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2.0 - 4.0 years
2 - 5 Lacs
Mumbai
Work from Office
Following process of Creation of User accounts (Active Directory accounts) & provisioning for MFA. Creation and maintenance of Service catalogs with form Fields design setup of workflows. Maintain clear lists as required for Licensing audit renewals
Posted 3 months ago
5.0 - 7.0 years
5 - 10 Lacs
Hubli
Work from Office
Position: Senior System Support Executive - Hubli Position Summary The Senior System Support Executive is responsible for delivering technical support to end users across various enterprise applications and systems. This role ensures the resolution of technical issues efficiently and aligns IT services with business objectives. Key Responsibilities • Possess expert-level knowledge of Windows Server environments, including Active Directory, DHCP, DNS, WSUS, and WDS. • Take end-to-end ownership of employee technical issues and ensure timely resolution within service level expectations. • Provide real-time support to employees via chat, aiding in troubleshooting, root cause analysis, and issue ...
Posted 3 months ago
5.0 - 7.0 years
5 - 14 Lacs
Hubli
Work from Office
Position: Senior System Support Executive Position Summary The Senior System Support Executive is responsible for delivering technical support to end users across various enterprise applications and systems. This role ensures the resolution of technical issues efficiently and aligns IT services with business objectives. Key Responsibilities • Possess expert-level knowledge of Windows Server environments, including Active Directory, DHCP, DNS, WSUS, and WDS. • Take end-to-end ownership of employee technical issues and ensure timely resolution within service level expectations. • Provide real-time support to employees via chat, aiding in troubleshooting, root cause analysis, and issue resoluti...
Posted 4 months ago
2.0 - 4.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Position Responsibilities The Service Desk Analyst is responsible for providing a single point of contact for the employees for Information Technology related issues and requests and to manage the resolution of the issue or request Provide a customer service to the staff in the resolution of IT related issues and requests by providing a single point of contact and managing the complete resolution process. Record each contact in the service management system. Achieve Service Desk Key Performance Indicators. Achieve Service Desk Service Level Agreements when delivering customer support services General Responsibilities Understand and act in accordance with the companys vision, mission and valu...
Posted 5 months ago
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