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5.0 - 8.0 years
22 - 27 Lacs
Bengaluru
Work from Office
About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. We are looking for a Staff Software Development Engineer to our Shared Platform Services team. Reporting to the Sr. Manager Software Engineering, you'll be responsible for: Contributing, Leading and Expanding automation coverage and infrastructure to improve the quality and efficiency of testing Leading and contributing to the functional, system and automation testing of various features and solutions of the Zscaler Defining cloud deployment procedures and monitors/alerts for the features and work with the cloud deployment team for the implementation What We're Looking for (Minimum Qualifications) 4-7 years of experience in Quality Domain - speciality in a networking and security environment preferred Well versed with testing an application hosted on cloud at scale is a prerequisite - should have working knowledge and experience of web applications hosted on cloud Strong networking skills on all the layers and well versed with TCP, UDP, ICMP protocols and Security protocols likeTCP/IP, IPv4/IPv6, HTTP/HTTPS, SSL/TLS Expertise in Scripting Languages like Python, TCL, Expect, etc In-depth knowledge of linux/Mac and windows OS What Will Make You Stand Out (Preferred Qualifications) Experience setting testbeds in a Virtualization environment is desirable Knowledge of Active Directory, VPN clients is a plus #LI-HYBRID #LI-GL2 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
Hiring For Office 365 - Technical Support - B2B Process Gurgaon location Any graduate with 1 year experience into active directory can apply 5 days working 2 roster off Night Shifts Both side cabs Salary Upto 8.40 Call/WhatsApp Meenakshi 9810963147 Required Candidate profile Candidate must have excellent communication skills. Must be an immediate Joiner who can join in within a week. Should have exp into Active Directory. Must be ok with 18m service agreement too. Perks and benefits Incentives Cabs
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Pune, Gurugram
Work from Office
Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
Hiring For Commercial Business B2B Process Grad/UG with 1 year exp into AD can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon Immediate joiners only Call/WhatsApp Swati 9354911204 Yashraj 9910986621 Required Candidate profile Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Perks and benefits Both side Cabs
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
Thane, Kalyan
Work from Office
Key Responsibilities:- Deliver technology training in accordance with the defined curriculum and course structure. Provide guidance & support to students. Required Skills:- Basic to advance Kali Linux CEHv12 Web-Application Pentesting API Pentesting
Posted 1 week ago
4.0 - 5.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Able to schedule backup of data and archive log files using automated configured backup software, Able to troubleshoot incomplete data backup reported and in case of any failures or data corruption or data integrity or backup Analyse and troubleshoot the backup issues within the defined SLA Able to Manage Tape Library deployed at Data Centre Able to perform basic maintenance and cleaning activity for storage and tape libraries at scheduled intervals and in accordance with manufacturers suggested maintenance and cleaning procedures and provide report to OEM team, if any, abnormalities observed Customize backup monitoring scripts and deploy in the production environment post approval Test and validate the normal operations of the backup drive(s) after maintenance. Co-ordinate with Tape vaulting vendor appointed by client remove the faulty tape and adhere to tape discarding process approved by client log and track physical external storage media in and out of client Provide tape naming assignments as approved by client
Posted 1 week ago
5.0 - 10.0 years
3 - 7 Lacs
Navi Mumbai
Work from Office
Job Role: Tools Support L2 Experience: 5 Years Experience on Summit & solarwinds Exp 5 yrs Tech / B.E/ Technical Grads. We are looking for a skilled professional with 5-10 years of experience to join our team as a Tools Support L2 specialist in CMS IT Services Private Limited, located in the BPO/Call Centre industry. Roles and Responsibility Provide technical support and troubleshoot tools-related issues. Collaborate with cross-functional teams to resolve complex problems. Develop and implement process improvements to enhance tool performance. Analyze data and metrics to identify trends and areas for improvement. Train and guide junior team members on tool usage and best practices. Participate in quality assurance activities to ensure high-quality deliverables. Job Requirements Strong understanding of tools and technologies used in the BPO/Call Centre industry. Excellent problem-solving skills and attention to detail. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with incident management and problem resolution processes. Familiarity with industry-standard protocols and procedures.
Posted 1 week ago
2.0 - 5.0 years
0 - 3 Lacs
Thane
Work from Office
We are seeking a skilled and versatile IT System Administrator to manage both cloud-based and on-premise infrastructure, support internal IT operations, and ensure the seamless deployment and administration of systems and applications. The ideal candidate will have hands-on experience with AWS, M365, web hosting, database management, and vendor coordination. Key Responsibilities: AWS Administration : Provision, configure, and manage AWS services such as EC2, AMIs, and S3 buckets. M365 Tenant Management : Set up Microsoft 365 tenants, create and manage users, and provide basic administrative support. Web Hosting & SSL Setup : Host web applications using IIS and Nginx, including SSL certificate configuration and renewal. DNS & Domain Management : Configure DNS records, create subdomains, and manage hosting-level integrations. Vendor Management & Procurement : Coordinate with IT vendors for purchasing hardware, Microsoft licenses, and third-party services. Database Support : Install, configure, and troubleshoot on-premise databases including MS SQL Server, MySQL, and Sybase. Provide remote access support to development teams. System Administration : Maintain and support internal IT infrastructure (desktops, servers, networking equipment) ensuring minimal downtime. Troubleshooting & Support : Provide L2/L3 support for system, network, and application issues. Preferred Candidate Profile: Bachelors degree in Computer Science, Information Technology, or a related field. 25 years of experience in IT System Administration, with exposure to both cloud and on-premise environments. Hands-on experience with AWS and Microsoft 365 administration. Strong understanding of DNS, networking, and system security. Working knowledge of database systems and remote access configuration. Excellent communication, documentation, and troubleshooting skills.
Posted 1 week ago
15.0 - 17.0 years
9 - 13 Lacs
Mumbai
Work from Office
Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals Project Planning & Estimation: Lead comprehensive requirements analysis and provide accurate project estimations. Develop and implement effective project planning strategies. Team Management & Leadership: Mentor and lead a diverse team, fostering a collaborative and inclusive team culture. Assign daily/weekly tasks to the team based on skills and project needs. Code Review & Quality Assurance: Ensure adherence to coding standards through regular code reviews. Implement robust quality assurance processes. Project Delivery & stakeholder Interaction: Manage project timelines, identifying and mitigating potential delays. Communicate effectively in English with stakeholders to share related project updates. Team Collaboration & Communication: Collaborate cross-functionally to ensure seamless project execution. Establish effective communication channels and conduct regular team meetings. Proactively addressing concerns for development concerns using communication channels. Operational Efficiency & Process Improvement: Oversee day-to-day project operations, implementing streamlined processes. Identify opportunities for process improvement. Stakeholder Relationship Management & Satisfaction: Build strong stakeholder relationships, proactively addressing concerns. Implement stakeholder/user satisfaction surveys to ensure exceptional service.
Posted 1 week ago
2.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
Hiring for Technical Voice support Must have min 2y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 6LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 8529546798 (Divisha)
Posted 1 week ago
3.0 - 5.0 years
2 - 3 Lacs
Pune
Work from Office
Role & responsibilities Job Title: Smart Hands Engineer (L1 & L2) Key Responsibilities: Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Required Skills & Qualifications: Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree. L1: 6 months to 2 years L2: 2 to 4 years of hands-on experience in IT support roles. Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure. ITIL knowledge or certification is preferred.
Posted 1 week ago
0.0 - 2.0 years
0 - 1 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Knowledge on Outlook Configuration , PST, OST, Profile recreation in Outlook Microsoft Office Pro Plus installation Resolving Browser related issues Printer & scanner configuration and Basic Troubleshooting Basic Knowledge of Networking Required Candidate profile Experience - Fresher Location - Navi Mumbai Turbhe samiksha@peshr.com 7498446998
Posted 1 week ago
3.0 - 5.0 years
6 - 8 Lacs
Bengaluru
Work from Office
1. Design, implement, and manage Active Directory domains, forests, and trust relationships. 2. Administer user provisioning, deprovisioning, and access control processes. 3. Windows Server Management 4.Cloud Integration
Posted 1 week ago
2.0 - 3.0 years
5 - 5 Lacs
Kochi, Thiruvananthapuram
Work from Office
As a Support Engineer, you will be responsible for resolving incidents and service requests within the agreed Service Level Agreements (SLAs). You will work closely with internal teams, customers, and vendors to ensure timely issue resolution and effective service delivery. You will follow ITIL best practices, adhere to organizational processes, and participate in proactive initiatives to improve service quality. Key Responsibilities: Incident & Service Request Management: Resolve L1 incidents and service requests within agreed SLAs. Understand priority and severity of issues based on ITIL practices and customer agreements. Analyze repetitive s to identify high-ticket-generating Configuration Items (CIs). Follow runbook troubleshooting steps and contribute to runbook updates for continuous improvement. Ticket Management & Escalation: Escalate unresolved tickets within the organization or to customer peers as per SLA guidelines. Understand the Operational Level Agreement (OLA) between delivery layers (L1, L2, L3) and route tickets accordingly. Ensure timely follow-up on tickets, managing ticket backlogs and ensuring resolutions within agreed timelines. Ensure effective communication with respective teams and customers, based on defined processes. Collaboration & Stakeholder Management: Collaborate with different delivery towers to resolve tickets within SLA. Document and share learnings for self-reference and knowledge sharing. Participate in team and organizational-wide initiatives to improve service delivery. Lead customer and vendor calls, organize meetings with stakeholders, and actively contribute to Root Cause Analysis (RCA) meetings. Software Installation & Configuration: Install and configure software, tools, and patches as required to ensure the smooth running of customer environments. Process Adherence: Follow and adhere to organizational and customer-defined processes. Consult with mentors or senior team members when in doubt or when process clarification is needed. Abide by company policies, business conduct standards, and best practices. Training & Development: Complete all mandatory training requirements on time, as defined by the organization and customer. Provide on-the-job training and mentorship for new team members. Set personal performance goals and actively seek continuous feedback from peers and managers. Performance Management: Regularly update FAST Goals in NorthStar and track progress. Set goals for mentees and provide constructive feedback for their development. Assist new team members in understanding customer environments and expectations. Required Skills and Knowledge: Technical Skills: Understanding of customer infrastructure and the ability to correlate system failures. Ability to use ITIL practices for incident and service request management. Familiarity with common troubleshooting steps and runbook usage. Communication Skills: Strong communication skills to lead customer/vendor calls, meetings, and collaborate effectively with cross-functional teams. Collaboration & Stakeholder Management: Ability to work across multiple teams, driving timely resolutions and sharing knowledge. Problem Solving: Analytical mindset with the ability to resolve incidents and provide solutions within SLA. Customer Focus: Strong focus on meeting customer needs and delivering high-quality service. Desired Qualifications: Basic understanding of ITIL practices and frameworks. Prior experience in L1 or similar technical support roles. Familiarity with ticketing tools and service management platforms. Additional Requirements: Ability to adapt to a fast-paced work environment and meet deadlines. Willingness to participate in continuous learning and skill development. Required Skills Service Desk, Active directory, ITIL
Posted 1 week ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Installation, Configuration, Administration and troubleshooting of ESX & Virtual Centre, VI Client. VM Servers build & rebuild (Deploying the new VMs from the Template and Cloning an Existing VM) as per the client request. Upgrading ESX/ESXi servers and Virtual Center servers using VMware Update manager. Identify and resolve issues related to VMware infrastructure. P2V Monitoring VM's & Servers ( CPU, Memory, Disk, Network Utilization). Creating templates from VMs and deploy VMs from templates and allocate resources. Configuring DRS in a Cluster and the DRS Automation Level Using DRS Affinity Rules. Configuring and Managing HA Settings and Customizing HA for Virtual Machines. V2V conversions by using VMware Converter. Creating the Clusters, Resources pools, Template & Clone in ESX Patch Management in ESX Servers & Windows Servers through update Manager to keep infrastructure safe. Creating and managing virtual machines and installing VM Tools into VMs. Migrating Virtual Machines by using V-Motion Performing Snapshots, Cloning, Cold Migrations and Hot Migrations. Working on optimizing networking concepts like creation V-Switches, different types of port groups. Addressing security vulnerabilities & bug fixes in timely manner to keep infrastructure safe. Working on complex ESX Environment & dedicated ESX Clusters using VRO workflow Working with ITSO Service Owners for Critical ESX Severs for upgrade viz Firmware & Patching Creating and Managing User Administration and generating bulk user accounts as per requirement. Reset passwords for Users as per requirement. Assigning rights and privileges to users to access files and folders. Changing Network adapter from E-1000 to VMXNET3 Scheduling Backup and Restoring Backups as on required. Managing in large complex ESX Hosts, Clusters & VCenter Applying best practices & applying, as shared by engineering team to improve the VMWare Environment. ESX SSL Console certificate Management - (Need to Renew certificate before expiry) Provide technical support and guidance to clients, addressing their VMware-related concerns and inquiries. Following Change Management Order process through OMNI Tool- (Automated tool which runs through templates & scripts) & and adhering with HSBC defined standards to ensure the quality is not compromised. Mandatory Skills: VMware Server Admin. Experience: 5-8 Years.
Posted 1 week ago
7.0 - 12.0 years
5 - 14 Lacs
Madurai
Hybrid
Role & responsibilities Preferred candidate profile
Posted 1 week ago
5.0 - 10.0 years
9 - 15 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a Systems Engineer with extensive experience in Microsoft Exchange Server 2016 and above, Microsoft Remote Desktop Services (RDS), Hyper-V, VMware, high availability (HA) scenarios, DFS, and Windows Server 2022 network infrastructure across multiple domains and Active Directory environments. Key Skills Required: Microsoft Exchange Server 2016 and above (On-premises Mandatory) Minimum 3 years of Exchange implementation experience Windows Server 2022 – Active Directory, DFS, Group Policies, DNS, DHCP Virtualization: Hyper-V & VMware (VM provisioning, snapshots, clustering) High Availability (HA) and Disaster Recovery (DR) configurations Employee Benefit: There are two openings for this role. Based on individual performance, one selected candidate will have the opportunity to travel to the UK after 6 months and while the other candidate will continue working from India.
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Work Location: Ahmedabad Work type: Consultant for minimum 6 months contract period Looking for Immediate joiners Please share your updated profile to sugantha.krishnan@acldigital.com Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Advanced Knowledge of operating systems, software applications, and remote connection systems. Advanced knowledge of antivirus software. Good problem-solving of hardware and network connectivity issues and multitasking skills. Coordinate with vendors to resolve technical problems with computing equipment and software. To set up and manage user accounts and permissions to consent access to a network. Setting up the Organizations computer system to meet specific business requirements Monitoring day to day computer performance. Update and maintain the computer inventory and equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, AV systems connections. Endorse and apply upgrades to systems to ensure durability. Assist in technical upgrading and maintaining of entire systems. Good Verbal and written communication skills
Posted 1 week ago
2.0 - 7.0 years
7 - 12 Lacs
Gurugram
Work from Office
Role Description OSTTRA is seeking a motivated and detail-oriented, customer facing SSO Engineer with approximately 2 years of experience to join our growing Technology Consulting team. This is a customer facing role. The ideal candidate will be responsible for the implementation, maintenance, and support of our Single Sign-On (SSO) infrastructure. You will play a crucial role in ensuring secure and seamless access to our applications and services for our employees and partners. You will work closely with security, infrastructure, and application development teams to implement and maintain best practices for identity and access management. Technical Skills Responsibilities: Implementation & Configuration: Engage with customers to Configure and maintain SSO solutions using protocols like Microsoft Entra. Integrate applications and services with our SSO platform. Develop and maintain scripts for automation of SSO related tasks. Maintenance & Support: Troubleshoot and resolve SSO-related issues in a timely manner. Monitor SSO system performance and identify areas for improvement. Provide technical support to end-users regarding SSO issues. Security & Compliance: Ensure compliance with relevant security standards and regulations. Implement and maintain MFA solutions. Documentation & Collaboration: Create and maintain comprehensive documentation of SSO configurations and procedures. Collaborate with cross-functional teams to integrate SSO into new applications and services. Participate in the planning and execution of SSO-related projects. Participate in on-call rotations as required. Nice-to-have skills Experience with cloud-based SSO solutions. Knowledge of security best practices and compliance standards Certifications related to security or identity management. Qualifications Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2+ years of experience in SSO engineering or a related role. Strong understanding of SSO protocols (Microsoft Entra, SAML). Experience with identity providers such as Okta, Azure AD, or similar platforms. Familiarity with directory services (e.g., Active Directory, LDAP). Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Understanding of MFA implementations.
Posted 1 week ago
3.0 - 8.0 years
8 - 18 Lacs
Bengaluru
Work from Office
Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices. Escalate unresolved issues to appropriate support teams and follow up to ensure resolution. Log all incidents and service requests accurately in the ITSM/ticketing system (e.g., ServiceNow, Jira, BMC Remedy). Provide support for Microsoft Office Suite, Windows OS, VPN, remote access tools, and basic network troubleshooting. Assist with user account management (Active Directory, Exchange, Office 365). Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries Support onboarding and offboarding processes including device setup and access provisioning. Maintain knowledge base articles and documentation for common issues and solutions. Adhere to SLAs and ensure timely resolution of tickets. Configuring iPad/iPhones/Android for the users to enable them check emails and be connected on the go. Basic knowledge of Networking, Virtualization, Outlook, Windows & Mac OS, Web Based and Installable applications Key Responsibilities: Provide 24x7 support for end users via phone, chat, and email , focusing on retail IT operations. Troubleshoot and resolve issues related to Point of Sale (POS) systems, iOS devices , Windows OS , Office 365 , Active Directory , and basic networking . Handle Incidents, Service Requests, Changes, and Problems in accordance with ITIL methodologies . Work in a shift-based rotation (including nights, weekends, and holidays) to support business-critical systems around the clock.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a candidate for the RDS JD position at Birlasoft, you will play a crucial role in managing computer systems, applications, and mobile devices. Your responsibilities will include installing, configuring, and maintaining these systems to ensure optimal performance and security measures. You will also be tasked with developing solutions to enhance the end-user computing experience and providing technical support to users in utilizing computer equipment and software effectively. In addition to managing the desktop environment, including updates and patches, you will collaborate with IT teams and vendors to address complex technical issues. It will be essential for you to adhere to company IT policies and security protocols while designing and implementing MacOS environments. Troubleshooting and resolving hardware, software, and network issues specific to Mac systems will also be part of your daily tasks. Furthermore, you will administer and manage Apple devices using Mobile Device Management tools like Jamf or Intune. Deploying software updates, patches, and security configurations across Mac devices will be crucial, along with providing technical support and training to end users for Mac systems and applications. Collaboration with cross-functional IT teams to integrate Mac devices with existing systems and workflows is also expected. Your role will involve providing advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Managing device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems will be part of your routine. You will also support onboarding and offboarding processes, including account setup and device deployment, while collaborating with Level 1 support teams for issue escalation and resolution. Moreover, your familiarity with networking fundamentals, including VPN, firewalls, and identity services such as Active Directory, Azure AD, or other IAM platforms will be beneficial. Your knowledge of Single Sign-On, Multi-Factor Authentication, and password management systems, along with troubleshooting access control and user authentication issues, will be essential in this role. Experience with directory services like Active Directory and cloud-based identity solutions such as Azure AD and AWS IAM will also be valuable. In summary, as the RDS JD - English, Portuguese, Spanish at Birlasoft, you will be at the forefront of managing and optimizing computer systems and applications to ensure a seamless end-user computing experience. Your technical expertise and collaborative skills will be instrumental in resolving complex technical issues and enhancing the overall IT environment for the organization.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a System Administrator in the Information Technology department, you will be responsible for installing and supporting LANs, WANs, network segments, Internet, and intranet systems. Your role will also involve installing and maintaining network hardware and software, analyzing and isolating issues, and monitoring networks to ensure security and availability to specific users. You will be required to evaluate and modify system performance, identify user needs, determine network and system requirements, and maintain the integrity of the network, server deployment, and security. Ensuring network connectivity throughout the company's LAN/WAN infrastructure is on par with technical considerations, designing and deploying networks, and performing network address assignment will be key aspects of your responsibilities. Additionally, you will be assigning routing protocols, routing table configuration, and configuration of authentication and authorization of directory services. You will also maintain network facilities in individual machines, such as drivers and settings of personal computers and printers, as well as network servers like file servers, VPN gateways, and intrusion detection systems. As part of your role, you will administer servers, desktop computers, printers, routers, switches, firewalls, Vonage, phones, personal digital assistants, smart phones, software deployment, security updates, and patches. Your qualifications should include any graduation degree and 2-5 years of experience in system administration. You should possess skills in Windows Servers, Active Directory, DHCP, DNS, Linux and Unix operating system general administration, XenCenter, VMware, hardware installation, troubleshooting, and the use of general diagnostic, maintenance, monitoring, and related tools. Problem-solving skills, customer service skills, the ability to work under pressure, writing skills, disaster planning, and learning skills are also required for this role.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You should have a minimum of 3-5 years of experience in IT infrastructure support. As a suitable candidate for this position located in Noida, you are required to hold a degree in B.E/B.Tech/BCA/MCA. Your key responsibilities will include providing support for Microsoft Windows platforms such as 2008, 2012, and higher. It is essential that you have hands-on experience with Virtualization, Cluster, and Storage concepts. Proficiency in VMware is mandatory for this role. Your expertise should encompass Windows security configuration and analysis, with the ability to promptly identify and resolve any issues that may arise. A thorough technical understanding of Windows platform components including Windows, AD, VMware, and Hyper V is expected. You must also have experience in managing Windows heterogeneous platform environments, particularly MS Clustering. In addition, you will be responsible for troubleshooting and optimizing Microsoft infrastructure services like Active Directory, Group Policies, DNS, File and Print Services, Windows Clustering, SFTP, DFS, Certificate Services, and Remote Desktop Services. It is important that you create and maintain technical documentation outlining system configurations, procedures, and standards. You should be adept at controlling administrator rights on VM Infrastructure, utilizing VMware Converter Enterprise, and setting up resource pools, VMware Distributed Resources Scheduler (DRS) clusters, and VMware High Availability (HA) clusters. Your experience should also include ESXi Server installation, configuring virtual switches, network connections, port groups, and storage. Moreover, you are expected to have knowledge of Storage (SAN/NAS), backup and recovery mechanisms, migration tools like VMotion and Live Migration, as well as network installations, implementations, and configurations involving Cisco Routers and Switches. Familiarity with LAN, WAN, and Datacentre architectures, as well as services like DHCP, NTP, ARP, NAT, and ACL is essential. A solid understanding of TCP/IP networking, including IP classes, subnets, multicast, NAT, ACL, and IPV4 and IPV6 addressing is required for this role.,
Posted 2 weeks ago
7.0 - 12.0 years
20 - 32 Lacs
Hyderabad
Work from Office
Key Responsibilities: Active Directory Management: Designing, implementing, and managing Active Directory, including Group Policies, DNS, DHCP, and Certificate Services. Windows Server Administration: Maintaining and supporting Windows Server (2016/2019/2022) environments, both on-premises and in cloud infrastructures. Virtualization: Deploying and administering virtualized environments using technologies like VMware and Hyper-V. Cloud Infrastructure: Managing cloud-based infrastructure on platforms like Azure, AWS, or GCP, ensuring security and cost optimization. Automation: Developing scripts (PowerShell, Python, etc.) to automate tasks, improve efficiency, and reduce manual efforts. System Security: Implementing security best practices, managing patching and updates, and ensuring compliance with security standards. Troubleshooting and Support: Diagnosing and resolving complex system issues, performing root cause analysis, and providing 3rd line support. Documentation: Maintaining documentation, standard operating procedures, and best practices for system administration. Required Skills and Experience: Strong knowledge of Windows Server OS and Active Directory . Experience with virtualization technologies (VMware, Hyper-V) . Proficiency in PowerShell scripting . Experience with cloud platforms (Azure, AWS, GCP) : is often a plus. Excellent troubleshooting and problem-solving skills . Strong communication and collaboration skills . Experience with automation tools : (Ansible, Terraform) is also desirable.
Posted 2 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
Pune, Bengaluru
Work from Office
Domain - International Technical Support Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Up to 4 LPA Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Contact - Divyanshi(8905115503)
Posted 2 weeks ago
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