1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Quality Analyst - Team Lead at IBST LABS in Mumbai, your role will involve leading quality analysis processes, facilitating team communication, managing financial aspects, conducting research, and leveraging analytical skills to optimize operational efficiency. Key Responsibilities: - Minimum 1 year of experience as a TL (on paper) - Proficient in International Voice Process - Skilled in people management and Excel - Experience in managing attrition, shrinkage, CSAT, AHT, NPS & more - Strong communication, leadership, and adaptability skills - Lead and motivate your team to achieve operational KPIs - Drive process enhancements and ensure client satisfaction - Monitor performance, offer ...

Posted 4 weeks ago

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UI/UX Designer Honeycomb Softwares

0.0 - 3.0 years

0 Lacs

gandhinagar, gujarat

On-site

As a UI/UX Designer at our company, you will play a vital role in creating user-centric designs for web and mobile applications. You will be responsible for developing wireframes, mockups, and interactive prototypes based on business goals, user feedback, and research insights. Conducting usability testing and user research will be crucial to identify challenges and enhance the overall user experience. Collaboration with developers is essential to ensure seamless delivery of designs. Your day-to-day tasks will involve producing website graphics, icons, and banners, as well as maintaining and enhancing design systems for consistency across all digital products. Staying updated on the latest U...

Posted 2 months ago

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Agency Account Manager Craffords India - Brand Marketing Agency

3.0 - 7.0 years

0 Lacs

haryana

On-site

As an Account Manager/Client Servicing at Craffords India, a digital growth agency based in Gurugram, your primary responsibility is to ensure client satisfaction and success through effective project management and communication. With 3-5 years of experience, you will be involved in project-based work, client meetings, market research, project planning, and traffic management to deliver high-quality services to clients. In client meetings, you will discuss new project briefs, understand client requirements, target audience, and timelines. Your role includes analyzing current market trends, competitor strategies, and identifying target audience preferences to tailor effective strategies. You...

Posted 3 months ago

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