*JOB DESCRIPTION FOR C&M SALES ENGINEER, Krishnagiri* We Adhivinayagar Enterprises deals with ELGI Air Compressors, SMC Pneumatics Products, OM Material Handling Equipments. In ELGI C&M, ELGI has two segments: Construction Mining Compressors and Industrial Compressors. We need Sales Engineers for Construction Mining Compressors. This role involves creating new business prospects in the Construction and Mining sectors, generating leads, promoting and selling ELGI's range of Compressors and related products to both new and existing customer and closing the sales calls. *QUALIFICATION* 1. Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline) or a similar technical field. 2. 2-5 years of Sales Experience in Construction and Mining, Industrial Sales, preferably in compressed air systems or a related sector. *Contact No* : *9095522388*
Company: Adhi Vinayagar Enterprises Job Type: Full-time, Permanent Work Location: Coimbatore / Karur Job Purpose: The Field Service Engineer will perform on-site technical service, installation, maintenance, and repair of equipment and systems for our customers. This role ensures operational excellence through prompt response, high quality workmanship, strong customer engagement, and adherence to safety & service standards. Key Roles & Responsibilities: · Carry out installation, commissioning, repair, preventive maintenance and servicing of assigned equipment/systems in the field. · Diagnose technical faults, troubleshoot equipment issues and implement corrective actions in a timely manner. · Serve as the primary on-site interface with customers, delivering professional service, resolving issues and ensuring high satisfaction. · Liaise with service scheduling/dispatch teams to plan, execute and document field jobs in line with customer requirements and company standards. · Maintain accurate records of all service calls: job reports, maintenance logs, materials used, customer feedback and follow-up actions. · Ensure adequate stock of spare parts, tools and consumables in service vehicle or assigned area; coordinate with parts/supply teams as needed. · Provide customer training or technical support where required to optimise system usage and performance. · Adhere to all company policies, health-safety regulations, on-site safety protocols and industry compliance requirements. · Report any equipment or system improvements, recurring service issues, or opportunities for upgrades to the Service Manager or relevant department. · Demonstrate continuous improvement mindset: stay updated on new equipment, technologies and service practices. Required Skills & Competencies: · Strong technical aptitude: good understanding of mechanical, electrical, or electro‐mechanical systems relevant to our business. · Excellent problem‐solving and fault‐diagnosis skills in field conditions. · Good communication and customer-service orientation: able to engage with clients professionally and clearly. · Ability to work independently in the field, manage own tasks, and respond effectively under pressure. · Good documentation and reporting skills; competence with MS Office (Word, Excel) and service-reporting tools. · Valid driving licence and willingness to travel to customer sites regularly as required. Qualifications & Experience: · Diploma or Degree in Engineering (Mechanical / Electrical / Automobile / Relevant discipline) or equivalent. · 3 – 5 years (or preferably more) of field service experience, ideally in installation/maintenance/repair of technical equipment/systems. · Experience in [insert relevant industry: e.g., automobiles, forklift, construction equipment, heavy machinery, industrial automation, HVAC] is an advantage. · Familiarity with safe working practices, field tools, spare parts management, and service documentation. Compensation & Benefits: Pay Range: (based on experience and qualifications) Benefits: · Insurance · Provident Fund · ESI · Paid Sick Leave · Opportunities for travel Training & Development
Job Title: Call Coordinator Company: Adhi Vinayagar Enterprises Job Type: Full-time, Permanent Work Location: Coimbatore Job Purpose: The Call Coordinator will be the first point of contact for customers and prospects calling our showroom, service, and parts departments. This role involves handling high volumes of inbound/outbound calls, scheduling and confirming appointments (sales demos, test-trials, service/maintenance), managing customer queries, and updating CRM records accurately. The Call Coordinator will provide basic product/service information, route calls to the correct departments, follow up on leads and post-service feedback, and support customer service excellence. Key Roles & Responsibilities: · Manage and route incoming/outgoing calls across sales, service, and parts. · Schedule, confirm, and reschedule appointments; send reminders and follow-ups. · Handle queries related to products, service status, and basic complaints. · Follow up on leads, customer feedback, and service reminders. · Maintain accurate customer data, call logs, and appointment records in CRM. · Generate basic reports on calls, appointments, and follow-up activity. Qualifications & Experience: · 1–3 years’ experience in customer-facing roles (automobile/showroom/engineering oriented-equipment preferred). · Strong communication in English and local language (Tamil preferred). · Proficient with phone systems, CRM, and MS Office. · Customer-focused, organized, multitasker with strong follow-up skills. Compensation & Benefits: Pay Range: (based on experience and qualifications) Benefits: Insurance Provident Fund ESI Paid Sick Leave Training & Development
Company: Adhi Vinayagar Enterprises Job Type: Full-time, Permanent Work Location: Coimbatore / Karur Job Purpose: The Field Service Engineer will perform on-site technical service, installation, maintenance, and repair of equipment and systems for our customers. This role ensures operational excellence through prompt response, high quality workmanship, strong customer engagement, and adherence to safety & service standards. Key Roles & Responsibilities: · Carry out installation, commissioning, repair, preventive maintenance and servicing of assigned equipment/systems in the field. · Diagnose technical faults, troubleshoot equipment issues and implement corrective actions in a timely manner. · Serve as the primary on-site interface with customers, delivering professional service, resolving issues and ensuring high satisfaction. · Liaise with service scheduling/dispatch teams to plan, execute and document field jobs in line with customer requirements and company standards. · Maintain accurate records of all service calls: job reports, maintenance logs, materials used, customer feedback and follow-up actions. · Ensure adequate stock of spare parts, tools and consumables in service vehicle or assigned area; coordinate with parts/supply teams as needed. · Provide customer training or technical support where required to optimise system usage and performance. · Adhere to all company policies, health-safety regulations, on-site safety protocols and industry compliance requirements. · Report any equipment or system improvements, recurring service issues, or opportunities for upgrades to the Service Manager or relevant department. · Demonstrate continuous improvement mindset: stay updated on new equipment, technologies and service practices. Required Skills & Competencies: · Strong technical aptitude: good understanding of mechanical, electrical, or electro‐mechanical systems relevant to our business. · Excellent problem‐solving and fault‐diagnosis skills in field conditions. · Good communication and customer-service orientation: able to engage with clients professionally and clearly. · Ability to work independently in the field, manage own tasks, and respond effectively under pressure. · Good documentation and reporting skills; competence with MS Office (Word, Excel) and service-reporting tools. · Valid driving licence and willingness to travel to customer sites regularly as required. Qualifications & Experience: · Diploma or Degree in Engineering (Mechanical / Electrical / Automobile / Relevant discipline) or equivalent. · 3 – 5 years (or preferably more) of field service experience, ideally in installation/maintenance/repair of technical equipment/systems. · Experience in [insert relevant industry: e.g., automobiles, forklift, construction equipment, heavy machinery, industrial automation, HVAC] is an advantage. · Familiarity with safe working practices, field tools, spare parts management, and service documentation. Compensation & Benefits: Pay Range: (based on experience and qualifications) Benefits: · Insurance · Provident Fund · ESI · Paid Sick Leave · Opportunities for travel Training & Development