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1.0 - 2.0 years
3 - 4 Lacs
noida
Work from Office
Job Description Project Description: Experience in Service Desk Management and Voice Support with strong communication skills Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team. Requirements: Excellent customer service skills with a high level of focus on quality Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person. Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX). Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed. Log and document ...
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
gurugram
Work from Office
We are seeking a motivated and customer-focused L1 Support Engineer to join our IT support team. The ideal candidate will provide first-level technical support by troubleshooting hardware, software, and network issues, assisting users with IT-related queries, and escalating complex problems to higher-level teams when necessary. Strong communication skills and a service-oriented mindset are essential for this role. Responsibilities Troubleshoot and resolve issues related to desktops, laptops, printers, and peripheral devices. Support installation, configuration, and maintenance of operating systems and standard software applications. Handle user account management tasks such as password reset...
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
bengaluru
Work from Office
At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire IT Service desk Professionals in the following areas : Experience 2-4 Years ROLE AND RESPONSIBILITIES: Primary contact point for end users via phone/Chat/self-service tickets. Qualify and Open tickets for remediation of events. Triage Tickets to respective teams. Regular update and follow up on tickets in the queue Follow up tickets till closure. Ability to manage a variety of technically complicate...
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
noida
Work from Office
Job Description Role: Application Support Engineer Experience: 2-4 years Skillset: Linux, Docker & L2 support Good to have Skills: Apache web servers / Reverse proxy and SSL, Bash scripting / CICD Pipelines, Troubleshooting tomcat application, Network Technologies including proxies, load balancers, LDAP, Active Directory, basic cloud like AWS, Azure, GCP Location: Noida only Were seeking a skilled Service Support Engineer to provide technical assistance, troubleshoot issues, and ensure smooth resolution of customer problems. You ll play a key role in maintaining high service quality and customer satisfaction. Key Responsibilities: Provide Level 2 support for technical issues. Monitor and man...
Posted 1 week ago
2.0 - 5.0 years
1 - 3 Lacs
gurugram
Work from Office
Key Responsibilities: Provide technical support for desktops, laptops, printers, and other end-user devices. Manage and resolve user tickets through a ticketing tool within defined SLAs. Install, configure, and troubleshoot Windows operating systems (Windows 10/11) . Set up and troubleshoot Microsoft Outlook (email configuration, PST issues, mailbox setup). Perform hardware/software upgrades and routine maintenance. Support remote users through remote access tools. Maintain inventory of IT assets and document resolutions. Coordinate with vendors for hardware support when needed. Required Skills & Qualifications: Minimum 2 year of experience in desktop support or IT helpdesk. Proficient in us...
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
hyderabad
Work from Office
Senior Windows Engineer Home Windows Senior Windows Engineer Job Description: Title: Senior Windows Engineer Cloud Success About Us: BharathCloud is a leading cloud services provider that offers secure and reliable cloud solutions to businesses of all sizes. Our mission is to provide our clients with innovative cloud solutions that drive their digital transformation initiatives. Description: Senior Windows Engineer responsible for the design, implementation, and maintenance of enterprise-level Microsoft Windows systems and infrastructure. Providing technical assistance to clients both in person and remotely. Their primary responsibility is to lead initiatives, mentor junior team members, and...
Posted 1 week ago
3.0 - 6.0 years
5 - 8 Lacs
gurugram
Work from Office
Job Title: Service Desk Engineer Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleague...
Posted 1 week ago
4.0 - 12.0 years
6 - 14 Lacs
kochi
Work from Office
mispa Technologies Infrastructure Specialist - PAM & IAM (Senior) - mispa Technologies Position : Infrastructure Specialist PAM & IAM (Senior) Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India), established in 2014. We focus on IT consulting, professional services and managed services that use Innovative Technologies. You will have the opportunity to work in a collegial and diverse environment that is uniquely inspiring and respectful, where employees develop and share experiences, insights, perspectives, and creative s...
Posted 1 week ago
6.0 - 12.0 years
8 - 14 Lacs
hyderabad, chennai, gurugram
Work from Office
Job Description IAM PAM Specialist Experience: 6 to 12 years Location: Chennai Education: B.E./ B.Tech/ MCA Role Overview Responsible for designing, implementing, and managing enterprise Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions across hybrid and multi-cloud environments. This role will focus on securing both user and privileged accounts, enforcing least privilege policies, integrating IAM/PAM platforms, and ensuring compliance with security governance frameworks and regulatory requirements. The ideal candidate will have deep hands-on expertise with CyberArk, HashiCorp Vault, SailPoint IdentityNow , and cloud IAM services in AWS or Azure . Key Resp...
Posted 1 week ago
10.0 - 14.0 years
35 - 40 Lacs
noida
Work from Office
Job Description What youll be doing: Be the architecture lead, providing mentorship and guidance to technical resources. Creating architectural standards to delivery M365 solutions to our end clients Create deep subject matter expertise within the Practice and nurture talent across the grades. Working as part of the Practice team to drive our strategic partnership with Microsoft to support and enable innovation, investment and growth. Cultivate and enable a professional services culture and discipline, where the teams influence, sell and deliver specialist solutions and take responsibility for self-learning, career management and opportunities. Work directly with clients to present and deliv...
Posted 1 week ago
8.0 - 13.0 years
2 - 2 Lacs
hyderabad
Work from Office
SUMMARY JOB Description Wintel System Admin L2 Experience- 5+ Years Roles and Responsibility We are looking for a passionate WINTEL Engineer with excellent communication skills. The candidate should be able to deliver results in a fast-paced environment that is metrics-driven. A candidate who is responsible for the routine testing and analysis of security safeguards. Controls, monitors, and verifies the compliance of the security controls put in place by the operations team and/or implements the operational components. Create, suspend, and delete security accounts and endpoints on the servers. Is responsible for resolving problems in compliance with all established procedures. Implement plan...
Posted 1 week ago
1.0 - 3.0 years
2 - 5 Lacs
hyderabad
Hybrid
Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 8217267104/hema.v@dynpro.in Mandatory Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 2.8 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems li...
Posted 1 week ago
1.0 - 3.0 years
3 - 6 Lacs
hyderabad
Work from Office
Your Role As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives. Key Responsibilities: Excellent incident and request handling Help attain and then maintain SLAs and KPIs Ensure system/application alerts are acknowledged and actioned Escalate issues to STO management and leadership as needed Support patching, upgrades, and configuration changes Assist in managing high-priority incidents an...
Posted 1 week ago
2.0 - 5.0 years
6 - 6 Lacs
noida
Work from Office
Key Responsibilities: Be part of a 24x7 Enterprise Grade Service Desk Team Provide Tier 1 technical support for a wide range of Adobe products across Windows and macOS platforms. Handle support requests through multiple channels including phone, chat, email, and web portal. Triage, prioritize, and resolve customer issues with a focus on First Call Resolution. Utilize customer insights and case history to personalize upsell recommendations, ensuring relevance and customer value. Accurately log all customer interactions, incidents, and service requests in the CRM/case management system. Use internal knowledge bases and technical documentation to provide accurate and timely solutions. Escalate ...
Posted 1 week ago
5.0 - 8.0 years
6 - 10 Lacs
pune
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...
Posted 1 week ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 1 week ago
8.0 - 13.0 years
3 - 7 Lacs
noida
Work from Office
Good verbal and written language skills in English Experience working with international multilingual teams Demonstrates the NTT DATA Services Values of Clients First, Foresight and Teamwork in everything they do ESX installation, maintenance and troubleshooting, including VCenter 6.0, 6.5 and 6.7, 7.0 and 8.0 - Good knowledge of Compellent Storage Experience migrating large infrastructures from physical to virtual environments Solid Knowledge in VMware vSphere, VMotion, HA, DRS - Advance knowledge of Systems Hardware Advance knowledge of Enterprise Level Systems infrastructure - Knowledge of Datacenter Operations, network technologies and industry standards and audit requirements Good to ha...
Posted 1 week ago
5.0 - 8.0 years
13 - 18 Lacs
pune
Work from Office
Provide Platform Security Strategy for the organization. Security Advisory role in design of platform tools. Assist in Selection, design, implementation and maintaining secure cryptographic solutions using Thales, Fortanix HSM technology. Security Advisory role in formulating hardening guidelines for above mentioned tools. Strategize and formulate high and low-level monitoring mechanism for platform security technology and best practices, manage the organization's platform security strategy & controls and keep abreast of new technologies and capabilities. Strategize and formulate high and low-level monitoring mechanism for security posture of platform technology deployments and advise measur...
Posted 1 week ago
5.0 - 10.0 years
7 - 14 Lacs
gurugram
Work from Office
Responsibilities Delivering a high-quality application Writing test-backed server-side code Analyzing requirements and designing new functionality Supporting and fixing existing functionality.
Posted 1 week ago
6.0 - 9.0 years
27 - 42 Lacs
pune
Work from Office
Job Summary COGNIZANT IS LOOKING FOR TEAM LEAD ROLE VDI Citrix Cloud VDI - Citrix VAD 8 to 12 years of experience on administration and troubleshooting of Citrix XenDesktop 7.5 and above Experience on Citirx PVS Should have worked on Updating the Master Image provisioning of VDIs through MCS or PVS. Knowledge on Citrix Netscaler Knowledge on VMware infrastructure. Exposure to ThinClients Expertise in Windows Server 2012 or 2016. Citrix and TS License Management Citrix Certifications will be a plus (CCA) Responsibilities Citrix and TS License Management. Citrix Certifications will be a plus. Have good communication presentation and project management skills. Citrix Certifications will be a pl...
Posted 1 week ago
10.0 - 12.0 years
10 - 12 Lacs
bengaluru, karnataka, india
On-site
Provide comprehensive support for system administration and network components, including server configurations, emergency restoration services, backups, and maintenance. Perform and maintain Active Directory Administration. Supervise network communications across various platforms. Coordinate administration, technical, and transition activities with system administrators. Assist with new application implementation and hardware migration. Ensure proper installation and operation of systems equipment. Migrate existing enterprise servers to new consolidated servers. Integrate servers with monitoring tools and scripts to reduce downtime and enhance efficiency. Manage all aspects of IT, includin...
Posted 1 week ago
2.0 - 4.0 years
2 - 4 Lacs
mumbai, maharashtra, india
Remote
Good knowledge in Windows System Administration (Including installation, configuration, maintain and monitor windows servers - 2003, 2008 / R2, 2012 / R2, 2016, 2019) Basic knowledge of Linux & Mac operating systems Provide and manage Windows server administration, within an AD environment. Good knowledge of Active Directory, AD components, AD Roles & Functions. Hands-on experience of applying Group Policies Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP) Work experience in client-side operating systems Win7, Win8, Win10. Product installation, Upgrades and Patch Management Networking Strong Fundamentals in Networking a...
Posted 1 week ago
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