Customer Support Executive Golden Opportunities

1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: You will be a Customer Support Executive for the International Voice Process team in Chennai. Your main responsibility will be handling customer interactions with professionalism and excellent communication skills. Key Responsibilities: - Handle inbound and outbound calls with international clients - Address customer inquiries, complaints, and service requests in a professional manner - Provide accurate information about products, services, and policies - Identify customer needs and provide effective solutions - Escalate unresolved issues to the appropriate departments when necessary - Maintain a calm and empathetic tone during challenging interactions - Meet or exceed KPIs su...

Posted 15 hours ago

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Customer Support Executive - International Voice Golden Opportunities

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Customer Support Executive for the International Voice Process team in Chennai, your role will involve handling customer interactions with professionalism and a proactive attitude. You will be responsible for: - Handling inbound and outbound calls with international clients - Addressing customer inquiries, complaints, and service requests - Providing accurate information about products, services, and policies - Identifying customer needs and offering effective solutions - Escalating unresolved issues to appropriate departments when necessary - Maintaining a calm and empathetic tone during challenging interactions - Meeting or exceeding KPIs such as call handling time, first-call resolut...

Posted 3 days ago

Apply

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