14 Actions Jobs

As a Technical Support Engineer at our company, you will play a crucial role in resolving technical cases created by our customers who seek assistance with understanding or troubleshooting unexpected behaviors or have technical queries related to the ServiceNow software and platform. Your commitment to providing exceptional customer support experiences will be paramount. Utilizing your skills in building trust, demonstrating empathy, and excellent communication, you will address customer questions and resolve issues through various channels including web, chat, email, case updates, and direct telephone support. A deep understanding of the ServiceNow platform and its core functionalities will be essential. You will employ various diagnostic tools to isolate the root cause of issues and diligently manage and resolve challenging cases assigned to you. In more complex scenarios, you may need to collaborate with additional teams for assistance, highlighting the importance of creative problem-solving, a collaborative mindset, and flexibility for your success. Furthermore, your role will involve providing valuable input across different business units to drive process and product improvements based on your unique perspective gained from resolving technical issues for customers. Qualifications: - Bachelor's degree in computer science or a related field is required (or equivalent degree and experience). - Minimum of 2 years of experience as a developer working on the skills mentioned in the Skills Section. - Previous experience in customer-facing technical support, preferably with web-based products or e-commerce, is advantageous. To excel in this role, you should have: - Proficiency in the components of a web application stack. - Knowledge of the AngularJS framework. - Experience with dynamic HTML components such as AJAX, JavaScript, CSS, XML, HTML, and XHTML. - Basic object-oriented programming skills, with Java proficiency strongly preferred. - Basic understanding of SQL is a plus. - Strong troubleshooting and root cause isolation skills. - Demonstrated creative problem-solving abilities and strong analytical skills. - Proficiency in analyzing log files and standard debugging concepts. - Experience in providing web development is highly desirable. - Familiarity with incident management, knowledge base, defect, and escalation management tools and practices. - Excellent verbal and written communication skills. Preferred Skills: - Previous experience working with the ServiceNow platform, such as a ServiceNow Developer handling Client Scripts, UI Policies/Actions/Pages/Scripts/Macros. - Experience with configuring Virtual Agent and Agent Workspace. - Understanding of the bootstrap framework. - Knowledge of message communication protocols. - Working understanding of JavaScript. - Familiarity with Eclipse IDE. - Previous experience in software development or software consulting. - Experience in providing SaaS support is desirable. If you meet the qualifications and possess the required skills, we look forward to having you join our team as a Technical Support Engineer to contribute to our customers" success and drive continuous improvement in our products and services.,

You should have a minimum of 4 to 8 years of engineering experience in global software development and deployment. Your primary responsibilities will include designing and developing software components with a strong Service Oriented Architecture and integration background, focusing on the SFDC platform and partner ecosystem. You must have end-to-end implementation experience with Salesforce (SFDC) CRM and ideally hold Salesforce certification. Your proficiency should extend to programming using Salesforce SFDC, Lightening, LWC, Force.com, Java, JavaScript, and XML for the development of CRM solutions. You must be skilled in configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com. Practical deployment knowledge of VisualForce, Lightning, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls is essential. Experience with Salesforce.com integration, including different business systems and integration tools, is required. LWC experience is preferred, and expertise in Workflow Alerts and Actions, and Approval Workflow within Salesforce.com is advantageous. Additionally, you should be able to define the system landscape, identify gaps between current and desired end-states, and deliver effective CRM solutions. Key qualifications for this role include a preference for LWC and mandatory experience with Salesforce Lightning. Join us to be a part of our dynamic team at Hyderabad, operating on a hybrid model environment. We are looking for individuals who can contribute effectively to our global software development projects and bring valuable expertise in Salesforce technologies.,

We are looking for an Administrative Officer to join our team and support our daily office procedures. A successful Administrative Officer will act as the point of contact for all employees, providing administrative support and managing their queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets) and organizing company records. If you have previous experience as an Office Administrator or similar administrative role, wed like to meet you. Our ideal candidate also has working knowledge of office equipment and office management tools. Ultimately, you should be able to ensure our administrative activities run smoothly on a daily and long-term basis. Responsibilities Manage office supplies stock and place orders Prepare regular reports on expenses and office budgets Maintain and update company databases Organize a filing system for important and confidential company documents Answer queries by employees and clients Update office policies as needed Maintain a company calendar and schedule appointments Book meeting rooms as required Distribute and store correspondence (e.g. letters, emails and packages) Prepare reports and presentations with statistical data, as assigned Arrange travel and accommodations Schedule in-house and external events

As a Technical Architect at Salesforce, you will play a crucial role in supporting the full implementation lifecycle, from scoping to deployment in the evolving ecosystem of clients and partners, particularly focusing on the Telco and/or Media Industries using Salesforce Communication and/or Media Cloud. Your responsibilities will include working closely with Delivery Managers, Functional Solution Architects, clients, and development staff to architect technology solutions that meet client needs and ensure software products are leveraged correctly. You will collaborate with internal stakeholders to maximize the value of Salesforce Industry products and services, lead and mentor development teams, and be responsible for low-level design, development, and support of Salesforce-related projects. In this role, you will be hands-on in application configuration and customization, developing POCs, and designing detailed Salesforce-related projects from inception through production support. You will advocate and implement best practice development methodology, maintain awareness of Salesforce Industries products, and continuously learn and maintain certifications across enabling platforms. With over 10 years of experience, you are expected to possess significant knowledge in developing technology solutions, collaborating effectively within development teams, and have extensive experience in the Communication and/or Media Sector. Your technical skills should include hands-on experience in Salesforce Communication Cloud and/or Media Cloud modules, Salesforce/Apex, Apex Design Patterns, Visualforce, Lightning, LWC, data modeling, and application design and development. Desired certifications and qualifications for this role include Salesforce Industries Omnistudio Developer, Salesforce Industries CPQ Developer, Salesforce Industries Media Cloud Accredited Professional, Salesforce Certifications (Admin, PD1, and PD2), Integration Architecture, Identity and Access Management, Data Architecture and Management, Platform Security, and a solid understanding of Communication and/or Media industry regulations. A Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field is preferred. If you are a self-starter with excellent communication skills, eager to learn new skills and technologies, and passionate about driving quality delivery of enterprise solutions, then this Technical Architect role at Salesforce is the right fit for you.,

The Technical Architect plays a crucial role in supporting the full implementation lifecycle within an evolving ecosystem of clients and partners. As a Technical Architect, you will be responsible for designing and building Salesforce industry-specific solutions for the Telco and/or Media Industries, particularly utilizing Salesforce Communication and/or Media Cloud. You will maintain a comprehensive understanding of the cloud-computing ecosystem and become a product expert in Salesforce Industry Communication Cloud and Media Cloud applications. Collaborating closely with internal teams and clients, you will architect technology solutions to meet client needs, ensuring that software products are leveraged correctly and adhere to best practices. Your responsibilities will include working with Delivery Managers, Functional Solution Architects, and development staff to design technology solutions, collaborating with internal stakeholders to maximize customer value, leading and mentoring development teams, and being directly involved in the low-level design, development, and support of Salesforce-related projects. In addition, you will be responsible for hands-on application configuration and customization, developing proof of concepts, creating detailed design documentation using UML diagrams, ensuring that systems meet business unit expectations, and delivering CRM and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies. As a Technical Architect, you will advocate for and implement best practice development methodologies, maintain awareness of Salesforce Industries products, learn new technologies, and contribute to internal initiatives to grow the consulting practice. This role may involve travel to customer locations. To be successful in this role, you should have over 10 years of experience in developing technology solutions, collaborating effectively within development teams, and preferably utilizing Agile development techniques. You should have extensive experience and understanding of the Communication and/or Media Sector, with a proven track record of successful design and implementation of customer projects. Technical skills required for this role include hands-on experience with Salesforce Communication Cloud and/or Media Cloud modules, Salesforce/Apex, Apex Design Patterns, Triggers, Workflow Alerts and Actions, Process Builders, Visualforce, Lightning, LWC, data modeling, and process modeling tools. Additionally, experience with platform security, data architecture and management, architectural design patterns, DevOps, and release management is essential. Desired certifications and qualifications for this role include Salesforce Industries Omnistudio Developer, Salesforce Industries CPQ Developer, Salesforce Industries Media Cloud Accredited Professional, Salesforce Certifications (Admin, PD1, and PD2), Integration Architecture, Identity and Access Management, and Data Architecture and Management. A solid understanding of Communication and/or Media industry regulations and certifications such as Certified Scrum Master or Certified Product Owner are also preferred. A Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field is desirable.,

You have an opportunity to join a prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services, headquartered in Bengaluru. With revenues of gross revenue of 222.1 billion, a global workforce of 234,054, and listed in NASDAQ, the company operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company has consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line and has major delivery centers in India, including cities like Chennai, Pune, Hyderabad, Bengaluru, Kochi, Kolkata, and Noida. We are currently looking for a skilled SAP CRM Technical professional to join our team in Hyderabad or Pune with a minimum of 8 years of experience. The ideal candidate should be an immediate joiner with the following qualifications and skills: - Minimum 8 to 10 years of ABAP experience. - At least 5+ years of experience in ABAP CRM. - Good communication skills. - Experience in at least one CRM implementation Project (Complete cycle). - Knowledge of the MVC architecture and One Order framework. - Strong working knowledge in CRM UI BOL\Genil Programming. - Hands-on experience in ABAP Report programming, Function modules, and Data dictionary objects. - Familiarity with OO ABAP concepts with Hands-on experience. - Understanding of Middleware concepts (like BDOCs and Inbound\Outbound queues). - Worked on BADIs, Actions, and Interfaces (Inbound and Outbound), Proxies. - Experience of CRM ISU will be an added advantage. - Experience with ODATA service / Fiori Concepts / Fiori Launchpad and analyzing web-service issues will be beneficial. - Experience in working on replication issues will be an added advantage (e.g., using tcode: ecrmrepl). - Team handling and coordination experience is a must. - Knowledge of BRF+ and BPEM will be an added advantage. - Comfortable with CRM Base customization and product configuration. - Proficient in tracing issues and performance tuning the code. - Familiarity with S4HANA concepts, CDS Views, AMDP, WEBIDE, Table functions, SADL exits, HANA studio, Exception aggregation. - Knowledge of S4HANA Migration and Upgrade will be beneficial.,

Job Description: You will work closely with the Delivery Manager, Functional Solution Architects, and clients to architect technology solutions that meet client needs. This involves leading project discovery workshops, creating scope and development estimates, and documenting requirements and designs. You will also mentor development and QA teams, lead application design, development, and support of Salesforce projects, and ensure the system meets business unit expectations and performance requirements. Your responsibilities will include detailed design of Salesforce projects, utilizing UML diagrams, design documentation, and best practices. Requirements: - Strong experience in configuration, customization, and programming with APEX APIs, APEX Triggers, Lightning Aura Components, and LWC. - Practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls. - Experience in leading teams to analyze complex problems and implement solutions. - Proficiency in Salesforce CRM with end-to-end implementation experience, Salesforce.com integration, programming using Salesforce SFDC, Force.com, Java, JavaScript, XML, etc. - Strong Service Oriented Architecture and integration background. - Ability to define system landscape, identify gaps, and deliver CRM solutions. - Additional experience in Workflow Alerts and Actions, and programming with APEX, J2EE, HTML, XML, JSON. - Detail-oriented with the ability to learn new technologies and solutions quickly. - Ability to work independently, be a self-starter, and an innovator in exploring new technologies. Non-Technical Skills: - Good communication skills (written & spoken). - Strong analytical and logical thinking abilities. - Positive attitude and flexibility to work across teams and clients. Qualifications: - Bachelor's Degree or equivalent. - 5+ years of experience in developing technology solutions. - 3 years of experience in managing client-facing projects. - Specialization in gathering and analyzing information, designing comprehensive solutions, and meeting best practice standards and client needs. Responsibilities: - Serve as the first point of contact for all clients, ensuring customer support requests are entered into the incident ticketing system. - Create incidents in the ticketing system from e-mails and assign them to support staff. - Resolve technical incidents and escalate issues as needed. - Support employee inquiries regarding customer reported technical issues. - Provide verbal communication to management and written communication to customers on the status of issues. Qualifications/Requirements: - College or equivalent degree in Computer Science, Information Technology, or related field. - Relational database experience and SQL knowledge. - Ability to work well with other employees, exceptional customer service skills, and the ability to take ownership of issues. Experience: - 2+ years of application support activities. - Good written and verbal communication skills.,

As a skilled professional, you will be responsible for integrating SAP CRM with SAP ECC/S/4HANA and third-party systems. Your main tasks will include designing and implementing workflows, actions, and business roles to ensure seamless integration across platforms. Additionally, you will be involved in supporting data migration, user training, and change management processes to facilitate a smooth transition. You will play a key role in participating in unit testing, integration testing, and User Acceptance Testing (UAT) to validate the functionality and performance of the integrated systems. Your expertise will be crucial in identifying and resolving any issues that may arise during testing phases. Furthermore, your responsibilities will extend to providing ongoing support and enhancement of existing systems to meet evolving business requirements and ensure optimal performance. Your proactive approach and problem-solving skills will be essential in maintaining the efficiency and effectiveness of the integrated systems. Overall, this role offers an exciting opportunity to work with cutting-edge technologies and contribute to the successful integration of SAP CRM with other systems, driving business growth and efficiency.,

Job Description: As an Associate in our Managed Services team, you will have the opportunity to collaborate with various teams to assist clients in implementing and operating new capabilities, achieving operational efficiencies, and leveraging technology effectively. Additionally, as part of our Application Evolution Services team, you will play a key role in helping organizations optimize their enterprise applications, driving transformation and innovation to enhance business performance. Your responsibilities will include capitalizing on technology improvements, implementing new capabilities, and ensuring operational efficiencies by managing and maintaining application ecosystems. Moreover, you will be instrumental in maximizing the value of clients" Salesforce investments through managing support and continuous transformation in areas such as sales, service, marketing, and customer relationship management. To excel and thrive in a dynamic environment, each member of our team at PwC is expected to embody purpose-led and values-driven leadership at every level. The PwC Professional framework offers a global leadership development structure that sets clear expectations across our various lines of service, geographies, and career paths. It provides transparency on the essential skills required for individual success and career progression, both presently and in the future. Job Summary: In the role of an Associate, you will be part of a team of problem solvers, working collaboratively to address complex business challenges from strategy to execution. Your responsibilities at this management level will encompass collaborating effectively with colleagues, identifying and proposing improvements when issues or opportunities arise, handling and analyzing data responsibly, adhering to risk management and compliance protocols, staying informed about developments in your area of specialization, communicating confidently and concisely, upholding the firm's code of ethics and business conduct, engaging in client interactions within a team environment, managing deliverables independently, fostering cross-team collaboration, being a proactive team player, undertaking cross-competency work, and contributing to Center of Excellence activities. Minimum Qualifications: - Bachelor's degree in BE/B Tech/ME/M Tech/B.SC/B.Com/BBA - 2 to 5 years of experience in Salesforce - Salesforce platform developer certification is mandatory Job Description: As a Salesforce Vlocity Associate, you will be expected to possess the following skills and experience: - Proficiency in Vlocity Industry Solution - Salesforce platform developer certification (mandatory) - Hands-on experience with Vlocity platform capabilities such as Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Flex cards, and Vlocity Data Model - Demonstrated experience in at least two full implementation cycles of Salesforce Industries (Vlocity) projects using tools like Flex Cards Framework, Omni Scripts, Data Raptor (ETL), Calculation Procedures, and Integration Procedure - Expertise in Salesforce Sales, Service, and Vlocity ecosystem - Hands-on experience in Salesforce platform utilizing APEX, Process builders, flows, and Lightning Web components - In-depth knowledge of Salesforce platform features including Apex, VisualForce, Lightning, object configuration, Classes, Controllers, Triggers, Data Loader, AppExchange, Web Services, Components, Custom Objects, Workflows & Approvals, Dashboards, Reports, and Analytic Snapshots Preferred Skills: - Salesforce Certified Omnistudio Developer (nice to have) - Salesforce Certified Omnistudio Consultant (nice to have) - Proficiency in Enterprise Product Catalog (EPC), Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), and Order Management (OM) - Subject matter expertise in Salesforce.com/Vlocity product offerings and solutions, providing guidance to the Development team on optimal utilization of OOB Salesforce/Vlocity products - Knowledge and experience in Core Vlocity platform (CMT, INS, PubSec), OmniScript, DataRaptor, Actions, with Salesforce and Vlocity Certification being preferred - Experience with version control/continuous integration tools like Jenkins, ANT, git, and proficiency in JIRA & Confluence tools,

As a SAP CRM Technical Consultant with ABAP expertise, you will be responsible for working closely with clients to provide technical consulting, develop and implement SAP CRM solutions, manage middleware integrations, and optimize business processes. This contract role is suitable for immediate joiners and is based in Hyderabad, with the flexibility of some work from home. You should possess a minimum of 8 to 10 years of ABAP experience, with at least 5+ years specifically in ABAP CRM. Strong communication skills are essential for this role. Additionally, you should have experience in at least one complete cycle of CRM implementation projects. Knowledge of MVC architecture, One Order framework, CRM UI BOL\Genil Programming, ABAP Report programming, Function modules, Data dictionary objects, OO ABAP concepts, Middleware concepts (like BDOCs and Inbound\Outbound queues), BADIs, Actions, Interfaces (Inbound and Outbound), and Proxies is required. Experience with CRM ISU, ODATA service, Fiori Concepts, Fiori Launchpad, web-service issues analysis, replication issues, BRF+, BPEM, CRM Base customization, product configuration, issue tracing, and performance tuning the code is advantageous. Team handling and coordination experience is a must for this role. Familiarity with S4HANA concepts, CDS Views, AMDP, WEBIDE, Table functions, SADL exits, HANA studio, Exception aggregation, S4HANA Migration, and Upgrade knowledge will be beneficial. If you are looking for a challenging opportunity where you can leverage your SAP CRM Technical skills and ABAP expertise, this role offers a dynamic environment where you can contribute to the success of client projects and enhance your professional growth.,

You are a skilled MSD Dynamic CRM developer with experience in MS Dynamics configuration and customizations. You have a proficiency in JavaScript, C#.NET, and ASP.NET for website development, along with a strong understanding of Object-Oriented Programming principles. Your experience includes working with plugins, custom workflows, and actions in MSD Development, as well as creating Canvas and Model-driven apps for app development. In addition, you have knowledge of Power Automate/Flows for automation, proficiency in jQuery and React for frontend technologies, and experience with reporting tools such as SSIS, SSRS, Power BI, or any other reporting tool. Your expertise extends to SQL Server and database management, along with experience in UI Controls like PCF Controls and Fluid framework. Familiarity with Azure functions, logic apps, and other Azure services is a plus, and you have the ability to integrate MS Dynamics with other systems. Understanding MSD security practices and experience with CoPilot are desirable qualities. Good communication and problem-solving skills will help you excel in this role. If you have 5+ years of experience, possess the required skills, and are ready to start immediately or within 30 days, we encourage you to share your resume at sushree.wroots@gmail.com.,

The Applications Development Intermediate Programmer Analyst position is an intermediate level role where you will be responsible for participating in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. Your main objective will be to contribute to applications systems analysis and programming activities. You will be required to utilize your knowledge of applications development procedures and concepts, along with basic knowledge of other technical areas, to identify and define necessary system enhancements. This will involve using script tools, analyzing code, and consulting with users, clients, and other technology groups to recommend programming solutions. Additionally, you will be responsible for installing and supporting customer exposure systems and applying fundamental knowledge of programming languages for design specifications. As an Applications Development Intermediate Programmer Analyst, you will analyze applications to identify vulnerabilities and security issues, conduct testing and debugging, and act as an advisor or coach to new or lower-level analysts. You will need to identify problems, analyze information, and make evaluative judgments to recommend and implement solutions. Moreover, you will be expected to resolve issues by selecting solutions through the application of acquired technical experience and independent judgment. You should be able to operate with a limited level of direct supervision, exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members. It is crucial to assess risk appropriately when making business decisions, with a particular focus on safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations. Qualifications: - 6-10 years of hands-on experience in pure technical roles in the development of various software applications. - Strong knowledge and application of Java, J2EE, HTML/CSS, Angular, JSP, Servlets, JDBC, Struts framework, Spring, and Microservice. - Thorough understanding of fundamental concepts like Exception Handling, OOPS concepts, Collections, Multi-Threading, and more. - Exposure to an industry-standard database (Oracle) on a UNIX platform and awareness of database design and SQL scripting knowledge. - Knowledge of unit testing frameworks like JUnit or TestNG and application servers/webservers. - Work experience with transactional applications for low latency, high availability uses is a plus. - Exposure to technologies like JMS/Kafka and DevOps tools like GitHub, Jenkins, Lightspeed, Harness, etc. - Knowledge of various treasury products such as FX, Money Markets, Fixed Income, and Derivatives is a plus. - Graduation/Post Graduation qualifications in Engineering stream with a very good academic record throughout from premier institutions. - Strong analytical ability, quantitative skills, logical thinking, and problem-solving skills. - Strong interpersonal and articulation skills, ability to partner with non-technical and technical peers, and effective time management skills. - Innovative, positive attitude, strong team orientation, and commitment to overall team success. Competencies: - Innovative and Positive Can-Do attitude - Planning and Organizing - Resilience - Accountability This job description provides a high-level overview of the work performed. Other job-related duties may be assigned as required.,

You are a skilled ServiceNow Developer with over 6 years of experience and a strong background in IT Operations Management (ITOM), IT Service Management (ITSM), integration, flow design, scripting, and extensive experience on the ServiceNow platform. Your role is crucial in designing, developing, and implementing ServiceNow solutions to enhance the organization's IT processes and services. Your responsibilities include designing, developing, configuring, customizing, and implementing ServiceNow solutions and modules based on business requirements. You will collaborate with stakeholders to gather and analyze requirements, propose solutions, and deliver enhancements to ITSM and ITOM processes. Additionally, you will develop integrations between ServiceNow and other systems using various technologies like REST APIs, web services, and MID Server. As a ServiceNow Developer, you will design and implement ServiceNow workflows, business rules, client scripts, UI policies, and actions. You will also be responsible for conducting testing and validation of ServiceNow applications and modules to ensure they meet quality standards and user requirements. Providing technical expertise and guidance to junior developers and stakeholders on ServiceNow best practices and capabilities is also part of your role. To qualify for this position, you should have a degree in Engineering or a related IT discipline or equivalent experience. You must possess a minimum of 6+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment. Your proven experience as a ServiceNow Developer should demonstrate expertise in ITOM, ITSM, integration, flow design, scripting, and customization on the ServiceNow platform. Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, CMDB, Service Catalog, Discovery, and Event Management is required. You should have a strong understanding of ServiceNow scripting languages like JavaScript and Glide API, along with knowledge of ServiceNow development best practices. Experience in designing and developing ServiceNow integrations with third-party applications and systems is essential. Preferred qualifications for this role include ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification and experience with Agile/Scrum methodologies. Your ability to analyze complex technical problems and provide innovative solutions, along with excellent communication skills to collaborate effectively with cross-functional teams and stakeholders, will be key to your success in this role.,

Role & responsibilities Skills: • 6+ years of hands-on experience in quality assurance, with a strong focus on test automation (including back-end, front-end UI, and regression testing). • Minimum bachelors degree in computer science or equivalent education/work experience. • Experience with performance and load testing tools (e.g., JMeter, Gatling). • Experience working within a Continuous Integration/Continuous Delivery (CI/CD) process. • Excellent coding skills, preferably in .NET and C#. • Strong SQL skills, preferably with Microsoft SQL Server. • Experience with API testing and API test automation. • Familiarity with test-driven development (TDD) and behavior-driven development (BDD) methodologies (e.g., SpecFlow) . • Knowledge of software builds, testing, and CI/CD tools (e.g., Jenkins, Git). • Experience with testing tools and frameworks (e.g., Selenium, xUnit, Cucumber). • Understanding of object-oriented programming, distributed systems, web technologies, and network protocols (HTTP, TCP/IP). • Strong problem-solving, analytical, and troubleshooting skills. Excellent written and verbal communication skills, with the ability to work effectively in a fast- paced team environment. Automation Skills: 6+ years of experience developing automated test scripts using Selenium or similar testing tools. • 4+ years of experience with C#, Selenium WebDriver, and xUnit.net and continuous integration/continuous deployment (CI/CD) tools and practices, specifically Jenkins. • Familiarity with test-driven development (TDD) and behavior-driven development (BDD) methodologies. • Knowledge of automation best practices and design patterns. • 2+ years of experience in performance testing using Jmeter/ Gatling tools. Preferred: • Experience with SpecFlow BDD and SpecFlow Living Doc. • API testing experience, including creating automated tests at the API level. • Back-end (SQL) testing experience. • Experience with performance and load testing tools (e.g., JMeter, Gatling). • Mobile test automation experience.