16368 Adaptability Jobs - Page 24

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Skill required: Marketing Operations - Creative Design Designation: Creative Production Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Has rich experience working with Creative Teams has a deeper understanding of Creative Process, understands UX and UI based Design methodology and has experience working on Creative Tools to be able to guide and support the creative artists in the team. Develops and maintains the maintenance plans/timelines, project plans/timelines, support plan summaries and production requirements documents Weekly status/planning session with the Client/Leads/Team Monitoring and Reporting Progress Creating Charts and Schedules Extensive planning and project tracking Manage and prioritize multiple projects Manage efficiently the pool of resources Monitor and manage the project risk Manage changes on project scope Report to the steering committee, raising strategic issues Develop and improve work processes and metrics Coordinate and ensure quality standards are met Responsible for accomplishing the project objectives within the constraints of the project Manage internal communications and external client relations with the ability to lead discussions and conference communications Be a strong team builder Creative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for? Problem-solving skills Results orientation Process-orientation Commitment to quality Ability to perform under pressure Graduate with Excellent written and verbal English skills Min. 7-10 years of experience Agile project management Exceptional leadership skills, Communications skills & Client Management skills Knowledge on any CMS, Website publishing, Hosting Strong customer service, team development, problem solving skills and adaptability to changing environments Flexible working in shifts Good to have Skills? Certifications – ITIL, SixSigma, PMP, Digital Marketing Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts, Any Graduation

Skill required: Marketing Operations - Creative Design Designation: Creative Production Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Has rich experience working with Creative Teams has a deeper understanding of Creative Process, understands UX and UI based Design methodology and has experience working on Creative Tools to be able to guide and support the creative artists in the team. Develops and maintains the maintenance plans/timelines, project plans/timelines, support plan summaries and production requirements documents Weekly status/planning session with the Client/Leads/Team Monitoring and Reporting Progress Creating Charts and Schedules Extensive planning and project tracking Manage and prioritize multiple projects Manage efficiently the pool of resources Monitor and manage the project risk Manage changes on project scope Report to the steering committee, raising strategic issues Develop and improve work processes and metrics Coordinate and ensure quality standards are met Responsible for accomplishing the project objectives within the constraints of the project Manage internal communications and external client relations with the ability to lead discussions and conference communications Be a strong team builder Creative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for? Problem-solving skills Results orientation Process-orientation Commitment to quality Ability to perform under pressure Graduate with Excellent written and verbal English skills Min. 7-10 years of experience Agile project management Exceptional leadership skills, Communications skills & Client Management skills Knowledge on any CMS, Website publishing, Hosting Strong customer service, team development, problem solving skills and adaptability to changing environments Flexible working in shifts Good to have Skills? Certifications – ITIL, SixSigma, PMP, Digital Marketing Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Quality Analyst position is responsible for providing daily coordination of QA tasks, testing of standard and rich-media banners, websites on desktop & mobile, and adhere to overall QA process and workflow. Maintain the highest level of quality in our deliverables through continuous testing of functionality/usability and review of visual elements, proofreading, and validation during critical stages of development. Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall test objectives. Ensure all testing results are easily accessible and understandable. Track defects to closure and keep defect repository up to date. 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Detailed knowledge of QA testing methodologies, concepts, processes, and documentation Knowledge on any CMS, Website publishing, Hosting, SEO, Workfront, CSS, HTML Strong customer service, team development, problem solving skills and adaptability to changing environments Good interpersonal, verbal, and written communication skills. Define and understanding the scope of testing within the context of each release/delivery Recommend improvements or corrections to developers in terms of work processes and quality where applicable Must be a team player with the ability to manage multiple tasks in a deadline driven environment Demonstrated leadership, presentation, and resource allocation skills Document and facilitate communication and troubleshooting of issues, bugs, changes Plan and document the testing effort via test plans and test cases for larger-scale projects Investigate procedures, workflows, and software to keep our processes up to date Collaborate with other QA staff to accomplish all daily QA tasks on-time with a high level of quality Work with cross-functional teams to ensure quality throughout the software testing life cycle Identify, report, and prioritize defects and working with the development team to locate and assist in resolving defects Fair knowledge on the project processes, and guiding team on tailoring them for project needs What are we looking for? Certifications – ISTQB, Digital Marketing Bachelor’s degree in computer science, Software Engineering 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Quality Analyst position is responsible for providing daily coordination of QA tasks, testing of standard and rich-media banners, websites on desktop & mobile, and adhere to overall QA process and workflow. Maintain the highest level of quality in our deliverables through continuous testing of functionality/usability and review of visual elements, proofreading, and validation during critical stages of development. Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall test objectives. Ensure all testing results are easily accessible and understandable. Track defects to closure and keep defect repository up to date. 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Detailed knowledge of QA testing methodologies, concepts, processes, and documentation Knowledge on any CMS, Website publishing, Hosting, SEO, Workfront, CSS, HTML Strong customer service, team development, problem solving skills and adaptability to changing environments Good interpersonal, verbal, and written communication skills. Define and understanding the scope of testing within the context of each release/delivery Recommend improvements or corrections to developers in terms of work processes and quality where applicable Must be a team player with the ability to manage multiple tasks in a deadline driven environment Demonstrated leadership, presentation, and resource allocation skills Document and facilitate communication and troubleshooting of issues, bugs, changes Plan and document the testing effort via test plans and test cases for larger-scale projects Investigate procedures, workflows, and software to keep our processes up to date Collaborate with other QA staff to accomplish all daily QA tasks on-time with a high level of quality Work with cross-functional teams to ensure quality throughout the software testing life cycle Identify, report, and prioritize defects and working with the development team to locate and assist in resolving defects Fair knowledge on the project processes, and guiding team on tailoring them for project needs What are we looking for? Certifications – ISTQB, Digital Marketing Bachelor’s degree in computer science, Software Engineering 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Quality Analyst position is responsible for providing daily coordination of QA tasks, testing of standard and rich-media banners, websites on desktop & mobile, and adhere to overall QA process and workflow. Maintain the highest level of quality in our deliverables through continuous testing of functionality/usability and review of visual elements, proofreading, and validation during critical stages of development. Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall test objectives. Ensure all testing results are easily accessible and understandable. Track defects to closure and keep defect repository up to date. 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Detailed knowledge of QA testing methodologies, concepts, processes, and documentation Knowledge on any CMS, Website publishing, Hosting, SEO, Workfront, CSS, HTML Strong customer service, team development, problem solving skills and adaptability to changing environments Good interpersonal, verbal, and written communication skills. Define and understanding the scope of testing within the context of each release/delivery Recommend improvements or corrections to developers in terms of work processes and quality where applicable Must be a team player with the ability to manage multiple tasks in a deadline driven environment Demonstrated leadership, presentation, and resource allocation skills Document and facilitate communication and troubleshooting of issues, bugs, changes Plan and document the testing effort via test plans and test cases for larger-scale projects Investigate procedures, workflows, and software to keep our processes up to date Collaborate with other QA staff to accomplish all daily QA tasks on-time with a high level of quality Work with cross-functional teams to ensure quality throughout the software testing life cycle Identify, report, and prioritize defects and working with the development team to locate and assist in resolving defects Fair knowledge on the project processes, and guiding team on tailoring them for project needs What are we looking for? Certifications – ISTQB, Digital Marketing Bachelor’s degree in computer science, Software Engineering 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Quality Analyst position is responsible for providing daily coordination of QA tasks, testing of standard and rich-media banners, websites on desktop & mobile, and adhere to overall QA process and workflow. Maintain the highest level of quality in our deliverables through continuous testing of functionality/usability and review of visual elements, proofreading, and validation during critical stages of development. Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall test objectives. Ensure all testing results are easily accessible and understandable. Track defects to closure and keep defect repository up to date. 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Detailed knowledge of QA testing methodologies, concepts, processes, and documentation Knowledge on any CMS, Website publishing, Hosting, SEO, Workfront, CSS, HTML Strong customer service, team development, problem solving skills and adaptability to changing environments Good interpersonal, verbal, and written communication skills. Define and understanding the scope of testing within the context of each release/delivery Recommend improvements or corrections to developers in terms of work processes and quality where applicable Must be a team player with the ability to manage multiple tasks in a deadline driven environment Demonstrated leadership, presentation, and resource allocation skills Document and facilitate communication and troubleshooting of issues, bugs, changes Plan and document the testing effort via test plans and test cases for larger-scale projects Investigate procedures, workflows, and software to keep our processes up to date Collaborate with other QA staff to accomplish all daily QA tasks on-time with a high level of quality Work with cross-functional teams to ensure quality throughout the software testing life cycle Identify, report, and prioritize defects and working with the development team to locate and assist in resolving defects Fair knowledge on the project processes, and guiding team on tailoring them for project needs What are we looking for? Certifications – ISTQB, Digital Marketing Bachelor’s degree in computer science, Software Engineering 3+ years Quality Assurance or related experience Flexible working in shifts Strong experience in writing test scenarios and test cases Device Testing Knowledge (IOS, Android etc.) Proficient with MSO (Word, Excel, PowerPoint) Intermediate knowledge on Risk Management, Roots Cause Analysis, Process Improvement and Software Metrics Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Client Delivery Specialist is a seasoned subject matter expert, responsible for overseeing the end-to-end delivery of managed services contract to the client. This role supports the business and protects the company’s reputation by taking responsibility for contract management for local, small and low to medium complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are often complex by nature and are typically across multiple sites and/or service offerings. The Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving. Key responsibilities: Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs). Acts as the primary point of contact for client inquiries, escalations, and feedback. Understands client business needs and objectives to tailor required services accordingly. Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Collaborates with technical teams to resolve client issues and incidents promptly. Monitors and assesses client satisfaction regularly through feedback mechanisms. Takes proactive measures to address client concerns and continuously improve service quality. Develops account plans and strategies to enhance client engagement and retention. Identifies opportunities for upselling or cross-selling additional services. Manages the implementation of new services, upgrades, and projects for clients. Coordinates project timelines, resources, and deliverables to ensure successful outcomes. Ensures that service delivery aligns with contractual agreements and compliance requirements. Consults with legal team to ensure that all contract escalations are addressed with contract governance. Monitors and reports on contract performance. May oversee financial aspects of client accounts, including budgeting and forecasting. May manage billing and invoicing processes. Collaborates with technical teams to ensure that client environments are stable, secure, and up to date. Stays informed about industry trends and emerging technologies to provide informed recommendations to clients. Identifies and mitigates risks associated with service delivery and client relationships. Develops contingency plans for potential disruptions. Maintains accurate records, client documentation, and incident reports. Provides regular reports on service performance and client satisfaction to internal and external stakeholders. Knowledge, Skills and Attributes: Passionate about service delivery with a strong ability to manage a coordinated delivery of service. Seasoned analytical mindset, strong initiative, self-driven with a commitment to succeed. Seasoned understanding of managed services, including infrastructure, cloud, security, and support. Seasoned proficiency in project management. Excellent communication, negotiation, and problem-solving skills. Excellent client centricity, proven ability to manage client relationships and drive client satisfaction. Seasoned business acumen, as well as financial acumen for budgeting, forecasting, and billing. Seasoned familiarity with ITIL or other IT service management frameworks. Ability to work under pressure and has exceptional organizational skills and attention to detail Ability to work collaboratively with cross-functional teams. Adaptability and a customer-focused mindset. Academic qualifications and certifications: Bachelor's degree or equivalent qualification in Information Technology or Business or related field. Relevant ITIL certification preferred. Relevant project management certification (for example, PMP) is preferred. Required experience: Seasoned demonstrated experience in a managed services and/or support services environment. Seasoned demonstrated experience in managed services - service delivery and client management. Seasoned demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Seasoned demonstrated experience in service delivery alignment with contractual agreements and compliance requirements. Seasoned demonstrated experience in monitoring contract performance. Seasoned demonstrated experience in managing service delivery projects for clients. Seasoned demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms. Seasoned demonstrated experience in proactive measures to address client concerns and continuously improve service quality. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed. To thrive in this role, you need to have: Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools. At least one technical certification in the above-mentioned technologies. Strong planning skills, with the ability to anticipate and adapt to changing circumstances. Adaptability and resilience in a dynamic work environment. Ability to communicate and work effectively across different cultures and social groups. Proficiency in active listening and client-centric communication. A positive outlook and the ability to work well under pressure. A client-first attitude, always seeking to create positive client experiences. A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve. To thrive in this role, you need to have: Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools and ITSM processes. Strong planning skills, considering possible changes and circumstances. A strong work ethic, including the capacity to put in longer hours when necessary. Adaptability to changing environments. A client-focused approach, creating positive client experiences throughout their journey. The aptitude to communicate and work across different cultures and social groups. Excellent active listening skills, confirming understanding and seeking relevant information. A positive outlook and resilience under pressure. A bachelor’s degree in information technology/computing or equivalent experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Selected Intern's Day-to-day Responsibilities & Requirements Include Communication Skills: Strong verbal and written communication for interviews, job postings, and candidate engagement. Active listening to understand candidate needs and hiring manager requirements. Networking & Relationship Building: Building and maintaining talent pipelines. Creating positive relationships with candidates, clients, and hiring teams. Sourcing & Research Skills: Using job boards, LinkedIn, social media, and Boolean search to find candidates. Understanding industry trends and talent availability. Interviewing & Assessment Skills: Conducting structured and competency-based interviews. Evaluating candidate skills, cultural fit, and potential. Negotiation & Persuasion: Convincing top talent to consider opportunities. Managing salary discussions and offer acceptance. Organizational & Time Management Skills: Handling multiple roles and candidates simultaneously. Prioritizing tasks to meet deadlines. Technical & ATS Knowledge: Familiarity with Applicant Tracking Systems (ATS). Proficiency in recruitment software and HR tools. Problem-Solving & Decision-Making: Finding solutions for hard-to-fill positions. Making quick, informed hiring decisions. Adaptability & Resilience: Working under pressure in a fast-paced environment. Handling rejection and unexpected changes. Compliance & Ethics Awareness: Knowledge of labor laws and recruitment regulations. Maintaining confidentiality and professionalism. About Company: TechCompiler is a global IT software solutions provider with headquarters in Rochester, NY. Leveraging deep industry & functional expertise, leading technology practices, and an advanced global delivery model, we enable companies to unlock their business potential. TechCompiler provides insight, people, technology, and service to achieve the best results. Our service offerings include application development, technology consulting, custom software development, and software testing services. Our software professionals have multiple platform skills and rich domain experience in various industry segments. Our project management staff has developed methods and structures that allow us to manage complex projects. Our clients enjoy the control over projects that comes with merging their personnel and our staff in a unified team working to promote a transfer of knowledge, while, our consultants have the expertise to handle projects of any size with confidence.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Risk Analyst is a seasoned subject matter expert, responsible for assessing and managing risks to ensure the security, integrity, and resilience of the organization's operations and services. This role involves identifying potential threats, analyzing vulnerabilities, and providing recommendations to mitigate risks. Through proactive risk assessment and collaboration with cross-functional teams, this role contributes to the organization's efforts to maintain a secure and compliant environment. Key responsibilities: Analyzes risk to business activities and operations. Identifies areas of potential loss or damage for current and proposed business and financial operations, processes, structures and cyber-risk exposure and quantifies impact Implements and evaluates compliance with business and cyber risk-reduction policies, processes and standards. May participate in the development and maintenance of disaster recovery and business continuity plans. Supports organizational processes and programs for mitigation of financial risk, including administration of insurance. May support and administer security and health/safety programs in addition to risk management activities. Performs any other related task as required by management. To thrive in this role, you need to have: Strong understanding of risk assessment methodologies, global regulations, and compliance requirements. Proficiency in data analysis tools and techniques for identifying trends, patterns, and potential risks. Excellent analytical skills and attention to detail. Effective communication skills to convey complex risk concepts to a global audience. Cultural sensitivity and adaptability to work across different regions and time zones Strong problem-solving skills and ability to work collaboratively with cross-functional and global teams. Academic qualifications and certifications: Bachelor's degree or equivalent in Business, Information Security, Risk Management or related field. Relevant certifications such as CISM, CRISC, CISSP, CIPP preferred. Required experience: Seasoned years of experience as a Risk Analyst, preferably in a global organization with diverse operations. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

The position requires you to support a team of associates by providing high-level technical and customer support to clients and internal teams. Your main responsibilities include handling troubleshooting queries, escalating issues, resolving complex problems, and building strong relationships with internal and external queries. You will also be involved in service-related initiatives and improvements to enhance the overall client experience. You will be interacting with various departments such as PSO, CSM, Product, and SRE to align support strategies with company objectives. Providing guidance, mentorship, and leadership to junior support team members is essential to foster a culture of continuous learning and growth. Engaging in process improvement initiatives, suggesting innovative solutions, and implementing best practices to enhance support operations are key aspects of the role. Your responsibilities will also include handling escalated customer issues, ensuring exceptional service delivery in client interactions, and compiling monthly and quarterly performance metrics for internal and external review. Identifying and reporting on trends in metrics, case volumes, and challenge categories will be part of your regular tasks. Additionally, you will explore opportunities to improve existing documentation and create knowledge base articles following best practices. To be successful in this role, you should have a minimum of 3 years of experience in a Client Support or comparable role. An in-depth understanding of IT service management and customer support best practices is required, with knowledge of US mortgage industry regulations considered a strong plus. You should have a track record of collaborating with multiple teams to achieve objectives, excellent problem-solving and planning skills, and the ability to multitask and take command of situations with confidence and control. Experience in technical support roles within the IT industry, managing support teams, and strong interpersonal skills are advantageous for this position. You should also possess excellent communication abilities, critical thinking skills, adaptability, leadership qualities, and a customer-centric approach. Overall, a positive attitude, deep customer service orientation, and a proactive, friendly, dynamic, and professional demeanor are essential for this role.,

The key account Manager role is principally responsible for Signing New Logos/ Merchants/Brands from Large Enterprise / Corporate Accounts. You will achieve these goals by creating Funnel and Closure of accounts. To succeed in this role, the following superpowers/ skills will be beneficial: - **Adaptability:** Maintain an attitude of optimism and can-do orientation with the ability to think creatively and navigate successfully past barriers and obstacles. - **Focus through the Noise:** Ability to tune out distractions to focus work on priority goals and tasks. - **Persuasion:** Present concepts, ideas, and proposals in a manner that is perceived positively by and clearly resonates with intended audiences and stakeholders, while encouraging action. - **Professionalism:** Project a mature and professional attitude, demeanor, and appearance as is appropriate to a given situation. - **Sense of Urgency:** Prioritize, plan, and move decisively when necessary to meet timeframes to avoid timing crises. Joining this team offers: - A collaborative output-driven program that brings cohesiveness across businesses through technology. - Improvement in the average revenue per use by increasing the cross-sell opportunities. - Solid 360 feedback from your peer teams on your support of their goals. - Respect, that is earned, not demanded from your peers and manager. If you are the right fit, there is an opportunity to create wealth with an enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem. The organization is uniquely positioned to democratize credit for deserving consumers & merchants, and is committed to it. India's largest digital lending story is brewing here, and it's your opportunity to be a part of the story!,

As a Telecaller at Bauer Bodoni, you will play a crucial role in our marketing and sales team by reaching out to potential customers over the phone. Your fluency in spoken and written English, as well as your proficiency in MS-Excel, will be essential in effectively communicating with clients and maintaining accurate records. Key Responsibilities Include Making outbound calls to prospective clients to promote our products and services. Following up with leads generated through marketing campaigns. Providing information about our products and services to potential customers. Recording details of each interaction in MS-Excel for future reference. Resolving customer complaints and concerns in a professional manner. Collaborating with the sales team to meet and exceed sales targets. Continuously improving communication skills to enhance customer experience and increase sales. If you are a confident and articulate individual with excellent communication skills, we invite you to join our dynamic team at Bauer Bodoni. Apply now to be a part of our exciting and rewarding work environment. About Company: Bauer Bodoni, a powerhouse in the world of corporate and social events, orchestrates extraordinary experiences across the globe. From dazzling culinary events with celebrity chefs to exclusive weddings in picturesque Indian destinations like Udaipur and Jaipur, they've left an indelible mark. Venturing internationally to places like Dubai and Thailand, their adaptability shines. With a marketing arm representing destinations and tourism boards in India, they're a one-stop shop for event design, planning, and execution. Bauer Bodoni crafts memories that last a lifetime, making celebrations truly exceptional!

Selected Intern's Day-to-day Responsibilities & Requirements Include Communication Skills: Strong verbal and written communication for interviews, job postings, and candidate engagement. Active listening to understand candidate needs and hiring manager requirements. Networking & Relationship Building: Building and maintaining talent pipelines. Creating positive relationships with candidates, clients, and hiring teams. Sourcing & Research Skills: Using job boards, LinkedIn, social media, and Boolean search to find candidates. Understanding industry trends and talent availability. Interviewing & Assessment Skills: Conducting structured and competency-based interviews. Evaluating candidate skills, cultural fit, and potential. Negotiation & Persuasion: Convincing top talent to consider opportunities. Managing salary discussions and offer acceptance. Organizational & Time Management Skills: Handling multiple roles and candidates simultaneously. Prioritizing tasks to meet deadlines. Technical & ATS Knowledge: Familiarity with Applicant Tracking Systems (ATS). Proficiency in recruitment software and HR tools. Problem-Solving & Decision-Making: Finding solutions for hard-to-fill positions. Making quick, informed hiring decisions. Adaptability & Resilience: Working under pressure in a fast-paced environment. Handling rejection and unexpected changes. Compliance & Ethics Awareness: Knowledge of labor laws and recruitment regulations. Maintaining confidentiality and professionalism. About Company: TechCompiler is a global IT software solutions provider with headquarters in Rochester, NY. Leveraging deep industry & functional expertise, leading technology practices, and an advanced global delivery model, we enable companies to unlock their business potential. TechCompiler provides insight, people, technology, and service to achieve the best results. Our service offerings include application development, technology consulting, custom software development, and software testing services. Our software professionals have multiple platform skills and rich domain experience in various industry segments. Our project management staff has developed methods and structures that allow us to manage complex projects. Our clients enjoy the control over projects that comes with merging their personnel and our staff in a unified team working to promote a transfer of knowledge, while, our consultants have the expertise to handle projects of any size with confidence.

As a Plant Human Resources Specialist at Mannitab Plant located in Malegaon, Nashik, you will be responsible for overseeing Plant HR activities, focusing on compliance within the workplace. Your role will involve managing various administrative HR tasks at the local site, including talent acquisition, contingent worker management, learning, time & attendance, and employee & labor relations. Reporting directly to the Plant Human Resources Specialist, India Operation based in Ahmedabad, you will be required to deliver, coordinate, and implement local administrative HR tasks efficiently. Your responsibilities will include managing contract labor recruitment, onboarding, and supervision, ensuring compliance with relevant labor laws and regulations, and monitoring the performance of contract laborers in adherence to company policies and safety regulations. You will also be responsible for ensuring compliance with local labor laws and regulations, staying updated with Indian labor laws relevant to the manufacturing industry. Handling employee grievances, disputes, and complaints promptly and fairly will be a crucial aspect of your role, fostering a positive work environment through open communication and conflict resolution practices. In addition, you will be involved in managing investigations into employee claims of unfair treatment or misconduct, resolving discipline issues, conducting appeals processes, and maintaining accurate records of labor relations activities, negotiations, and agreements. Your role will also entail supporting local learning initiatives, including conducting learning needs analysis, developing content, delivering training, and managing local logistics. To qualify for this position, you should hold a University Degree or equivalent experience in a related field, along with 8 to 10 years of work experience as an HR Generalist in the food and beverage/Pharma/FMCG industry. Experience in manufacturing/plants HR roles would be advantageous. Proficiency in HR policies, practices, procedures, and labor laws is essential, along with fluency in spoken and written English, Hindi & Marathi. As a local candidate, you are expected to establish good collaboration with various HR stakeholders, possess strong communication, interpersonal skills, and a collaborative team spirit, and demonstrate a high level of integrity, personal accountability, and a service mindset. If you are detail-oriented, able to work independently with minimal supervision, and possess a strong work ethic, this role offers you an opportunity to contribute to a Fortune 500 company that focuses on sustainable ingredient solutions to meet changing consumer trends and preferences.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Managed Services Client Delivery Specialist is an advanced subject matter exert, responsible for overseeing the end-to-end delivery of managed services contract to the client. This role supports the business and protects the company’s reputation by taking responsibility for contract management for local, medium to large complexity contracts and works closely with cross functional teams to ensure client expectations are met and exceeded and takes responsibility for service delivery, and contract profitability for their assigned client contracts. These clients require service delivery that are complex to highly complex by nature and are typically across multiple sites and/or service offerings. The Senior Managed Services Client Delivery Specialist involves proactive client communication, project management, technical oversight, and problem-solving. What You'll Be Doing Key Responsibilities: Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs). Acts as the primary point of contact for client inquiries, escalations, and feedback. Understands client business needs and objectives to tailor required services accordingly. Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Collaborates with technical teams to resolve client issues and incidents promptly. Monitors and assesses client satisfaction regularly through feedback mechanisms. Takes proactive measures to address client concerns and continuously improve service quality. Develops account plans and strategies to enhance client engagement and retention. Identifies opportunities for upselling or cross-selling additional services. Manages the implementation of new services, upgrades, and projects for clients. Coordinates project timelines, resources, and deliverables to ensure successful outcomes. Ensures that service delivery aligns with contractual agreements and compliance requirements. Consults with legal team to ensure that all contract escalations are addressed with contract governance. Monitors and reports on contract performance. May oversee financial aspects of client accounts, including budgeting and forecasting. May manage billing and invoicing processes. Collaborates with technical teams to ensure that client environments are stable, secure, and up to date. Stays informed about industry trends and emerging technologies to provide informed recommendations to clients. Identifies and mitigates risks associated with service delivery and client relationships. Develops contingency plans for potential disruptions. Maintains accurate records, client documentation, and incident reports. Provides regular reports on service performance and client satisfaction to internal and external stakeholders. Knowledge and Attributes: Passionate about service delivery with a strong ability to manage a coordinated delivery of service. Advanced analytical mindset, strong initiative, self-driven with a commitment to succeed. Advanced understanding of managed services, including infrastructure, cloud, security, and support Advanced proficiency in project management. Excellent communication, negotiation, and problem-solving skills. Excellent client centricity, proven ability to manage client relationships and drive client satisfaction. Advanced business acumen, as well as financial acumen for budgeting, forecasting, and billing. Advanced familiarity with ITIL or other IT service management frameworks. Ability to work under pressure and has exceptional organizational skills and attention to detail. Ability to work collaboratively with cross-functional teams. Adaptability and a customer-focused mindset. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology or Business or related field. Relevant ITIL certification preferred. Relevant project management certification (for example, PMP) is preferred. Required Experience: Advanced demonstrated experience in a managed services and/or support services environment. Advanced demonstrated experience in managed services - service delivery and client management. Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards. Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements. Advanced demonstrated experience in monitoring contract performance. Advanced demonstrated experience in managing service delivery projects for clients. Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms. Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

JOB_POSTING-3-73566-1 Job Description Role Title VP, Functional Remediation Leader (L12) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women talent. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview The Remediation COE works on remediation projects for all functions across SYF. The group is responsible for identifying impacted customers and arriving at the financial and non-financial impacts for those customers. The group follows robust processes and controls that ensure accuracy of the remediation project Role Summary/Purpose The VP, Remediation Leader, is responsible for the end-to-end delivery of all consumer remediations within a specific business function. This role is accountable for building and leading a team of functional remediation coordinators (FRCs), ensuring the effective and timely completion of remediations in accordance with the remediation Policy and procedures. The VP is also responsible for fostering a culture of continuous improvement, leading the function through significant change, ensuring clear and timely communication with all stakeholders, and serving as the first point of escalation for functional stakeholders. This leader is integral to developing and sustaining a best-in-class remediation culture, partnering closely with relevant stakeholders, and continually enhancing the function’s remediation processes. Key Responsibilities Manage and lead a group of Functional Remediation Coordinators (FRCs), responsible for driving the end-to-end management and delivery of all remediation initiatives for the assigned function through to completion. Foster and embed a culture of continuous improvement within the remediation team, regularly evaluating processes, identifying opportunities for enhancement, and implementing best practices. Lead the function through significant change by guiding teams and stakeholders through remediation transformation, promoting resilience, adaptability, and clarity of vision. Thoughtfully assign work and responsibilities to FRCs based on individual expertise, team member availability, and shifting business priorities to ensure effective execution of remediation projects. Ensure stakeholder communication is clear, concise, and timely, providing regular, transparent updates and proactively addressing concerns or questions. Serve as the first point of escalation for functional stakeholders, resolving issues and escalating further as appropriate to ensure swift and effective resolution. Direct and develop a high-performing remediation team representing core areas of the function, fostering collaboration, accountability, and continuous learning. Creatively resolve competing priorities within the function, balancing stakeholder needs with enterprise requirements through diplomacy and sound judgment. Respond to senior-level and governance-related escalations within the function, serving as a trusted liaison between the function and enterprise remediation leadership. Collaborate closely with other Functional Remediation Coordinators, sharing knowledge and aligning on cross-functional initiatives. Contribute to the overall remediation strategy and continuous improvement, ensuring functional approaches to support organizational goals. Qualifications/Requirements Bachelor's degree in business management, Operations, or related discipline with 4+ years of consumer servicing leadership experience; in lieu of degree, minimum of 7+ years of experience in financial services 2+ years of experience leading large strategic initiatives and transformative projects 3+ years of experience in a heavily regulated financial services environment Flexibility to be available for in-person engagement activities like business or team meetings, hosting round tables and remote events as needed. Desired Characteristics Demonstrated success in leading cross-functional teams Strong knowledge and experience in the Banking industry Experience with control & risk frameworks Ability to deal with complexity and ambiguity and help teams set direction and resolve conflicts Action and detail oriented, excellent organization and prioritization skills Strong communication and presentation skills, with the ability to interact at all levels with both internal and external stakeholders Strong leadership and influencing skills Demonstrated ability to work with third party vendors and solution providers Eligibility criteria Bachelor's degree in business management, Operations, or related discipline with 4+ years of consumer servicing leadership experience; in lieu of degree, minimum of 7+ years of experience in financial services Working Hours : 8:30 AM to 5:00 PM EST (6PM to 2:30 AM IST) For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal) L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L10+ Employees can apply Grade/Level: 12 Job Family Group Information Technology

JOB_POSTING-3-73566 Job Description Role Title VP, Functional Remediation Leader (L12) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women talent. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview The Remediation COE works on remediation projects for all functions across SYF. The group is responsible for identifying impacted customers and arriving at the financial and non-financial impacts for those customers. The group follows robust processes and controls that ensure accuracy of the remediation project Role Summary/Purpose The VP, Remediation Leader, is responsible for the end-to-end delivery of all consumer remediations within a specific business function. This role is accountable for building and leading a team of functional remediation coordinators (FRCs), ensuring the effective and timely completion of remediations in accordance with the remediation Policy and procedures. The VP is also responsible for fostering a culture of continuous improvement, leading the function through significant change, ensuring clear and timely communication with all stakeholders, and serving as the first point of escalation for functional stakeholders. This leader is integral to developing and sustaining a best-in-class remediation culture, partnering closely with relevant stakeholders, and continually enhancing the function’s remediation processes. Key Responsibilities Manage and lead a group of Functional Remediation Coordinators (FRCs), responsible for driving the end-to-end management and delivery of all remediation initiatives for the assigned function through to completion. Foster and embed a culture of continuous improvement within the remediation team, regularly evaluating processes, identifying opportunities for enhancement, and implementing best practices. Lead the function through significant change by guiding teams and stakeholders through remediation transformation, promoting resilience, adaptability, and clarity of vision. Thoughtfully assign work and responsibilities to FRCs based on individual expertise, team member availability, and shifting business priorities to ensure effective execution of remediation projects. Ensure stakeholder communication is clear, concise, and timely, providing regular, transparent updates and proactively addressing concerns or questions. Serve as the first point of escalation for functional stakeholders, resolving issues and escalating further as appropriate to ensure swift and effective resolution. Direct and develop a high-performing remediation team representing core areas of the function, fostering collaboration, accountability, and continuous learning. Creatively resolve competing priorities within the function, balancing stakeholder needs with enterprise requirements through diplomacy and sound judgment. Respond to senior-level and governance-related escalations within the function, serving as a trusted liaison between the function and enterprise remediation leadership. Collaborate closely with other Functional Remediation Coordinators, sharing knowledge and aligning on cross-functional initiatives. Contribute to the overall remediation strategy and continuous improvement, ensuring functional approaches to support organizational goals. Qualifications/Requirements Bachelor's degree in business management, Operations, or related discipline with 4+ years of consumer servicing leadership experience; in lieu of degree, minimum of 7+ years of experience in financial services 2+ years of experience leading large strategic initiatives and transformative projects 3+ years of experience in a heavily regulated financial services environment Flexibility to be available for in-person engagement activities like business or team meetings, hosting round tables and remote events as needed. Desired Characteristics Demonstrated success in leading cross-functional teams Strong knowledge and experience in the Banking industry Experience with control & risk frameworks Ability to deal with complexity and ambiguity and help teams set direction and resolve conflicts Action and detail oriented, excellent organization and prioritization skills Strong communication and presentation skills, with the ability to interact at all levels with both internal and external stakeholders Strong leadership and influencing skills Demonstrated ability to work with third party vendors and solution providers Eligibility criteria Bachelor's degree in business management, Operations, or related discipline with 4+ years of consumer servicing leadership experience; in lieu of degree, minimum of 7+ years of experience in financial services Working Hours : 8:30 AM to 5:00 PM EST (6PM to 2:30 AM IST) For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal) L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L10+ Employees can apply Grade/Level: 12 Job Family Group Information Technology

Basic Function To do the transactional level processing in an insurance collections and GL posting process. To do the reconciliation of the policies/accounts and accordingly make collections efforts via phone or email. To manage the ageing of debts/credits on the portfolio of accounts. It involves dealing with internal & external staff for gathering relevant information. To manage critical accounts by placing outbound calls & responding to all the queries. Strategizing the work & preparing the ageing report for review Essential Functions Candidate should have analytical skills F&A (Insurance) collections background is essential Past work experience of SAP ERP will be of weightage advantage Good working knowledge of Microsoft Excel Ensure that the guidelines are followed as per standard procedures Coaching & providing effective feedback to the collectors Quality monitoring & review of accounts Allocation of accounts as per the guidelines Ensure timely closure of accounts Ensure that the quality of the transactions is in compliance with predefined parameters Ensure adherence to Company Policies and Procedures Ensure fair methods are used to collect outstanding balance on the account Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the accounts assigned to the team Preparing business review templates for performance review Understanding of US Insurance market (Preferably Personal and Commercial Line) Should have good exposure of latest tools and technologies on F&A towers (SAP S4HANA, Blackline, etc.) Subject matter expert in the F&A domain – with expertise in Agent Commission Compensation and Accounts Receivable Understanding of US Insurance market (Preferably Personal and Commercial Line) Understanding of General Ledger and Journal entries Any other essential function that may occur from time to time as directed by the manager Primary Interactions @ EXL Manager for the purpose of review, feedback, clarification and operations communication Senior Processors for the purpose of Pre-process and Process training Processors for performance updates Business head for overall performance of process and or any other thing related to the process Primary Interactions @ Farmers Subject matter expert in the F&A domain – with expertise in Agent Commission Compensation and Accounts Receivable Understanding of US Insurance market (Preferably Personal and Commercial Line) Organizational Relationships Reports To : Process Manager Supervises : Processors & Senior Processors Skills Technical Skills Good Computer navigation skills, keyboarding skills Proficient in MS office – specially Excel Process Specific Skills Possesses necessary knowledge of business concepts to effectively perform the job Effective negotiation skills Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. Commits to achieving specific objectives and takes ownership for accomplishing them. Effectively balances quality, customer service and productivity standards Make calls to the customer for collection or payment details Understanding of US Insurance market (Preferably Personal and Commercial Line) Should have good exposure of latest tools and technologies on F&A towers (SAP S4HANA, Blackline, etc.) Work towards resolution of disputes Soft Skills (Desired) Self discipline Result orientation Adaptability Presentation skills Feedback skills Goal oriented Soft Skills (Minimum) Excellent written and verbal communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities Education Requirements Minimum 12 years of education with accounting background Commerce Graduate with at least 3+ years of experience (Industry+ BPO) Work Experience Requirements Minimum 3 years of relevant experience in a US collections insurance process 4+ years prior experience of working in Order to Cash processes, specially collections Must have worked on any of the ERP AR modules, preferably SAP Must have client management experience Must have done reporting, quality audits & trainings Annexure: NA Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager

Summary The Specialist, Compliance & Risk Ops role supports the Audit Readiness Team with identifying, investigating, and triaging compliance issues for tracking and resolution. They will be responsible for assessing escalated issues and communicating them to the relevant Audit Readiness Team member(s) or other stakeholders. They will also identify and support enhancements to the Audit & Monitoring process. About The Role Location – Hyderabad Hybrid About The Role: The Specialist, Compliance & Risk Ops role supports the Audit Readiness Team with identifying, investigating, and triaging compliance issues for tracking and resolution. They will be responsible for assessing escalated issues and communicating them to the relevant Audit Readiness Team member(s) or other stakeholders. They will also identify and support enhancements to the Audit & Monitoring process. Key Responsibilities: Daily monitoring of various dashboards, cadenced in-channel monitoring, proactive audit readiness approach oversight, maintenance of documentation and readout to various stakeholders in a timely and efficient manner to inform compliance Seamless execution of audit readiness activities and proper documentation to support the US business, ensuring quick next steps or resolution. Ensuring timely escalation to Manager or Compliance Team Lead, to seek clarity and guidance, if appropriate Initial assessment of risk on sample materials from activated digital channels, with appropriate triage through execution of appropriate audit readiness processes Reporting of relevant issues through internal Novartis “SpeakUp” process Support with gathering documentation, points of contact, and other relevant information for root cause analysis of relevant issues Oversight and support for accurate completion of internal CA/PA form Assistance with implementation of corrective actions Document preventative action and inform appropriate stakeholders on implementation and next steps Participate and support as a subject matter expert for specifc findings in cadenced and ad hoc meetings Essential Requirements: Bachelors Degree from an accredited University 2 -3 Years supporting Compliance or Audit in the Life Sciences industry Strong understanding of US Compliance & Regulatory laws and processes Knowledge of the US Materials Approval Process and its role in maintaining compliance and auditability Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Pro-active in handling complex situations & problems Ability to work under tight deadlines and manage multiple projects simultaneously. Proficiency in marketing automation tools and analytics platforms. Understanding the complexity of integrated working in a matrix and geographically dispersed environment. Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage Commitment To Diversity And Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility And Accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Selected Intern's Day-to-day Responsibilities & Requirements Include Communication Skills: Strong verbal and written communication for interviews, job postings, and candidate engagement. Active listening to understand candidate needs and hiring manager requirements. Networking & Relationship Building: Building and maintaining talent pipelines. Creating positive relationships with candidates, clients, and hiring teams. Sourcing & Research Skills: Using job boards, LinkedIn, social media, and Boolean search to find candidates. Understanding industry trends and talent availability. Interviewing & Assessment Skills: Conducting structured and competency-based interviews. Evaluating candidate skills, cultural fit, and potential. Negotiation & Persuasion: Convincing top talent to consider opportunities. Managing salary discussions and offer acceptance. Organizational & Time Management Skills: Handling multiple roles and candidates simultaneously. Prioritizing tasks to meet deadlines. Technical & ATS Knowledge: Familiarity with Applicant Tracking Systems (ATS). Proficiency in recruitment software and HR tools. Problem-Solving & Decision-Making: Finding solutions for hard-to-fill positions. Making quick, informed hiring decisions. Adaptability & Resilience: Working under pressure in a fast-paced environment. Handling rejection and unexpected changes. Compliance & Ethics Awareness: Knowledge of labor laws and recruitment regulations. Maintaining confidentiality and professionalism. About Company: TechCompiler is a global IT software solutions provider with headquarters in Rochester, NY. Leveraging deep industry & functional expertise, leading technology practices, and an advanced global delivery model, we enable companies to unlock their business potential. TechCompiler provides insight, people, technology, and service to achieve the best results. Our service offerings include application development, technology consulting, custom software development, and software testing services. Our software professionals have multiple platform skills and rich domain experience in various industry segments. Our project management staff has developed methods and structures that allow us to manage complex projects. Our clients enjoy the control over projects that comes with merging their personnel and our staff in a unified team working to promote a transfer of knowledge, while, our consultants have the expertise to handle projects of any size with confidence.

Summary The Associate Manager, Compliance & Analytics Reporting role is responsible for assisting the Manager, Compliance & Analytics Reporting, by providing technical support on specific MAP-associated systems. They will assist with implementing enhancements, resolving technical issues, and completing ad hoc requests in support of the US Business. About The Role Location – Hyderabad Hybrid About The Role: The Associate Manager, Compliance & Analytics Reporting role is responsible for providing technical support on specific MAP-associated systems. They will be accountable for implementing enhancements, resolving technical issues, and completing ad hoc requests in support of the US Business. Key Responsibilities: Manage technical enhancements and support across multiple, internally-owned Microsoft Products (including, but not limited to: Expedited Review Approval (MS Forms & Power Automate, Brand Calendar (PowerBI), and MAP Demand Model (Power Bi, Python, Skylearn)) Implement new systems or platforms that leverage Microsoft Products, as approved by the US Business, and define processes for managing the system and supported users Identify opportunities to improve data quality, cleanliness and democratization across owned and related platforms Compile and readout related metrics and trends for owned systems to Leadership on a monthly, quarterly, and yearly basis Compile and distribute requested reports or data to select stakeholders on an ad hoc basis Serve as second escalation point for any issues related to supported systems, providing tactical support, next steps, and ensuring quality of deliverables Communicate complex data findings to, and solve problems for, non-technical stakeholders Support development of training-related materials for owned systems and attend trainings as a Subject Matter Expert, as needed Essential Requirements: Bachelors Degree from an accredited University B.E/Btech/BCA/MBA/B.A.Computer Science/MCA/Mtech 4 years’ experience in an analytics or data driven organization with a strong focus on enabling data driven decision-making Strong understanding of US Compliance & Regulatory laws and processes Knowledge of the US Materials Approval Process and its role in maintaining compliance and auditability Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Pro-active in handling complex situations & problems Ability to work under tight deadlines and manage multiple projects simultaneously. Proficiency in marketing automation tools and analytics platforms. Ability to manage team members, as needed Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage Commitment To Diversity And Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility And Accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards