4581 Active Directory Jobs - Page 16

Good in Communication User support & VC Support Hardware/software troubleshooting and resolution. L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Asset inventory (PIV), Asset related activities End user project related activity (Like OS upgradation, coverage tool update, etc...) printer installation. Office 365 support Maintain a details of asset Inventory. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L2 engineer Working on the tickets and updating correct artifacts on the ITSM portal.

As a Systems Engineer in our IT Services industry, based in Bangalore North and Hyderabad, Karnataka, India, you will play a crucial role in providing technical assistance to our users via phone, email, and chat. Your responsibilities will include managing incidents and problems in our incident management system, ensuring effective communication between users and technical escalation teams. To excel in this role, you must have strong oral and written communication skills. You will be required to energetically follow up on open incidents, provide status updates, and escalate problems to the appropriate teams when necessary. It is essential to maintain high-quality ticket documentation, category selection, and overall ticket hygiene. You should possess 2-4 years of relevant experience in troubleshooting technical issues related to desktops, laptops, mobile devices, and Cisco phones. Additionally, a deep understanding of virtual computers hosted via ESX servers, along with experience in configuring and troubleshooting them, is crucial. Proficiency in Active Directory, networking, messaging, and hardware is necessary. Experience in troubleshooting Microsoft Office applications, including Teams and O365, as well as VPNs, RSA SecurID, and corporate applications on mobile devices through MDM services, is highly desirable. Familiarity with Cisco phones, IP phones, Jabber, and Zoom troubleshooting is also beneficial. Knowledge of incident management and experience with Turrets will be advantageous. The role may require extended working hours based on business needs, and you must be willing to work in rotational shifts and weekends. The ability to perform under high-pressure situations is essential. Required skill sets include MDM, mobile devices, networking, Active Directory, and Cisco. Additional skill sets in RSA, vendor management, VPN, documentation, incident management, liaison, master data management, Microsoft Office, and technical assistance will be valuable in this role. If you are a proactive and detail-oriented individual with a passion for resolving technical issues and providing exceptional support to users, we encourage you to apply for this position.,

The position available is for a Presales Specialist / Consultant in the IT Hardware Industry / IT Infrastructure Industry. As a Presales Specialist, your responsibilities will include conducting executive solution workshops, engaging with clients to understand their business challenges, translating these challenges into IT solutions, and preparing presentations, designs, and Statements of Work (SOW). Additionally, you will be involved in solution selling, keeping technical partner certifications updated, and developing solutions in various areas such as server, virtualization, storage, data center facilities, disaster recovery, and cloud services. Qualified candidates for this position should have an MBA or B.Tech qualification along with 3-6 years of experience, with at least 2 years in Presales or Consulting. It is essential to have a background in Engineering or Science and a proven track record in developing solutions in areas like server consolidation, virtualization, storage solutions, backup solutions, and operating systems like Windows and Unix. To excel in this role, you should possess excellent written and verbal communication skills, impactful presentation skills, and the ability to work effectively in a team. Strong interpersonal skills, basic selling skills, and the capability to present value propositions to senior management (CIO / CXO) are also essential. Furthermore, you should demonstrate the ability to understand clients" needs, offer innovative solutions, and contribute to the growth of the business. If you meet the qualifications and are interested in this opportunity, please submit your CV to info@varimanglobal.com.,

As a Network Engineer with 5 to 9 years of experience, you will be responsible for Windows Server installation, configuration, and management, with a focus on Active Directory and Group Policy. Your role will require strong troubleshooting skills and hands-on expertise in enterprise network environments. It is preferred that you have experience working in an IT Company and have previous experience in team handling. This is a full-time position located in Jamnagar.,

As a Desktop Support Technician at Tesla, you will play a crucial role in providing technical support for end-users, ensuring the smooth operation of Teslas IT infrastructure. Your primary responsibilities will include troubleshooting and resolving endpoint issues, installing and supporting systems, and contributing to the day-to-day operations to facilitate Teslas global IT initiatives. You will be expected to deliver technical support for desktop applications, telephones, printers, computer hardware, mobile devices, and AV systems through phone, ticketing system, and onsite support. Your expertise in Windows and MAC environments will be essential in diagnosing and resolving computer and network issues promptly. Additionally, you will provide support for field personnel's remote communications and connectivity needs. Your role will also involve basic administration of phone systems, participation in on-call activities, and following escalation processes to ensure 24/7 support on weekdays and weekends. You will be required to exercise independent judgment, organize workflow efficiently, and stay updated on relevant policies, procedures, and products. To excel in this role, you should possess strong troubleshooting skills for PCs, workstations, laptops, and have a comprehensive understanding of Windows and OS X environments. Experience with Avaya VOIP hardware/software, ticket-based systems, IP networks, and computer imaging tools like MS SCCM/Jamf will be advantageous. Your familiarity with remote customer support, wireless configurations, and services like Backups, Active Directory, and O365 will be beneficial in fulfilling your responsibilities effectively. Furthermore, your knowledge of AV system support, excellent communication skills in English and local languages, and exceptional customer service abilities will be key in providing top-notch support to end-users. A general understanding of server computing, networking, phone setup-support, storage, virtualization, and business applications will also be valuable in your role. At Tesla, we are committed to inclusivity and providing accommodations for individuals with disabilities. If you require any accommodations during the interview process, please inform your recruiter. Join Tesla's dynamic IT Operations team in India and contribute to the advancement of cutting-edge technology in a fast-paced corporate environment.,

Role Information Quality Analyst Service Desk Role Designation Quality Analyst Position Summary • Conduct process audits, deploy designed processes, analyze and report performance on quality • Support and implement de-risking plans for the process • Share and document best practices • Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve service delivery • Monitor transactions and calls for compliance and highlight any failures to the team concerned • Provide feedback to the agents, based on the findings of the monitoring • Participate in calibration processes with clients Required skill set Technical Skills - • General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc. • Awareness of the concepts of computer and mobile hardware (Specific to L1) • Ability/having experience on reporting including on tools like Avaya/Cisco • Desired/Preferred skills - Yellow Belt \ Green Belt certified. Experience in successfully completing six sigma projects in a similar environment • Experienced in process excellence, operational excellence and transactional quality • Willingness to work on multiple projects and also periodically set and achieve stretch goals General Skills - • Exceptional verbal and written communications • Strong decision making and analytical ability • Able to negotiate, good presentation skills and Client Interfacing Job duties and responsibilities • Collect, collate and analyze performance data on quality • Conduct process audits, identify gaps in execution process steps, and provide feedback to agents / TLs • Highlight key areas of improvement and prepare action plans specific to each area • Create huddle packs based on the RCAs completed • Create and implement sampling plan, conduct calibration session and feedback session • Initiate/Participate in calibration sessions with the Client and provide RCA for weak performances • Creating awareness by training and bringing visibility to Risk quality initiatives in the engagement • Collect and analyze customer complaints and escalations. Report and act on the corrective actions for all the complaints and escalations • Report and track implementation of corrective actions to ensure process continuity and stability • Ensure the knowledge data base is up to date and conduct regular floor audits to measure awareness • Focus on adherence to compliance in transaction monitoring and highlight failures to stake holders • Identify, initiate and own sig sigma and lean projects to improve metrics, drive behaviors and reduce costs Education and other requirement • Graduate with Minimum 2 years of relevant experience (i.e L1 helpdesk / tech support process) including at least one year as a quality auditor • Willingness to work in rotational shifts # IMMEDIATE JOINERS PREFERED OR NOTICE WITH MAX OF 30 DAYS . KINDLY MAIL CV - AND WRITE ON SUBJECT -- QA- PUNE - SERVICE DESK

As a Windows Server Administrator based in Mumbai with 3-5 years of experience, your primary responsibilities and tasks will include: - Installing new servers or rebuilding existing ones while configuring hardware, peripherals, services, settings, directories, and storage as per standards and project requirements. - Developing and maintaining installation and configuration procedures, contributing to system standards, and researching innovative and automated approaches for system administration tasks. - Performing daily system monitoring to ensure hardware and server resources" integrity and availability, reviewing system logs, and verifying completion of scheduled jobs such as backups. - Conducting regular security monitoring to detect intrusions and supporting daily backup operations, file archival, and purge activities. - Providing escalation support, investigating and troubleshooting issues, and recovering from hardware or software failures. - Applying OS patches and upgrades, configuring new services, and participating in on-call escalation rotations for 24x7 support. Job Requirements: - Bachelor's degree in Computer Science or IT Engineering preferred. - Minimum of 10+ years of experience in problem resolution with IT systems and individuals. - Ability to communicate clearly and professionally with users and vendors. Familiarity with: - Virtualisation platforms like NUTANIX, VMware & Hyper-V. - Windows clustering, BCP DR solutions, SSL generation and management techniques. - Microsoft Windows Server versions, web servers, server handshake, and security parameters. - Windows DNS, Active Directory, LDAP, and basic Linux OS knowledge. - Complete systems development and deployment lifecycle in a large-scale IT operations unit. Certifications are preferred for this role. Additional tasks may be assigned by management.,

As an Infoscion, your main responsibility will be to support the consulting team throughout various project phases. This includes aiding in problem definition, effort estimation, diagnosis, solution generation, design, and deployment. You will be required to explore alternative solutions through research, create proof of concepts (POCs), and develop requirement specifications based on business needs. Additionally, you will be involved in configuring solution requirements, diagnosing issues, seeking clarifications, and proposing solution alternatives. Your contribution to both unit-level and organizational initiatives will focus on delivering high-quality, value-adding solutions to customers. If you believe you have the right skills to assist clients in their digital transformation journey, this role is ideal for you. Furthermore, you will be expected to collaborate with clients to identify business challenges and enhance client deliverables by analyzing and structuring relevant data. It is essential to stay updated on the latest technologies and trends, exhibit logical thinking and problem-solving skills, and possess the ability to assess current processes, identify areas for improvement, and recommend appropriate technology solutions. A basic understanding of one or two industry domains is also preferred. The technical skills required for this role include expertise in AWS DevOps, Cloud Security, AWS Security, Azure Security, GRC, IDAM, Cyberark, Infrastructure Security, Email Security, Enterprise Mobility Solution, MS Azure AD, MS Azure RMS, MS Intune, Finacle Core, RAS CASA TD Advance, Identity Management, Identity Governance Framework, Attestation, Access Cert, Role Management, Auditing, Entitlement Management, XACML, Identity Account Provisioning and Reconciliation, SPML, Infrastructure Server Administration, and Active Directory. Your ability to work with clients, understand business challenges, and provide valuable insights will be crucial. Stay informed about the latest technologies, think critically, and collaborate effectively with the team to deliver innovative solutions.,

The Application Developer is primarily responsible for designing, creating, and maintaining Integration Solutions using Oracle Integration Cloud (OIC) to streamline business processes and enhance efficiency. The main responsibilities include designing, developing, and implementing integration solutions to connect various applications, systems, and services using OIC. This involves customizing and configuring OIC adapters, connectors, and components, as well as developing RESTful and SOAP Web services for data exchange and communication between different systems. Collaboration with business analysts and stakeholders is crucial to gather requirements, define integration workflows and data flows. Troubleshooting, debugging, and performance tuning of integration solutions are also key tasks to ensure optimal performance and reliability. Documentation of integration processes, interfaces, and configurations is necessary, along with conducting code reviews and ensuring adherence to coding standards, development methodologies, and security protocols throughout the software development lifecycle. The ideal candidate should have a Bachelor's degree in computer science, information technology, or a related field, along with 5 or more years of experience in the IT industry. Experience in cloud-based integration platforms, specifically OIC, is required. Additionally, the candidate should possess proven experience in designing, developing, and implementing integration solutions using OIC, a strong understanding of RESTful and SOAP web services, JSON, and other data formats, as well as knowledge in OIC API integration. Strong development skills in Java, understanding of SOAP and REST-based services, knowledge of authentication methodologies for integration platforms, and familiarity with OIC GEN2 and GEN3 are essential. Experience in migration from OIC GEN2 to GEN3 would be an advantage.,

Job Description: Palni Inc. is seeking a seasoned and proactive Sr. Team Lead/Assistant Manager - IT and network support to oversee and elevate our IT operations across all branch locations. This role involves leading and mentoring an existing IT team, ensuring seamless end-user support, and driving excellence in IT infrastructure, including asset management, networking, internet solutions, and system security. Key Responsibilities: Lead and mentor the internal IT support team to ensure timely and high-quality resolution of technical issues across all locations. Establish and manage a centralized IT asset management system, overseeing the procurement, tagging, allocation, return, and disposal of hardware and software assets. Maintain accurate and up-to-date IT asset inventory and provide regular reports to the CTO and leadership. Design, implement, and maintain robust LAN/WAN infrastructure to optimize connectivity and minimize downtime. Address and resolve persistent internet connectivity challenges; liaise with ISPs and external vendors to ensure optimal service. Administer and secure network environments, including managing firewalls, VPNs, and enforcing network security protocols. Standardize Wi-Fi configurations and ensure full wireless coverage at all branches using consistent SSIDs and access controls. Monitor and audit network and security logs to ensure compliance with internal policies and industry standards. Manage software licenses, track renewals, and ensure vendor compliance. Oversee system security through OS patching, antivirus updates, and effective data backup strategies. Define and enforce IT policies, documentation standards, helpdesk workflows, and support best practices. Develop and track IT KPIs and SLAs, conduct performance reviews, and drive continuous improvement within the IT team. Plan and lead IT projects, including system rollouts, upgrades, and branch expansions. Required Skill Set: Strong hands-on experience in Windows Server, Active Directory, and DNS/DHCP configuration . Proficiency in managing LAN/WAN , Wi-Fi networks, firewalls (FortiGate, SonicWall, etc.), and VPNs. Experience with IT asset lifecycle management tools and inventory tracking. Familiarity with cloud-based services like Microsoft 365, Azure AD, OneDrive, and Exchange Online. Sound understanding of network security best practices and experience with antivirus solutions. Knowledge of ticketing systems , helpdesk management, and support workflows. Experience in vendor management for hardware, software, and connectivity. Strong troubleshooting and problem-solving skills across hardware, software, and network issues. Excellent documentation skills and ability to create SOPs and technical manuals. Good interpersonal and communication skills for working with cross-functional teams. Ability to manage multiple priorities and handle escalations effectively. Preferred Certifications: Azure Administrator Associate (AZ-104) Endpoint Administrator Associate CompTIA Security+ or CompTIA Network+

Since 2003, Oceaneerings India Center has been an integral part of operations for Oceaneerings robust product and service offerings across the globe. The center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world-class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary and Location: To provide support with our Windows 11 rollout project. Additionally, the technician will assist with end-of-life hardware replacements scheduled for 2025. Duties And Responsibilities: - Good analytical and troubleshooting abilities - Good understanding of installations and updates - Floor walking activities to support Deployment activities - Assist in training end-users during all upgrade phases - Must have 1 year of MS O365 and Windows 10/11 experience - Provide hand-off to other service delivery areas prior to project closure - Carry out work in accordance with the Company Health, Safety, Environmental and Quality Systems - Take on other duties as assigned from time to time - Assist in IT Client Services Support for all Oceaneering Offices - Other special duties as assigned by Management - Ensure that the safety policies and procedures are understood and adhered to as far as is reasonably practicable in order to ensure a safe working environment Qualifications: Required: - Minimum BS degree in a related field (i.e. computer science, MIS, etc.) - 1 year of experience as a Tier II technician, including 1 year of hands-on experience with Hardware/Software application and Windows 10 & Windows 11 OS installation, configuration, and troubleshooting - Experience with Microsoft Azure - Strong written and verbal communication skills - Knowledge of Hardware/Software troubleshooting Knowledge, Skills, Abilities, And Other Characteristics: - Office 365 - Active Directory - Hands-on experience with Hardware/Software application and Windows 10/11 OS installation, configuration, and troubleshooting - Must be a self-starter with the ability to work independently and in a collaborative team environment - Practical knowledge of Active Directory Federation Service, Azure and O365 solutions (SharePoint online, OneDrive, Teams, Planner etc.) - Quickly respond to technical assistance requests and excellent people skills with the ability to handle difficult personnel situations Working Conditions: This position is considered OFFICE WORK which is characterized as follows: - Almost exclusively indoors during the day and occasionally at night - Occasional exposure to airborne dust in the workplace - Work surface is stable (flat) Oceaneerings policy is to provide equal employment opportunity to all applicants. Career Development: Oceaneering prioritizes providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. In addition to developing employees in a specific role, the company is committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Oceaneering offers long-term employment and career advancement across countries and continents, with a strong ethos of internal promotion. If you have the ability, drive, and ambition to take charge of your future, Oceaneering will support you in achieving your goals.,

Hiring for Leading ITES Company In Gurgaon and Pune for Technical Support Key Highlights: 1: Experienced with minimum 1 year exp in Technical Support on Paper (Mandate) 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks AD , DNS , DHCP ,365 (Aware of these Things) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs! Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY AD, DNS , DHCP LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Role & responsibilities Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests • Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users • Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customers environments and ticketing systems. Preferred candidate profile Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network • Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Mobile Device Management (MDM), Intune and BitLocker

Candidate should have experience on ITSM Should have experience on handling Ticketing Tool Should have done with ITIL V3/V4 certification Should have knowledge of AZURE Should have experience on Active Directory Management Should have experience on Servers and Network Should have experience of IT Service Delivery / IT Help Desk Looking for candidate with techno functional experience Should have experience of creating user accounts Should have problem solving skills Should have experience of team handling Should have experience of process development, improvement and Automation Should have experience on Automation tools. Should have good leadership skills Should have good software and hardware knowledge. Looking for candidates inclined towards continuous process improvement and development. Candidate should have good communication skills Global team handling experience will be an added advantage. This position reports to Global IT Director

As an Experienced Engineering professional; who can work on complex topics in a Active Directory System Engineering involves the design; implementation; administration; and maintenance of Microsofts Active Directory (AD) infrastructure along with Public Key Infrastructure within an organization. This crucial skill set encompasses a wide range of technical and operational tasks that revolve around creating a robust and efficient directory service to manage users; computers; groups; permissions; group policies, RBAC, LAPS, MFA, Security compliance audit for Microsoft Active Directory Domain Services and resources within a networked environment. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and we'llness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental we'llbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial we'llbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as we'll as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical we'llbeing - Our green campus promotes physical we'llbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Administration of Windows Active Directory domains 2012/2016/2019 Installation; Configuration and troubleshooting of Windows Active Directory Root Cause analysis and Problem Management. Incident; Problem and Change records as per the ITIL Standards & Service Now process Responsible for design or implementation of complex project(s) Windows Server Administration & User Account Management; and Access rights management. Administration of DNS and DFS Planning; implementation & trouble shooting of group policy Would be responsible to support; maintain and monitor the Active Directory domains Troubleshooting of client issues Building and Manage the Windows Active Directory domain controllers Updated patches and windows hardening. Maintaining check list document of all Active Directory domains Exposure to PowerShell & VB scripting Exposure to Active Directory trusts Exposure to DELL/HP hardware configurations Backend support to implementation team. You will need 7+ years experience on Active Directory and PKI Infra with at least one Microsoft Certification on Server side Must have skills: Active Directory; DNS; Group Policy; Certificate Services (PKI); Windows Hardware; Azure; AAD; AWS; DR & BCP; Data center Migrations. ITIL certified Good to have skills: Change management; Incident management & Problem management Troubleshoot failures; determining root causes; and recognizing service improvements Finance & Commercials Open to work in 24/7 support & ready to support On-call during Off business hours & weekends A Good team player. Excellent leadership skills. Good communication Active Directory trusts / IPSec Tunnel Good team player; good communication Work experience in PKI Infrastructure Work with the Seniors to refine and develop the current AD platform and processes Cloud O365 services Work experience in Domain/Enterprise Terminal Server License servers

Exp - 6-12 yrs Loc - Hyderabad Intw - F2F Company - Global MNC Skills needed - Strong Infra Automation, Python Scripting, CI/CD Pipelines, Terraform, Ansible, Jenkins etc Required Candidate profile Looking for strong Infrastructure Automation candidates with expert Python Scripting and in-depth DevOps skills

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. Minimum 5 years experience in supporting IAM technologies of a medium to large enterprise with expertise in directory services (preferably IBM/Tivoli), ISIM and ISAM Detailed knowledge and experience with automating processes by leveraging out of box capabilities, Perl or Linux/Unix, shell scripting, Java/Python scripting and REST APIs Strong problem solving, troubleshooting and root cause diagnosis skills Experience with Agile methodologies and corresponding Safe Agile based tools Ability to manage complex activities simultaneously to short timescales Location: This position can be based in any of the following locations: Chennai For internal use only: R000107253

Responsibilities and Duties: Responsible for providing level 1 or level 2 desk technical support Maintain Service Desk SLAs and quality standards established by Global Integreon. Responsible for installing, testing, updating, maintaining or repairing computer software, hardware and other systems as required for Integreon products. Responsible for developing and maintaining computer information resource (Asset inventory). Good Knowledge of MS outlook 2013,2016 & Office365 and Microsoft Teams, Active Directory Management Sound Knowledge of Citrix, VM would be an added advantage (Optional). Functional Skills: Excellent communication and documentation skills. Candidate must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints. This position will also need to maintain confidential information and work in a fast-paced, dynamic and creative organization. Preferred candidate profile Any Graduate (Graduation in Information Technology is an added advantage) Should have 3+ years of work experience in desktop support (level 1 and 2) supporting global users. Shift Timing: Should be comfortable in working 24x7 environment, including weekends.

Responsibilities Analyses and resolves information system issues related to the desktop computing environment, • network applications, production applications, and hardware. • Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades. • Deploy other hardware requested through arranged collection in the IT dept. or set up at the users desk. • Local asset management. • Support and assist users with JML (Joiner, mover leaver) process • Support and maintain local conference and meeting room equipment • To ensure that all logged tickets are consistently acknowledged, prioritised, investigated, owned and • resolved to agreed targets as defined in the Service Level Agreement (SLAs). • Resolves, routes, or escalates service requests to senior technicians or functional teams as necessary. • Manage calls with 3rd party suppliers where necessary through to closure • Escalate calls where necessary to the support manager, report on status of outstanding calls • Builds relationships with other international support teams to create a cohesive support team • Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etc • Consult with local business and senior leadership to evaluate support requirements and execution planning. • Drive local optimization efforts by identifying service issues and implementing improvements by • automation, self-service and other measures. • Drive technology adoption of end user services related applications and systems • Support Audits related activities alongside other tech functions and business. • Technical support for local applications where applicable alongside other tech or business teams Technical Expertise Professional Skills: Excellent technical knowledge in all key areas of EUS technologies, e.g. • Windows and Mac OS • Microsoft Office 2016, Office 365 & Teams • iOS and Android devices • Hardware and Peripherals • Mobile devices Skills about Call Management Systems, especially Service Now • Teams conferencing and enterprise voice • Audio visual systems (TV/Projector systems) and conference technology • SCCM • Basic Network Skills • ITIL certified • Experience in working in an international environment Personal Skills: • Ability to communicate effectively with members of the support team, customers and 3rd parties • Ambitious and articulate with a desire to progress their career • Excellent customer service skills • Well, presented • Ability to stay calm under pressure, Organized approach to work • Ability to manage multiple tasks at the same time • Positive and adaptable attitude, Collaborative workstyle • English Language Skill

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you JD DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Role & responsibilities Minimum 12+ years in above mentioned security tools in Banking, Financial Services and Insurance (BFSI)/ Non-Banking Financial Company (NBFC)/ Payment industries/ out of which at least past 5 years should have been in mentioned security tool deployments. Preferred candidate profile MS Defender for Endpoints (EDR/ATP),Office 365,Active Directory, Microsoft Intune, Anti-Virus, Trend Micro

We're hiring an L2+ Infrastructure Support Engineer with hands-on experience in Citrix, Azure, VMware, Windows Server, Ticketing tools and RMM tools. Apply now to join a dynamic MSP/hosting team!

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with clients to understand their infrastructure needs and requirements.- Design and implement IT infrastructure solutions that are scalable and optimized for operational efficiencies.- Ensure the smooth operation of the infrastructure by monitoring performance and addressing any issues or disruptions.- Provide technical expertise and guidance to clients and internal teams on infrastructure best practices.- Stay up-to-date with the latest trends and advancements in IT infrastructure technologies.- Assist in the evaluation and selection of hardware, software, and networking products.- Conduct infrastructure assessments and audits to identify areas for improvement.- Develop and maintain documentation related to infrastructure design, configurations, and processes.- Collaborate with cross-functional teams to ensure the successful implementation of infrastructure projects. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud-based infrastructure solutions.- Strong understanding of network protocols, routing, and switching.- Experience with network security technologies and best practices.- Knowledge of virtualization technologies such as VMware or Hyper-V.- Familiarity with network monitoring and management tools.- Ability to troubleshoot and resolve network issues.- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams. Additional Information:- The candidate should have a minimum of 3 years of experience in Network Infrastructures.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Microsoft Intune Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationRoles and ResponsibilitiesDesign and implement Intune-based device management strategies for Windows, iOS, Android, and macOS.Configure and manage compliance policies, configuration profiles, and app deployments.Integrate Intune with Azure AD Conditional Access, Defender for Endpoint, and Autopilot.Monitor and troubleshoot device enrollment, policy deployment, and application delivery.Collaborate with security and infrastructure teams to ensure endpoint security and compliance.Provide technical support and training to end-users and IT staff on Intune-related services. Technical Experience & Professional AttributesExpertise in:Microsoft Intune (Endpoint Manager)Azure AD, Conditional AccessWindows Autopilot, Co-management with SCCMPowerShell scripting for automationStrong understanding of MDM/MAM concepts and Zero Trust security.Professional traits:Analytical, proactive, collaborative, and customer focused. Additional InformationCertifications:Microsoft Certified:Endpoint Administrator AssociateMicrosoft 365 Certified:Modern Desktop Administrator AssociateTools:Microsoft Endpoint Manager, Azure Portal, Power BI (for reporting), M365* A 15 years full time education is required Qualification 15 years full time education