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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

This position requires an experienced professional with a hands-on EPM infrastructure administration background in the Oracle Hyperion suite of products. Your primary responsibilities will include managing day-to-day operations, providing end-user support, and supporting project initiatives across the EPM platform. You will collaborate closely with functional teams to address complex business issues and design scalable system solutions. Your role will be crucial in establishing a "best-in-class" EPM solution for the company. As the ideal candidate, you should possess a deep understanding of Hyperion concepts and their practical applications in a production business environment. You will be responsible for supporting critical business operations and delivering quality services independently to multiple customer engagements. Your duties will involve analyzing functional and operational issues within the Oracle EPM/Hyperion environment, as well as developing, implementing, and supporting Oracle's global infrastructure. Key Responsibilities: - Analyzing and resolving functional and operational issues within the Oracle EPM/Hyperion environment - Managing operations and end-user support for various Hyperion EPM 11x platform components - Troubleshooting integration and data issues across Hyperion applications and boundary systems - Coordinating operational handover with global support teams - Assisting business partners with application configuration and administration - Monitoring and streamlining tasks and procedures in line with company standards - Collaborating with technical infrastructure teams, application teams, and business units to ensure service delivery meets business objectives - Establishing and implementing standard operational policies and procedures - Coordinating patching activities and monthly deployments with infrastructure teams - Monitoring and optimizing Hyperion system performance - Modifying existing scripts and consolidation/business rules as needed - Participating in system testing, data validations, and stress testing of new features - Managing daily terminations from Hyperion systems per SOX requirements - Creating technical documentation and updating end-user training materials - Providing business continuity and disaster recovery solutions for the Hyperion environment - Improving technical processes and developing new processes to enhance Oracle support for customers - Collaborating with project managers and customer implementation teams to ensure project success - Providing mentoring and cross-training to team members - Setting up new releases of the Hyperion application in the lab environment - Collaborating with offshore team members and global business customers - Demonstrating strong customer management skills and adherence to processes Requirements: - Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x - Experience with various Hyperion EPM components is essential - Hands-on experience with Hyperion installation, upgrading, and migration - Knowledge of Oracle database, WebLogic application server, and performance tuning - Experience with cloud EPM solutions is advantageous - Strong understanding of Hyperion system tools and Windows Server technologies - Bachelor's Degree in Computer Science, Engineering, MIS, or related field Desired Skills: - Knowledge of ServiceNow, SRs, RFCs, and My Oracle Support - Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c - Implementation experience in DRM - EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x If you meet the requirements and possess the desired skills, this role offers an opportunity to contribute to the success of the company's EPM platform and work in a challenging yet rewarding environment. Your ability to collaborate effectively, communicate clearly, and drive technical excellence will be key to your success in this role.,

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Systems Administrator at NTT DATA Services Security, you will be responsible for incidents responses related to Active Directory, Azure AD, and OS/server tickets. Your role will involve group policy administration and implementation, as well as reporting and reviewing connectivity, synchronization, and replication within Active Directory. You will also be tasked with monitoring DNS health and performance, identifying missing or incorrectly assigned subnets in Sites and services, and ensuring NTP reporting, configuration, and accuracy. Additionally, you will be responsible for monitoring, reporting, and reviewing all metrics and changes related to netlogon, NTDS Database partitions, DNS settings, SRV records, and Trust relationships. Your duties will also include reviewing domain controllers, application, and security events to identify any issues or trends. You will collaborate with security teams to respond to emergency or critical vulnerabilities, patching, or changes as required. In this role, you will also handle responses to non-AD or believed to be AD related issues such as 3rd party application authentication issues, windows/RDP login issues, LDAP query issues, Kerberos errors, and NTP errors. Moreover, you will be responsible for Windows Server OS maintenance, patching, upgrades, hardware tickets, and troubleshooting. Participation in on-call rotations and flexibility in schedules across multiple shifts (First, Second, Third) will be required. If you are a security-oriented Systems Administrator with strong Active Directory/Identity skills, this position offers an opportunity to be part of a dedicated security team focused on supporting, troubleshooting, and upgrading Active Directory, Azure AD, and related Identity technologies.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Database Administration Specialist at NTT DATA, you will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems. Your role will involve managing SQL Server databases through various lifecycle environments, from development to production systems, ensuring high levels of performance, availability, and security. You will also be involved in database performance tuning, planning, deploying, maintaining, and troubleshooting high-availability database environments. Your main duties and tasks will include independently analyzing, solving, and correcting issues in real-time, refining and automating regular processes for efficiency and cost optimization, providing 24x7 support for critical production systems, performing scheduled maintenance, and supporting release deployment activities after hours. Additionally, you will share your domain and technical expertise by providing technical mentorship and cross-training to peers and team members. You will work directly with end customers, business stakeholders, and technical resources. To be successful in this role, you should have at least 6 years of experience in SQL Server 2008/2012/Above versions in database administration within an enterprise environment with multiple database servers. You should also have experience in Performance Tuning and Optimization, backups, restores, recovery models, incident and problem queue management, High Availability (HA), Disaster Recovery (DR) options for SQL Server, and working with Windows server and Active Directory. Moreover, you should possess excellent written and verbal communication skills, problem-solving abilities, flexibility, and a team player attitude. You should be able to work independently with little supervision, adapt to rapidly changing environments, multitask effectively, and switch between different activities and teams. Strong ITIL foundation, Continual Service Improvement, and Total Quality Management experiences are desirable. Nice-to-have skills include experience with scripting, SSIS, SSRS, T-SQL, supporting Logical DBA activities, complex query tuning, schema refinement, and certifications such as MCTS, MCITP, and/or MVP. A Bachelor's degree in Computer Science or equivalent is preferred for this role. Join NTT DATA in India to contribute your expertise and be part of a team dedicated to ensuring the availability and performance of client applications through effective database administration.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an EPM Hyperion IaaS Solutions Architect, you will be responsible for demonstrating strong expertise in Hyperion, including EPM Products such as HFM, FDMEE, DRM, and FCM. Your role involves overseeing the End-to-End implementation of EPM Products, encompassing Installation, Configuration, and Upgradation processes. Your duties will include managing the migration of applications and data between different environments for EPM IaaS products. It is essential to possess in-depth knowledge of the EPM IaaS components and understand how each component interacts within the cluster. A key aspect of your role will be troubleshooting installation and configuration-related issues effectively. You should also be proficient in configuring Load balancer, Active Directory, and implementing SSO with EPM IaaS products. Furthermore, you are expected to have expertise in Security and Architecture for EPM IaaS products, ensuring the highest levels of data protection and system integrity. Strong analytical skills are crucial for success in this position. If you are passionate about working in a dynamic environment where you can showcase your expertise in Hyperion and EPM solutions, we encourage you to connect with our HR Team for further discussions. For further details, please reach out to: Phone: 9050853756 Email: hr@egisedge.com We look forward to potentially welcoming you to our team and exploring how your skills can contribute to our projects. Neeraj Bhardwaj,

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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

The ideal candidate for this position should possess a Bachelor's degree and have at least 2 years of experience in Networking. It is essential for the candidate to have practical knowledge in TCP/IP Routing, DNS, Active Directory, and LDAP. Additionally, candidates with CCNA/CCNP certifications will be given preference. If you meet these requirements and are interested in this opportunity, please send your resume to jobs@panarotech.com.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

You will be joining Cisco Secure Common Services Engineering, a team of cybersecurity experts and innovative engineers dedicated to supporting the products and developers across Cisco Security. The team prioritizes putting people first, taking ambitious steps together, and emphasizing transparency at every stage of the process. As part of our growing team, you will play a crucial role in taking Platform and Security to the next level, contributing to our continuous journey of growth and improvement. As a Senior Software Engineer within Common Services Platform Engineering, you will play a key role in providing the essential building blocks for the Cisco Security Cloud. Your primary focus will be to ensure that our products work seamlessly together, delivering an exceptional user experience for our customers and stakeholders within Cisco. You will approach challenges with fresh perspectives, iterating with a commitment to continuous improvement. Problem-solving and innovation will be central to your responsibilities, with a direct impact on a multi-billion-dollar market. Your role will involve leading design efforts, influencing and contributing to implementation, and ensuring the delivery of quality and timely releases aligned with business objectives, regulatory compliance, and future scalability. Collaboration will be a cornerstone of your work, as you engage with multiple teams including PM, UX, and Engineering Management. Your ability to simplify complex concepts, communicate effectively, and move swiftly to achieve business objectives will be essential. You will be tasked with identifying opportunities to enhance user experience, improve performance, and drive automation. Staying informed about emerging technologies and trends in Identity and Access Management (IAM) will be crucial, allowing you to incorporate advancements that future-proof the organization's identity framework. Additionally, you will have the opportunity to mentor engineers, guiding them to produce their best work and fostering a culture of continuous learning and growth. **Minimum Qualifications:** - 8+ years of hands-on experience in designing and developing scalable software products/services. - Strong expertise in developing and maintaining highly available, containerized microservices using GoLang and REST. - Proven experience with popular AWS services such as API Gateway and DynamoDB. - Familiarity with identity protocols (SAML, OAuth, OpenID Connect) and directory services (Active Directory, LDAP). - Experience in identifying and addressing performance bottlenecks in microservices. - Good knowledge of cloud security best practices and compliance standards (e.g., GDPR, HIPAA, FedRAMP). **Preferred Qualifications:** - Demonstrated compassion and strong problem-solving skills with excellent written and verbal communication abilities. - Knowledge of Zero Trust frameworks. - Experience with CI/CD and Terraform. - Experience in building and managing services with a 99.99% SLA. At Cisco, we believe in the power of connection and celebrate the diverse backgrounds and unique skills of our employees. We are committed to fostering an inclusive future for all, where learning and development are encouraged at every stage of your career. Our innovative technology, tools, and culture support hybrid work trends, enabling our employees to not only perform at their best but also be their best selves. As a global technology leader, we recognize the importance of bringing communities together, with our people at the heart of everything we do. Our employees actively participate in our 30 employee resource organizations, known as Inclusive Communities, to promote connection, belonging, allyship, and positive change. We provide dedicated paid time off for volunteering, allowing our employees to give back to causes they are passionate about. Join us at Cisco and be part of a purpose-driven organization that is shaping the future of technology and the internet. Our commitment to helping customers reimagine their applications, secure their enterprise, transform their infrastructure, and achieve sustainability goals drives us forward every day. Together, we are building a more inclusive future for all. Take the next step in your career and embrace your unique potential with us. For applicants applying to work in the U.S. and/or Canada: - Access to quality medical, dental, and vision insurance. - 401(k) plan with a matching contribution from Cisco. - Short and long-term disability coverage. - Basic life insurance and various wellbeing offerings. - Incentive opportunities based on revenue attainment, with no cap on incentive compensation for exceeding 100% attainment.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

You are a highly skilled IT Network & Operations Manager with over 5 years of experience in network infrastructure, IT operations, and project management. Your main responsibility will be to ensure the smooth functioning of IT services, manage network infrastructure, lead IT projects, and drive operational efficiency. Your key responsibilities will include overseeing IT operations & service management, managing network infrastructure, leading IT projects, ensuring security & compliance, and providing team leadership & vendor management. You will also be required to develop IT performance metrics and reporting dashboards to monitor the efficiency of IT services. To excel in this role, you should have a Bachelor's/Masters degree in IT, Computer Science, or a related field along with certifications such as CCNA, CCNP, ITIL, and PMP. Your technical skills should cover networking (Cisco, Fortinet, Palo Alto, etc.), IT operations (Windows/Linux servers, Active Directory, Cloud platforms), security (Firewall management, SOC, SIEM), and project management methodologies (Agile, Waterfall). Moreover, you should possess strong problem-solving and analytical skills, effective leadership and team management abilities, excellent communication and stakeholder management skills, and the capability to work well under pressure and meet deadlines.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As an experienced candidate with 2.5 to 6 years of experience, your role will involve implementing ARCON PAM solutions seamlessly across on-premises, cloud, and hybrid infrastructures. Your responsibilities will include defining and overseeing access control policies, managing role-based workflows, and facilitating just-in-time privilege provisioning. Additionally, you will be centralizing vaulting, rotation, and randomization of privileged credentials and SSH keys, as well as monitoring, recording, and auditing privileged sessions. You will also be tasked with integrating ARCON PAM with identity services such as Active Directory/LDAP, MFA, SIEM platforms, and ticketing tools. You will need to ensure the timely application of system updates, patches, and upgrades to uphold system availability and performance standards. Day-to-day administration, incident troubleshooting, and coordination with OEM/vendor support will also be part of your routine responsibilities. Conducting compliance checks, access reviews, and generating audit reports for stakeholders will be crucial aspects of your role. You will also be responsible for creating SOPs, runbooks, troubleshooting guides, and configuration documentation. Additionally, managing change, incident, and problem processes in ITSM systems will be essential to ensure operational efficiency and adherence to best practices.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

Are you prepared for an exciting career opportunity that will give your professional journey a significant boost If your answer is yes, then consider joining us for dynamic roles in Sales, Presales, and Technical positions. At our organization, you will have the opportunity to collaborate with prestigious clients, including Fortune 500 companies and our esteemed MNC Partners like Microsoft, Oracle, Sophos, Fortinet, Symantec, and McAfee. If you are eager to make a positive change in your career path, we encourage you to reach out to us at hr@ldsinfotech.com. Company Name: LDS Infotech Pvt Ltd Company URL: https://www.ldsinfotech.com/ Location: Mumbai Position: L3 Engineer - Server Level Support Number of Openings: 3 Years of Experience: 5 Department: L3 - System Engineer Working Days and Time: Monday to Saturday, 10:00 AM to 7:00 PM, with the 2nd and 4th Saturday off Working Status: Working from Office Job Profile: Educational Qualifications: Graduate/MBA/B.E with knowledge in the IT field Key Technical Skills: - Windows Administration, preferably Windows Server - Hands-on experience with Active Directory, DHCP, DNS, IIS, Antivirus, etc. - Knowledge of MS Exchange Responsibilities: - Installation and troubleshooting of Windows Servers and Desktop Operating Systems - Configure Active Directory, including creating Domain Controller, Additional Domain Controller, DNS, DHCP, and Group Policies - Provide L3 Support for troubleshooting server hardware and Operating System-related issues - Strong knowledge in Active Directory, MS Exchange, O365, Windows clustering, volume management, patch management, backup strategy, monitoring solutions, and capacity planning - Excellent communication and presentation skills - Experience in working with onshore-offshore model support - Team management, mentoring team members, and project documentation - Ability to learn new technologies and adapt to complex environments Networking Skills: - Basic concepts of networking such as TCP/IP, SMTP, FTP, etc. - Hands-on experience in network design, crimping, and patching Security Products: - Disaster Recovery solutions and knowledge of Firewall/IT Security - Basic concepts of Antivirus with sound knowledge of popular AV solutions like McAfee, Symantec, Trend Micro, Kaspersky, etc. - Installation, up-gradation, and migration of Antivirus Server - Basic Firewall/UTM configuration and troubleshooting skills Virtualization Products: - Proficiency in Microsoft Hyper V and VMware Salary Package: As per industry standards Functional Area: Installation and Troubleshooting of Windows Servers and Desktop Operating Systems Reporting to: Manager Number of Persons Reporting to Candidate: Manager Position Requires Traveling: Yes (Field Calls) - Traveling allowance provided for client visits Join us at LDS Infotech Pvt Ltd for an enriching career experience in the vibrant city of Mumbai!,

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7.0 - 10.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

Remote

Mizuho Global Services India Pvt. Ltd. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS. Know more about MGS: https://www.mizuhogroup.com/asia-pacific/mizuho-global-services Whats in it for you o Immense exposure and learning o Excellent career growth o Company of highly passionate leaders and mentors o Ability to build things from scratch Position : JIRA & Confluence Administrator We are seeking an experienced Senior JIRA & Confluence Administrator with 7-10 years of hands-on experience managing and optimizing Atlassian environments across enterprise scale organizations. This role will lead the administration, customization, integration, and governance of JIRA & Confluence to support Agile delivery, ITSM processes, and enterprise collaboration You will work closely with cross-functional teams including engineering, operations, project management, security, and business stakeholders to ensure alignment between Atlassian tools and organizational goals. Key Responsibilities : Own and manage the entire Atlassian stack including JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data Center) Lead design and implementation of complex JIRA workflows, permission schemes, customer fields, and automation rules tailored for Agile, Scrum, Kanban, and ITIL processes. Design and administer Confluence spaces, templates, access structures, macros, and content strategies to support knowledge management and team collaboration Work closely with product owners, delivery managers, and support teams to gather requirements and translate into effective Atlassian solutions Drive platform governance, including user access control, audit compliance, plugin evaluations, and license management. Lead or contribute to migration initiatives, such as JIRA server to cloud or third-party tool consolidations Develop custom integrations using REST APIs. Webhooks and middleware platforms. Mentor and guide junior administrators and support users through training, documentation, and troubleshooting. Maintain system uptime, schedule upgrades/patches, and ensure data integrity and backup policies are followed. Act as an SME for JIRA & Confluence best practices, enterprise scaling, and strategic enhancements. Required Skills & Qualifications : 7-10 years of hands-on experience with Atlassian JIRA and Confluence administration in enterprise environments Deep expertise in JIRA configuration, including complex workflow creation, automation, and JQL. Strong command of Confluence Space and template design, user management, and governance Proven experience working in Agile/DevOps/ITSM frameworks Experience with ScriptRunner, Automation for JIRA, Insight, and other Marketplace apps. Strong understanding of Atlassian Cloud vs Server/Data Center architectures and migration considerations Proficient with REST API Integration, scripting (Groovy, Python, Shell) and log analysis. Knowledge of SSO, LDAP/Active Directory integrations, user provisioning, and permission models Excellent problem-solving, communication, and stakeholder engagement skills Preferred Qualifications Atlassian Certifications (ACP-610/120/1000) is a plus Experience managing large-scale environments with 1000+ users Exposure to Atlassian Access, Crowd, and Bitbucket/Bamboo Familiarity with CI/CD pipeline, security compliance and audit controls Experience leading tool governance forums or CoE. Interested candidates can send resume on [HIDDEN TEXT] along with below details. Available for F2F Y/N Notice period Total & relevant experience Current & expected CTC Current residential location in Mumbai Address: Mizuho Global Services India Pvt. Ltd, 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710. Show more Show less

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3.0 - 5.0 years

0 Lacs

Noida, Uttar Pradesh, India

Remote

Type : Full Time Location : Noida Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, printers, and mobile devices. Administer and support Active Directory, DNS, DHCP, Group Policies, and user account management. Provide support for enterprise applications (e.g., Outlook, Office 365, collaboration tools, antivirus systems). Perform installation, configuration, and maintenance of hardware and software systems. Manage remote and on-site support for end-users across locations. Monitor system performance and assist with proactive maintenance activities. Collaborate with L3 teams for unresolved issues or infrastructure-related tasks. Maintain accurate documentation of issues, solutions, asset inventory, and configurations. Create and maintain technical documentation, SOPs, and knowledge base articles. Assist in software patching, security updates, and compliance activities. Participate in IT projects including migrations, deployments, and audits. Train and mentor L1 support staff when needed. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 3-5 years of experience in IT support or infrastructure roles. Strong understanding of Windows OS (client and server editions), Office 365, and AD. Good knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs). Familiarity with endpoint security tools and system backup solutions. Experience with remote desktop tools (RDP, TeamViewer, AnyDesk, etc.). Proficiency with ticketing tools such as ServiceNow, JIRA, Freshservice, or Zendesk. Strong problem-solving skills and ability to work under pressure. Excellent communication and documentation skills. Preferred Qualifications (Nice to Have): Microsoft Certifications (MCP, MCSA, or equivalent) ITIL v3/v4 Foundation Certification Exposure to virtualization platforms (VMware, Hyper-V) Basic PowerShell scripting knowledge Experience with cloud platforms like Microsoft Azure or AWS Familiarity with monitoring tools (e.g., SolarWinds, PRTG) Show more Show less

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2.0 - 4.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

About the Company As the worlds leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary The Technician Tier-1 of the 24x7 Service Desk, is to deliver efficient, responsive, and effective resolution of global application issues while supporting customers enterprise wide utilizing diverse customer service channels such as: phone, online, and chat technologies. They will also need to work in close coordination with IT team members abroad to escalate incidents that cannot be resolved by them and ensure that users receive seamless resolution of their day-to-day problems. Outcomes and Accomplishments As a Technician, Tier 1 Support, you will: Serve as first point of contact to customers seeking technical assistance via phone, email, and chat. Perform remote troubleshooting through diagnostic techniques and pertinent questions Managing the Service Desk queue in a professional and consistent manner that ensures user incidents, requests and queries are dealt with efficiently. Maintaining a high level of customer awareness and focus by communicating regularly with other Service Desk team members and IT teams. Escalating incidents and / or requests to the Service Desk Team Leader or resolver groups when required. Ensure IT compliance for global infrastructure services. Level 1 user account management for entire applications hosted (Onboarding user, Offboarding User, License allocation et). Use the support database for handling the Service Requests and Incidents. Resolve issues like from basic account lockout and password reset to complex application issues. Categorize the tickets accurately and summarize status and document the detailed troubleshooting steps performed before forwarding to next level. Ability to interact well with employees, vendors, and customers. Research and evaluate problems or technologies outside current knowledge or experience. Create knowledge article documentations as required. Maintain ticket quality by updating all the required steps. Help troubleshoot and perform RCA of business application issues and resolve as many incidents as possible at the first level support. Other duties as assigned. What You Bring: 2+ Years experience with Enterprise level IT support, preferably in IT TIER 1/Service Desk Excellent troubleshooting skills and technical support. Experience in working with highly collaborative environment and proven knowledge. Experience in Incident and service ticket handling end to end Experience in interfacing directly with customers over phone, e-mail for issues reported. Must have excellent interpersonal and written communication skills. Hands-on with Linux and Windows Operating Systems/Servers Proficiency with MS Office suite. Good knowledge or hands on knowledge of Active Directory. Microsoft O365 basic management Level 1 troubleshooting and remote recovery of incidents reported Level 1 software installation and troubleshooting Hands-on with communication tools like Teams, Slack, Bomgar and other applications etc. Hands-on with ticketing and knowledge management tools like Jira, Wiki, Confluence etc. Critical incident bridge coordination and notification CAB call participation and notification Fundamental knowledge of network routers, switches, firewalls and troubleshooting techniques. Knowledge of ITIL fundamentals and preferably on Incident Management. ITIL certification is an added advantage. Willing to work in a 24/7 rotational shift, must be resourceful, able to adapt to new situations and to work in a fast-paced, rapidly changing environment. **Candidates should be flexiable to work from office (Bellandur,Bangalore) and ready to work in night shift (9PM to 6AM)** Show more Show less

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10.0 - 15.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About The Position Chevron invites applications for the role of Lead Cloud Engineer Operating Systems within our team in India. As an Operating System Engineer you will be responsible for designing and deploying and maintaining infrastructure solutions that support application and other core services that require Windows or Linux OS across the Enterprise. This position will provide broad exposure to the application of technology to enable business with many opportunities for growth and professional development for the candidate. This Lead role has an expectation of 10-15 years of relevant experience and will provide mentorship to junior members of the team. Key Responsibilities Partner with architects, cloud engineers, other infrastructure and application experts to provide application hosting solutions that fully leverage the computing and storage resources on-premises and in the Cloud Development of new implementations as well as the analysis and enhancement of existing solutions to advance business capabilities Designing and developing enterprise capabilities and solutions for Azure cloud and VMWare focusing on Windows or Linux OS Deploying and setting up Windows or Linux Server environments to meet organizational needs Administering Active Directory, including Group Policy, DNS, and DHCP Continuously monitoring system performance and addressing any issues promptly to ensure optimal operation Ensuring systems are secure by implementing and maintaining security protocols, compliance and updates Diagnosing and resolving hardware and software issues to minimize downtime Provide mentorship to junior members of the team Required Qualifications Must have bachelors degree in computer science engineering or related discipline A minimum of 10-15 years of total experience Minimum 5+ years of Azure Experience and relevant experience in OS Management AZ900 Certification & AZ 400 Certification Extensive expertise in IT platforms, storage solutions, networking, and virtualization technologies (Azure, VMware) Proficient in one or more operating systems, including Microsoft Server Technologies (Server 2019, Server Core, etc.) or Linux Operating Systems (RedHat, SUSE, etc.) Demonstrated experience in the design and implementation of distributed applications In-depth knowledge of security best practices and tools to ensure secure deployment and management of Windows or Linux systems Practical experience with cloud methodologies, automation, orchestration, and DevOps practices Skilled proficiency in managing and configuring Windows or Linux systems in both domain and non-domain joined environments Extensive experience in the automation, configuration, and deployment of Windows or Linux operating systems Experience in VMware Virtual machine creation, allocations and management Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm. Chevron participates in E-Verify in certain locations as required by law. Show more Show less

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1.0 - 3.0 years

2 - 2 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Deskside Support Engineer Experience: Minimum 1 Year Location: Bengaluru Job Summary: We are looking for a proactive and skilled Deskside Support Engineer to join our IT team in Bangalore. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support. Key Responsibilities: Install, configure, and maintain Windows and macOS operating systems. Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals. Install, update, and patch software applications and security tools. Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required). Manage user accounts, groups, and permissions using Active Directory. Assist with system upgrades, data migrations, and routine backups. Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems. Perform basic configuration and support of network devices such as routers, switches, and firewalls. Assist in IP address configuration and network printer setup. Monitor and maintain network performance at the location. Respond to IT support tickets, ensuring timely and effective resolution. Document technical issues, solutions, and IT processes accurately. Ensure compliance with IT security policies and industry best practices. Manage IT assets and maintain inventory for your designated location. Preferred Skills: Strong troubleshooting and problem-solving abilities. Basic understanding of Firewalls and Layer 2 Switches. Familiarity with ITSM tools for ticket management. Ability to work independently and prioritize tasks. Show more Show less

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10.0 - 12.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Jubilant Bhartia Group Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S Bhartia and Mr. Hari S Bhartia with strong presence in diverse sectors like Pharmaceuticals, Contract Research and Development Services, Proprietary Novel Drugs, Life Science Ingredients, Agri Products, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Jubilant Bhartia Group has four flagships Companies- Jubilant Pharmova Limited, Jubilant Ingrevia Limited, Jubilant FoodWorks Limited and Jubilant Industries Limited. Currently the group has a global workforce of around 43,000 employees. About Jubilant Ingrevia Limited Jubilant Ingrevia is a Global Integrated Life Science Products & Innovative Solutions provider serving, Pharmaceutical, Agrochemical, Nutrition, Consumer and Industrial customers with our customised products & solutions that are innovative, cost effective and conforming to premium quality standards. Ingrevia is born out of a union of Ingre denoting Ingredients & vie in French meaning Life (i.e. Ingredients for Life) Jubilant Ingrevia history goes back to 1978 with the incorporation of VAM Organics Limited, which later became Jubilant Organosys and then Jubilant Life Sciences and now demerged to an independent entity as Jubilant Ingrevia Limited, which is listed in both the stock exchanges of India. Over the years, company has developed global capacities and leadership in chosen business segments. We have more than 40 years of experience in Life Science Chemicals, 30+ years of experience in Pyridine Chemistry and value added Specialty Chemicals, and 20+ years of experience in Vitamin B3, B4 and other Nutraceutical products. We have strategically segmented our business into three Business Segments as explained below. We are rapidly growing the revenue in all the three segments. Speciality Chemicals Segment : We propose to launch a new platform of Diketene & its value-added derivatives, forward integrate our crop protection chemicals to value-added agrochemicals (Herbicides, Fungicides & Insecticides) by adding new facilities. We are an established partner of choice in CDMO, with more Invest plans in GMP & Non-GMP multi-product facility for Pharma & Crop Protection customers. Nutrition & Health Solutions Segment : We propose to expand the existing capacity of Vitamin B3 to continue being one of the market leaders and introduce new branded animal as well as human nutrition and health premixes. Chemical Intermediates Segment : We propose to expand our existing acetic anhydride capacity and add value added anhydrides and aldehydes and enhance volumes in speciality ethanol. We have 5 world-class manufacturing facilities i.e. One in UP at Gajraula, Two in Gujarat at Bharuch and Baroda, Two in Maharashtra at Nira and Ambernath . We operate 61 Plants across these 5 sites giving is multi-plant and multi-location advantage. Find out more about us at www.jubilantingrevia.com The Position Organization- Jubilant Ingrevia Limited Designation - Deputy Manager/Manager IT Infrastructure (Wintel, Virtualization, O365, Azure, Intune) Location- Noida. Job Summary: - Responsible for the design, implementation, and support of enterprise IT infrastructure, with a deep focus on Microsoft-centric technologies. This includes Wintel server administration, virtualization via Hyper-V, cloud services via Azure, endpoint management via Intune and SCCM, and productivity tools via O365/M365 Design, deploy, and manage virtual machines and clusters on Hyper-V, Perform capacity planning, performance tuning, and backup/recovery operations.. Lead high-availability and disaster recovery initiatives using Hyper-V Replica and Failover Clustering. Manage user accounts, licenses, mail flow, retention policies, and compliance settings. Handle identity federation and single sign-on using AAD Connect and hybrid AD. Manage user accounts, licenses, mail flow, retention policies, and compliance settings. Configure and deploy Windows Autopilot for endpoint provisioning. Monitor compliance policies, mobile device management (MDM), and mobile application management (MAM). Manage Azure AD, RBAC, VMs, storage accounts, VPN gateways, and networking. Implement and support Azure IaaS, PaaS, and hybrid cloud solutions. Oversee software deployment, patch management, OS deployment (OSD), and endpoint health using SCCM. Manage IT projects, including upgrades, migrations, and security hardening. Ensure infrastructure complies with internal and external security standards (ISO, GDPR, etc.). Person Profile . Qualification - Bachelors Degree in Computer Science/ Information Technology Experience - 10-12 Yrs. Desired Skills Desired Skills & Must Have - Windows Server, Active Directory, GPOs. Hyper-V, Clustering, SAN/NAS storage, Office 365/M365 Admin Center & Security Center. Intune, Endpoint Manager, SCCM/MECM. Azure services and hybrid cloud environments. Proficiency in PowerShell scripting and automation. Microsoft Certified: Azure Administrator Associate or Solutions Architect Microsoft 365 Certified: Modern Desktop Administrator Associate MCSE: Core Infrastructure, ITIL Foundation (v3/v4) Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. Show more Show less

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1.0 - 5.0 years

0 - 0 Lacs

hyderabad

On-site

International Technical Support Graduation: Any Graduate Experience: 1-5yrs Salary:5LPA Skills: Troubleshooting, Ticketing tools, Active directory, ServiceNow, OS installation, Microsoft Tools and Good Communication skills 5 days of working | Rotational Shifts and rotational offs Interview Mode: Virtual Immediate Joiners Needed Location: Hyderabad Contact HR Harshitha: 6361611979

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2.0 - 4.0 years

4 - 8 Lacs

Delhi, India

On-site

We are seeking a skilled Service Desk Engineer 2 to join our team in India. The ideal candidate will have 2-4 years of experience in providing technical support and troubleshooting IT issues. You will be responsible for assisting users with their IT-related problems, ensuring a high level of customer satisfaction. Responsibilities Provide first-line support for IT issues via phone, email, or chat. Troubleshoot and resolve hardware and software issues promptly. Document all interactions and resolutions in the service desk system. Escalate unresolved issues to higher-level support as necessary. Maintain and update knowledge base articles for common issues and resolutions. Assist in onboarding new employees with IT setups and configurations. Monitor and manage service desk tickets to ensure timely resolution and customer satisfaction. Skills and Qualifications 2-4 years of experience in a service desk or technical support role. Proficiency in Windows and Linux operating systems. Familiarity with ITIL framework and service desk best practices. Experience with ticketing systems such as ServiceNow or JIRA. Strong understanding of networking concepts and troubleshooting techniques. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, ITIL Foundation, or similar are a plus.

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2.0 - 4.0 years

4 - 8 Lacs

Pithampur, Madhya Pradesh, India

On-site

We are seeking a motivated and skilled IT Support L1 to join our team in India. The ideal candidate will provide first-line technical support to our users, ensuring their IT issues are resolved efficiently and effectively. Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Diagnose and troubleshoot hardware and software issues. Install, configure, and maintain computer systems and peripherals. Assist with network connectivity issues and ensure network security protocols are followed. Maintain documentation of support requests and solutions in the ticketing system. Collaborate with senior IT staff for complex issues and escalate as necessary. Conduct user training sessions on software and hardware usage. Skills and Qualifications 2-4 years of experience in IT support or related field. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with operating systems (Windows, macOS, Linux) and software applications. Basic knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP). Excellent problem-solving skills and ability to troubleshoot technical issues. Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and manage multiple tasks. IT certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are preferred.

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5.0 - 10.0 years

10 - 20 Lacs

Noida, Uttar Pradesh, India

On-site

Role: PowerShell Developer Location: Noida (Sector 62) & Pune (Viman Nagar). Work Mode: 5 Days Working from Office. Experience: 5 years and above. A PowerShell developer plays a key role in designing, developing, and maintaining automation scripts and solutions using PowerShell, with a strong focus on installation processes and infrastructure management. This involves using PowerShell to streamline IT tasks, manage systems, and automate installations in various environments, including Windows and cloud platforms.? Responsibilities Designing and developing PowerShell scripts: Create robust and efficient scripts to automate installation processes, configure systems, and deploy software across diverse environments. Automating system administration tasks: Utilize PowerShell to automate repetitive tasks, manage user accounts, implement group policies, and configure server roles and features. Developing and maintaining PowerShell modules and functions: Create reusable code blocks to standardize and streamline script development and ensure consistency across projects. Automating software deployment: Leverage PowerShell scripts to automate the installation and configuration of software applications, including package management solutions like Chocolatey. Managing data using SQL and Oracle databases: Interact with databases through PowerShell to retrieve, update, and manage data related to installations and system configurations. Implementing email systems and managing file server permissions: Utilize PowerShell to manage email functionalities and control access permissions on file servers. Working with DevOps tools and cloud platforms: Integrate PowerShell scripts into Continuous Integration/Continuous Delivery (CI/CD) pipelines and deploy solutions on cloud platforms like Azure or AWS. Troubleshooting and resolving issues: Provide technical support for engineering escalations and address issues related to PowerShell scripts and automated installations. Creating and maintaining documentation: Document configurations, processes, and security procedures for PowerShell solutions to ensure clarity and maintainability.? Essential skills and qualifications Proficiency in PowerShell scripting: Strong command of PowerShell syntax, including cmdlets, objects, the pipeline, and error handling mechanisms. Solid understanding of Windows Server administration: In-depth knowledge of Windows Server operating systems, Active Directory, Group Policy, and IIS. Experience with automation in enterprise environments: Proven ability to design, develop, and implement automation solutions in large-scale IT environments. Familiarity with cloud platforms (e.g., Microsoft Azure): Experience deploying and managing resources on cloud platforms using PowerShell scripts and relevant cmdlets. Knowledge of DevOps practices: Understanding of CI/CD principles, infrastructure as code, and experience using tools like Azure DevOps or Jenkins for automated deployments. Analytical thinking and problem-solving skills: Ability to analyze complex problems, identify root causes, and develop effective solutions using PowerShell. Strong communication and collaboration skills: Ability to effectively communicate technical information to both technical and non-technical stakeholders and work collaboratively with IT teams.? Desirable qualifications Bachelor's degree in computer science, Information Technology, or a related field. Microsoft Certified: PowerShell or other relevant industry certifications. Experience with PowerShell Desired State Configuration (DSC) for configuration management. Knowledge of other scripting languages like Python or Bash.?

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2.0 - 4.0 years

4 - 8 Lacs

Goa, India

On-site

We are seeking a Desktop Support Engineer L1 to join our team in Bhiwadi. This field job involves providing technical support for desktop systems and ensuring smooth operations for our users. Responsibilities Provide first-level technical support for desktop hardware and software issues. Respond to and resolve support requests in a timely manner. Install, configure, and troubleshoot desktop systems, printers, and peripherals. Maintain and update documentation of support processes and procedures. Assist in the setup and deployment of new systems and technology upgrades. Monitor and maintain IT equipment inventory. Skills and Qualifications 2-4 years of experience in desktop support or a related field. Proficient in Windows operating systems and Microsoft Office Suite. Basic knowledge of networking concepts and troubleshooting. Familiarity with hardware components and peripherals. Excellent communication and interpersonal skills. Ability to work independently and in a team environment. Problem-solving skills and attention to detail.

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1.0 - 3.0 years

4 - 8 Lacs

Bhiwani, Haryana, India

On-site

We are seeking a Desktop Support Engineer L1 to join our team in Bhiwadi. This field job involves providing technical support for desktop systems and ensuring smooth operations for our users. Responsibilities Provide first-level technical support for desktop hardware and software issues. Respond to and resolve support requests in a timely manner. Install, configure, and troubleshoot desktop systems, printers, and peripherals. Maintain and update documentation of support processes and procedures. Assist in the setup and deployment of new systems and technology upgrades. Monitor and maintain IT equipment inventory. Skills and Qualifications 1-3 years of experience in desktop support or a related field. Proficient in Windows operating systems and Microsoft Office Suite. Basic knowledge of networking concepts and troubleshooting. Familiarity with hardware components and peripherals. Excellent communication and interpersonal skills. Ability to work independently and in a team environment. Problem-solving skills and attention to detail.

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8.0 - 13.0 years

4 - 8 Lacs

Mumbai, Maharashtra, India

On-site

Administer and manage Active Directory infrastructure across the organization Monitor and maintain AD replication to ensure consistency and reliability Configure and manage Group Policy Objects (GPOs) to enforce security and operational standards Oversee DNS administration related to AD-integrated zones and name resolution Manage and maintain FSMO (Flexible Single Master Operations) roles and ensure their availability Perform troubleshooting, backup, and recovery operations as needed Collaborate with IT infrastructure teams for integration, upgrades, and compliance Maintain documentation and follow industry best practices for AD operations and security

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3.0 - 8.0 years

4 - 7 Lacs

Thane, Maharashtra, India

On-site

In this role, you will have the opportunity to: Manage and maintain on-premise servers running Hyper-V, ensuring optimal performance, availability, and security. This includes tasks such as server configuration, monitoring, patching, and troubleshooting. Architect, deploy, and manage cloud infrastructure on platforms like AWS and Azure, designing scalable, reliable, and secure solutions that meet the organizations requirements. This involves selecting appropriate services, configuring virtual machines, storage, and networking components, and implementing high availability and disaster recovery strategies. Integrate cloud solutions with Active Directory, Office 365, and Azure services to ensure seamless user management, authentication, and access control across both cloud and on-premises environments. This includes configuring synchronization, single sign-on, and identity management solutions. Develop automation solutions using scripting languages like Python and PowerShell to streamline provisioning, configuration, and management of cloud resources. This involves writing scripts and leveraging APIs to automate repetitive tasks, improve efficiency, and reduce manual errors. Continuously optimize cloud infrastructure performance, security, and cost efficiency by conducting regular assessments, monitoring resource utilization, implementing best practices, and identifying areas for improvement. This includes analysing and optimizing cloud costs, implementing security controls, and staying updated with the latest cloud technologies and trends. The essential requirements of the job include: Strong experience and expertise in managing and maintaining on-premises servers running Hyper-V, including server configuration, performance optimization, and troubleshooting. Proficiency in architecting and managing cloud infrastructure on AWS and Azure, including knowledge of various services such as EC2, S3, VPC, Azure VMs, and Azure Storage. Thorough understanding of integrating cloud solutions with Active Directory, Office 365, and Azure services, including experience with Azure AD Connect, Azure AD integration, and Azure AD authentication. Experience in scripting languages like Python and PowerShell for automation and infrastructure management, including writing automation scripts, developing tools, and utilizing APIs to interact with cloud platforms. Familiarity withinfrastructure-as-codetools like AWS CloudFormation and Terraform, enabling the provisioning and management of cloud resources using declarative templates and version control.

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3.0 - 8.0 years

4 - 7 Lacs

Thane, Maharashtra, India

On-site

In this role, you will have the opportunity to: Manage and maintain on-premise servers running Hyper-V, ensuring optimal performance, availability, and security. This includes tasks such as server configuration, monitoring, patching, and troubleshooting. Architect, deploy, and manage cloud infrastructure on platforms like AWS and Azure, designing scalable, reliable, and secure solutions that meet the organizations requirements. This involves selecting appropriate services, configuring virtual machines, storage, and networking components, and implementing high availability and disaster recovery strategies. Integrate cloud solutions with Active Directory, Office 365, and Azure services to ensure seamless user management, authentication, and access control across both cloud and on-premises environments. This includes configuring synchronization, single sign-on, and identity management solutions. Develop automation solutions using scripting languages like Python and PowerShell to streamline provisioning, configuration, and management of cloud resources. This involves writing scripts and leveraging APIs to automate repetitive tasks, improve efficiency, and reduce manual errors. Continuously optimize cloud infrastructure performance, security, and cost efficiency by conducting regular assessments, monitoring resource utilization, implementing best practices, and identifying areas for improvement. This includes analysing and optimizing cloud costs, implementing security controls, and staying updated with the latest cloud technologies and trends. The essential requirements of the job include: Strong experience and expertise in managing and maintaining on-premises servers running Hyper-V, including server configuration, performance optimization, and troubleshooting. Proficiency in architecting and managing cloud infrastructure on AWS and Azure, including knowledge of various services such as EC2, S3, VPC, Azure VMs, and Azure Storage. Thorough understanding of integrating cloud solutions with Active Directory, Office 365, and Azure services, including experience with Azure AD Connect, Azure AD integration, and Azure AD authentication. Experience in scripting languages like Python and PowerShell for automation and infrastructure management, including writing automation scripts, developing tools, and utilizing APIs to interact with cloud platforms. Familiarity withinfrastructure-as-codetools like AWS CloudFormation and Terraform, enabling the provisioning and management of cloud resources using declarative templates and version control.

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2.0 - 6.0 years

4 - 8 Lacs

Mumbai, Maharashtra, India

On-site

We are seeking a skilled Desktop Support Engineer L2 to provide advanced technical support to our users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, ensuring a seamless technical experience for our employees. Responsibilities Provide technical support to end-users for hardware and software issues. Troubleshoot and resolve desktop, laptop, and peripheral problems. Install, configure, and maintain operating systems and applications. Assist with network connectivity issues and printer troubleshooting. Document support requests and resolutions in the ticketing system. Collaborate with other IT teams to ensure timely resolution of issues. Train users on new hardware and software as needed. Skills and Qualifications 2-6 years of experience in desktop support or a related field. Strong knowledge of Windows operating systems (Windows 10/11) and Mac OS. Experience with troubleshooting hardware issues including desktops, laptops, and peripherals. Familiarity with Active Directory and user account management. Knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP). Proficiency in Microsoft Office Suite and other common software applications. Excellent communication and interpersonal skills to interact with users effectively. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) are a plus.

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