4581 Active Directory Jobs - Page 10

Education Qualification : Any Graduate Skills : Primary -> Technology | Collaboration and Messaging Roles | 2 - Knowledgeable Primary -> Technology | Unified Communications Platforms | Microsoft | 1 - Aware Tertiary -> Domain | IT in Banking | Customer Support | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable Certification : Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203 Key Responsibilities Messaging Engineers primary responsibility is to provide support to an organization s messaging infrastructure to help them meet their business goals. This is done by performing the regular BAU activities on Exchange Online(M365 or Google Suite)/any other OnPrem messaging infrastructure, periodic maintenance and addressing repetitive end user incidents and requests within the specified SLA. This role also spills over to the bigger Unified Communication and Collaboration (UCC) support including SOP based administration of Teams, OneDrive, BOX, SharePoint, Yammer etc., 1. Monitor, Report, Administer, Troubleshoot, and provide L1 support for email infrastructure. 2. Address end user incidents and requests related to email and UC services access including any remote desktop troubleshooting. 3. Update the support ticket with the progress and closing within the SLA. 4. Incident and Problem Management 5. Understand SOP documents and consult L2 team in case of any discrepancies Technical Skills 1. Messaging - Understanding of Microsoft 365, Google Suite and OnPrem Messaging - Accounts management (Users mailbox, groups, License assignment, calendars, tasks etc.) - Troubleshoot Exchange Active Sync (EAS) related incidents. 2. Unified Communication and Collaboration - Understanding of various services in UCC portfolio; for e.g., Teams, OneDrive, SharePoint etc. 3. LDAP - Basic Active Directory user administration 4. End-User - Outlook 2016/2019/M365/Mobile clients - Teams, desktop/mobile clients - OneDrive/BOX desktop sync 5. PowerShell - Basic PowerShell scripting knowledge

Manager, Virtual Application Engineer, Infrastructure Engineering The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the worlds greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview Our Company is seeking an Application Virtualization Engineer to assume a leading role in evolving our cloud technology framework. You will collaborate with business technology partners to define the technology roadmap and deploy Azure Virtual Desktops, AWS Workspaces, and MS RDS as cloud solutions to expand our digital portfolio. The ideal candidate will leverage their hands-on experience to lead engineering design, prioritize tasks, and collaborate with development teams, ensuring scalability and security. C andidates with experience with migration from Citrix to Azure are welcome. Your expertise will be crucial in orchestrating end-to-end cloud delivery strategies, from requirements gathering to solution documentation. By joining Our Company, you will play a pivotal role in establishing an agile, secure, and innovative cloud environment that advances Our Companys commitment to global healthcare. What will you do in this role: Design & Implement: Engineer, implement, and manage cloud-based solutions on Azure Virtual Desktops, AWS Workspaces, and MS Terminal Services , collaborating with cross-functional teams to virtualize applications and provide expertise on best practices for performance, optimization, cost, and scalability. Secure, Monitor and Optimize: Administer, troubleshoot Windows-based systems, maintain high-security standards, and evaluate new technologies to enhance user experience while ensuring high availability, reliability, and security across cloud environments. Automate: Leverage AWS and Azure automation to provision monthly images, ensuring adherence to best practices for cloud and security, and deploy infrastructure on Azure and AWS using tools including Ansible, Packer, Terraform, Azure CLI, PowerShell, and GitHub. Document and Support: Develop and uphold comprehensive documentation for system configurations, deployment processes, and procedures utilizing tools such as Confluence and Jira, which entails generating and monitoring issues for efficient project management and timely resolution. Act as a subject matter expert, offering direction, education, and assistance to foster the enhancement of team s knowledge, skills, and competencies. Learning and Development: Enhance proficiency in Azure and AWS technologies by pursuing ongoing education and obtaining certifications and engage with partners like Microsoft and Amazon for technical assistance and to keep current on newest product developments and updates. What should you have: Bachelor s degree in information technology, Computer Science or any Technology stream. 3+ years hands-on experience engineering, implementing, and implementing and managing virtual environments including Microsoft RDS and Azure. 2+ years of practical experience in cloud engineering and architecting within Azure, AWS, and MS RDS ecosystems, emphasizing virtual services, application delivery, networking, and security. Self-starter with capacity to prioritize and multitask effectively without significant supervision, coupled with a proven ability to troubleshoot, and solve complex issues. Outstanding communication, documentation, and negotiation skills are essential. Preferred candidates will have certifications in Microsoft, Azure, and/or AWS. ITIL Foundation certification is expected. Proven capability to align technical decisions with organizational strategy. B.S. required. Professional Competencies Cross-functional Collaboration: Exhibits expertise in building relationships and networks across organizational and geographical boundaries. Adaptive Strategy: Shows adeptness in revising work processes to accommodate evolving demands and shifts in roles, as well as in assessing and applying new concepts for feasibility and implementation. Analytical Problem-Solving: Ability to identify and merge patterns, trends, and discrepancies from various data sets to understand their wider impact and adept at rapidly pinpointing the root of issues to formulate creative resolutions. Delivery and Execution: Established track record of finalizing and delivering projects punctually and within budget. Initiative and Autonomy: Capable of independently initiating action and navigating through challenging work conditions with minimal oversight. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who we are What we look for #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Availability Management, Availability Management, Capacity Management, Change Controls, Client-Centric, Cloud Virtualization, Computer Science, Configuration Management (CM), Design Applications, Incident Management, Information Technology (IT) Infrastructure, Infrastructure Engineering, IT Infrastructure Design, IT Service Management (ITSM), Management Process, Microsoft Entra ID (Azure Active Directory), Microsoft Remote Desktop Services (RDS), Procurement, Product Lifecycle, Product Planning, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Administration {+ 2 more} Preferred Skills: Job Posting End Date: 08/25/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Hiring for TCS_Cyber Security_Bangalore Competencies: Cyber Security - IAM Professional Services Experience (Years): 6-8 Essential Skills: For a Production Support (ProdOps) focal in Identity and Access Management (IAM), the skill set should focus on operational excellence, troubleshooting, and ensuring the smooth functioning of IAM systems. Here are the key skills and competencies required for this role:1. Technical Skills:o IAM Tools and Platforms: Proficiency in IAM solutions such as PingAccess, PingFederate, Ping Active Directory, PingOneSSO Setting up IDP and SP connections, Policies, Selectors, Adapters and contract mapping in PingFederate Access Token Management, Access Token Mapping, OIDC polices in PingFederate Creating Applications, Rules, Rulesets, coarse grain authorization etc in PingAccess Onboarding Applications into PingAccess and PingFederate Server and application certificate renewal o Authentication and Authorization Protocols: Understanding of protocols like SAML, OAuth, OpenID Connect, and LDAP.o Database Management: Familiarity with databases (SQL, NoSQL) to manage user data and access logs.o Programming Language: Java/Pythono Cloud: Azure cloud and DevOps knowledgeo Scripting and Automation: Skills in scripting languages (e.g., Python, Bash, PowerShell) for automating routine tasks and processes.2. Operational Skills:o Incident Management: Experience in identifying, troubleshooting, and resolving IAM-related incidents and service requests. Working on ServiceNow tickets Application Troubleshooting and ServiceNow response 24x7x365 on-call support rotation (PagerDuty)o Monitoring and Reporting: Ability to monitor IAM systems for performance, security events, and compliance, and generate reports as needed. Troubleshooting skills/ability Control, monitor, and audit privileged access to systems and applications Develop metrics, alerts, integrate monitoring solutions, and dashboardo Change Management: Understanding of change management processes to implement updates and enhancements to IAM systems without disrupting services.3. Analytical Skills:o Root Cause Analysis: Skills in performing root cause analysis for recurring issues and implementing preventive measures.o Data Analysis: Ability to analyze logs and metrics to identify trends, anomalies, and areas for improvement.4. Interpersonal Skills:o Communication: Strong communication skills to interact with technical and non-technical stakeholders, providing clear updates and documentation.o Collaboration: Ability to work closely with cross-functional teams, including IT support, security, and application development teams.5. Project Management:o Agile Methodologies: Familiarity with Agile practices to manage ongoing support tasks and projects effectively.o Documentation: Skills in creating and maintaining documentation for processes, procedures, and troubleshooting guides.6. Security Awareness:o Compliance Knowledge: Understanding of compliance requirements related to IAM, such as NIST, and other relevant regulations.o Security Best Practices: Awareness of security bes

What you get to do in this role: Communicate department goals and procedures to team members Lead technical analysis, implementation and deployment Coordinate technical activities with key internal and client stakeholders Develop and document key solution architecture and design aspects Develop technical change requests, migration and test plans Provision proof of concept and pilot environments Support Project Managers in managing scope variations and risks effectively Work with the team to develop problem management and service improvement plans Liaise with vendors and service providers to execute technical change Ensure team follows best practices and maintain service level agreements To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

Technical Skills: Proficiency in troubleshooting and supporting Windows operating systems (Windows 10/11). Basic understanding of Microsoft Office 365 applications (Outlook, Word, Excel, Teams). Familiarity with Active Directory for user and computer management. Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi). Experience with ticketing systems (e.g., Jira Service Desk, ServiceNow, Freshservice). Familiarity with hardware components of desktops, laptops, and peripherals.

This role is responsible for providing technical support for all computer systems and associated equipment at the Client Location. The role will also provide end user support and troubleshooting to permanent staff as well as visitors. The role will ensure that all incidents are analysed, resolved, and reported back within the promised timeframes. The role will involve: Develop service strategy to mitigate software, hardware, and networking issues. Evaluate trade-offs between issues using value, impact, and risk criteria. Accept assigned issues and requests via tracking tool and other methods to ensure all incidents are resolved against SLAs. Ensure logging of all requests via ITSM tool Identify and troubleshoot all issues within the customer desktop computing environment (incl VPN, AD, email, hardware issues) by working with the end user to help them understand the issue and avoid similar issues in future. Use Remote Access Tools to assist with the resolution of issues (troubleshooting, applying patches, installing drivers etc) Co-ordinate in-warranty desktop repairs with vendors as well as perform best effort fix of out-of-warranty equipment. Follow company incident management, request management, problem management and change management procedures. Assess the need to implement performance upgrades for all computing equipment. Collaborate with LAN Technicians and Network Administrators to resolve networking issues. Provide verbal and written support to customers as well as keeping them abreast of issue status. Accept and manage computing stock as well as configuration before being loaned out to users. Installation of all Head Office hardware, software and peripherals Perform all PC equipment moves, additions and changes. Create and modify Active Directory and email accounts. Follow escalation procedures for issues where appropriate. Provide support for afterhours on-call and critical issue handling. Maintain knowledge of Business Continuity /Disaster Recovery plans and respond accordingly. Undertake ad-hoc project work. Keep abreast of technological change and current events. Proactively learn and train other staff members on new product and service technologies Demonstrate out of box thinking to resolve issues and escalate approval to ensure that VIP issues are resolved asap not caught up in process / red tape. Required skills and experience. Exceptional customer service mindset Exceptional written and verbal communication skills Exceptional interpersonal skills with the ability to change approach and communication style depending on various seniority levels and cultures. Ability to communicate complex issues in a very simple way. Ability to analyse, prioritise and problem solve in a highly pressurized environment. Flexible approach to working hours and travel. Experience using helpdesk ticketing software. Keen eye for detail Exceptional IT literacy skills Active Directory experience Hands-on trouble shooting experience. Personal qualities Analytical Promotes company values to others and supports values in daily activities and decisions. Results driven to focus contribution on activities which meet company goals and deliver the greatest value. Ability to critique and improve activities through continuous improvement and innovation. Ability to demonstrate exceptional customer service. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Key skills/JD Candidate must from Electronics background (ECE, EEE, Instrumentation) Basic knowledge of RF systems. Read and understand hardware block diagrams and schematics. Basic knowledge of schematic design. Should know how to use equipment like Spectrum Analyser, Multi-Meter and Oscilloscopes. Know how to acquisition and tracking (e.g., GPS Satellites).

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Responsible for managing Windows Team and Windows servers hosted in India. Key Accountabilities Windows Team Management Windows Server Administration Vendor management Patch, Vulnerable and Security Management Budgeting, Audit and Risk management Job Duties & responsibilities Good knowledge of System Administration both theoretical and practical on Windows OR Linux Operating System Should have very good knowledge and understanding on Server architecture and management Installation, up-gradation, and troubleshooting of Windows Operating System, Sever Resource allocation / de-allocation to server instances. In addition to that, Installation of Operating System Patches and fixes Working knowledge of resolution of identified Windows Vulnerabilities Management of Active Directory, DNS, WINS, LYNC etc. Windows Server Backup Management and Restoration Backup Media management skills Experience on Citrix management and troubleshooting will be added advantage and Working knowledge on at least one Backup management tool like Symantec, TSM etc Fair knowledge of Windows platform troubleshooting tools Basic knowledge on VMware Security Management by server hardening, Patch Management, Vulnerability fixing Should have good diagnostics and analysis skills to resolve technical problems. Ability to work under work timeline pressure Fair knowledge on ITIL process and Practices Should understand the criticality of core business functions and perform file transfer as and when requested by business teams Basic Knowledge on SAN / NAS storage management will have added advantage Basic knowledge on scripting will be added advantage Has budget responsibility for Servers Hardware and OS Services including assigned staff, other operational expenses and capital plans for basis business growth. Provide leadership in the areas of problem identification and resolution, answering questions, providing advice, troubleshooting, and ensuring follow-up on all issues to with windows support team. Coordinate problem resolution with IT subject matter experts, other departments or outside vendors as appropriate. Track and report recurring problems and assign personnel for appropriate follow up to resolve the issues. Manage projects and report on status of projects and resources. Knowledge in MS clustering and VCS clustering Provide ongoing support and management of department staff, including coaching, motivating, evaluating, and disciplining. Support and backup other IT services as needed and other duties as assigned. Experience Minimum of 5-6 years experience in managing end-user support teams or equivalent IT management experience Experienced people leader with relevant technical skills to lead the team Proven ability to mentor and grow the skill set of team members Excellent communication, customer service, organizational, project and personnel management skills The ideal candidate would embody the following traits: versatile, flexible, and a willing to work within fast paced environments with enthusiasm Broad information technology knowledge of all aspects of Windows and Linux support and help desk operations. Technical knowledge of Intel servers, Windows servers and emerging technologies in all these areas Experience in Linux and Cloud and other monitoring tool Knowledge with Active Directory preferred Independent thinking and ability to demonstrate good judgment required Education / Preferred Qualifications Minimum Qualification Graduate (Computer Information Systems / Engg) Core Competencies Project Management Technology and Telecommunications Management Analytical / Logical / Creative / Critical Thinking Decision Making Planning / Strategizing / Negotiation Problem Solving Supervision Management Leadership & Motivation Interpersonal / Written Communication Technical Competencies ITIL Should have worked on Windows and Linux servers etc. Software application support like TSM, CD, Tectia. Knowledge in SSL certificates concepts and CA process Knowledge in Banking applications NGRTGS, CCIL and NDS Etc. Knowledge in backups and backup software s Knowledge in Antivirus, Cyberark and Qradar Inventory Management Work Relationship Woking relationship with Head Office, and. various departments within Bank. Supervise outsourced resident engineer and third party service providers. Establishing relationship with vendors & Central support team Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements .

Join our Team About this opportunity: We are looking for a Security Specialist profile within the Cyber Defense Center (CDC) in Group Security. The Cyber Defense Center defends Ericsson from cyberattacks originating from external threat actors. It ensures we are one step ahead of adversaries, identify their plans and means to execute them, block and disrupt their execution, and remove their presence from within Ericsson. Its focus is on sophisticated antagonistic threat actors who can do the most harm to Ericsson as a company. In order to achieve this the cyber defense center consists of four teams: threat intelligence, the red team, a process and governance team, and cyber operations. What you will do: 24x7 Security monitoring and incident handling across a complex network. End-to-End triage & investigation of all the threat detections originating from technology. Participate in incident response. Support use case development of detection analytics. Conduct research into new threats, identifying new IOC/TTPs. Work in shifts with efficient and accurate handover procedures. Identify improvements in automation and investigation procedures. Work with the Red team to identify gaps or weaknesses in security coverage. Create threat hunting use cases through security research and threat intelligence. Adhere to SLAs for security investigations. The skills you bring: A minimum of 7 to 12 years of experience working within a Security Operations Center /Managed Security Services environment. Organization and project management skills, Good documentation skills, Positive can-do attitude. Ability to work at odd hours and work constructively under pressure. Worked across different cultures in a global setting and with many stakeholders. Impeccable integrity and track record of working with sensitive information. Technical Competences The Incident Response Process Core networking skills Live Windows, Linux and Memory Forensics Active Directory Analysis Network Threat Hunting Basics of Vulnerability Management Demonstrable experience with Incidence Response in leading public Clouds Azure, AWS, GCP Experience with Microsoft Azure Cloud - Azure Sentinel, Microsoft security stack, MS Graph API, Entra ID Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS CloudTrail Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre Able to triage & investigate email threats using platforms like Microsoft EOP, Trellix, Proofpoint Working knowledge of `Security products like Endpoint Detection Response (EDR), Identity Threat Detection (ITDR) & Response, Network Detection & Response (NDR) from leading vendors like Trellix, CrowdStrike, MS Defender for Endpoint, Vectra Experience in IT Security and risk management. Security related certification like SANS GCIH, GCIA, GMON, GREM, CEH, CISSP, CHFI and Incident Response certification is an added advantage.

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact Sr. Technical Support Specialists are responsible for delivering highest quality technical support on OpenText products, addressing the customer s concerns not just at a technical level but also from a customer service perspective. Our Sr. Technical Support Specialist position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking as you ll work on unique customer issues to provide resolutions. What the role offers Represent OpenText acting as first point of contact for all technical support inquiries Incident management and collaboration with other teams while adhering to SLA s and KPI s Utilize exceptional written and verbal communication skills while supporting customers while demonstrating a high level of customer focus and empathy Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys Collaborate with various stakeholders to act as a trusted customer advocate Manage Escalations and work with Escalation Manager as a point of contact What you need to succeed 5 - 8 years of prior experience working on relevant technologies Technical Support experience handling Enterprise Products a must Strong Problem Solving and Troubleshooting experience University/College degree within a related discipline Willingness to work in shifts during weekdays and on-call during weekends Microsoft Windows (OS and Networking), UNIX/Linux (OS and Scripting) Internet Expertise (including knowledge of browsers, Web servers, proxy servers, JavaScript, and firewalls) Knowledge of relational databases and data modelling. Proficient in data manipulation (Excel, SQL) Familiarity with integrated development environments such as Eclipse Experience with BIRT (Business Intelligence Reporting Tools) and other Actuate technologies a plus Experience with HTTP/REST and TCP/IP Knowledge on Directory Services (LDAP, Active Directory) Knowledge of object-oriented methodologies and approaches (Java is a plus). OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

Hiring Desktop Support Engineers (L1) – Mumbai, Pune, Ahmedabad, Bangalore, Hyderabad, Chennai, Cochin, Delhi, Chandigarh, Lucknow, Jalandhar. Must know Windows 10/11, O365, AD, HW, Troubleshooting, ticketing tools. Comm skills, Problem-solving, Team

Job Description: User Access Management Technician Job Summary We are seeking a detail-oriented and security-focused User Access Management (UAM) Technician to join our IT/Security team. The ideal candidate will play a key role in managing user access rights, maintaining secure access across systems, and ensuring compliance with identity governance policies and SOX regulatory requirements. This position is critical to protecting the organizations digital assets by enforcing appropriate access controls across our enterprise environment and supporting audit readiness through accurate documentation and controls. Key Responsibilities: Access Provisioning & Deprovisioning Create, modify, and deactivate user accounts in accordance with company policy and onboarding/offboarding procedures. Coordinate with HR and department leads to process access requests for new hires, terminations, and role changes as needed. Access Reviews & Audits Conduct periodic access reviews to ensure users have appropriate permissions. Support internal and external audits by providing access logs and control documentation. System Integration & Automation Assist in implementing and maintaining identity and access management tools and workflows. Help automate provisioning tasks using tools like Active Directory, Azure AD, Okta and Exchange. Security & Compliance Monitor for unauthorized access attempts and escalate incidents as necessary. Ensure compliance with SOX and other regulatory requirements. User Support & Troubleshooting Respond to access-related service tickets in a timely manner. Troubleshoot account and login issues across multiple platforms and escalate to engineering/security teams as needed. Maintain accurate and up-to-date documentation for user access procedures, systems, and policies (SOP) Required Qualifications Associate or bachelor’s degree in information technology, Cybersecurity, or a related field. 2+ years of experience in IT support, security operations, or identity and access management. Hands-on experience with (Active Directory, AD Manager Plus, Okta, MS Azure and Exchange, and MS Licenses, etc.). Strong understanding of access control principles and user lifecycle management. Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow). Excellent attention to detail, communication, and organizational skills.

Required - Min 1 year exp in Technical voice process (B2C) Skills - Hands-on exp on Active Directory, VPN, ServiceNow, and ticketing tools Location - Pune Grads onlt CTC - Up to 4LPA US Shifts Immediate joiners Drop your cv on - 8529546798

Job Description SOTIs growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You are an educated professional at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve complex problems, while providing excellent customer service. If you are eager to prove your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous growth opportunities and a long-lasting career with SOTI. What Youll Do: Provide telephone and email-based helpdesk support to the end users. Work in 24x7 Shifts to support our customers globally. Assist end users with their Mobile Device related issues. Work on ad-hoc projects, initiatives and other duties as assigned. Deliver high-quality customer service via our support platforms. Handle customer issues using our support tool. Triage issues and escalate them when necessary. Develop and maintain expertise across a range of subject areas, gaining sufficient familiarity with the associated processes to be able to process customer requests accurately and efficiently. Document customer issues. Continuous improvement of our self-service portal and knowledge base. Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution. Provide superior customer service regarding our MDM solutions. Diagnose and solve application queries and answer customer questions. Use various devices to reproduce customer environments to troubleshoot issues further. Endeavor to respond to all customer requests in a timely manner while improving customer experience. Experience Youll Bring: Minimum experience of 2-5 years with good exposure in customer handling with different software products. Customer Service and technical skills are a top priority. Must have excellent phone and written communication skills to work with customers over the phone and with email. Prior experience in answering calls for the helpdesk, entering technical details into a ticketing / dispatch system, working with customers on technical issues, following up on closed calls, installing systems, etc. Hand-on of collecting and reading wire-shark logs. Knowledge of Various IP classes and difference between Public and Private IP. Overview of MDM technology. Soft Skills and Communication: Previous experience supporting English Speaking Customers in India, EMEA, NA or Australia. Good communication, documentation, and soft skills. Strong problem-solving abilities, strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented) Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives. Ability to communicate technical issues clearly in person, on the telephone and in written documents. Strong customer focus and ability to manage client expectations. Key traits were looking for: Passionate Hunger to learn and develop. Team player Creativity Work hard play harder. Confident communication skills

As a Tech Control Testing Lead within CCO Controls Testing Risk and Control team at Barclays, you will have a crucial role in ensuring the strategic risk mitigation of the bank. Your primary responsibility will involve conducting data-led testing of technology implementation solutions to address business problems, opportunities, and ensure compliance with regulatory requirements and internal policies. You will serve as the main point of contact between the business, technology, and security functions to guarantee the confidentiality, integrity, and availability of information. Furthermore, you will support the mitigation of security risks and develop remediation plans for security risk posture to build secure Cloud platforms. Your duties will also include collaborating with various technology, security, and architecture teams to create reusable patterns for downstream consumption. To excel in this role, you are required to possess IT & Cyber Infrastructure leadership experience with a deep understanding of enterprise IT platforms, cloud services, Networking & firewall, Cryptography, Active Directory, Microsoft platforms, and more. Ideally, you should have at least 15 years of industry experience with a minimum of 10 years of relevant experience. Additionally, a good grasp of governance, risk, and compliance methodologies, along with strong communication skills and the ability to collaborate effectively with stakeholders at all levels, are essential. Being a team player who can support colleagues in achieving team objectives, leading delivery with a decoupled matrix team, building technical Data Analytic scripts, and demonstrating critical thinking by balancing business and technical viewpoints are also key aspects of this role. Some highly valued skills that may be advantageous include holding certifications like CEH or CISSP, vendor qualifications in AWS, Azure cloud platforms, a background in software engineering with experience in modern development tools and processes, as well as experience in developer education and technical advocacy. You may also undergo an assessment based on critical skills relevant for success in the role, such as infrastructure knowledge, testing techniques, risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills. In this role based in the Pune office, your purpose will be to partner with the bank to provide independent assurance on control processes and offer advice on improvements to enhance the efficiency and effectiveness of the bank's internal controls framework. Your accountabilities will include collaborating across the bank to maintain a robust control environment, developing detailed test plans to identify weaknesses in internal controls, communicating key findings to relevant stakeholders, and contributing to the ongoing improvement of control efficiency. Additionally, you will be expected to develop a knowledge center containing detailed documentation on control assessments, testing procedures, findings, and distribute material on internal controls to train and upskill colleagues within the bank. As a Vice President, you will be responsible for contributing to strategy setting, resource planning, driving continuous improvements, and managing risks through assessment to support the control and governance agenda. Whether in a leadership role or as an individual contributor, you will be expected to demonstrate leadership behaviors, guide technical direction, provide guidance to team members, and advise key stakeholders on functional areas of impact and alignment. It will be crucial to collaborate with other areas of work, create solutions based on analytical thought, and build trusting relationships with internal and external stakeholders to achieve key business objectives. In conclusion, as a Tech Control Testing Lead at Barclays, you will play a significant role in ensuring the bank's strategic risk mitigation through data-led testing of technology solutions, collaborating with various teams, and maintaining a robust control environment. Your expertise in IT & Cyber Infrastructure leadership, governance, risk, and compliance methodologies, along with strong communication and collaboration skills, will be key to your success in this role.,

The primary responsibility of an Infoscion is to actively support the consulting team in various project phases, such as problem definition, effort estimation, diagnosis, solution generation, design, and deployment. As part of the team, you will be tasked with exploring alternative solutions through research, including literature surveys, public domain information, and vendor evaluations. Additionally, you will be responsible for building Proof of Concepts (POCs) to validate the proposed solutions. Furthermore, your role will involve creating requirement specifications based on business needs, defining processes, and developing detailed functional designs. You will assist in configuring solution requirements, identifying and resolving issues, and proposing alternative solutions when necessary. Your contributions will extend to unit-level and organizational initiatives aimed at delivering high-quality solutions that add value to customers. In addition to project-related tasks, you will collaborate with clients to address business challenges, refine and analyze data, and stay informed about the latest technologies and trends. Possessing logical thinking, problem-solving skills, and the ability to work collaboratively are essential for success in this role. You should also be able to evaluate existing processes, pinpoint areas for improvement, and recommend suitable technological solutions. Furthermore, having knowledge in one or more industry domains is advantageous. The ideal candidate should have expertise in Process Configuration Management, Infosys Configuration Management processes, Program Management, Identity Management, Infrastructure Security, Server Administration, and Network Firewall technologies. Familiarity with tools such as Ivanti Endpoint Manager, Okta, CyberArk, Zscaler ZPA, F5-Big IP ASM, and Palo Alto is preferred. If you are passionate about guiding clients through their digital transformation journey and possess the requisite skills and knowledge, this opportunity at Infosys is tailored for you.,

You will be responsible for managing Active Directory, Users & Computers in Windows 2019 and 2022 servers. This includes configuring Microsoft Outlook 2016, 2019, and O365. Additionally, you will be tasked with configuring and maintaining Cisco Managed Switches, WLCs, and Routers. Basic level troubleshooting will be part of your daily activities, along with working on an Internal Service Desk Ticketing Tool. Your role will also involve IT Asset (Hardware & Software) Management, including IT hardware asset procurement, and updating warranty/AMC information with OEM/3rd Party Suppliers. You will be responsible for the installations of Desktops, Laptops, Printers, and Scanners, as well as installing and troubleshooting various Operating Systems such as Windows 10 and 11, Application Software, and maintaining databases. Troubleshooting various software issues will also be a key aspect of your position. In addition, you will provide new network connectivity to users and troubleshoot LAN connectivity problems. You will resolve issues remotely using tools like remote desktop, VNC, and TeamViewer. Monitoring network response and installing & maintaining IP CCTV Cameras will also fall within your responsibilities. Furthermore, you will be in charge of configuring HP printers including HP M506, HP M201, HP 87640 Xerox Printer, HP 452, and HP 60155 Printers. You will create maintenance plans for various 3 Phase UPS and Panel AC systems and install Barcode scan Printers and Scanners. Maintaining the O365 Users List and ensuring timely updates about the users will also be part of your duties. Overall, you will play a crucial role in ensuring on-time support, even beyond regular office hours.,

At EY, you will have the opportunity to shape a career that aligns with your uniqueness, supported by a global network, inclusive environment, and cutting-edge technology to empower you to reach your full potential. Your distinct voice and perspective are valued contributions towards enhancing EY's continuous improvement. Join us to craft an exceptional journey for yourself and contribute towards creating a more efficient working environment for all. As a CyberArk Operations Support Analyst within the Global Managed Service - Privileged Identity and Access Management team, your primary responsibility will involve the day-to-day management of the CyberArk Privileged Access Management (PAM) platform. Your duties will include overseeing the CyberArk infrastructure, monitoring system performance, and delivering initial support to address issues related to privileged account management. An ideal candidate for this role should possess a foundational understanding of cybersecurity principles and demonstrate eagerness to expand their knowledge and expertise within this dynamic field. Key Requirements / Responsibilities: - Administer and maintain the CyberArk PAM solution, which involves managing safes, platforms, and policies. - Monitor the performance and health of the CyberArk environment, promptly addressing alerts and notifications. - Provide initial support for privileged account access issues, including password checkouts, session management, and account onboarding. - Participate in the onboarding process of new accounts into the CyberArk platform, ensuring adherence to security policies and industry best practices. - Collaborate with the cybersecurity team to implement upgrades and enhancements to the CyberArk infrastructure. - Document standard operating procedures, system configurations, and incident reports. - Contribute to the development and delivery of CyberArk user training and awareness programs. - Support internal and external audits by furnishing necessary documentation and evidence related to CyberArk operations. - Stay abreast of the latest CyberArk features, updates, and industry best practices. - Perform routine maintenance tasks such as patching, upgrades, and backups within the CyberArk environment. Preferred Skills: - Fundamental understanding of cybersecurity principles and practices. - Proficiency in Windows and Unix/Linux operating systems. - Knowledge of Active Directory and LDAP is advantageous. - Strong analytical and problem-solving capabilities. - Excellent communication and interpersonal skills. - Ability to thrive in a fast-paced, collaborative environment. - Willingness to embrace learning opportunities and tackle new technological challenges. - Previous experience with CyberArk or other Privileged Access Management (PAM) solutions is beneficial but not mandatory. - Certifications such as CyberArk Defender or Sentry are desirable but not mandatory for entry-level applicants. Education: - A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. Work Requirements: - Flexibility for occasional travel. - Availability for on-call support and occasional overtime. - Willingness to work in shifts as necessary. Join EY in our mission to build a better working world, where we strive to create lasting value for clients, people, and society while fostering trust in the capital markets. Our diverse teams, empowered by data and technology across 150+ countries, offer assurance and support clients in their growth, transformation, and operations across various sectors. Through our services spanning assurance, consulting, law, strategy, tax, and transactions, EY teams drive innovation by asking insightful questions to address the complex challenges of today's world.,

As a Support Engineer (L3 Support) for ForgeRock OpenAM, you will be an integral part of the IAM managed services team, working on-site at the customer location in Noida, India. Your responsibilities will include incident support, problem management, change management, platform configuration, and performance improvement maintenance related to ForgeRock AM. You should hold a Bachelor's degree in Computer Science/Information Technology or a related field, along with 4-6 years of relevant experience in IAM support, specifically with ForgeRock OpenAM. Your role will involve driving L3 level troubleshooting of IAM solutions, handling change management, and supporting multiple customers" infrastructure as a Managed Services Provider. Your key responsibilities will include managing end-to-end IAM support as per SLA, collaborating with customer teams, resolving complex ForgeRock AM integrated issues, conducting RCA, and acting as the primary point of contact for onsite IAM-related matters. Additionally, you will be involved in custom development, product performance optimization, change management, system upgrades, and regular maintenance activities. To excel in this role, you should possess strong communication, presentation, and collaboration skills, along with a problem-solving attitude. Knowledge of ForgeRock AM, SailPoint IIQ, Java coding, SQL queries, Active Directory/LDAP, databases, Git, Windows, Linux environments, and automation scripts will be beneficial. Your ability to understand IAM solution design, configure systems, and transition services post-deployment will be key to success. In summary, as a Support Engineer for ForgeRock OpenAM, you will play a crucial role in providing high-quality support, troubleshooting complex issues, and ensuring the smooth operation of IAM solutions for customers.,

Position Overview: As an integral part of our Managed Services team, the Senior System Administrator specializes in designing, implementing, and troubleshooting complete infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Windows servers, Azure, Firewall, Office 365, Exchange server, Backups and Networking. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Required skills: The candidate should have hands-on experience on windows servers upgrades/migrations. Perform Domain controller upgrades and troubleshoot group policy implementation. Hands on experience on Exchange servers to Office 365 migrations projects. Hands on experience on Prem to cloud migrations (Azure) migrations projects. Must have hands on experience on Azure and Azure AD. Working knowledge of Firewalls, VPN Technologies, Network Routers, Wi-Fi Access points and Port forwarding. Sound understanding of DNS, DHCP servers, MDM Intune. Good Interpersonal and client handing skills. Excellent troubleshooting and Analytical skills. Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc IT). Desirable Microsoft Technology Associate (MTA) and MCSA certifications Preferable AZ900/AZ104 certification. Cisco CCNA / CCNP certification is highly valued. This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts /EST Monday to Friday Fixed working days Benefits and compensation: Group Health insurance and other benefits. The Best working culture and growth opportunities. Learning opportunities in leading technologies Compensation as per Market Standard

Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455

International Technical Voice Process Experience - 1 year min in International Technical voice Process CTC-Upto 4LPA Any Graduate Location - Pune Night Shifts WFO-5 Days Working Immediate joiners only Excellent Communication HR Anugrah: 7737536478 Perks and benefits Salary + Incentivs + Allowances Both-way cabs

Job Role -: VMware Server Administration L1/L2 Experience -: 3-6 yrs Location -: Mumbai, Navi Mumbai Job type -: Permanent Work from Office Roles and responsibilities VMware Infrastructure Management. Virtual Machine Management. Performance Monitoring and Optimization. Troubleshooting and Issue Resolution. Security and Compliance. Collaboration and Communication. Capacity Planning and Resource Management. Strong knowledge of VMware vSphere, ESXi, vCenter, and other VMware products. Experience with Windows Server ( 2003, 2008, 2012, 2016,2022,2025 ) Understanding of networking concepts and storage solutions (SAN, NAS) in virtualized environments. Familiarity with scripting languages like PowerShell or Python. Strong problem-solving and troubleshooting skills. Excellent communication and collaboration skills. VMware Certified Professional (VCP) or higher certifications are often preferred.

Subject matter Expert Location: Pune| WFO Immediate Joiners Experience: Minimum 2 Years in IT Service Desk Must Have Team Handling experience Any Graduate CTC:6 LPA 24/7 Rotational US Shifts Cab Provided Drop your cv - radhika@genesishrs.com

• Windows Desktop 7,8,10, and 11 Understanding of Internet Services, DNS, DHCP, Office Suite, Adobe, VPN, Printers • Ticketing system and processes • Familiar with Virtualization Technologies (e.g. VMware ESX and/or Hyper-V )