4581 Active Directory Jobs - Page 12

SQL Server Database Administrator (DBA) - Bangalore 2 New Opening Job Description We are seeking a highly skilled and motivated SQL Server Database Administrator (DBA) to manage and support our Microsoft SQL Server database environments. The ideal candidate will be responsible for maintaining the performance, integrity, security, and availability of all SQL Server instances across development, staging, and production environments. This role includes database installation, configuration, performance tuning, backup and recovery, and day-to-day support. Key Responsibilities 2+ years of experience as a SQL Server DBA in enterprise environments. Strong proficiency in T-SQL, stored procedures, views, triggers, and performance tuning. Experience with SQL Server 2016 or newer versions (2019/2022 preferred). Proficiency with SQL Server Management Studio (SSMS), SQL Profiler, and Database Tuning Advisor. Hands-on experience with backup/recovery tools and disaster recovery planning. Good understanding of Windows Server OS and Active Directory integration. Strong problem-solving, communication, and analytical skills. Requirements Install, configure, and upgrade SQL Server instances and related components. Monitor database performance, tune queries, and optimize indexes and system resources. Perform database backups, restores, and disaster recovery planning/testing. Implement and maintain database security, including user roles, permissions, and data encryption. Design and maintain high-availability solutions such as Always On Availability Groups, Log Shipping, and Clustering. Automate routine maintenance tasks using T-SQL, PowerShell, or SQL Agent jobs. Troubleshoot database-related issues and work closely with application, development, and infrastructure teams. Support database migrations, ETL processes, and data warehousing initiatives. Ensure compliance with internal data management policies and external regulations (e. g. , GDPR). Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

. Responsible for planning and designing new software and web applications. Edits new and existing applications. Implements, testing and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge. Job Description SSO Engineer Skills Strong Experience with SiteMinder, Ping, Azure, Entra ID and DUO Authentication services and standards around SSO Experience with Active Directory and Azure Active Directory Experience troubleshooting federation and authentication issues Experience onboarding applications to SSO processes Security best practices for Windows-based and Linux-based systems including authentication principles and components. System monitoring and event analysis. Scripting experience (Powershell, Java, etc. ) in support of application onboarding and automation Qualifications 3+ years of experience managing and supporting identity systems, with a strong preference for expertise in Azure AD and PingFederate, Entra ID and DUO Hands-on experience (at least 3 years) integrating applications using standards such as SAML/OpenID Connect. Proven ability to execute projects independently and collaborate effectively with relevant stakeholders to achieve project/task completion. Excellent communication skills, both verbal and written. 3+ years experience managing infrastructure, including patching and vulnerability management. 3+ years experience in troubleshooting, managing, and solving complex technical issues. Hands-on experience integrating APIs using standards like OAuth Good understanding and application knowledge of advanced Azure AD features such as conditional access policies and risk-based policies is a significant advantage. Experience with scripting languages (Bash, PowerShell) and developing code. Knowledge about Zero Trust principles and application security. Comcast India Engineering Center (CIEC) The Comcast India Engineering Center (CIEC), located in Chennai, Tamil Nadu, is a technology hub focused on engineering, development, capability and innovation. Teams at the CIEC are critical partners who support Comcast, NBCUniversal and Sky businesses and work closely through exceptionally collaborative relationships. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Should have 10-15 years of experience in consulting and administration of SQL Server BI Components and SQL server. Strong understanding of Windows Server (2016/2019/2022), Active Directory, and Failover Clustering. Basic knowledge of networking and Storage concepts. Proven track record of managing mission-critical clusters in a production environment. Act as the primary liaison between Windows, Hardware, Network, and Storage teams. Ensure smooth collaboration between different teams for incident resolution, maintenance, and Upgrades Drive root cause analysis (RCA) sessions and ensure permanent fixes for recurring infrastructure issues. Create and maintain documentation for SQL\BI architecture, processes, configurations, and operational procedures. Strong experience with Microsoft SQL Server and BI tools (SSRS, SSIS, SSAS, Power BI). Proficiency in SQL querying , DAX and T-SQL scripting. Experience with ETL processes and tools (especially SSIS). Understanding of data warehousing concepts and best practices. Familiarity with Power BI and Power BI Report Server administration. Solid understanding of security, backup, and disaster recovery strategies for BI environments. Manage the installation, configuration, and patching of SQL Server BI tools (SSRS, SSIS, SSAS, Power BI). Strong command of SQL server tools, Backup tools and Monitoring tools. Good Knowledge in High availability concepts (Always ON, DAG, Failover Cluster, Replication). Good Knowledge in SQL server Cluster, Always on configurations, and Troubleshooting. Advanced knowledge of database security, backup and recovery, performance tuning and monitoring. Must have knowledge of migration, upgradation, and SQL Server Patching. Proven experience in migration of SQL databases to Higher versions and to cloud (Azure, GCP and AWS). Hands on experience on PowerShell scripting and Automations. Strong analytical and problem-solving skills. Familiar with trending technologies and tools. Good written and verbal communication.

Graduate Or Post Graduate Degree in computer science, information technology, or similar field, plus recent computer application programming experience, or an equivalent combination of education and experience. 5-10yearsdevelopment experience in Dell One Identity & .net technologies . Good experience in Dotnet(c#.net or vb.net), SQL server Good to have knowledge Or added advantages of having experience in REST API , WCF Good understanding of Product development life cycle. Good understanding of Identity Lifecycle,Access Management & Application provisioning/de-provisioning Good to have knowledge of Scrum methodology Good to have knowledge of Azure . Good to have knowledge of Active directory. Azure Active Directory experience will be a added advantage Good to have fluent communication and interpersonal skills Basic understanding of AI is mandatory Your benefits We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostere Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technolog Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum from one of the industrylargest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life Join us. Let\u00B4s care for tomorrow. You. IT

We are seeking an experienced and proactive IT Manager withstrong expertise in network administration , infrastructure projectmanagement , and IT procurement . The ideal candidate should bewell-versed in managing Windows, macOS, and Linux environments , andcapable of leading end-to-end IT infrastructure initiatives aligned withbusiness goals. Here's what you will get to explore: Infrastructure Network Management Oversee the design,implementation, and maintenance of secure and scalable LAN/WAN, VPN, wireless,and cloud-connected environments. Administer and troubleshootmulti-platform systems including Windows Server, macOS, and Linux (Ubuntu,CentOS, RHEL). Manage firewalls, switches,routers, and IP addressing schemes. Ensure system availability,reliability, and performance through proactive monitoring and optimization. IT Administration Develop and enforce ITpolicies, procedures, and documentation standards. Manage Active Directory,DNS/DHCP, group policies, patch management, and endpoint protection tools. Oversee data backup,disaster recovery planning, and BCP drills. Project Vendor Management Lead IT infrastructureupgrade projects (e.g., office expansion, data center migration, hybrid cloud). Coordinate with internalteams and external vendors for the procurement of hardware, software, licenses,and IT services. Manage vendor SLAs andmaintain procurement records and AMCs. Purchase Budgeting Plan, forecast, and track ITbudgets, license renewals, and contract negotiations. Prepare RFQs/RFPs andevaluate quotations for IT products and services. TeamManagement Support Lead a small team of ITsupport engineers. Ensure timely resolution oftechnical issues and user requests. Implement ITIL practices forincident, problem, and change management. We can see the next Entrepreneur At Seclore if youhave: Bachelors degree in ComputerScience / IT / Engineering or equivalent. 7 to 10 years of hands-onexperience in IT infrastructure and operations. Strong knowledge of networkingconcepts, firewalls, and routing/switching (Cisco, Palo Alto, Sophos, orequivalent). Proven expertise in WindowsServer, macOS, and Linux administration. Experience with procurementcycles, asset management, and vendor coordination.

Seclore protects and controls digital assets to help enterprises preventdata theft and achieve compliance. Permissions and access to digital assets canbe granularly assigned and revoked, or dynamically set at the enterprise-level,including when shared with external parties. Asset discovery and automatedpolicy enforcement allow enterprises to adapt to changing security threats andregulatory requirements in real-time and at scale. You would love our tribe: If you are a risk-taker, innovator, and fearless problem solver wholoves solving challenges of data security, then this is the place for you We are seeking a proactive and technically sound Desktop Support Engineer (Night Shift) to provide end-user support for Windows and macOS devices, resolve basic networking issues, and ensure smooth IT operations during off-business hours. Here's what you will get to explore: Provide first-level support for Windows and MacBook systems, including OS issues, software installations, and patch updates. Troubleshoot and resolve hardware, peripheral, and application issues reported by users. Perform routine checks, system health monitoring, and overnight software rollouts or updates. Support VPN access, Wi-Fi connectivity, and LAN troubleshooting. Handle account-related support (password resets, profile issues, etc.) via Active Directory or MDM platforms. Document incidents, solutions, and escalate complex issues to senior IT staff as needed. Maintain and update asset inventory, and coordinate with day-shift teams for follow-ups. Ensure compliance with security protocols and SOPs during all support operations. Coordinate with global teams or external vendors for remote troubleshooting if required. We can see the next Entrepreneur At Seclore if you Strong knowledge of Windows 10/11 and macOS Monterey/Ventura. Familiarity with Microsoft Office Suite, remote support tools, and ticketing systems. Understanding of basic networking: IP configuration, DNS, DHCP, and Wi-Fi troubleshooting. Knowledge of MDM tools (e.g., Jamf, Intune) and remote desktop tools. Excellent written and verbal communication skills. Are tech agnostic, think innovatively and take calculated risk Why do we call SecloritesEntrepreneurs not Employees We value and support those who take the initiative andcalculate risks. We have an attitude of a problem solver and an aptitude that is techagnostic. You get to work with the smartest minds in the business.

For your reference - Below is JD that we are looking for Edelman We are looking for Immediate joiner with Good Communication skill. Job Description Excellent oral & written communication Knowledge in Windows AD Knowledge in Exchange Server / Office 365 Cross functional Knowledge in MAC with Windows Domain Knowledge in User Permissions / Access Restriction for Domain Accounts Ensure 100% availability of resources as per SOW Standardize the Service Desk operations and implement best practices Rotational shift 24/7 support Service now ITSM tool Primary Skills (Preferred) Knowledge in Troubleshooting OS / Network / Printers / Hardware related Issues Knowledge in Troubleshooting Application Related issues Knowledge in Remote Support for Windows / MAC users with appropriate Tools Knowledge of MS Office products (Teams, Onedrive, Sharepoint, word, excel, PowerPoint, Outlook) User admin task experience Secondary Skills (Preferred) Knowledge in Mac OS / Application Troubleshooting

- 6-month contractual job - L2 MDM support across mobile platforms - Use Intune, AirWatch, MobileIron - Handle tickets, remote tools (SCCM, ServiceNow) - Strong in Windows OS, MS Office, VPN - Willing to work in 24/7 shifts

Engineering Manager Work Dynamics Prioritizing the facilities needsalways A seasoned expert in the field, the Chief Engineer is on top of all the mechanical, electrical, plumbing and civil works needed in a facility. Likewise, youll play an essential function in reducing workplace-related risks by working on maintenance contracts, routine inspections and scheduled down times. You will be in close contact with local authorities for all facility-related issues. Also part of your scope is to ensure that the facility is in total compliance with all legal and engineering standards. Likewise, youll spearhead the implementation of energy programs to cut utility cost. Youll assume the role of a senior facilities manager when neededoverseeing small renovation projects from initial phases to completion. Youll also keep an eye out on the facilities engineering systems by periodically inspecting logbooks, checklists and maintenance schedules. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing both engineering and operational budgets and contracts. Your expertise will also be essential in planning and developing a list of spare materials for all installations based on recommendations and inventories. Performing various auditsincluding technical, cost savings, risk management and energy management--is part of your job as well. In addition, youll strive to keep down time at bay by setting up best practices that promote seamless service delivery to our clients. Your analytical skills will also come in handy, as the role requires you to file both weekly and monthly reports on maintenance contracts, incident reports and improvement projects. Sound like you To apply, you need to be: Experienced and client centric You must have a university degree in engineering/facility management, with eight years experience in the field. Youll need a strong grasp of client satisfaction, as youll constantly communicate with our stakeholders. Well expect you to provide them with solutions that will continuously improve their systems and save them costs. Youll also strive to determine if we can provide them other services that may help improve their conditions further. A strong, flexible leader Do you have an excellent command of spoken English and Chinese languages Are you a proactive leader who can think laterally and deliver innovative solutions Do you have strong people skills, capable of boosting staff satisfaction and morale If your answers are yes to our questions, lets discuss how we can put your expertise into action as our engineering manager.

International Technical Voice Support Min 1Yr Experience in Service Desk /Technical Support Graduates Only WFO-US Shifts CTC Upto 6 LPA + Incentives + Allowances 5 Days Working Contact - 8890492756(HR BHOOMI) E-MAIL - bhoomighrs@gmail.com

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement solutions and improvements User Training:Provide basic training to users on software and hardware usage Create user guides and documentation to assist with common issues System Maintenance:Perform routine system checks and maintenance tasks to ensure optimal performance Install, configure, and update software applications and operating systems Communication:Maintain clear and concise communication with users, keeping them informed about the status of their reported issues Collaborate with other support team members to share knowledge and best practices User Account Management:Assist in user account creation, modification, and termination processes Ensure compliance with security policies and procedures Reporting:Generate and maintain reports on helpdesk activity, including the number and types of issues resolved Provide feedback to the IT team regarding recurring issues and trends

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement solutions and improvements User Training:Provide basic training to users on software and hardware usage Create user guides and documentation to assist with common issues System Maintenance:Perform routine system checks and maintenance tasks to ensure optimal performance Install, configure, and update software applications and operating systems Communication:Maintain clear and concise communication with users, keeping them informed about the status of their reported issues Collaborate with other support team members to share knowledge and best practices User Account Management:Assist in user account creation, modification, and termination processes Ensure compliance with security policies and procedures Reporting:Generate and maintain reports on helpdesk activity, including the number and types of issues resolved Provide feedback to the IT team regarding recurring issues and trends

Min 1 Yr Exp Into Technical Support International Voice CTC - Up to 5 LPA WFO 24*7 US Shift 5 Days Working Interview - Virtual Notice - Immediate Joiners Location - Hyderabad Share CV's - 9828833989 (Lakshika) Required Candidate profile Required Excellent Communication skills (English) International Exp. is mandatory Perks and benefits Night allowances Incentives Both way cab's

Job Summary: We are seeking a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate must possess excellent communication skills and experience in handling both onsite and remote support for Internal and External clients located globally.. This role requires a proactive individual with a problem-solving mindset and a strong understanding of IT systems and support processes. Key Responsibilities:- Provide Level 1 and Level 2 IT support to end-users, both onsite and remotely. Troubleshoot and resolve hardware, software, network, and printer issues. Support international users across different time zones via email, chat, voice, or remote tools. Install, configure, and maintain IT systems, laptops, desktops, mobile devices, and applications. Manage user access, email accounts, and system permissions. Document issues, solutions, and maintain support logs in the ticketing system. Coordinate with vendors and escalate issues to Level 3/Infrastructure teams when needed. Provide on-site support for office IT setups, conferences, and user onboarding/offboarding. Provide administration of IT systems, including patch management, anti-virus management, asset management, packaging, and software updates. Respond to support requests via phone, email, AWSConnect, WebChat, WhatsApp or in person, ensuring timely resolution and excellent customer service. Requirements:- Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Minimum 2 years of IT support experience, preferably in an international support environment. Strong verbal and written communication skills. Hands-on experience with Windows, macOS, Office 365, Active Directory, and remote tools (TeamViewer, AnyDesk, etc.). Knowledge of basic IT Infrastructure concepts like LAN, DNS, DHCP, VPN, VM , Servers etc. Ability to multitask, prioritize, and work independently in a fast-paced environment. Flexible to work in US shifts and provide international support. Nice to Have:- ITIL Foundation certification. Experience supporting cloud-based tools (Azure, M365 Admin Center, etc.). Familiarity with ticketing tools like ServiceNow, Jira, or Fresh service.

Educational Qualifications Bachelors degree in information technology, Computer Science, or equivalent experience. Certifications & Training (Preferred) ITIL Foundation or higher MCSA/MCSE, particularly with Azure or Microsoft 365 specialization Network certifications like CCNA or equivalent Awareness of ISO 27001 (ISMS) and ITSM processes Key Responsibilities Lead and mentor the offshore IT Service Desk team, promoting collaboration, accountability, and skill development. Foster a positive and inclusive team culture, with a focus on well-being, motivation, and ownership. Monitor and manage incoming support tickets; ensure SLAs and service standards are consistently met. Handle escalations and complex incidents with a solution-oriented mindset. Collaborate with Corporate IT and business units to align offshore operations with overall IT strategy. Act as a liaison between offshore team and local leadership to ensure visibility, transparency, and trust. Draft, maintain, and improve standard operating procedures (SOPs), workflows, and knowledge base articles. Ensure seamless coordination of endpoint support, patch management, hardware/software deployment, and access control. Track trends, analyze recurring incidents, and work proactively with teams to reduce preventable issues. Support Corporate IT in project rollouts, system upgrades, and organizational change efforts. Execute asset management, procurement processes, and vendor coordination as directed by the IT Manager. Prepare reports on service desk metrics, user satisfaction, and improvement initiatives. Technical Skills: Familiar with ISMS and ITMS process and policies Experience in providing critical user support such as support for senior users and management Act as a Team lead who can also interact effectively with local management and Head Office Team Good knowledge on Active Directory, DHCP, DNS, File server, SharePoint, and basic knowledge in Exchange Server, Oracle ERP etc. Good experience in solving Microsoft Office 365 related incidents and requests. Experience in solving End Point Security tools and Endpoint Patching. Basic experience in MDM preferably Intune and Identity and access management. Basic network support including LAN, Wireless and IP Phones etc. Good Knowledge in TCP\IP and basic knowledge on network technologies like firewall, switches, proxy etc. Talking to staff/vendors through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Support L2 System Team to roll-out of new implementation and change execution as directed by Corporate IT Manager Experience in IT Asset Management and perform procurement process as directed by IT Manager

Looking for immediate joiners, Senior Technical Advisor/International Voice, Bengaluru (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Ability to work on new technologies and automation Bind/Efficient IP/Infoblox DNS Authoritative and Recursive DNS Windows Domain Controller DHCP IPAM

The role owns the design & development of solution architecture with respect to technical solution design & service design for complex solutions in the respective areas of End User Compute / Microsoft M 365/ Active Directory / End user Security / MDM / EDR & AV solution / Unified Collaboration/ Mobility & other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.Responsibilities Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyse the functionality and constraints of recommended solution across multiple systems/platforms/applications. Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness. Ensure compatibility, interoperability, stability, and usability of solution architecture. Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements. Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective. Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements. Provide an expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective delivery of the same. Create and review architecture and solution design artifacts. Proactively provide guidance on engineering methodologies, standards, and best practices. Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support) The role may be an individual contributor or may lead a small team.Desired Skill sets Ability to translate customer and business requirements into technical solutions. Understanding on Enterprise Architecture, business concepts, processes, and requirements Experience in creating HLD and LLD Developing creative, logical solutions and assisting in the presentation of findings and recommendations to clients Industry domain knowledge of key technology and industry trends Experience of delivering consulting assignments for customers in design/architecture area

Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 1-3 Years.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do : - Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: VMware Server Admin. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Experience: 4 to 5 Experience. Candidate should have 4 to 5 years of hands-on experience on following Backup Technology Dell OEM Networker Management Console Tape Library Networker Storage Nodes & Modules Data Protection Advisor (DPA) vProxy Server (VMware Backup) Able to schedule backup of data and archive log files using automated configured backup software, Able to troubleshoot incomplete data backup reported and in case of any failures or data corruption or data integrity or backup Analyse and troubleshoot the backup issues within the defined SLA Able to Manage Tape Library deployed at Data Centre Able to perform basic maintenance and cleaning activity for storage and tape libraries at scheduled intervals and in accordance with manufacturers suggested maintenance and cleaning procedures and provide report to OEM team, if any, abnormalities observed Customize backup monitoring scripts and deploy in the production environment post approval Test and validate the normal operations of the backup drive(s) after maintenance. Co-ordinate with Tape vaulting vendor appointed by client remove the faulty tape and adhere to tape discarding process approved by client log and track physical external storage media in and out of client Provide tape naming assignments as approved by client

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: VMware Server Admin. Experience: 5-8 Years.