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1.0 - 6.0 years
4 - 9 Lacs
hyderabad, mumbai
Work from Office
What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...
Posted 1 day ago
1.0 - 6.0 years
4 - 9 Lacs
mumbai, hyderabad
Work from Office
What We Offer : At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand ...
Posted 1 day ago
1.0 - 6.0 years
3 - 6 Lacs
gurugram
Work from Office
What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all c...
Posted 1 day ago
1.0 - 6.0 years
3 - 6 Lacs
noida
Work from Office
What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all c...
Posted 1 day ago
2.0 - 7.0 years
3 - 6 Lacs
hyderabad
Work from Office
What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...
Posted 1 day ago
2.0 - 7.0 years
3 - 6 Lacs
mumbai
Work from Office
What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Analyst at TaskUs. As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that a...
Posted 1 day ago
8.0 - 10.0 years
0 Lacs
hyderabad, telangana, india
On-site
Summary/Job Purpose: Provides IT support and responds to technical issues from end users resolves software and equipment problems tracks issues for timely resolution updates users on request status. Also applies innovation and automation to optimize business operations. Responsibilities: . Independently troubleshoot hardware and software for end users. . Adhere to established ITSM and other technology policies and processes. . Adhere to routines for quality, efficiency, and security per SLA and SOC1 regulations. . Prepare and review technical documentation for knowledge articles as required. . Ensure compliance of application turnover documents before production. . Resolve support tickets wi...
Posted 1 day ago
2.0 - 4.0 years
15 - 18 Lacs
mumbai
Work from Office
Job Summary Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team. Responsibilities Queue Management / Reporting Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times Supports cross-functional teams to collaborate on customer tickets Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests Actively provides input and makes recommendations to processes Maintains ...
Posted 1 day ago
4.0 - 6.0 years
8 - 14 Lacs
gurugram
Work from Office
Role & responsibilities Configure, monitor, and maintain LAN/WAN networks & VPNs and manage enterprise-grade firewalls (e.g., Fortinet, SonicWall, etc.). Administer JumpCloud for user provisioning, directory services, SSO, and device trust policies. Manage cloud environments (AWS, Azure, or GCP) and assist with deploying internal apps, staging environments, and DevOps integrations. Troubleshoot Windows/macOS/Linux systems, laptops, printers, conferencing devices, and Wi-Fi access points. Preferred candidate profile Strong knowledge of network protocols, firewalls, VLANs, VPNs, and endpoint routing. Hands-on experience with JumpCloud (or similar directory-as-a-service). Familiarity with manag...
Posted 1 day ago
1.0 - 3.0 years
1 - 3 Lacs
chennai
Work from Office
Strong knowledge of Windows Server OS (2016, 2019, 2022), DNS, DHCP, DFS, and GPOs. Design, implement, and maintain enterprise-level Active Directory (AD) infrastructure. Manage AD lifecycle including domain creation, replication, and forest.
Posted 1 day ago
3.0 - 8.0 years
1 - 5 Lacs
gurugram
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applicatio...
Posted 1 day ago
3.0 - 8.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft 365, Microsoft Exchange Server, Microsoft PowerShell, Microsoft Exchange Online, SharePoint Online Good to have skills : Power Platform Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your...
Posted 1 day ago
8.0 - 13.0 years
13 - 17 Lacs
gurugram
Work from Office
About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : BeyondTrust Privileged Access Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collabora...
Posted 1 day ago
8.0 - 10.0 years
20 - 25 Lacs
pune
Work from Office
System Administrator / IT Support We are currently looking for a skilled and enthusiastic System Administrator / Application Support to fill the opened position in Adastra India professional team in Pune. The System Administrator / Application Support will be a key part of the Adastra India team and working closely with other Adastra IT Support teams. He / She will be responsible for technical support, maintenance, and installation of computer systems, user administration as well as support and maintenance of several company applications. The successful candidate should be technically savvy, creative at problem solving and with very good customer service skills. Main Responsibilities: Analyz...
Posted 1 day ago
0.0 - 4.0 years
1 - 4 Lacs
bengaluru
Work from Office
Role & responsibilities Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that in...
Posted 1 day ago
1.0 - 3.0 years
1 - 5 Lacs
hyderabad
Work from Office
About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Active Directory Good to have skills : NA Minimum 5 year(s) of experience is re...
Posted 1 day ago
8.0 - 13.0 years
13 - 17 Lacs
bengaluru
Work from Office
About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be responsible for overseeing the implementation and delivery of Security Services projects. A typical day involves coordinating with various teams, ensuring that projects are on...
Posted 1 day ago
3.0 - 8.0 years
12 - 16 Lacs
bengaluru
Work from Office
About The Role Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Identity Access Management (IAM), DC (Domain Controllers) Good to have skills : Microsoft Active Directory, Microsoft Azure Active Directory Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Engineer, you will be responsible for overseeing the implementation and delivery of Security Services projects. Your typical day will involve coordinating with various teams to ensu...
Posted 1 day ago
3.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Project Role : Security Delivery Practitioner Project Role Description : Assist in defining requirements, designing and building security components, and testing efforts. Must have skills : Microsoft Azure Active Directory Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Practitioner, you will assist in defining requirements, designing and building security components, and testing efforts. A typical day involves collaborating with team members to gather and analyze security requirements, developing security solutions, and ensuring that all components meet the necessary ...
Posted 1 day ago
1.0 - 6.0 years
5 - 7 Lacs
noida
Hybrid
A short video profile (1-2 minutes) introducing yourself is mandatory along with your resume. NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients JOB DESCRIPTION OF PROJECT: Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7 Triage issues coming from various all channels such as phone (inbound & outbound), chats, and email web portal (Omni Channel). Prioritize customer urgency and issues Search and reuse information from internal information repositories Log all incidents, requests and customer interactions into the case management system Drive issues through the organization with urgency. Assess customer sentiment at all ...
Posted 1 day ago
7.0 - 12.0 years
11 - 21 Lacs
noida, delhi / ncr
Work from Office
Job Description Role :Active Directory Architect Required Technical Skill Set: Active Directory Expert Desired Experience Range:8-12 Years Location of Requirement :Delhi NCR Notice Period:0-45 Days(Mandatory) Desired Competencies (Technical/Behavioral Competency) Must-Have Architect and design Azure and on-prem Active Directory environments Develop and implement scalable and resilient AD architecture solutions within Azure Cloud environment Translates Active Directory strategy into technical delivery tasks and delegates to the team Ensure seamless interoperability between on-premises and cloud environments Leads Technical implementation of Active Directory in Azure and on-prem environment Re...
Posted 1 day ago
4.0 - 6.0 years
12 - 16 Lacs
mumbai, pune, chennai
Work from Office
Cross Skill Office 365 Administration Primary Skills 4 to 6 years of overall IT experience. Minimum of 3 years experience in overall O365 administration primarily including Exchange Online, Azure Active Directory, Azure AD synchronization. Troubleshooting and monitoring of Azure AD connect. Managing and ensuring availability of Office365 services (Skype for Business), Exchange Online (email, calendar, tasks), O365 Administration using Office365 Admin Console and Office365 Command Shell. Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets. Troubleshoot issues related to Mail-flow, Shared Mailbox, Distributi...
Posted 1 day ago
2.0 - 4.0 years
6 - 10 Lacs
mumbai, pune, chennai
Work from Office
Must Have Experience Experienced in implementation of Low Code/Node in Service Now Experienced in implementation of ITSM solution using industry best practices Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Good experience of Service Portal and widget creation Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation Knowledge of Authentication via Auth 2.0, certificates and Mid Server Implemented ServiceNow project in Domain separated instance Good knowledge of MID Server installation and management Experience of custom applications devel...
Posted 1 day ago
3.0 - 4.0 years
3 - 4 Lacs
chennai
Work from Office
Greetings From Global Healthcare Billing Partners Pvt Ltd!!! Job Opening: System Administrator (Night Shift) Vepery, Chennai Company: Global Healthcare Billing Partners Pvt Ltd Location: Vepery, Chennai Shift: Night Shift Experience Required: 3 to 4 years Employment Type: Full-time, Work-from-office Role Overview: We are seeking a skilled System Administrator to join our IT team and support infrastructure operations during night hours. The ideal candidate will have hands-on experience in system administration, network protocols, and troubleshooting. Key Responsibilities: Manage and maintain operating systems (Windows/Linux) Configure and troubleshoot DNS , DHCP , and JLayers Monitor system p...
Posted 1 day ago
3.0 - 5.0 years
6 - 10 Lacs
bengaluru
Work from Office
? Should have Service Desk Knowledge with strong communication Skill. ? Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. ? Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8 ? System Admin knowledge on Cloud and On-prem Infrastructure. ? Should have moderate/fair knowledge on O365 admin centre, Intune, Exchange Online, Teams Admin Centre, Azure. ? End user issues troubleshooting. ? Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. ? Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. ? On-Prem (must know AD, Domain Controller)....
Posted 1 day ago
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