2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Financial Analyst (AR B2B Collection Role) at our Gurgaon Sec 48 location, you will be responsible for making and responding to calls & emails sent to customers to ensure Collection & Dispute Resolution on aged invoices as per the defined SOP. Your duties will include skip tracing and contacting clients to get overdue invoices paid, following up with various departments to obtain supporting documents/info for dispute resolution, and processing adhoc requests & urgent call requests in a timely manner. You will be expected to follow the collections strategy to reduce the past due, research & resolve issues promptly to expedite all cases and avoid any adverse customer impact. Ensuring timely collections on aged invoices and clearing Call/Email Queues as per the defined TAT will be crucial aspects of your role. Additionally, you will work proactively with stakeholders to resolve customer issues and ensure first call resolution. The ideal candidate for this role will have 2-3 years of relevant experience, with a fair knowledge of end-to-end B2B Credit & Collections. A commerce graduate or post-graduate with proficiency in computer applications including Excel & Word will be preferred. If you are interested in this opportunity, please send your resume to skakkar@peoplescout.com or contact us at 8077360738. Join us and explore how you can grow your career with our team!,

Posted 1 day ago

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