4581 Active Directory Jobs - Page 13

Citrix Key Skills: Experience in Citrix CVAD , DaaS and Azure Cloud is the mandatory skill and rest is mentioned in the JD shared earlier. Hyderabad is the primary location and secondary would be Bangalore / Pune /Chennai Experience in Citrix CVAD/DaaS, Azure AVD. XenApp 7.X and Later Versions NetScaler 11.x & Later versions MS Enterprise Windows Server 2016/2019 experience Hyper-V/Nutanix virtualization experience Group Policies / Active Directory Image creation / management SCVMM (System Centre Virtual Machine Manager) SCCM (System Centre Configuration Manager) SCOM (System Centre Operations Manager) UPM/FSLogix Storage iSCSI / Fibre channel exposure Enterprise data continuity experience Networking & V-LANs & Firewalls, switch, and router experience DHCP/ DNS & TCP/IP iIPv4 / IPv6 SSL / VPN & Hardware Roles and Responsibilities: Strong Knowledge on Citrix Administration, Citrix CVAD & Daas concepts. Design Plan and Deploy Citrix Presentation Server installation, upgrade, Server refresh. Migration/Upgrade an Existing Server Farm , Installing the Citrix Component. Configuring Citrix Licensing Servers, Session management. Patching Citrix environment Citrix Printer Server Management. Manage Server Farm and Manage the Data Store and Manage Network Communication. Strong Working knowledge on Windows 2016 & later OS Servers and Active Directory. Excellent troubleshooting skills in an enterprise-wide Citrix CVAD & Citrix DaaS. Handle and manage the PVS environment & Knowledge on PVS Versioning process Experience in Machine Creation Services. Should be able to handle the Citrix UPM and MS Roaming Proficiency in Citrix Policies and Printer management Experience in Citrix ADC (NetScaler Load balancer and gateway) Good knowledge on Windows Active directory Should have good skills on Citrix sites Installations and configurations Experience in application publishing and troubleshooting skills to isolate the Citrix issue Experience in Hyper-V / Nutanix Proficiency in Windows active directory Advanced level of troubleshooting of PVS / MCS Issues Manage Load balancing and Failover services Good knowledge on session prelaunch and lingering Expertise Knowledge on storefront and configuring stores Experience in Master image creation and maintenance on cleanup & recovery process. Feature Packs Installing & Knowledge on packaging tools. Understanding of capacity planning, Documentation and Reporting Performance monitoring and fine-tuning environment. Basic Knowledge on SQL Database. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Citrix Admin. Experience: 8-10 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: VMware Server Admin. Experience: 3-5 Years.

Windows Server Administration AD Management IIS / DNS / DHCP Manage directory structures Manage domains VMWare Administration / VSphere Creating and Managing Virtual Machines and Templates Understanding of ESXi Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019 Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU Day to day issues resolutions B.Tech / B.E 24 * 7 Shift

As an experienced professional in implementing Identity & Access Management solutions, you will be responsible for implementing the RSA Identity Governance and Lifecycle Platform to automate provisioning, manage access governance, and handle access request management efficiently. Your expertise in Identity & Access Management tools will be crucial in ensuring that the right users have appropriate access to technology resources within the organization through authentication, access rights management, and access logging. Your key responsibilities will include conducting user access reviews, identifying and addressing Segregation of Duties (SoD) violations, managing user access authorizations, and handling provisioning/de-provisioning of accounts both internally and externally. You should have a solid understanding of LDAP/Active Directory concepts and possess hands-on experience in working with Active Directory. Excellent communication skills are essential as you will be collaborating with global counterparts and clients to understand their business environment and translate requirements into effective IAM solutions. Additionally, you should be a strong team player capable of leading and managing a team of IAM resources effectively. In terms of responsibilities, you will be tasked with implementing the RSA Identity Governance and Lifecycle (IGL) platform, configuring tasks, customization, coding, and testing. Deployment of the RSA IGL across multiple platforms such as QA, PROD, and DR environments will also fall under your purview. With a minimum of 3-8 years of experience in IDM implementation and support, you will be required to set up and develop dashboards and reports in RSA Aveksa, as well as establish collectors to gather data from various provisioning systems like Oracle, SQL Server, Active Directory, LDAP, etc., using scheduled jobs. Furthermore, documenting design specifications and solutions according to defined processes, policies, and standards within information security requirements will be crucial to ensure the smooth and secure operation of Identity & Access Management solutions under your supervision.,

As a Digital Operations Manager with over 10 years of experience in Operations and Software Development, you will be responsible for overseeing the technical operations of digital assets such as mobile applications, web platforms, and aggregator integrations. Your role will involve ensuring seamless digital ordering and fulfillment experiences for leading global F&B brands across multiple markets. Your key responsibilities will include managing the technical performance and operational stability of mobile applications and web-based ordering platforms. You will also be responsible for maintaining connectivity between digital assets and restaurant POS systems, managing integrations with key third-party aggregators, and ensuring accurate digital menu visibility across all platforms. Additionally, you will collaborate with development teams to troubleshoot and resolve technical issues affecting digital operations. You will also manage live connectivity between digital platforms and restaurant POS systems to facilitate smooth B2C transactions and coordinate with internal IT, Development, and QA teams as well as external vendors to implement system updates and enhancements. Your role will involve overseeing integrations with major food aggregators, monitoring their performance, and implementing improvements in aggregator operations. You will also lead the implementation, maintenance, and accuracy of digital menus across all platforms and collaborate with marketing and brand teams for effective updates and launches of new menu items. As a Digital Operations Manager, you will serve as the liaison between digital, IT, marketing, and operations teams to align digital initiatives with business objectives. You will work closely with restaurant operations teams to localize digital offerings and address country-specific needs while providing insights and recommendations to enhance digital ordering experiences continuously. In this role, you will also be responsible for tracking key performance metrics related to digital operations, generating reports on digital platform performance, consumer engagement, and operational bottlenecks. You will leverage data to drive efficiency and improve customer satisfaction. To excel in this role, you will need strong knowledge of mobile application ecosystems, experience with APIs and tools like POSTMAN/SOAPUI, debugging and troubleshooting expertise, and familiarity with various technologies such as Azure Service Bus, SSIS, PHP, Python, NodeJS, MongoDB, and more. Your technical skills should also include knowledge of monitoring tools, ITIL-based ITSM processes, Microsoft technologies, web-based technologies, database queries, and strong diagnostic and troubleshooting skills. You should hold a Bachelor's degree in Information Technology, Computer Science, Business, or a related field, along with a minimum of 14+ years of experience in digital operations, technical management, or similar roles in F&B, retail, or e-commerce industries. Your qualifications should include a deep understanding of mobile apps, web platforms, APIs, POS systems, third-party aggregator integrations, and knowledge of digital menu management best practices. If you possess strong analytical and problem-solving skills, excellent communication abilities, project management experience, and familiarity with QSR or global F&B operations, you are the ideal candidate for this challenging and rewarding position as a Digital Operations Manager.,

As an experienced IT Network Administrator, you will play a crucial role in maintaining and supporting our organization's IT infrastructure. Your responsibilities will include ensuring network reliability, device functionality, data security, and providing seamless user support. Your daily tasks will involve maintaining and troubleshooting desktops, laptops, and related hardware/software for optimal performance. You will be required to offer hands-on technical support to users, resolving system issues promptly. Monitoring and configuring network security systems such as firewalls, antivirus, and data protection protocols will be essential for safeguarding our network. In addition, you will be responsible for administering servers, managing routine maintenance, backups, and performance optimization. Managing user accounts, permissions, and group policies will also fall under your purview. Keeping track of IT hardware and software inventory to maintain up-to-date asset records and license compliance will be crucial for efficient operations. Your role will also involve maintaining structured cabling, switches, routers, and wireless devices. Installing, upgrading, and patching operating systems and software as required will be part of your routine tasks. Coordinating with third-party vendors for IT procurement, AMC services, and system warranties will also be necessary. Documentation is a key aspect of this role; you will need to document all IT processes, incidents, and solutions for knowledge sharing and compliance. Implementing and testing data backup and recovery plans regularly will be crucial for data security. Conducting periodic IT audits and recommending improvements to reduce risk and increase efficiency will be part of your responsibilities. Moreover, you will train users on basic IT best practices and tools usage and handle basic administrative tasks such as IT budgeting, purchase requests, and vendor follow-ups. To qualify for this role, you should have a minimum of 3 years of proven experience in IT and network/system administration. Strong understanding of hardware troubleshooting, OS support, and network infrastructure is essential. Proficiency in configuring and managing firewalls, switches, servers, and VPNs is required. Familiarity with Active Directory, DHCP, DNS, and group policy management is also crucial. Experience with backup solutions and disaster recovery planning is preferred. Strong stock/inventory management skills for IT assets and consumables will be beneficial for this role. Excellent documentation, organizational, and communication skills are necessary to excel in this position.,

Are you ready to drive the next wave of intelligence, convenience, comfort, and security for consumers How about enabling businesses to operate more efficiently while better servicing their customer needs Perhaps you are eager to help redefine business models for service providers and manufacturers. If so, come join our Professional Services Engineering Team at Ayla Networks, where we assist large brands, enterprises, and Fortune 500 companies in transforming their business with the real, complete, and end-to-end Internet of Things. Ayla Networks is reshaping the way brands, enterprises, and service providers can develop, monetize, and support connected products for the Internet of Things (IoT) in an open, scalable, and economical manner. We offer the industry's first Agile IoT Platform, a comprehensive software fabric that spans devices, cloud, and apps to establish secure connectivity, data analytics, and feature-rich customer experiences. We are seeking a Mobile and Solutions Architect with a strong passion for IoT. In this role, you will have the opportunity to gain exposure and hands-on experience supporting Ayla's IoT platform and testing our customers" connected devices. You will not only enjoy the technical aspects but also thrive on working directly with customers. As a curious self-learner who quickly adapts to new technology, you collaborate effectively with other engineers, work independently, and are unafraid to seek assistance and guidance when needed. **What You Will Be Doing:** - Bridging gaps between complex business problems and solutions - Identifying fit-for-purpose technologies - Architecting, designing, building, and maintaining efficient, reusable, and reliable iOS and Android solutions to unlock business value. You will be hands-on, comfortable mentoring junior developers, and conducting reviews at every stage to address any roadblocks and complexities. - Designing components of IoT products and solutions and contributing beyond mobile development - Providing technical leadership to our partners and internal teams - Gathering and refining specifications and requirements based on technical needs - Understanding and effectively communicating nuances of business requirements, functionality, and maintenance requirements. Leading the entire Software Development Life Cycle and solution documentation. - Driving evaluation and learning new tools and technologies to keep the technology stack modern as required for the product solution. - Mentoring other engineers within the team and collaborating with engineers across the supply chain to share successful architectural patterns - Facilitating organizational change and driving towards an industry-leading mobile strategy - Automating infrastructure and building pipelines for continuous integration and continuous deployment - Creating and updating technical blueprints, architecture, design documents, etc. Documenting challenges, solutions approach, benefits, costs, and risks. - Designing and maintaining proper coding standards and ensuring quality delivery. Preparing and implementing multiple code review processes within the team before code check-in - Architecting and deploying cross-platform hybrid mobile applications - Playing an advisory role to internal stakeholders and offering thought leadership, process enhancement, and automation recommendations - Serving as a Subject Matter Expert and technical consultant to interact with business for design thinking sessions, solutioning, effort estimation, preparing mobile application architecture, defining mobile security, analytics, DevOps, and integration with Backend systems. **Desired Skills and Experience:** - Approximately 15 years of experience as a Mobile Architect, with at least 10+ years as a Mobile app developer and around 5+ years in a hands-on architect role. - Experience in developing mobile solutions and contributing to end-to-end IoT solutions - Experience leading, designing, architecting, deploying, and/or onboarding private/hybrid/public cloud solutions leveraging technologies like OpenStack, Chef, Ansible, AngularJS, NoSQL databases, and web/app servers - Proficient knowledge of architecture and design patterns for mobile platforms such as MVC, MVVM, Viper & Clean Architecture - Familiarity with basic computer science fundamentals related to run-loops, CPU cycles, and threads. - Ability to review and optimize code for optimal performance, considering parameters such as memory usage, disk usage, pagination, disk-throttling, and data-blobs. - Clear understanding of SWIFT compile-time & run-time processes and capabilities. - Familiarity with SOLID principles and their application. - Understanding of Data Structures, Algorithms, time & space complexity. - Excellent debugging skills with a working knowledge of tools such as allocations, leaks, and memory graphs. - Strong knowledge of iOS & Android native design patterns - Experience working with Swift, Objective-C, Kotlin, Java. - Experience with Reactive programming for mobile platforms such as Rx-Swift, Rx-Kotlin - Experience with designing end-to-end architectures for large-scale enterprise solutions across disparate technologies. - Hands-on knowledge of the complete Mobile Application Development Life cycle, including design thinking, requirement analysis, estimation, technical architecture, team ramp-up, development, testing, integration, etc. - Understanding of microservices, networking, key security concepts, agile methodology, and DevOps tools and technologies - Willingness to work in a startup environment where you will engage in various technical areas, wear multiple hats, and tackle the unknown - Bachelor's degree in Computer Science, Computer Engineering, or equivalent professional experience or military experience. **Additional Requirements: Preferred** - Experience with AWS cloud solutions - Experience with backend technologies like Node.js, and databases (MySQL/Postgres/Oracle/MongoDB), caches/search (Redis, Elastic Search etc). - Experience with Analytics tools such as Google Analytics, Flurries, etc. - Knowledge of the web technology stack (TCP/IP, HTTP, HTML, JavaScript, RESTful APIs) - Familiarity with cross-platform technologies such as Flutter, ReactNative is advantageous. - Understanding of Identity protocols (SAML, Kerberos, OAuth2, OpenID Connect, etc.), enterprise & cloud identity management systems (e.g., Active Directory, Azure Active Directory, AWS IAM), Federated & SSO identity management stack is a plus This position offers an opportunity to join a challenging, new, and exciting high-growth industry. If you are a driven Mobile and IoT solutions engineer experienced in architecting niche solutions and leading their execution with a team, unafraid to take risks and ready to move quickly, we encourage you to apply today!,

We are currently seeking a Systems/Network Administrator to join our team in Aluva. This is a full-time position and we prefer immediate joiners who can work in US timing. As a dedicated systems/network administrator, you will be responsible for supporting our growing infrastructure across our offices. If you are passionate about IT systems and enjoy hands-on problem-solving, this role is a perfect fit for you. Your responsibilities will include setting up and managing user accounts, computers, and devices, administering and maintaining Windows Active Directory servers, handling system backups and data recovery, setting up and troubleshooting network printers, monitoring and maintaining local security camera systems, and providing IT support across our office locations. Experience in managing Unix/Linux servers is also required. The ideal candidate for this position will have proven experience in system or network administration, strong knowledge of Windows Server and Active Directory, basic networking skills including LAN/Wi-Fi/firewalls, ability to handle hardware setups and configurations, experience with server backup tools and remote monitoring, as well as experience in Unix/Linux administration. If you are interested in this opportunity or know someone who would be a good fit, please reach out or drop your CV at Pratheesh.sankaramveettil@safura.net. Let's work together to build seamless IT operations and make a difference! #ITJobs #SystemAdministrator #NetworkAdministrator #Hiring #WindowsServer #Unix #TechSupport #CafITSupport #Yesdi,

The primary role as an Infoscion is to ensure effective Design, Development, Validation, and Support activities to meet client satisfaction in the technology domain. This includes gathering requirements and specifications to understand client needs and translating them into system requirements. Estimating work requirements accurately to provide project estimations to Technology Leads and Project Managers is a key responsibility. You will also contribute significantly to building efficient programs and systems. If you feel you can assist clients in their digital transformation journey, this is the right place for you. Preferred Skills: - Citrix XenApp - SCCM - Citrix XenDesktop - Active Directory - Vmware-ESX - Vmware Horizon View,

You should have a minimum of 2 years of experience in IT. The position is based in Bangalore. Your responsibilities will include monitoring, configuration management, and reporting functions for servers to create a hands-off environment. You should have experience in Group Policy design and configuration, AD User creation, access right management, OU/GPOs network drives management. Advanced knowledge of Windows Server (2008~2019) /desktop Operating Systems like Win 11 ~ win 7 is required. Other duties involve managing Windows Server infrastructure, understanding LAN/WAN networking, and possessing expert skills in Active Directory/LDAP user and group administration. You should be able to troubleshoot network issues, including backbone infrastructure issues. The ideal candidate must be flexible and able to adapt to a rapidly changing environment. Organization skills and the ability to manage tasks of varying length are crucial for this role. If you meet the requirements and are interested in this opportunity, please share your profile to career@ahanait.com.,

As a skilled and proactive L2 System Administrator at Systango Technologies Limited, you will be responsible for managing and maintaining IT systems, networks, and hardware infrastructure to ensure optimal performance, security, and reliability. Your role will involve hands-on technical support, troubleshooting, and active participation in key IT operations and projects. You will be tasked with installing, configuring, and maintaining various operating systems such as Windows, Linux, and macOS. Monitoring and ensuring high system performance, availability, and reliability across all environments will be a crucial part of your responsibilities. Additionally, managing and upgrading IT hardware and software, including patch management and system updates, will be essential to ensure a smooth operation. In this role, you will support and troubleshoot LAN/WAN infrastructure, including switches, routers, and firewalls. Administering and securing the Wi-Fi network infrastructure while adhering to IT security best practices will also fall under your purview. Providing technical support to end-users and IT support staff for escalated issues will be a key aspect of your daily tasks. Maintaining accurate records of IT inventory, licensing, and assets is imperative, along with monitoring and responding to incidents through the IT ticketing system to ensure timely resolution. Your involvement in IT audits, compliance activities, and risk assessments will contribute to the overall security and efficiency of the IT infrastructure. Furthermore, creating and updating documentation related to system configurations, processes, and procedures will be essential for knowledge sharing and continuity. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 3-5 years of experience as a System Administrator, Network Administrator, or in a similar technical role. A strong understanding of operating systems, networking protocols, and hardware troubleshooting is required. Proficiency in tools and technologies such as Active Directory, DNS/DHCP, firewalls, virtualization (VMware/Hyper-V), backup solutions, and remote desktop tools is essential. A working knowledge of network and system security, including firewalls, antivirus, and patching policies, is crucial for success in this position. Strong analytical, documentation, and problem-solving skills are necessary, along with effective communication abilities to work both independently and collaboratively within the team.,

As an Identity and Access Management Specialist at Medline India, you will play a crucial role in contributing to the IAM team's efforts to establish governance policies for Medline's IAM roadmap and address current needs and challenges. Your responsibilities will involve participating in projects and initiatives alongside various teams and stakeholders to deliver scalable and adaptable enterprise IAM solutions that align with evolving business needs and industry requirements. Your expertise in technical consulting, creating automated solutions, operational best practices, and customer service will be essential to ensure the stability and success of IAM services. Your primary responsibilities will include: - Serving as a CyberArk L3-L4 Administration engineer/Techno-lead with hands-on experience in CyberArk Technology - Managing user identity administration and user access roles - Reviewing changes in production environments and coordinating with key stakeholders - Providing technical guidance to the team and directing analysis and solutions - Designing IAM processes and implementing IAM solutions - Integrating systems with Active Directory and other identity systems - Developing and maintaining user onboarding and access change workflows - Ensuring all customer and functional requirements are met through system analysis - Administering and supporting Identity Management services for on-premises and cloud environments - Collaborating with product vendors to support the technical environment Qualifications & Work Experience: - Bachelor's in Computer Science/Information Technology or equivalent, with 7-10 years of relevant IAM work experience - Expertise in IAM products/solutions such as CyberArk (PAM), Azure Cloud (PAM), Azure AD, CrowdStrike IDP, etc. - Strong technical knowledge in IAM project consultation, solution automation, customer SLA management, operational change development, and incident management - Advanced understanding of privileged access management (PAM), SSO/MFA processes, and practices - Experience with Ping Federated software and components - Knowledge of SAML 2.0, SSO, OAUTH, OpenID, 2FA/MFA, Kerberos, and LDAP - Hands-on experience with CyberArk Component Installation and application version upgrades - Understanding of platform security, administration, and management - Experience with Active Directory and LDAP directory services - Strong communication skills and the ability to collaborate effectively with various stakeholders - CyberArk- Defender/Sentry Certification required - Preferred Azure Cloud (PAM) certifications Join us at Medline India and be part of a dynamic team that is dedicated to making healthcare run better. We offer a conducive work environment with ample opportunities for learning, growth, and contribution. Your expertise and skills will be valued as we work together to tackle today's toughest healthcare challenges.,

As a Senior IT Hardware & Network Engineer, you will be responsible for leading and managing our organization's IT infrastructure. Your expertise in hardware troubleshooting, network management, server administration, and internet infrastructure will be crucial for designing, implementing, monitoring, and supporting all aspects of IT infrastructure across the company. Your key responsibilities will include: 1. Hardware & IT Infrastructure: - Installing, configuring, and troubleshooting desktops, laptops, printers, scanners, and other peripherals. - Managing hardware lifecycle including procurement, deployment, upgrades, repairs, and decommissioning. - Maintaining detailed documentation of hardware assignments and physical asset inventory. 2. Network Administration: - Designing, configuring, and managing LAN/WAN networks, switches, routers, firewalls, and access points. - Monitoring and optimizing network performance to ensure minimal downtime and high availability. - Maintaining secure and reliable internet connectivity, VPNs, and bandwidth allocation. - Ensuring network security through firewalls, VLANs, port configurations, and intrusion detection. 3. Server & Data Center Management: - Administering and maintaining Windows/Linux-based servers, file servers, and domain controllers. - Managing user accounts, Active Directory, group policies, and access control. - Handling server backup, storage management, and disaster recovery solutions. - Performing routine maintenance, patching, and system upgrades. 4. Internet and Communication Systems: - Maintaining internet service, DNS, DHCP, proxies, and ensuring secure browsing policies. - Managing VoIP systems, email servers, and collaboration tools (MS Exchange, M365, G Suite, etc.). - Coordinating with ISPs for uptime, outages, and upgrades. 5. IT Inventory Management: - Creating and maintaining a comprehensive IT asset inventory system (hardware, licenses, etc.). - Monitoring stock levels of IT consumables and equipment. - Generating periodic inventory reports and audits for compliance. 6. Technical Support and Leadership: - Providing L2/L3 support for hardware, software, and network issues. - Mentoring junior IT staff and assigning troubleshooting tasks as needed. - Coordinating with vendors and service providers for AMC, warranties, and escalations. Required Skills and Qualifications: - Bachelor's degree in Computer Science, IT, or a related field (or equivalent experience). - Minimum 5-8 years of experience in IT hardware, networking, and server management. - Strong knowledge of LAN/WAN technologies, cabling, IP addressing, subnetting, and routing. - Proficiency in managing Windows/Linux servers, DNS, DHCP, and Active Directory. - Experience with virtualization (VMware, Hyper-V) and backup solutions. - Familiarity with IT asset management tools and practices. - Certifications like CCNA, MCSA, CompTIA Network+/Server+ are a plus. - Strong troubleshooting, documentation, and communication skills. Preferred Traits: - Attention to detail and process-driven mindset. - Excellent time management and ability to handle multiple priorities. - Ability to work independently and under pressure. - Strong team collaboration and leadership capabilities. This is a full-time, permanent position that requires a proactive individual with a strong technical background and leadership skills.,

As a Junior Endpoint Security Engineer with 12 years of hands-on experience in system integration, cybersecurity, or enterprise IT environments, you will play a crucial role in implementing and supporting endpoint security solutions. Your background in MFA, Okta, SSO, and IAM technologies will be essential in assisting with identity and access control deployments and collaborating with internal teams on enterprise security initiatives. Your key responsibilities will include deploying and supporting endpoint security tools across enterprise environments, working with IAM tools such as Okta for managing SSO and MFA, integrating security technologies across systems and applications, supporting IAM policies and access reviews, troubleshooting identity access issues, and collaborating with cross-functional IT teams for seamless integration. Additionally, you will be responsible for documenting configurations, change logs, and deployment runbooks, and staying updated on security trends, vulnerabilities, and compliance standards. To excel in this role, you should have 12 years of experience in cybersecurity, IT infrastructure, or a System Integrator environment, hands-on exposure to Okta or similar identity providers, a good understanding of IAM concepts and authentication protocols, experience with endpoint security deployment in enterprise setups, familiarity with directory services such as Active Directory or Azure AD, strong troubleshooting and analytical skills, and the ability to document technical procedures clearly and accurately. This is a full-time position with benefits including health insurance, life insurance, paid sick time, and Provident Fund. The work location is in person, and the expected start date is 01/09/2025.,

The role requires 2-4 years of IT experience and a high-end L1+ profile. This position involves performing technical design for large complex projects and providing advanced technical support for Business Unit Operations. You should have a strong working knowledge and experience with Microsoft Windows operating systems including 2003, 2008, 2012, and 2016. Additionally, basic knowledge of VMWare ESX, VSphere, Vcenter, and working knowledge of Patch Management tools like SCCM and WSUS are required. Candidates should possess good knowledge of Active Directory, DNS, and DHCP, as well as Microsoft Clusters and NLB. Familiarity with Antivirus management for operating systems and Internet Spam Filter products is essential. Knowledge of ITIL processes and experience with Rubrik Back Tool would be beneficial for this role.,

We are seeking Service Desk Analyst to join our team in India. The primary responsibility of the Analyst will be to provide efficient and reliable remote support to our Global Customer base. You will be the first point of contact for technical issues and will play a crucial role in resolving incidents and ensuring customer satisfaction. Responsibilities: Being part of the team to address Incidents and Service Requests reported by users of 24/7 - 365 Days work environment. Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Chat, & Offline tickets. Create/ update end-user guides, Service Desk Knowledge Base Articles, Work Instructions and SOPs. Making recommendations to optimize IT performance and to prevent future problems. Meeting the SLAs. Required Skills: Proven experience as a Service Desk Analyst or in a similar technical support role, preferably in Global Environment (3 / 4 years of experience). Excellent verbal and written communication skills with email etiquette and customer service skills. Hands-on experience in handling end-user calls, Incidents/service requests, and application Break/ fix. Hands-on Experience on VDI, AD, O365, VPN, OneDrive, User Device Management & Authentication issues. Good typing skills. Hands-on experience on latest RDP tools like Bomgar & Ticketing tools (ITSM, SNOW). Preferable - ITIL best practices around Service Desk, Incident & Request Management procedures. Ability to handle critical incidents with a sense of urgency and quality to create a positive customer service experience and increase customer engagement. Must be flexible to work in rotational shift and rotational week offs.

About Us: Blue Researchbyte is a global technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems. We partner with clients to operate as part of their extended team in ways that best suit their organizations culture and requirements. Job Location: Ahmedabad On-site Job Title: IT Support Engineer Experience: Minimum 3 years Shift: Flexible Person should be ready to work in night shift when required Description: We are looking for a skilled and proactive IT Support Engineer for our Ahmedabad branch. The ideal candidate will have strong technical expertise in hardware, networking, and system support, along with experience managing dialer systems and server infrastructure. Key Responsibilities: Provide technical support to end-users for hardware, software, and network-related issues Maintain, troubleshoot, and upgrade computer systems, servers, switches, and other network equipment Manage and configure dialer systems, especially Asterisk-based dialers Monitor network performance and ensure system availability and reliability Conduct routine maintenance and ensure system security through access controls, backups, and firewalls Document technical processes and support logs for internal reference Collaborate with vendors and service providers when required Ensure minimal downtime and quick resolution of IT issues across departments Provide independent and proactive support during assigned shifts Required Skills and Qualifications: Proven experience (3+ years) in IT support or network/system administration Solid understanding of networking concepts, hardware troubleshooting, and server management Experience with dialer systems (Asterisk preferred) Familiarity with IT ticketing tools and remote support applications Ability to work independently and in shifts, especially night shifts Strong problem-solving and communication skills

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742

Hiring for int voice process (Tech support) Must have min 1y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 4LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 8905344933 (Divyam)

Experience: 6+ years of proven working experience with Office 365 administration and problem solving. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell. Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell. Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it. End user support/Service Desk Support / Work ticket queue daily. Excellent troubleshooting skills & complex support issues Support Desktop and mobile devices, Remote support Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs. ESSENTIAL KNOWLEDGE & SKILLS: Good knowledge on ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay servers behaviors troubleshooting skills for server issues. Basic knowledge on Azure Active Directory IAM & RBAC. Technical ability to troubleshoot and solve issues. Expert skills in managing and administering Office 365 user provisioning / deprovisioning, permissions, access, etc. Have good understanding of Mobile Messaging Technologies: Exchange Active Sync Iphone, iPAD, Android Technical ability to troubleshoot and solve issues. Excellent customer service skills &Meet defined deadlines Ability to work as a team & work flexible hours and be on-call Ability to communicate a clear and concise status Must be an independent problem solver with troubleshooting, decision making and analytical skills

VCF Must to Have- vSphere with hands on ExperiencevSANAria ( Operations)VCF ImplementationVCF Migration Good to Have- HCXTanzuVCF9 Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Vmware VDI. Experience: 8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: VMware Server Admin. Experience: 3-5 Years.

Job Description : We are looking for a proactive and technically skilled IT Administrator Hardware/System Engineer to manage and support the organizations IT infrastructure. The ideal candidate will be responsible for maintaining hardware systems, resolving user-level issues, managing networks, and ensuring the seamless performance of workstations and IT equipment. Key Responsibilities : - Install, configure, and troubleshoot desktops, laptops, printers, and peripherals - Perform OS installations, driver updates, and system re-imaging as needed - Monitor and maintain local networks (LAN, Wi-Fi, routers, switches) - Handle hardware repair or vendor coordination for replacements - Setup and manage user accounts, emails, and software licensing - Regularly back up data and implement disaster recovery plans - Provide technical support to employees, onsite and remotely - Maintain an inventory of IT assets and ensure hardware/software compliance - Support basic network security practices (firewall updates, antivirus, patching) - Coordinate with third-party vendors for escalations, warranty claims, and AMC support Required Skills & Qualifications : - Bachelors degree in IT, Computer Science, or a related field - 4 - 10 years of experience in IT support / system administration - Strong knowledge of Windows OS, hardware components, and system imaging - Familiarity with networking concepts, IP addressing, and basic troubleshooting - Hands-on experience with remote desktop tools, Active Directory, and antivirus software - Excellent communication and problem-solving skills - Strong understanding of IT security best practices Preferred Skills : - Knowledge of Linux OS and basic command-line operations - Experience with cloud services (Microsoft 365, Google Workspace) - Familiarity with helpdesk ticketing systems (e.g., Zoho Desk, Jira, Freshservice) - Certification : CompTIA A+ / Network+ / MCSA / CCNA (added advantage)