focus and client-orientation are all critical Candidate must have experience working in a SAFE Agile environment but also must adapt to a waterfall environment whenever required. Candidate will assume a leading role in performing and overseeing the multi-functional tasks associated with these objectives and will work closely with colleagues and other business stakeholders. Highly self-motivated and self-directed with a strong attention to detail. Must possess the ability to prioritize and organize one’s own workload to meet tight deadlines. Requirements Represent Bell Business Markets Customer Service on system and process improvement initiatives. This opening will specifically be for the billing and receivables organization. Optimize delivery processes through the deal life cycle (ordering to delivery to billing) Be responsible for gathering and documenting business and system requirements, current and proposed process mappings, and ensuring that the solutions resulting from the development effort will meet these requirements Ability to write user stories, and to participate in the delivery of projects in a Safe- Agile environment. Act as a Product owner (SAFE Methodology) if required Recommend changes to established methods, propose alternative and new solutions to improve operational efficiency Liaise with SMEs to define solutions that meet users requirements and are technically appropriate Ensure detailed documentation of business requirements / Define and document operational methods The role also involves driving the user acceptance testing process, including preparation of acceptance criteria, review of the test plans and scenarios, review of test results as well as taking responsibility for end-to-end testing. The Business Analyst may also execute test cases and directly ensures system integrity. Support Trainers and provide information to help build the training strategy Deliver a change management strategy (ADKAR or other) Support users during project normalization. Business Analyst certification and/or a university/college graduate with a business, marketing or telecommunications degree. What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities. A supportive and inclusive work environment Show more Show less

Primary Responsibilities Develop and implement end-to-end change strategies, including stakeholder engagement, impact assessments, communications, training, and resistance management Apply a structured methodology (e.g., ADKAR) to lead change initiatives and support individual transitions Partner with executives and program leaders to align change management plans with business objectives Facilitate workshops, focus groups, and readiness assessments to gauge stakeholder sentiment and adoption levels Design and execute targeted communication plans to build awareness and commitment across impacted groups Collaborate with HR, Communications, and L&D to ensure a cohesive people strategy across projects Establish KPIs and metrics to measure the effectiveness of change interventions and adapt plans as needed Provide coaching and support to business leaders and managers as they lead their teams through change Contribute to the development and evolution of the Change Management function, tools, and capabilities. COMPETENCIES Strong leadership, communication, and interpersonal skills; ability to work effectively at all levels of the organisation Ability to coach and positively influence and engage stakeholders at all levels Ability to manage multiple projects and priorities in a fast-paced environment Flexible and adaptable; able to work in ambiguous situations Strong problem-solving and analytical skills High emotional intelligence and empathy QUALIFICATIONS & EXPERIENCE Bachelor's degree in Business, Organizational Psychology, Communications, or a related field; Master’s degree is a plus 3-5 years of experience in Change Management, with a focus on enterprise-wide transformation and M&A integration, preferably in technology, aerospace, or communications sectors 3+ years of relevant experience in project management Strong knowledge of change management principles, methodologies, and tools; certification in ADKAR is a strong advantage Demonstrated experience working with senior leadership and managing change in complex, global environments Exceptional communication, facilitation, and stakeholder management skills. Proven ability to influence at all levels and drive results in ambiguous, fast-paced settings Experience in satellite, telecommunications, aerospace, or related high-tech industries preferred SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. For more information on SES, click here. Show more Show less

Job title: Specialist - Change Management Location: Hyderabad About The Job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Specialist - Change Management, within our Hyderabad Hub, you'll be responsible for supporting the team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. Main Responsibilities The overall purpose and main responsibilities are listed below: The change management specialist will be responsible for planning, executing, and evaluating the change initiatives related to the Omnichannel pillar/GTMC, ensuring that the relevant stakeholders/teams are engaged, informed, and prepared for the transition. Foster a culture of sustainable change by providing continuous change management support (communication channel, training planning/tracking, presentations, pulse surveys, adoption governance etc.) bringing in increased effectiveness and improved efficiency in line with a reduced footprint. Support in performing continuous analysis and identification of the change impacts, risks, and gaps/opportunities Support in development and execution of change management strategy to maximize adoption and minimize resistance during key strategic transitions Support in communicating (planner/communication materials/emailers/newsletters/Viva Engage posts etc.) change management strategy/plan for the omnichannel/GTMC (global/local design), aligned with objectives and organizational culture Provide community management support (for PromoMats/CRM/SFMC/and other relevant communities) - providing program updates, progress, status, links to new documents (such as training material/links, recorded session links), FAQs etc. Support Omnichannel/GTMC townhalls for global/local program updates and status (best practice sharing, learnings-to-date, case studies etc.) Design and deliver effective training programs to raise awareness, build buy-in, and enhance the skills and capabilities Establish and monitor change readiness and adoption metrics and provide feedback and recommendations to the project team and Leads Facilitate and support the change management activities throughout the project lifecycle, from design to deployment and post-implementation Collaborate with the Omnichannel training specialists for training services/curriculums throughout the transition phase and post- transition Collaborate with the project team, the business units, the IT department, and the external vendors to ensure a smooth and successful implementation of ecosystems, channels, platforms, tools, and processes designed as part of continuous improvement methodology to create best in class go-to-market capabilities that are consistent across GBUs and markets Support Hub strategy aligned with global business priorities, focusing on Omnichannel operations, campaign orchestration, and enablement via continuous feedback loop to optimize customer experience Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls (leverage AI/automation) To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects People: (1) Work with cross-functional Omnichannel teams to understand the change management requirement for their respective teams; (2) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars – with an end objective to ensure adherence and effectiveness of change management strategy/plans; (3) Constantly assist project team for communication/trainings on methods/processes/tools/platforms (4) Partner with Project Head/Lead for individual development plans; (5) Collaborate with cross-functional teams in GTMC to train for continuous improvement/digital transformation/agile mindset/thoughtful risk taking; (6) Provide proactive recommendations on operational excellence and play an active role to follow the best practices in relation to processes, communications, training management, documentation and technical requirements Performance: (1) Oversee change management programmes; (2) On-time tracking of effectiveness KPIs and report publishing; (3) Effectively communicate with key change partners and provide change management community support to constantly improve quality and productivity; (4) Support change management execution as per agreed timelines and quality; (5) Recommend and implement tactical process improvements within the department and division-wide Process: (1) Monitor compliance and take actions as required to ensure 100% compliance; (2) Collate and publish metrics & reports as per defined frequency; (3) Stay up to date on current industry trends and Omnichannel; (4) Maintain understanding of continuous improvement techniques, and agile methodology; collate best practices, stakeholder feedback and benchmarks inputs for improvements; (5) Contribute to overall quality enhancement; (6) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (7) Leverage advanced training delivery tools and techniques for enhancing the effectiveness of change management program Stakeholder: (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify communication needs (2) Liaise with cross-functional Omnichannel teams to provide relevant trainings, raise awareness, promote Change Management mindset and increase acceptance/adherence for transformation About You Experience: 3-5 years of experience in medico-marketing/medical/commercial/Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; 1-2 years of experience in change management, leading and managing complex and large-scale change initiatives (global business transformation environment, within GBS Shared Services industry and/or BPO Services) Soft skills: Stakeholder management; strong communication & interpersonal skills with the ability to influence and persuade diverse audiences; ability to work independently and within a team environment; skilled in explaining complex concepts and processes in a clear and concise manner Technical skills: Proficient in using various digital tools and platforms for creating and delivering communication materials (MS office tools, Adobe) Certification in change management methodologies, such as Prosci, ADKAR, or Kotter is desirable Knowledge/certification of continuous improvement concepts including Six Sigma, Lean, value stream mapping is desirable Education: Bachelor’s degree in communication, marketing, or a related field (preferably in pharmacy or life sciences); Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/business administration/similar discipline is desirable Languages: Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Show more Show less

Job Summary: We are seeking a highly skilled Organizational Change Manager to lead and implement change initiatives within our organization. The ideal candidate will develop change management strategies, drive stakeholder engagement, and ensure successful adoption of new processes, technologies, and organizational structures. This role requires a strong understanding of business transformation, change frameworks, and employee engagement strategies. Key Responsibilities: Develop and execute change management strategies to support business transformation initiatives. Conduct impact assessments to analyse organizational readiness for change. Design and implement communication plans to ensure clear messaging around change initiatives. Engage with key stakeholders and leadership to gain buy-in and support for change efforts. Create and deliver training programs to ensure employees understand and adopt new processes. Establish success metrics and monitor progress to measure the impact of change efforts. Identify and address resistance to change, providing support and solutions to mitigate risks. Collaborate with HR, IT, and business units to integrate change efforts across functions. Facilitate workshops and feedback sessions to promote a culture of continuous improvement. Document and report on lessons learned to refine change management processes. Qualifications & Skills: Bachelor's or Master’s degree in Business Administration, Organizational Development, HR, or a related field. 5+ years of experience in change management, business transformation, or organizational development. Strong knowledge of change management methodologies (e.g., Prosci, ADKAR, Kotter’s 8-Step Model). Experience in stakeholder management, employee engagement, and training development. Excellent communication, facilitation, and leadership skills. Ability to work in a fast-paced environment and manage multiple projects. Familiarity with project management and business process improvement frameworks. Proficiency in Microsoft Office Suite, collaboration tools, and change management software. Preferred Qualifications: Change Management Certification (e.g., Prosci, CCMP) is a plus. Experience in large-scale enterprise transformation projects. Knowledge of agile methodologies and digital transformation. Industry experience in Manufacturing, Retail, technology is desirable. Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,700,000.00 per year Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How soon are you available to join? (In Days) Experience: Change management: 5 years (Required) Work Location: In person

Job Description: Inviting applications for the role of Lead Consultant, Change Management Coordinator As a Change Manager, you must have a unique blend of talent to provide support to stakeholders as they adapt and adapt to new Enterprise Resource Planning (ERP) technologies. You will lead key stakeholders and employees through organizational transformation while promoting change management and end user adoption. Responsibilities Serving as the single point of contact for designated project work streams, you will partner with project leaders and business stakeholders to develop and execute the strategic organizational change management plan supporting implementation, execution and adoption efforts. Collaborate on the design, development, and delivery of stakeholder management, change impact assessments and communication plans to ensure business and end user readiness. Manage change management deliverables including execution of organizational change management plan including but not limited to assessing and maintaining leadership alignment; stakeholder engagement; providing content for communication materials; change impact collection, assessment and analysis; change management assessments, and facilitation of regional change agent network Contribute to the communication and training strategy and plan while working with key stakeholders to develop all related materials. Work with relevant stakeholders (including SMEs) to build a change culture understanding and ensuring stakeholders are prepared to effectively lead and embed change with their teams Drive, monitor, and manage the change work stream delivery ensuring key project milestones are met on time and within budget Qualifications we seek in you! Minimum Qualifications Relevant years experience leading change management, organizational design, organization culture and business transformation (Communications, Training, or Readiness) Experience developing trusted relationships with senior leaders and key stakeholders across multiple geographies. Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines Strong analytic skills, excellent written and verbal communication skills (MS Office, Project Software) Strong leadership presence, including the ability to manage and influence others Change management certification from an accredited institution or program Bachelor’s degree, preferably in Finance, Accounting, Business Management, or related field and/or equivalent experience. Preferred Qualifications/ Skills Prosci Certified Change Practitioner Workday ERP experience, specifically as part of a full deployment both HCM and FIN Previous experience in full life ERP/IT/Project implementation related projects. Master’s degree, preferably in Finance, Accounting, Business Management, or related field and/or equivalent experience Ability to think strategically and translate concepts into actionable items through organizational complexity.

PROSCI, ADKAR, Kotter’s 8-Step Change Model, Lean Change Mgt Agile, Scrum, PMP, PRINCE2 Communication Strong interpersonal, facilitation, leadership skills Microsoft Office, Jira, Confluence, Power BI, Change Mgt Software +Walkin Free Recruitment Required Candidate profile Exp Change Mgr to lead and implement change initiatives across the organization. Responsible for developing change strategies, engaging stakeholders, and ensuring seamless adoption of nes jobs Perks and benefits Perks and Benefits

The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 50% since 2005. L’Oreal has a long history rooted in Responsibility, with L’Oreal for the Future program launched in 2020, we have a taken on an even greater responsibility and believe that companies can be part of the solution to the environment challenges the world is facing. With our business model transforming towards O+O, digital transformation is one of the key business drivers. Given the business dynamics and complexities, having the right hold on business data is super critical. There is significant opportunity to develop enterprise-wide solutions for complex data to derive insights, improve decision making and automate processes. In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have an opportunity for the position of Data Program Owner (DPO). This role requires a highly organized and experienced individual to lead and manage complex data-centric programs, incorporating strong change management principles and process analysis capabilities. The Data Program Owner will oversee all aspects of data initiatives, from inception to completion, ensuring projects are delivered on time, within budget, and meet business objectives. This role requires a deep understanding of data management best practices, change management methodologies, and process optimization techniques. The successful candidate will be a strong communicator, collaborator, and problem-solver with the ability to navigate complex organizational structures and influence stakeholders at all levels. The location of the job will be Mumbai and prior experience in a leadership position in a data organisation is mandatory. Key Job Responsibilities Program Management:Define program scope, objectives, and key performance indicators (KPIs).Track progress against project plans and report on status to stakeholders.Proactively identify and resolve project roadblocks and dependencies.Develop and manage comprehensive project plans, including timelines, budgets, resource allocation, and risk mitigation strategies.Manage cross-functional teams and ensure effective communication and collaboration.Process Analysis & Automation:Analyze existing data processes to identify inefficiencies and areas ripe for automation.Develop and implement process improvements to optimize data quality, efficiency, and accessibility, leveraging automation wherever possible.Document current and future-state data processes, creating process flow diagrams that reflect automation integration.Collaborate with technical teams to implement and integrate automation solutions. Collaborate with Analytics product owners, data architects, engineers, and analysts to ensure data quality and integrity.Contribute to the development and implementation of data governance frameworks.Stay up-to-date on industry best practices in data management and change management.Expert on Data & Analytics product implementation, tool and technologies Change Management:Develop and implement change management strategies to ensure successful adoption of new data initiatives.Conduct stakeholder analysis and identify potential resistance points.Develop communication and training plans to address stakeholder concerns and build buy-in.Monitor and evaluate the effectiveness of change management initiatives. Stakeholder Management:Build and maintain strong relationships with key stakeholders across the organization.Effectively communicate project updates and address stakeholder concerns.Influence stakeholders to support data initiatives and drive adoption. Profile & Experience Masters in Management, computer Science, Technology 9-12 years of experience in data program management, including experience with change management and process analysis, with a demonstrated focus on automation and process improvement Proven track record of successfully delivering complex data projects on time and within budget.Strong understanding of data management best practices and data governance principles.Experience with change management methodologies (e.g., Prosci, ADKAR), Agile management tools Excellent communication, interpersonal, and presentation skills.Strong analytical and problem-solving skills.Proficiency in project management tools (e.g., Microsoft Project, Jira).Experience in the cosmetics or beauty industry is a plus (if applicable). Physical Demands (e.g. % travel): Travel will be need based L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.

Manage change management efforts across multiple complex projects/programs simultaneously Report to Group Lead, GBS Global Change Management, share regular Change Management status and progress, and escalate project issues and risks as required Required Candidate profile Proven experience (min 4 years) in Organizational/Enterprise Change Management on a global scale; Change Management Education and/or Certification Preferred

The ideal candidate will have a strong background in change management, excellent communication skills, and the ability to analyse and apply effective change management strategies. This role will be part of the IHDS Strategic Change Team and will report into the Change Coordinator. The Change Manager will work closely together with program managers and other stakeholders with focus on alignment, adoption and effectiveness of large strategic change initiatives. Main Responsibilities : In this role you will be assigned to specific strategic change projects, such as agile transformation, location strategy, etc.. In that role you will: Work closely together with the remainder of the change and other stakeholders team to ensure timely delivery, maximum employee adoption and proficiency of the change. Apply a structured methodology and lead change management activities. Leverage a , process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support communication efforts. Enable the design, development, delivery and management of key communications. Assess the change impact - Conduct impact analyses, assess change readiness, and identify key stakeholders. Support training efforts - Provide input, document requirements, and support the design and delivery of training programs. Additional responsibilities: Complete change management assessments Identify, analyze and prepare risk mitigation tactics Identify and manage anticipated and persistent resistance Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan Support and engage senior leaders Coach people managers and supervisors Evaluate and ensure user readiness Manage stakeholders Track and report issues and come up with solutions Define and measure success metrics and monitor change progress Ensure alignment of change and culture initiatives across different regions, adapting strategies to meet local needs while maintaining a cohesive global approach. Competencies required: Bachelors degree in a relevant field. Minimum of 3-5 years of experience in internal communications, change management, or organizational development within a global and diverse company. Experience with large-scale organizational change efforts In depth knowledge on Agile, experience with roll out of agile transformation project is an advantage Certification in change management methodologies (e.g., PROSCI, ADKAR) or relevant professional certifications. Exceptional written and verbal communication skills Excellent active listening skills Ability to clearly articulate messages to a variety of audiences Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent interpersonal and collaboration skills, with the ability to build relationships at all levels of the organization. Cultural competence and sensitivity to work effectively in a diverse and global environment. Experience with behaviour change models and A solid understanding of how people go through a change and the change process Comfortable working in a hybrid working environment. Experience of working in an international matrix structure is a plus. Affinity with financial services or healthcare preferred but not essential. Ability to influence others and move toward a common vision or goal Flexible and adaptable; able to work in ambiguous situations Resilient and tenacious with a propensity to persevere Forward looking with a holistic approach Problem solving and root-cause identification skills Able to work effectively at all levels of an organization Must be a team player and able to work collaboratively with and through others Acute business acumen and understanding of organizational issues and challenges What can you expect: You join a dynamic and motivated team and will work closely with functional team leads, project managers, office leads, HR and Communication teams in various office locations across the globe. Youll report into the Change Coordinator. Hybrid working, with office in Bangalore, India, Nairobi, Kuala Lumpur, Madrid.