Call centre representative (FEMALE) SkinLab by Dr. Jamuna Pai

1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

Job Description: As a customer service representative, your role will involve handling a large volume of inbound and outbound calls promptly. You will utilize communication scripts and your knowledge of the company's products and services to effectively address customer needs. Your responsibilities will include researching issues, resolving complaints, and providing solutions to ensure customer satisfaction. It will be essential for you to maintain ownership of calls throughout the customer's request lifecycle, including follow-ups with the escalation team. Furthermore, you will be instrumental in recommending improvements to enhance organizational efficiency. Key Responsibilities: - Memoriz...

Posted 1 month ago

AI Match Score

Apply

Customer Support Executive Golden Opportunities

1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: You will be a Customer Support Executive for the International Voice Process team in Chennai. Your main responsibility will be handling customer interactions with professionalism and excellent communication skills. Key Responsibilities: - Handle inbound and outbound calls with international clients - Address customer inquiries, complaints, and service requests in a professional manner - Provide accurate information about products, services, and policies - Identify customer needs and provide effective solutions - Escalate unresolved issues to the appropriate departments when necessary - Maintain a calm and empathetic tone during challenging interactions - Meet or exceed KPIs su...

Posted 1 month ago

AI Match Score

Apply

Customer Support Executive - International Voice Golden Opportunities

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Customer Support Executive for the International Voice Process team in Chennai, your role will involve handling customer interactions with professionalism and a proactive attitude. You will be responsible for: - Handling inbound and outbound calls with international clients - Addressing customer inquiries, complaints, and service requests - Providing accurate information about products, services, and policies - Identifying customer needs and offering effective solutions - Escalating unresolved issues to appropriate departments when necessary - Maintaining a calm and empathetic tone during challenging interactions - Meeting or exceeding KPIs such as call handling time, first-call resolut...

Posted 1 month ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.