2.0 - 6.0 years

0 Lacs

punjab

On-site

Role Overview: As a Technical Support Specialist, you will unleash your inner detective by troubleshooting complex technical issues and resolving customer problems with precision and care. You will be a customer success advocate, delivering personalized support via phone, email, or chat to build trust and loyalty with customers. Your role will also involve collaborative problem-solving with internal teams to identify solutions and implement fixes, expanding your technical expertise. Additionally, you will act as a data steward, maintaining accurate records of customer interactions using CRM software to ensure seamless continuity. Key Responsibilities: - Troubleshoot complex technical issues ...

Posted 2 days ago

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Customer Success Specialist SkillLabs

2.0 - 6.0 years

0 Lacs

punjab

On-site

As a Technical Support Specialist, you will unleash your inner detective by troubleshooting complex technical issues and resolving customer problems with precision and care. Your role will involve being a customer success advocate, delivering personalized support via phone, email, or chat to build trust and loyalty with customers. Additionally, you will collaborate with internal teams to identify solutions and implement fixes, expanding your technical expertise. As a data steward, you will maintain accurate records of customer interactions using CRM software, ensuring seamless continuity. Key Responsibilities: - Troubleshoot complex technical issues and resolve customer problems - Deliver pe...

Posted 2 months ago

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