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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a dynamic and innovative professional, you will have the opportunity to join Yokogawa, a leading provider of industrial automation, test and measurement, information systems, and industrial services. Yokogawa is dedicated to shaping a better future for the planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, and more. By utilizing our expertise in measurement and connectivity, we are committed to achieving the United Nations sustainable development goals. Joining our global team of 18,000 employees across 60 countries, you will play a key role in co-innovating tomorrow. As part of our team, you will be encouraged to share our passion for technology and environmental sustainability. In return, we offer exciting career opportunities in a culture that values respect, collaboration, integrity, and gratitude. Your responsibilities will include providing leadership and direction to implement the function's strategy and business plan, developing and nurturing customer relationships, creating sales opportunities, selling customer propositions, promoting customer focus, and managing customer relationship management (CRM) data. Additionally, you will contribute to policy development, organizational capability building, functional strategy formation, business planning, budgeting, and operational compliance. To excel in this role, you will need to demonstrate behavioral competencies such as managing complexity, customer focus, instilling trust, and collaboration. Skills in planning and organizing, action planning, knowing the buying influences, adaptive mindset, building rapport, and managing buyer indifference will be essential for success. Furthermore, your understanding of policy and procedures, commercial acumen, customer-focused approach, and initiating compelling sales conversations will be key assets in driving business growth. The ideal candidate will hold a Bachelor's Degree or Equivalent Level of education and possess over 3 to 6 years of general experience, enabling them to navigate various situations and advise others effectively. Additionally, managerial experience of over 3 to 6 years in planning and managing resources to achieve predetermined objectives will be valuable in this role. If you are interested in becoming a part of Yokogawa's innovative team, seize this opportunity to grow your career in a global environment that values sustainability and technological advancement.,

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5.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

In this role, your responsibilities will include building marketing strategy, communications, and promotional programs to enhance brand awareness, develop customer loyalty, drive demand, and support overall business objectives. You will lead the execution of agreed-upon marketing plans and campaigns, drive market penetration in Renewables Power, and work closely with Sales to convert SCADA opportunities into an Order. Additionally, you will work with Sales and Proposals to prepare winnable SCADA solutions for the renewable power market and develop key accounts in Solar, Wind, BESS, and Hybrid Power. Organizing and supporting PWS marketing activities in India and Southeast Asia, including user group conferences, industry events, trade shows, customer events seminars, etc., to generate leads and follow-up will also be part of your role. You will be responsible for finalizing the agenda for marketing events, user conferences, trade shows, seminars, etc., as well as maintaining and upgrading Ovation DCS and Ovation Green SCADA demo systems. Demonstrating Ovation DCS and Ovation Green SCADA offerings using Hardware and Virtual Demo systems to customers, preparing presentation content, organizing presentations on offerings to internal & external customers, organizing training of sales/proposal group on new product releases, and studying competitors" technical offerings will also be key aspects of your responsibilities. You will need to analyze the competition and provide updates on the latest developments in the competition world. Creating content on the power business scenario, market share, and market trends, including the creation of new product/feature brochures, newsletters, press releases, and data sheets, will also be part of your role. You will define and coordinate the launch of new and enhanced products by working closely with Communications and other Marketing groups, write technical papers/articles for magazines on Power & Water solutions and the latest offerings, and prepare messaging for value-based technical selling and budgets. You are someone who acts quickly and decisively to ensure accountability and leads the work to achieve results. Communication is a key strength of yours, and you pursue everything with energy, drive, and the need to finish. You always keep the end in sight and put in extra effort to meet deadlines. Your ability to deliver messages clearly, compellingly, and concisely, actively listen, check for understanding, focus on highest priorities, set aside less critical tasks, and lay out a thorough schedule and steps for achieving objectives will set you apart. For this role, you will need a minimum of 10 years" experience in DCS or SCADA in the Power or Renewable Power industry (Preferred) with a minimum of 5 years of experience in the role of Marketing/Business Development/Sales Support (Solution Architect)/Sales. A Bachelors/Masters degree in Electronics/Instrumentation Engineering is required, with an MBA being an advantage. Thorough knowledge of DCS and SCADA solutions for the Power and Renewable Power Industry, value-based selling skills and approach, the ability to build trust with customers, set meaningful goals and established action plans, communication and presentation skills, analytical and business writing skills are also essential. Preferred qualifications that set you apart include previous work experience in DCS or SCADA in the Power or Renewable Power industry (Preferred) with a minimum of 5 years of experience in the role of Marketing/Business Development/Sales Support (Solution Architect)/Sales. By joining Emerson, you will have the opportunity to make a difference through the work you do. Emerson offers competitive compensation and benefits programs designed to be competitive within the industry and local labor markets. A comprehensive medical and insurance coverage is provided to meet the needs of employees. Emerson is committed to fostering a global workplace that supports diversity, equity, and embraces inclusion. The company attracts, develops, and retains exceptional people in an inclusive environment where all employees can reach their greatest potential. Emerson's Remote Work Policy for eligible roles promotes Work-Life Balance through a hybrid work setup where team members can work both from home and at the office. Safety is paramount, and Emerson is relentless in its pursuit to provide a Safe Working Environment across its global network and facilities. Through benefits, development opportunities, and an inclusive and safe work environment, Emerson aims to create an organization its people are proud to represent. The company is committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives, contributing to a diverse and inclusive work environment that inspires innovation and brings the best solutions to customers. Emerson is a global leader in automation technology and software, helping customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security, and reliability. The company offers equitable opportunities, celebrates diversity, and embraces challenges with confidence to make an impact across a broad spectrum of countries and industries. If you are looking to make a difference and contribute to vital work while further developing your skills in a collaborative environment, Emerson provides a platform for you to thrive and grow.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a member of the Yokogawa team, you will be part of a leading provider of industrial automation, test and measurement, information systems, and industrial services in various industries. Yokogawa has been recognized for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards. Our goal is to contribute to a better future for our planet by supporting energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, and more. We are dedicated to achieving the United Nations sustainable development goals through our expertise in measurement and connectivity. With 18,000 employees working across over 60 countries, our corporate mission is to "co-innovate tomorrow." We are seeking dynamic individuals who share our passion for technology and environmental sustainability. In return, we offer exciting career growth opportunities in a global culture that values respect, collaboration, integrity, and gratitude. Your responsibilities will include: Marketing: - Developing and/or delivering plans for significant aspects of a product, service, or marketing area under senior colleagues" guidance. Leadership and Direction: - Communicating actions required to implement the function's strategy and business plan within the team, aligning with the organization's mission, vision, and values to motivate team members towards achieving local business goals. Horizon Scanning: - Exploring and understanding external developments or emerging issues to assess their potential impact on the organization. Marketing Impact Assessment: - Supporting data collection and participating in reviews of marketing activities to identify opportunities for improvement. Marketing Campaign Development: - Coordinating subcontractors and suppliers" activities as the primary point of contact to deliver successful marketing campaigns. And more responsibilities related to brand positioning, product management, information and business advice, performance management, budgeting, and organizational capability building. Your behavioral competencies will include managing complexity, business insight, cultivating innovation, collaborating, and driving results. Skills required for this role will encompass action planning, planning and organizing, assessment, commercial acumen, customer and market analysis, data collection and analysis, negotiation, policy and procedures understanding, presentation skills, project management, workflow management, brand management and development, contract management, and more. The ideal candidate will hold a Bachelor's Degree or equivalent level of education with over 3 to 6 years of experience. Managerial experience of supervising and directing people and resources to achieve specific results within limited timeframes is preferred. If you are looking to be a part of our team and contribute to shaping a better future, we encourage you to explore the opportunities at Yokogawa and consider applying for a role that aligns with your skills and passion for technology and sustainability.,

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7.0 - 10.0 years

20 - 25 Lacs

Chennai

Hybrid

You will play a key role in building a work environment where everyone can thrive. Partnering and supporting business unit leaders on talent management planning, including assessing short and long-term resource needs, identifying critical talent gaps within the division, and developing strategies to address the gaps. Bachelors degree or Six or more years of work experience. Six or more years of relevant experience required, demonstrated through work experience. Experience in human resources. Collaborating skills, including negotiation and conflict resolution. Demonstrated influence skills via relationships, information and data. The ability to quickly establish and maintain rapport with people of diverse backgrounds and professional levels. Facilitating the strategic planning processes for performance improvement and the development of organizational human resources strategies. Providing conflict resolution and guidance with performance management and employee relations issues, liaising with management and legal counsel, as needed, ensuring fairness and consistency. Providing guidance and strategic HR consultation on talent, performance, and change management as well as succession planning, talent reviews, and driving the annual merit planning cycle. Advising, mentoring, and guiding all levels of management to develop positive employee engagement capability and leadership skills. Consulting and advising on organization activities including building trusted partnership with assigned department leaders through consultative and collaborative efforts to ensure the efficient and effective delivery of HR programs and services that support development of organizational and talent capabilities.

Posted 5 days ago

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10.0 - 15.0 years

0 Lacs

ahmedabad, gujarat

On-site

The role of Technical Sales in the Food Ingredients market requires a proactive and experienced salesperson with 10-15 years of active sales experience in B2B sales in India. As a Technical Salesperson, you will be responsible for product application support, customer relationship building, lead generation, and engagement. Your duties will include conducting face-to-face meetings with leads, opportunities, and customers, as well as ensuring active engagement and follow-ups to close sales opportunities in a win-win manner. You will need to be organized and proficient in managing the entire sales cycle, including documenting activities in the CRM system. Additionally, you will be expected to provide suggestions for updating Standard Operating Procedures (SOPs) regularly and observe the same. Identifying new sales opportunities, passing them to the marketing team, or cold-calling potential leads will be part of your responsibilities. Key skills required for this role include excellent communication skills, fluency in spoken English, effective writing and email etiquettes, strong interpersonal skills, and the ability to create and maintain relationships with key persons and customers. You should also possess strong listening, questioning, engagement, selling, presentation, and negotiation skills. Being persistent, resilient, independent, and a team player is essential, along with the ability to quickly acquire product knowledge, set goals, and take initiatives. The ideal candidate for this position should have an academic background in food processing, preferably as a food technologist or food scientist. You should be stationed in Ahmedabad, physically fit, a non-smoker, and preferably between 30-40 years old. The position is full-time, requiring work from the office with frequent travel to CG Road, Ahmedabad 380009. If you meet the requirements and are identified as a good match, you can expect a 10-20% hike from your existing remuneration. As a Technical Salesperson, you will report to the Co-Founder of the company. To apply for this position, please connect via email at hr@steviatech.com.,

Posted 6 days ago

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6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As the Operations Manager, your primary responsibility will be to oversee a significant operational area within the organization. You will be in charge of managing incoming goods by leading and supervising large warehouses and stores, ensuring that goods and supplies are stored and recorded appropriately. Additionally, you will develop and implement packaging plans for various products and services in compliance with packaging regulations. In terms of inventory management, you will play a crucial role in recommending improvements to the organization's inventory-control program to identify and resolve any issues efficiently. Your leadership and direction skills will be essential as you communicate the necessary actions to implement the function's strategy and business plan, motivating teams to achieve local business goals. You will also be involved in work scheduling and allocation, developing medium- or long-term work schedules to help the organization achieve its business objectives. Furthermore, managing supplier services, budgeting, ensuring health, safety, and environmental standards, and building organizational capabilities will be key aspects of your role. Your expertise in planning and organizing, action planning, policy and procedures, storage optimization, verbal communication, adaptive mindset, data collection and analysis, and inventory management will be vital in successfully carrying out your responsibilities. To qualify for this position, you should have a Bachelor's Degree or equivalent level of education and possess 6 to 10 years of experience in planning, managing, and organizing resources within short to medium timescales within a policy framework.,

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6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As an Operations Management professional, you will be responsible for managing a significant operational area within the organization. You will oversee the incoming goods process by leading and managing complex warehouses and stores, ensuring that all goods and supplies are stored and recorded appropriately. Additionally, you will develop and implement packaging plans for various products and services in compliance with packaging regulations. Your role will also involve managing and recommending improvements to the organization's inventory-control program, identifying and solving issues efficiently. You will provide leadership and direction to your team, aligning their actions with the organization's strategy and business plan. Motivating your team to commit to the mission, vision, and values of the organization will be crucial to achieving local business goals. In terms of work scheduling and allocation, you will develop medium- or long-term schedules to support the organization's business objectives, requiring coordination across multiple teams. You will monitor inventory control by ensuring that suppliers deliver the required level of services and work on developing and delivering budget plans under the guidance of senior colleagues. Another essential aspect of your role will be managing the health, safety, and environment performance of a diverse team, setting performance objectives, and taking corrective action as needed. You will also focus on building organizational capabilities by identifying individual development needs and providing training to enhance professional skills. As part of internal client relationship management, you will build strong relationships with internal clients, acting as a business partner and deploying appropriate resources to support business strategy and plans. Your expertise in planning and organizing, action planning, policy and procedures, storage optimization, verbal communication, adaptive mindset, data analysis, and inventory management will be crucial for success in this role. To qualify for this position, you should hold a Bachelor's degree or equivalent level of education and have at least 6 to 10 years of experience in planning, managing, and organizing resources within short to medium timescales. If you are a proactive and detail-oriented professional with a strong background in operations management, this role offers an exciting opportunity to contribute to the organization's success.,

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15.0 - 19.0 years

0 Lacs

maharashtra

On-site

As a Senior Business Development Specialist at GormalOne LLP in Mumbai, India, you will play a crucial role in driving the business goals of the organization. GormalOne is an Agri tech enterprise with a vision to enhance the profitability of dairy farming for small-scale farmers, contributing to India's nutritional security. Our mission revolves around leveraging advanced and scalable technology, with Nitara as our flagship product an Artificial intelligence-led Precision Dairy platform that emphasizes data-driven dairying and promotes collaboration among dairy stakeholders for informed decision-making and enhanced outcomes through Digitization. We are seeking an ambitious individual with a strong business acumen and a proven track record of revenue generation to join our team. The ideal candidate should be self-motivated and detail-oriented, capable of thriving in a dynamic business environment. If you are passionate about making a tangible impact at the grassroots level through innovative business strategies, we encourage you to apply. **Responsibilities:** - Develop and oversee the company's business strategy and operations, lead teams, and establish goals. - Implement effective sales strategies to surpass revenue targets. - Conduct market research and analysis to formulate detailed business plans for commercial opportunities such as expansion and business development. - Cultivate and nurture strong relationships with key clients to ensure high levels of satisfaction and retention. Collaborate with stakeholders to understand their requirements and deliver customized dairy tech solutions. - Work closely with internal departments to enhance client satisfaction and operational efficiency. Lead teams to ensure alignment with business objectives. - Train, deploy, and supervise the account handling team to manage clients across various geographies. - Collaborate with different departments to align efforts with the company's mission and vision. - Develop market and branding strategies for Nitara. - Monitor the performance of commercial activities using key metrics and prepare Business MIS. **Key Skillsets:** - Profound understanding of digital strategy opportunities, business innovation, and partnership establishment. - Demonstrated experience in formal project planning, management, and delivery, including needs assessment and action planning. Strong organizational and problem-solving abilities. - Ability to build, lead, motivate, and nurture a cohesive team. - Thrive in a fast-paced, evolving environment. - Proficiency in various communication skills, including presentations, public meetings, group facilitation, and group-based training. - Regular and in-depth utilization of computers for internet and email systems, Microsoft Office tools, and social media platforms. **Basic Requirements:** - Minimum of 15 years of business development and revenue generation experience in the agriculture market, with at least 5 years in the dairy industry. - Sound knowledge of dairy processing, technology solutions in the dairy industry, excellent sales, negotiation, and relationship-building skills. - Degree in Dairy/Agri/Rural Management or related field. - Proven success in sales, client management, and operational execution in the Dairytech/Agritech industry will be advantageous. If you meet the above requirements and are enthusiastic about driving impactful business goals in the dairy industry, please send your profile to hr@gormalone.com. Please note that the salary will be commensurate with qualifications and experience. To learn more about us, visit our websites: - [GormalOne](https://gormalone.com/) - [Nitara](https://www.nitara.co.in/),

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3.0 - 10.0 years

0 Lacs

patiala, punjab

On-site

The role involves providing uninterrupted utilities to the plant and ensuring that the plant machinery is well-maintained with minimal breakdowns and optimal maintenance costs. You will be responsible for tracking VMOH (Power, Fuel, and Water) on a daily basis to ensure zero outage against AOP and compliance with KCs of Utility. Your responsibilities will include implementing the maintenance system designed by the engineering manager to minimize downtime and maintenance costs, maintaining 100% uptime for plant utilities, and ensuring the optimal inventory level in the engineering stores. You will also be involved in substituting defective spare parts with cost-effective alternatives, assisting in phasing out obsolete machinery, and participating in SGA activities to understand plant systems. Additionally, you will coach and develop a team of electricians and fitters, promote a quality and hygiene-focused culture, and build a TPM culture in utilities. You will actively participate in team meetings, analyze shortcomings, and develop action plans. Your role will also contribute to the production volume of the Channo plant and involve handling various systems like Boilers, ETP, Compressed Air system, and Captive Power generation. To be successful in this role, you should have a degree in Tech. -Electrical (Preferably)/ Electronics/ Electronics, with approximately 3-10 years of experience in handling utilities. Proficiency in English, Hindi, and the local language is preferred, along with good communication skills. Continuous learning and self-improvement are essential, including seeking feedback, setting learning goals, and updating knowledge from the external environment.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Quality Management Specialist at Yokogawa, you will play a crucial role in identifying, analyzing, and evaluating the effectiveness of current policies and business processes within the Quality Management System (QMS). Your responsibilities will include contributing to the design of the QMS, providing oversight in drafting new policies and procedures, and quantifying the costs and business benefits of change. You will also be involved in monitoring and reviewing performance against Health, Safety and Environment (HS&E) Key Performance Indicators (KPIs) and taking actions to improve performance and resolve non-compliance issues. Your role will also entail developing and validating complex new test methods and procedures, selecting appropriate tests using specialized methods and equipment, and interpreting test data to ensure specifications are met. Additionally, you will be responsible for identifying shortcomings in existing processes and suggesting improvements, as well as contributing to stakeholder engagement and performance management within the organization. To excel in this role, you should possess strong skills in planning and organizing, policy and procedures, action planning, compliance management, and data collection and analysis. Your ability to manage complexity, demonstrate courage, adapt to different situations, instill trust, and be tech-savvy will be essential in fulfilling the requirements of this position. With a Bachelor's Degree or Equivalent Level of education and substantial work experience in the field, including managerial experience, you will have the opportunity to contribute to Yokogawa's mission of co-innovating tomorrow and shaping a better future for our planet. Join us in our commitment to supporting the energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity, while working in a global culture that values respect, collaboration, integrity, and gratitude in everything we do.,

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4.0 - 8.0 years

0 Lacs

faridabad, haryana

On-site

As a Supply Chain Coordinator, your primary responsibility is to execute planning activities within a defined framework/system with dependencies on other processes/units. You will provide operational support by performing a range of routine activities using existing systems and protocols. Additionally, you will carry out various inventory control activities to either support others or fulfill the requirements of the role. In your role, you will assist senior colleagues in managing internal client and customer relationships by utilizing relevant sales or client systems. You will also contribute to reviewing existing operations in your area of work and generate new ideas to identify continuous improvements. Creating and ensuring compliance with a company-wide document management system will be part of your duties. Performance management is a key aspect of your role, where you will respond to personal objectives and use performance management systems to enhance personal performance. Alternatively, you may monitor the team's performance, allocate work, review completion, and take corrective action to ensure timeliness and quality. You will also contribute to formal individual performance management and appraisal. As a leader, you will explain the local action plan to support team members in understanding what needs to be done and how it aligns with the broader business plan, organization's strategy, mission, and vision. Motivating individuals to achieve local business goals will be essential in achieving overall success. You will be responsible for collating and analyzing data using pre-set tools, methods, and formats. This may involve working independently to gather insights and make informed decisions based on the analysis. Furthermore, you will ensure compliance with the organization's Health, Safety, and Environment policies, procedures, and instructions to mitigate risks to the wellbeing of oneself and others in the workplace. Assigning short-term work schedules to a team of subordinates to meet expectations within established timelines is another crucial aspect of your role. You will also maintain day-to-day contact with business-critical suppliers to analyze performance and provide feedback on key supplier management indicators. Your role will require skills in action planning, planning and organizing, verbal communication, assessment, review and reporting, data collection and analysis, procurement process management, costing and budgeting. With a B. Tech / BE or Equivalent Level education and a minimum of 4-5 years of experience, you will be equipped to handle various situations and provide guidance to others effectively.,

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3.0 - 7.0 years

0 Lacs

faridabad, haryana

On-site

As a Shift Supervisor, your role involves supervising employees on your assigned shift to ensure maintenance or service functions are carried out to meet specific time, quality, and cost standards. This may include more complex tasks such as troubleshooting and handling maintenance like machine installation or electrical/mechanical work at higher levels. Your key responsibilities will include overseeing site maintenance activities within the established plan, conducting equipment troubleshooting and emergency repairs for highly complex systems, managing operations, providing leadership and direction to team members, developing work schedules, and allocating resources effectively. Additionally, you will be responsible for performance management, ensuring health, safety, and environmental compliance, maintaining quality standards, ensuring operational compliance, managing internal communications, building organizational capabilities, planning maintenance and repair work, driving improvement and innovation, managing knowledge systems, and working on project management goals. Your skills should include proficiency in planning and organizing, understanding policies and procedures, effective verbal communication, action planning, review and reporting, health and safety management, adaptive mindset, and mastering service conversations. You should have a Short-Cycle Tertiary Education background and at least 3 to 6 years of relevant experience. Join us in this exciting opportunity where you will play a crucial role in ensuring efficient operations and maintaining high standards of quality and safety.,

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15.0 - 19.0 years

0 Lacs

maharashtra

On-site

As a Senior Business Development Specialist at GormalOne LLP in Mumbai, India, you will play a vital role in driving the business goals of our Agri tech enterprise focused on making dairy farming highly profitable for small-scale farmers. Our vision is to ensure India's nutrition security through advanced technology, with our flagship product Nitara, an Artificial intelligence-led Precision Dairy platform. Your responsibilities will include overseeing the company's business strategy and operations, leading teams, and setting goals. You will be tasked with implementing effective sales strategies to meet and exceed revenue targets, conducting market research, and creating detailed business plans. Developing and maintaining strong relationships with key clients, collaborating with internal departments, and optimizing client satisfaction will also be part of your role. Key skillsets required for this position include a deep understanding of digital strategy opportunities, business innovation, and partnership establishment. You should have experience in formal project planning, management, and delivery, along with strong organizational and problem-solving abilities. Building and leading a motivated team, thriving in a fast-paced environment, and possessing excellent communication skills are essential for success in this role. To qualify for this position, you should have a minimum of 15 years of business development and revenue generation experience in the agriculture market, with at least 5 years in the dairy industry. A degree in Dairy/Agri/Rural Management field, strong knowledge of dairy processing and technology solutions, as well as proven success in sales, client management, and operational execution in Dairytech/Agritech industry will be considered advantageous. If you are a motivated and detail-oriented individual with a strong business sense and a track record of revenue generation, we encourage you to apply. Your passion for creating impact at the grassroots level through innovative community development approaches will be highly valued in our organization. Interested candidates can send their profiles to hr@gormalone.com. Please note that the salary for this position will be commensurate with qualifications and experience. For more information about our company and flagship product, visit https://gormalone.com/ and https://www.nitara.co.in/.,

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5.0 - 9.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

The candidate will be responsible for managing a team of 5-7 Relationship Managers (RMs) and providing guidance and mentorship to enhance customer engagement. Key responsibilities include customer portfolio management across various segments, reviewing RM portfolio performance, driving initiatives for book growth, cross-selling products, and improving customer experience. Collaboration with Branch Banking channels and CO is essential to identify growth opportunities and develop strategies aligning with organizational objectives. Key Responsibilities: - Manage and lead a team of 5-7 RMs to achieve organizational goals related to liability book growth, fee income, and portfolio quality metrics. - Guide and mentor RMs to ensure delivery of superior customer experience. - Supervise RMs to engage with the right set of customers and adhere to the defined operating rhythm cadence. - Conduct regular supervisory reviews as per defined cadence. - Conduct joint calls with RMs to enhance business conversions. - Address customer complaints and service issues promptly to ensure satisfactory closure within defined turnaround time. - Focus on portfolio quality through appropriate customer segment fitment, balance growth, cross-selling financial and non-financial products. - Encourage RMs to broaden customer relationship management by connecting with 100% of the mapped book. - Provide clear business objectives to the mapped RMs. - Monitor sales and service processes of RMs. - Take ownership of KRAs of Mapped RMs and Senior RMs across various customer segments. - Manage and minimize attrition in the mapped book of NTB and ETB customers. - Increase the liability book size of NTB and ETB customers mapped to reporting RMs. - Enhance customer profitability by capturing a larger share of the wallet. - Ensure accurate profiling of all customers. - Provide appropriate products and investment advisory services to customers through mapped RMs. - Ensure RMs are well-trained and equipped to handle customer requirements and service requests. - Recruit and train the relationship management team. - Ensure timely certifications for all mapped RMs. - Collaborate with Branch Heads, Cluster Heads, and Circle Business Managers to design action plans aligned with CO agendas and organizational goals. - Work closely with product teams to generate business from the mapped book of RMs. - Assist RMs in accelerating NTB acquisitions by building referrals and pipelines for new accounts.,

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