4572 Active Directory Jobs - Page 3

You will be responsible for building and supporting the day-to-day operations of all laptops and desktops. Your role will involve providing IT support to customers, giving guidance and support as needed, and monitoring the queue for Incidents and Requests to ensure SLA's are maintained. Additionally, you will be in charge of maintaining the desktop/peripheral computing environment and supporting onsite clients and home office users. Strong soft skills and effective communication are essential for this role, along with the ability to lift 50lbs and a valid license. Your main responsibilities will include building and deploying Win7/Win10 machines with attention to deployment details for a positive End User Experience, installation, monitoring, and servicing desktop hardware, software, and peripherals, as well as troubleshooting incidents through to resolution. You will also provide support to remote users, manage inventory control, and asset management. As part of your key responsibilities, you will support, manage, optimize, and maintain the configuration and installation of the Desktop, including patch updates and hardware replacements. You will develop and maintain service operations manual documentation, analyze service calls for incident data, and collaborate with other teams for issue resolutions. Additionally, you will be involved in asset management responsibilities, tracking equipment logistics, and providing guidance to clients and support projects in progress. To excel in this role, you should have solid knowledge of Windows (preferably version 10), the full Microsoft Office Suite, and hands-on hardware troubleshooting experience. Understanding technical manuals, procedural documentation, and OEM guides is crucial, along with knowledge of Active Directory, Skype, VPN, mobile device support, IMAC, SLA's, Asset management, ITIL, and network infrastructure. Basic knowledge of LAN/WAN setups, software distribution, patching, and imaging technologies is desirable. Preferred qualifications include an Associate's degree in an IT-related field and a minimum of 1 year experience providing end-user support for PC desktop and application software in a network environment.,

We are seeking a skilled Desktop Support Engineer 2 to join our IT team in India. The ideal candidate will be responsible for providing technical support and troubleshooting for end-user computing devices, ensuring a seamless and efficient working environment for our staff. Responsibilities Provide technical support for desktop, laptop, and other end-user computing devices. Troubleshoot hardware and software issues for users. Install, configure, and maintain operating systems and software applications. Respond to user inquiries and issues via helpdesk tickets, phone, and in-person support. Assist in the setup and deployment of new workstations and peripherals. Maintain inventory of IT assets and ensure security compliance. Document support processes and maintain knowledge base articles. Skills and Qualifications 2-4 years of experience in desktop support or a related field. Proficiency in Windows operating systems (Windows 10/11) and Mac OS. Familiarity with Active Directory and user account management. Experience with hardware troubleshooting and repair of PCs and peripherals. Knowledge of networking concepts (TCP/IP, DHCP, DNS) and basic network troubleshooting. Ability to communicate effectively with end-users and provide excellent customer service. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are preferred.

We are seeking a skilled Desktop Support Engineer 2 to join our IT team in India. The ideal candidate will be responsible for providing technical support and troubleshooting for end-user computing devices, ensuring a seamless and efficient working environment for our staff. Responsibilities Provide technical support for desktop, laptop, and other end-user computing devices. Troubleshoot hardware and software issues for users. Install, configure, and maintain operating systems and software applications. Respond to user inquiries and issues via helpdesk tickets, phone, and in-person support. Assist in the setup and deployment of new workstations and peripherals. Maintain inventory of IT assets and ensure security compliance. Document support processes and maintain knowledge base articles. Skills and Qualifications 1-6 years of experience in desktop support or a related field. Proficiency in Windows operating systems (Windows 10/11) and Mac OS. Familiarity with Active Directory and user account management. Experience with hardware troubleshooting and repair of PCs and peripherals. Knowledge of networking concepts (TCP/IP, DHCP, DNS) and basic network troubleshooting. Ability to communicate effectively with end-users and provide excellent customer service. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are preferred.

Description We are seeking a skilled Help Desk Technician to join our IT support team in India. The ideal candidate will have a strong technical background and a passion for providing excellent customer service. You will be responsible for resolving IT issues, assisting users with technical problems, and ensuring the smooth operation of our technology systems. Responsibilities Provide technical support and troubleshooting for hardware and software issues via phone, email, and in-person. Install, configure, and maintain computer systems, printers, and other peripheral devices. Assist users with network connectivity issues, including VPN access and Wi-Fi connectivity. Document support interactions and resolutions in the ticketing system for future reference. Collaborate with IT teams to implement new technologies and improve existing systems. Train users on software applications and best practices for technology use. Skills and Qualifications 3-8 years of experience in a help desk or technical support role. Proficient in Windows and Mac operating systems, as well as common software applications (e.g., Microsoft Office, Google Workspace). Experience with troubleshooting hardware issues, including desktops, laptops, and printers. Knowledge of networking concepts and experience with basic networking troubleshooting (e.g., IP configuration, DNS issues). Familiarity with ticketing systems and remote support tools. Strong communication skills, both verbal and written, with a customer-oriented approach. Ability to work independently and as part of a team in a fast-paced environment.

We are seeking a skilled Desktop Support Engineer 1 to join our IT team in India. The ideal candidate will be responsible for providing technical support and troubleshooting for end-user computing devices, ensuring a seamless and efficient working environment for our staff. Responsibilities Provide technical support for desktop, laptop, and other end-user computing devices. Troubleshoot hardware and software issues for users. Install, configure, and maintain operating systems and software applications. Respond to user inquiries and issues via helpdesk tickets, phone, and in-person support. Assist in the setup and deployment of new workstations and peripherals. Maintain inventory of IT assets and ensure security compliance. Document support processes and maintain knowledge base articles. Skills and Qualifications 1-4 years of experience in desktop support or a related field. Proficiency in Windows operating systems (Windows 10/11) and Mac OS. Familiarity with Active Directory and user account management. Experience with hardware troubleshooting and repair of PCs and peripherals. Knowledge of networking concepts (TCP/IP, DHCP, DNS) and basic network troubleshooting. Ability to communicate effectively with end-users and provide excellent customer service. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are preferred.

Key Responsibilities: Provide technical support for desktop, laptop, printers, and other peripherals Install, configure, and upgrade hardware and software as per organizational standards Troubleshoot and resolve operating system issues (Windows, macOS) and application problems Manage user accounts, permissions, and access in Active Directory Assist users with network connectivity, VPN, email, and security-related issues Perform regular system maintenance, updates, and patch management Document support requests, solutions, and maintain knowledge base articles Escalate complex technical issues to higher-tier support teams or vendors as necessary Provide training and guidance to end-users on hardware and software usage Maintain inventory of IT assets and coordinate with procurement for replacements or upgrades Required Skills & Qualifications: Bachelor's degree in IT, Computer Science, or related field (preferred) 1 to 3 years of experience in desktop or end-user support Proficient with Windows OS, Microsoft Office Suite, and common business applications Experience with Active Directory and user account management Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Familiarity with remote support tools (e.g., TeamViewer, Remote Desktop) Strong problem-solving and communication skills Ability to multitask and work independently or as part of a team Preferred Qualifications: Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate Experience supporting macOS or Linux systems Knowledge of ITIL processes and service management tools (e.g., ServiceNow, Jira) Familiarity with endpoint security and antivirus tools

Are you prepared to have a significant impact at DTCC Do you aspire to contribute to innovative projects, collaborate with a dynamic and supportive team, and invest in your professional development At DTCC, we are leading the way in innovation within the financial markets. We are dedicated to supporting the growth and success of our employees, believing that you possess the skills and determination to truly make a difference. We nurture a thriving internal community and are devoted to establishing a workplace that reflects the diverse world we serve. As a Network Security Architect within the Cybersecurity Architecture Center of Excellence, you will play a crucial role in the comprehensive review and redesign of the current network security infrastructure and capabilities across on-premises, client, and hybrid-cloud environments. Your responsibilities will include influencing changes in existing control standards, developing new IT security standards that are easily understandable to stakeholders, creating specific security patterns and diagrams, and overseeing the relevant 3-year capability roadmap. Your role will be essential in promoting a Security-First mindset throughout DTCC's technology modernization journey. Your primary responsibilities will involve producing security architecture deliverables related to network modernization and the Zero Trust paradigm, identifying security gaps and proposing solutions, serving as the subject matter expert for Network Security enterprise-wide, inspiring team members and junior staff, designing and optimizing solutions to safeguard the organization's network infrastructure, creating and driving the internal and client network security capability roadmap, driving the Zero Trust network modernization roadmap, influencing changes in control policies, creating IT security standards and best practices, leading the technical analysis of network security capabilities, identifying automation opportunities for network security controls, mentoring junior security architects, delivering executive architecture presentations and demonstrations, staying updated on changes in the security landscape and cybersecurity frameworks, presenting thought leadership in security field through white papers and industry conference presentations, and aligning risk and control processes into daily responsibilities. Qualifications: - 7+ years of related experience - Bachelor's degree preferred in STEM areas such as Computer Science, Electrical & Computer Engineering, Information Management, Big Data & Analytics Talents Needed for Success: - Strong Information Security experience, particularly in the network security domain - Solid working knowledge with Next Gen firewalls and features like URL, IPS, malware and content filtering, proxies, WAFs, traffic capturing and inspection technologies - Expertise in performing deep packet troubleshooting with Wireshark - Proficiency in Zero Trust paradigm and network pillar designs aligned with Zero Trust best practices - Working knowledge with vendors such as Palo Alto NGFW, F5 LTM, APM, GSLB/GTM, Zscaler, Akamai, AWS network primitives, Azure network primitives - Experience in routing protocols and switching, WAN deployments, Python, networking fundamentals, OS security, Information Security frameworks, Active Directory, Public DNS, PKI, SSL Certificate management, and analytical troubleshooting skills - Strong organizational, multi-tasking, and prioritization skills - Ability to work under pressure, make sound decisions in emergencies, and communicate effectively - Demonstrated collaboration skills and willingness to learn and adapt to changes This role offers a unique opportunity to contribute to the enhancement of network security infrastructure and play a significant role in DTCC's technology modernization journey.,

We are seeking a skilled Desktop Support Engineer 2 to join our IT team in India. The ideal candidate will be responsible for providing technical support and troubleshooting for end-user computing devices, ensuring a seamless and efficient working environment for our staff. Responsibilities Provide technical support for desktop, laptop, and other end-user computing devices. Troubleshoot hardware and software issues for users. Install, configure, and maintain operating systems and software applications. Respond to user inquiries and issues via helpdesk tickets, phone, and in-person support. Assist in the setup and deployment of new workstations and peripherals. Maintain inventory of IT assets and ensure security compliance. Document support processes and maintain knowledge base articles. Skills and Qualifications 1-4 years of experience in desktop support or a related field. Proficiency in Windows operating systems (Windows 10/11) and Mac OS. Familiarity with Active Directory and user account management. Experience with hardware troubleshooting and repair of PCs and peripherals. Knowledge of networking concepts (TCP/IP, DHCP, DNS) and basic network troubleshooting. Ability to communicate effectively with end-users and provide excellent customer service. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are preferred.

We are seeking a motivated and enthusiastic Service Desk Engineer 1 to join our IT support team. In this entry-level role, you will be the first point of contact for users seeking technical assistance, providing support to ensure their IT systems run smoothly. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and resolve hardware and software issues for desktop and laptop systems. Assist users with application support and troubleshooting. Document and track issues in the service desk management system. Escalate complex issues to higher-level support teams as needed. Maintain inventory of IT equipment and assist with setup and deployment. Participate in ongoing training and development programs to enhance technical skills. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Basic knowledge of operating systems (Windows, macOS, Linux). Familiarity with networking concepts and protocols (TCP/IP, DNS, DHCP). Experience with help desk ticketing systems and remote support tools. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

We are seeking a motivated and enthusiastic Service Desk Engineer 1 to join our IT support team. In this entry-level role, you will be the first point of contact for users seeking technical assistance, providing support to ensure their IT systems run smoothly. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and resolve hardware and software issues for desktop and laptop systems. Assist users with application support and troubleshooting. Document and track issues in the service desk management system. Escalate complex issues to higher-level support teams as needed. Maintain inventory of IT equipment and assist with setup and deployment. Participate in ongoing training and development programs to enhance technical skills. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Basic knowledge of operating systems (Windows, macOS, Linux). Familiarity with networking concepts and protocols (TCP/IP, DNS, DHCP). Experience with help desk ticketing systems and remote support tools. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

You are invited to join Infosys BPM Ltd. as a Service Desk - Voice for International Voice Process in Pune. As a member of our team, you will play a crucial role in providing L1 support and resolving client issues through calls, chat, and email. Your excellent communication skills will be key in ensuring effective client interactions. Additionally, experience with ticketing tools like ServiceNow, Remedy, and control M will be advantageous. In this role, you will utilize your expertise in resolving queries related to VPN, Drivers, O365, driver installations, Active directory, operating systems, networking, and cloud computing. Proficiency in using productivity applications such as Microsoft Office tools is essential. As part of our 24/7 work environment, you will be expected to demonstrate analytical problem-solving abilities and a proactive approach to addressing customer issues promptly and efficiently. To excel in this position, you must possess exceptional communication skills and be willing to work US shift timings. Participation in specific training programs mandated by the client is non-negotiable. Your commitment to working full-time in Pune and completing 15 years of education is required. Knowledge and experience in resolving queries using voice skills within the specified domains are preferred qualifications. If you are a dedicated professional with a passion for delivering exceptional service and possess the necessary qualifications, we encourage you to apply for this exciting opportunity with Infosys BPM Ltd. We look forward to welcoming you to our team and embarking on a rewarding journey together.,

As a leading provider of comprehensive human resource services in India, Viraaj HR Solutions is dedicated to empowering organizations by connecting them with the best talents in the industry. Our mission revolves around fostering a culture of respect, integrity, and collaboration, ensuring that both our clients and candidates thrive in a supportive environment. We are committed to tailoring recruitment strategies to meet the unique needs of each business, thereby driving success effectively. In this role, you will be responsible for managing and administering Microsoft Intune and SCCM environments. Your duties will include designing and executing software deployment strategies, offering expert guidance on Windows operating systems and troubleshooting, configuring and maintaining group policies for optimal system performance, overseeing endpoint security measures and compliance protocols, collaborating with IT teams to enhance system performance and reliability, conducting regular system audits and assessments, providing technical support to end-users regarding software issues, implementing data backup and recovery solutions, monitoring system performance, conducting necessary upgrades, documenting system configurations and operational procedures, assisting in the development of IT policies and procedures, coordinating with vendors to resolve complex technical issues, training and mentoring junior staff on best practices and new technologies, and ensuring the integrity and security of company data. To excel in this role, you should have proven experience as an Intune and SCCM Subject Matter Expert, a strong understanding of Windows OS and troubleshooting techniques, experience in network configuration and management, familiarity with Active Directory and Group Policy management, solid experience with endpoint security solutions, knowledge of data backup and recovery procedures, excellent problem-solving and analytical skills, strong communication and interpersonal abilities, the ability to work independently and within a team, relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate (preferred), experience with the ITIL framework (preferred), knowledge of cloud services (advantageous), the ability to manage multiple tasks and priorities effectively, being detail-oriented with strong organizational skills, and a proactive approach to learning and development. This is an on-site position based in India, and candidates should be prepared to work in a dynamic office environment.,

You will lead and drive the development in the BI domain using the Qlik Sense eco-system with deep technical and BI ecosystem knowledge. Your responsibilities will include dashboard design, development, and delivery of BI services using the Qlik Sense eco-system. As a QlikView/Qlik Sense Data Architect, you should have extensive knowledge of QlikView and Qlik Sense, including best practices for data modeling, application design, and development. You should also be familiar with advanced features such as GeoAnalytics, NPrinting, extensions, widgets, mashups, ODAG, and Set analysis. You should have experience working with Qlik Sense sites, the Qlik Management Console, and managing streams, user, and application security. Knowledge of Active Directory, proxies, load balancers, and troubleshooting connectivity, configuration, and performance issues is essential. Strong communication and presentation skills are required for this role. Candidates Profile: Academics: - A bachelor's degree in Computer Science is preferable. - A master's degree would be an added advantage. Experience: - 2-5 years of experience in Qlik Sense design and development.,

Track Opinion is a global market research and outsourcing firm headquartered in India, specializing in end-to-end custom research services for clients across various industries. Our clientele includes consulting firms, market research companies, global corporations, and SMBs. Our team of experts and experienced researchers strive to innovate and execute projects of all scales, catering to global or niche audiences. With a focus on B2B, B2C Healthcare & CATI, we excel in genuine data collection and maintain an exhaustive database of executives and leaders worldwide. Our Vision is to become a global leader in innovative market research, providing effective strategic insights that are technology-driven, feasible, and reliable. Our Mission is to deliver timely services with quality assurance, utilizing cutting-edge technology to empower clients in making informed decisions. We are currently seeking an experienced IT Systems Administrator to join our dynamic team in Noida. The role involves managing and maintaining our company's computer systems and networks to ensure seamless IT operations. The ideal candidate will be responsible for configuring and ensuring the reliable operation of multi-user computers, particularly servers. **Experience:** - Bachelor's degree - Relevant certifications such as Microsoft Certified Systems Administrator (MCSA) or Cisco Certified Network Associate (CCNA) are advantageous. - Minimum of 1 year of hands-on experience in an IT systems administration role **Job Responsibilities:** - Prepare and configure PC setups for new employees, ensuring hardware functionality. - Maintain and manage laptops, including updates and repairs for optimal performance. - Manage inventory effectively by keeping records of laptop issuance and returns. - Install and configure software applications with routine updates. - Troubleshoot hardware, networked printers, and software issues. - Manage VPN connections and resolve connectivity or intranet-related issues. - Handle Active Directory architecture, replication, and troubleshooting. - Oversee DNS backup and recovery processes and manage the company firewall. - Administer Azure Virtual Machines and manage Group Policy settings. - Conduct monthly vulnerability scans and respond to monitoring alerts. - Perform routine server maintenance and manage Exchange user mailboxes. **Soft Skills:** - Curiosity - Creativity - Problem-solving **We Offer:** - Challenging and rewarding role in a growing company - Opportunities for professional development and advancement - Competitive salary and benefits package Skills Required: Microsoft Windows Azure,

You will lead the discovery and requirements gathering for Secrets Management initiatives, ensuring that use cases are clearly defined, actionable, and aligned with business goals. Your role will involve conducting data analysis to support decisions and creating comprehensive, insight-driven deliverables. You will engage stakeholders across the organization to capture detailed functional and non-functional requirements related to IAM and authentication. Additionally, you will facilitate technical discussions on authentication protocols and clearly communicate their business implications and value. Your responsibilities will include driving integration efforts between applications/platforms and Identity Providers (IdPs), such as Active Directory (AD) and Microsoft Entra ID / Azure AD. Furthermore, you will deliver detailed management information (MI) reports and dashboards to support transparency and strategic decisions. Preferred skills for this role include experience as a Business Analyst, expertise in Identity and Access Management, and familiarity with Active Directory.,

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most complex digital transformation needs. With a global presence spanning across 65 countries and a workforce of over 230,000 employees and business partners, we are committed to helping our customers, colleagues, and communities thrive in an ever-evolving world. We are currently seeking an Azure Active Directory Consultant with the following qualifications: - 5+ years of IAM skills and knowledge - 5+ years of experience in Active Directory - 5+ years of experience in LDAP/Radiant Logic - 5+ years of experience in Azure Active Directory - 5+ years of experience in REST API - 5+ years of experience in Virtual Directory Service As an Azure Active Directory Consultant, your role will involve the following responsibilities: - Designing and developing enterprise cyber security strategy and architecture - Understanding security requirements by evaluating business strategies and conducting system security vulnerability and risk analyses - Identifying risks associated with business processes, operations, and technology projects - Communicating current and emerging security threats and designing security architecture elements to mitigate threats - Providing product best fit analysis to ensure end-to-end security covering different facets of architecture - Demonstrating experience in security assessment against NIST Frameworks, SANS, CIS, etc. - Providing support during technical deployment, configuration, integration, and administration of security technologies - Offering assistance for disaster recovery in the event of security breaches or attacks - Providing solutions for RFPs received from clients and ensuring overall design assurance Additionally, you will be responsible for stakeholder coordination, audit assistance, and supporting sales team to create wins. This includes liaising with stakeholders on cyber security issues, maintaining an information security risk register, and assisting with internal and external audits related to information security. Key Performance Parameters for this role include customer centricity and supporting the sales team to create wins. Mandatory skills include expertise in AWS Security Services. If you are looking to reinvent your career in a dynamic and forward-thinking environment, Wipro is the place for you. Join us and be a part of a business that is driven by purpose, innovation, and constant evolution. Applications from individuals with disabilities are encouraged and welcomed.,

The Desktop Support Specialist is responsible for managing end-user devices effectively and efficiently within the organization. This role involves addressing hardware, software, and network issues to ensure smooth operations. The ideal candidate will have a strong background in Windows, Linux, and MAC OS environments and will collaborate with remote teams to support network and security devices. Excellent troubleshooting skills, strong organizational abilities, and a commitment to maintaining high service levels are essential for this position. End User Device Management: - Address and resolve hardware, operating system, and software issues on computer systems with minimal disruption to end users. - Provide support for office applications and basic business tools, including authentication via Active Directory. - Manage and troubleshoot LAN, Internet, VPN, IP/Soft Phones to ensure reliable connectivity and access for end users. - Configure and support security tools such as firewalls, antivirus, Data Loss Prevention (DLP), and VPNs on client devices. - Configure and troubleshoot peripherals like printers and scanners. - Conduct scheduled proactive activities, including patching and updates to ensure secure and up-to-date systems. - Assist in the configuration and management of client-side backup solutions. Operating System Support: - Provide comprehensive support for Windows 10 and 11, including installation, configuration, and troubleshooting. - Offer support for Linux and MAC OS environments to optimize operating systems for end-user performance. Vendor Coordination: - Coordinate with various OEMs and vendors for the configuration, management, and maintenance of hardware and software solutions. Application Infrastructure Support: - Provide client-side support for application infrastructure, including email and office applications. Experience with O365 is an added advantage. Documentation & Asset Management: - Maintain a definitive library for operating systems, applications, product guides, and device firmware. - Update and manage configuration documents regularly. - Maintain an accurate inventory of assets using the IT Asset Inventory Management tool. Service Level Agreement (SLA) Management: - Ensure all SLAs are met and escalate issues timely when necessary. - Report and manage all incident, service, and change requests using the helpdesk tool. - Provide after-hours support in emergencies and participate in occasional weekend maintenance activities. Remote Team Coordination: - Work in coordination with remote teams to provide onsite support for network and security devices, firewall, IPsec & SSL VPN management, switching, and wireless infrastructure. Required Skills and Qualifications: - Excellent troubleshooting skills with a proven track record in resolving technical issues efficiently. - Proven experience as a computer technician or in a similar IT support role. - Exceptional organizing and time-management skills to handle multiple tasks simultaneously. - Strong communication abilities, both written and verbal, to interact effectively with end-users and team members. - Proficiency in Windows 10 & 11 operating systems, experience with Linux OS management, familiarity with MAC OS management. - Skilled in managing LAN (Wired & Wireless) networks and ability to generate and maintain detailed reports.,

We are seeking a skilled and experienced Operations Security Engineer with strong expertise in Identity and Access Management (IAM) and Privileged Access Management (PAM) to join our IT security team. This role is critical in ensuring the secure and seamless operation of IAM/PAM services across the organization. Job Responsibilities IAM and PAM Support: Provide technical support for IAM and PAM solutions, including provisioning, authentication, and access control. Troubleshoot and resolve user access and authentication issues. Deploy and configure One Identity Safeguard solutions as per organizational requirements. Assist in integration with Active Directory, SIEM, MFA tools, and other systems. Customize platform settings, reports, and alerts based on needs. System Maintenance & Upgrades: Regularly apply updates and patches to IAM/PAM platforms. Conduct system health checks, preventive maintenance, and ensure optimal performance. Application Troubleshooting: Diagnose and resolve software-related issues. Escalate complex incidents to appropriate teams. Maintain documentation of troubleshooting steps and solutions. Compliance & Audit Support: Ensure systems align with regulatory requirements such as GDPR, SOX, HIPAA. Assist in audit readiness and privileged access evidence gathering. User Training & Onboarding: Guide users on IAM/PAM policies and tools. Conduct awareness and training sessions on secure access management. Incident Response: Participate in investigation and remediation of IAM/PAM-related incidents. Collaborate with security teams during unauthorized access events. Collaboration & Continuous Improvement: Work with cross-functional teams to enhance IAM/PAM services. Stay updated on emerging threats, tools, and best practices in IAM/PAM. Propose process enhancements and automation opportunities. Show more Show less

Job responsibilities: Answering/Troubleshooting on technical queries and dealing US clients via calls & Emails. Administer and resolve applications issues, provide updates and perform root cause analysis. Providing technical support to customers or end-users who are using Windows server-based systems. Managing and maintaining Windows server environments, including servers, applications, and databases. Responding to tickets raised by customers or end-users and ensuring that they are resolved within the defined Service Level Agreement (SLA). Managing and maintaining Active Directory, including creating and managing user accounts, groups, and permissions. Good customer handling skills (written & verbal). Diagnose and quickly resolve a wide range of Windows and applications problems to help minimize downtime. Troubleshooting as per preliminary guidelines to resolve the issues and escalate to respective departments. Provide support and identify all issues and prepare appropriate documentation of all issues and solutions. Required Skills: Excellent Communication and leadership skills for Team management. Sound knowledge of Windows Server, Cloud Technology and Virtualization Ability to work well in a team and communicate effectively. ? Strong willingness to learn, grow, and acquire new technical skills. Should have good communication skills. Growth mindset that challenges the status quo and focuses on outside-the-box ideas and solutions. Qualifications: Bachelors degree (or equivalent) in computer science. Minimum 7-11 years of experience in technical support, with at least 3 years in a leadership or managerial role. About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we&aposve catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in Show more Show less

Overview of Providence: At Providence, we use our voice to advocate for vulnerable populations and needed reforms in health care. We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyoneregardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the futuretoday. Together, our 119,000-plus caregivers/employees serve in 51 hospitals, more than 1000 clinics and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington in United States. Providence Information Service (commonly known as Information technology) is aimed to digitally enable our vision of Health for a better world. We make use of multiple technological stack spread across Microsoft, Oracle, JAVA, Python and many new open sources. Providence Global Centre recently launched in Hyderabad, India as Global Capability Centre for Providence looking to leverage the India talent to help meet our global vision and scale our Information Services and products to the world of Cloud. Takes end-to-end ownership for development and quality of solutions and services that delight caregivers and add strategic value to Providence St. Joseph Health. They evaluate requirements, estimate costs, and design and implement solutions and services. They define and implement the quality criteria for their solutions and services, using measurements and insights to understand and validate the quality of experience for caregivers. Must have working experience in integration of multiple applications with any IGA tool (SailPoint, Active Directory, Azure M365) Must have working experience in workflow design and development, role-based access management, creating password policies, application on-boarding Expertise in programming languages like Java or PowerShell, SQL, J2EE, JSON, REST, SCIM and SOAP-based web services is crucial. A solid understanding of IAM concepts such as RBAC, user lifecycle management, authentication, and authorization is essential Deep understanding of IAM standards and protocols such as RBAC, SCIM, SAML, OAuth, and OpenID Connect is necessary. , Hands-On experience with UI customization, writing scripts and developing code to fetch assertion values form multiple data sources Agile and DevOps: Experience with agile development methodologies and DevOps tools for continuous deployments is valuable. Experience in integrating directories/Database as with Identity Governance tools Should be very good Java/J2EE developer Thorough in creating technical documentation of Design, Use and Test cases Troubleshooting skills, performing detailed L3 RCA for issues and incidents that may occur in IGA platform Required qualifications: Bachelor&aposs Degree Computer Engineering, Computer Science, Mathematics, Engineering. Or equivalent education/experience 8+ years Related experience; software development preferred with increasing scope and responsibilities. Familiarity with platforms like SailPoint, Saviynt, One Identity, or similar is highly desirable. Extensive experience with object-oriented programming in C#, Java, Python or equivalent. Experience with source code control systems such as Git and how to successfully use them in across multiple teams. Extensive SQL integration development experience with SQL/noSQL. Extensive experience with Agile software development methodologies and tools such as Azure DevOps, TFS, and Jira. Proven track record of working both independently and collaboratively as part of a multi-disciplined team. Extensive experience with Azure/AWS/hybrid and other cloud technologies. Experience designing and successfully implementing a highly complex project. Show more Show less

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world&aposs largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Responsibilities Job Description Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance. Support, configure, and maintain Citrix Gateway services and NetScalers. Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence. Collaborate with IT support teams to resolve technical problems and improve system reliability. Ensure compliance with relevant regulations and security best practices. Identify opportunities for process improvements to enhance the Citrix environment. Create and maintain detailed documentation for Citrix environments. Qualifications Education: Bachelors degree in computer science, Information Technology, or a related field. Relevant certifications are a plus. Experience: Minimum of 8+ years of experience in designing, implementing, and maintaining Citrix environments. Technical Skills: Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS. Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service. Solid knowledge of Windows Server operating systems and Active Directory. Experience with virtualization technologies such as VMware or Hyper-V. Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with strong organizational skills. Ability to manage multiple tasks simultaneously. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Show more Show less

Design and implement IAM solutions using Saviynt. Installation of Saviynt Connect and configuration Create custom rules and workflows related to Joiner, Mover, Leaver (JML) processes. Integrate Saviynt with HR systems, Active Directory, Azure AD, Exchange, ServiceNow, and other enterprise applications using out-of-the-box and custom connectors. Develop and document IAM policies, procedures, and standards. Ensure compliance with regulatory requirements and industry best practices. Strong understanding of IAM concepts and best practices. Build custom connectors for onboarding applications. Develop and manage REST API connectors for web applications and authoritative sources like SAP, PeopleSoft, and Workday. Develop and enforce security policies related to identity and access management. Implement periodic access reviews to ensure appropriate access levels. Automate access review processes to streamline compliance checks. Generate reports on access review findings and actions taken. Provide technical support and guidance to internal teams and stakeholders. Conduct training sessions for end-users and IT staff on Saviynt functionalities. Experience with other IAM tools like SailPoint, Okta, or CyberArk. Proficiency in Java and scripting languages (e.g., PowerShell, Python). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position summary Gruve is seeking a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide hands-on and remote technical assistance to end-users, troubleshoot hardware/software issues, and support daily IT operations. This role requires a detail-oriented individual with a strong technical background and excellent interpersonal skills. Key Responsibilities Provide first- and second-level support for desktops, laptops, mobile devices, printers, and other IT assets. Respond to user queries via ticketing system, phone, email, and in-person; resolve or escalate issues as needed. Install, configure, and maintain Windows, macOS, and Linux operating systems and supported applications. Manage user accounts, permissions, and access rights in Azure Active Directory, Microsoft 365, or Google Workspace. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN, DNS, etc. ). Support collaboration tools (Zoom, Microsoft Teams, Google Meet, etc. ). Maintain and deploy system images using tools such as SCCM, Intune, JAMF, or equivalent. Monitor hardware and software inventory; assist in lifecycle management of IT assets. Follow ITIL or internal procedures for incidents , change , and problem management. Document support processes, issue resolutions, and knowledge base articles. Participate in IT projects and support office moves, upgrades, or migrations. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Education & Experience Bachelors degree in computer science , Information Technology, or related field (or equivalent experience). 2+ years of experience in desktop support, help desk, or IT technician roles. Technical Skills Proficiency in Windows 10/11, macOS, and Microsoft Office Suite. Working knowledge of Active Directory, Group Policy, and remote management tools. Familiarity with endpoint protection, patching, and basic cybersecurity principles. Basic scripting (PowerShell, Bash, etc. ) is a plus. IT certifications such as CompTIA A+, Network+, Microsoft MCP, or ITIL are advantageous . Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required . Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist IS Engineer Messaging What you will do Let s do this. Let s change the world. In this vital role you will lead the design, implementation, and management of our enterprise messaging infrastructure. The ideal candidate will have deep expertise in messaging systems and Microsoft 365 collaboration tools, a proactive approach to solving complex technical challenges, and the ability to deliver scalable, secure communication solutions that support business objectives. Roles & Responsibilities: Lead the architecture, deployment, and maintenance of messaging and collaboration platforms across the organization. Ensure the stability, reliability, and scalability of messaging infrastructure and associated services. Administer and optimize enterprise messaging platforms with a focus on Exchange Online and related email infrastructure to ensure reliable, secure, and scalable communication services. Be conversant with Microsoft 365 collaboration tools such as Microsoft Teams, SharePoint Online, and OneDrive to support integrated communication and productivity solutions across the organization. Monitor system performance and proactively identify areas for improvement or automation. Develop policies, procedures, and documentation to support operational excellence and regulatory compliance. Serve as the subject matter expert and escalation point for messaging and collaboration-related issues. Collaborate with cross-functional teams to ensure messaging and collaboration solutions align with business goals and security standards. Stay current with industry trends and emerging technologies in the messaging and collaboration space. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Masters degree / Bachelors degree and 8 to 13 years of Information Systems experience supporting messaging systems Preferred Qualifications: Functional Skills: Ability to work with vendor personnel to resolve problems and issues on behalf of the company. Experience with the configuration and administration of Microsoft Teams, MDM, Microsoft Exchange on-prem & Exchange Online in a hybrid and clustered configuration. Skilled in messaging automation and scripting using PowerShell and other tools/languages. Solid understanding of DMARC, DKIM, SPF. Knowledge of basic networking methodologies and techniques. Skilled in SMTP mail routing, DNS, Linux, and Active Directory. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization. Willingly share relevant technical and/or industry knowledge and expertise across internal teams. Excellent decision-making, problem-solving, team, and time management skills. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Experience with Agile methodologies and JIRA. Working knowledge of MS Windows operating systems in clustered server environments & Amazon SES. Working knowledge of SSO providers such as Okta. Experience with automation platforms such as Power Automate and UiPath. Scripting proficiency using PowerShell, Python, and JavaScript. Experience migrating large enterprise from on-premises to cloud is highly preferred. Project Management experience within an enterprise environment. Experience working with ServiceNow. Experience working with Organizational Change Management teams and following Change procedures/processes. Microsoft, or other relevant certifications are a plus. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Join our digital revolution in NatWest Digital X In everything we do, we work to one aim To make digital experiences which are effortless and secure, So we organise ourselves around three principles: engineer, protect, and operate We engineer simple solutions, we protect our customers, and we operate smarter, Our people work differently depending on their jobs and needs From hybrid working to flexible hours, we have plenty of options that help our people to thrive, This role is based in India and as such all normal working days must be carried out in India, Job Description Join us as an Infrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people Youll be supporting the platformsoperational stability and technology performance, including maintaining any systems utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development We're offering this role at associate level What you'll do As an Infrastructure Analyst, youll be providing input to and supporting the teams activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence Youll be supporting the delivery of a robust production management service for relevant infrastructure platforms, In addition, youll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes, Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills you'll need To succeed in this role, youll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level Youll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration, Well also look to you to demonstrate: Technical knowledge and expertise of at least 4 years in interpreting error logs, monitor system performance data, and assess user information to ensure server reliability Strong Knowledge and troubleshooting skills in Windows server Administration 2016 , 2019 and 2022,Active Directory Installation and troubleshooting skills in McAfee Antivirus, / EPO / ENS , Knowledge in ESX technology and its basic troubleshooting skills, Knowledge of monitoring tools like Tivoli ,SCCM, Puppet Creative and technical problem-solving techniques while installing, configuring, and maintaining Windows systems and servers, RAID configurations, Windows Server Cluster and NLB configurations and its troubleshooting Expertise in troubleshooting server crash issues and analysis of Memory Dumps required for RCA, Knowledge in Storage disk, SAN, types of disk , connectivity ,replication mechanism ,Experience on Resource upgradation Local and SAN Storage (Physical or Virtual) Show