230 Action Plan Jobs - Page 10

Job Description: Objective: To achieve the sales (Primary and Secondary), distribution and merchandising objectives for the specified routes, through a team of Market Growth Representatives for a key market (volume and image) Title: Sales Executive - Metro Function: Commercial Work Location: North Chennai Job Responsibilities: Sales Plan Execution: Coordinate and achieve sales objectives for assigned Territory routes by brand and pack on a daily basis for secondary, primary volumes (Physical Cases & unit Cases), Gross revenue (GR) & Net revenue (NR). Define route plans of the Market Growth Representatives, Account Developers to optimize coverage cost effectively and ensure adequate productivity. Customer Management: Drive Relationship with Outlets through the team of Market growth representative and Account Developers to ensure sustained business. Market Expansion: Drive Horizontal Expansion with respect to number of outlets opened versus target to improve business in the coming years. Take up the responsibility of opening new outlets during market visits and provide necessary support in terms of elements, discounts, coolers etc. Drive conversion of high value/ high visibility outlets to Depth Outlets (Happy Deal, Vision 2020, Teen & College Outlets, Outlets in Emerging Channels) and ensure execution as per Company norms. Market share gain through various ground level interventions such as driving outlet level billing vertically & horizontally. Market Execution: Execute Channel Programmers, Promotional activities for the given set of outlets. Plan for merchandising elements, coolers based on outlets/ market requirements and as per the RED standards. Prepare MGR wise action plans for improving RED (Right Execution) parameters, HE etc. People Management: Carry out on job trainings with Market growth representatives (Off Role) to improve Execution skills on the job. Track PJP (Permanent Journey Plan) Compliance and other productivity Metrics of the team and provide inputs to improve the same via OJT Evaluate performance and skills of MDs and provide inputs via on-the-job coaching, training etc. Conduct Joint Weekly, Monthly Review with ASM to review performance wrt Sales, Execution Parameters of MDs and work on agreed actions. Review Performance and market issues to be resolved via daily Gate Meetings Budget Management: Propose Discount spend for given set of outlets to drive business. Closely monitor customer outstanding and claims and ensure compliance to credit and other policies. Asset Control: Ensure regular tracking of our Assets and ensure asset movements etc in compliance to the Asset Policy. Distribution Management: In routine ensure monitoring distributor ROI, SKU wise margins, DMS (Distribution Management System), scheme spend distributor to market outlets. Supervises: Market Growth Representatives and Account Developers Direct Reports: No Geographical Scope: North Chennai Reports To: Area Sales Manager Business Knowledge: Knowledge of Sales & Distribution preferably in an FMCG Company Job Requirements: Qualifications: Graduation or MBA Experience: 2-4 years Travel: Continuous travel within the designated area – 80% Travel in a month

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you. We are looking out for candidates for Catalog Assistant In this role, you will be responsible for working closely with Service Providers, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in. Key job responsibilities Key job responsibilities Own end-to-end responsibility of providing 5-star Rated Ready to Use Service on platform through Amazon Managed Supply Identify defects that lead to poor service experience for customers, design metrics to capture these defects, understand their relative importance, and establish prioritization based on customer impact Root cause defects to understand underlying causes, and design inputs to address root causes for these defects Based on insights into performance and relative prioritization of defects publish a corrective action plan at the right frequency with service partners Create a playbook for triggering different workflows that help dive & save customers, safeguard the next 7 days performance and implement long-term fixes to avoid these defects in the future Own success metrics for the program

1. Design E2E Digital customer experience for Spare Parts across touch points Lead the digital customer experience strategy in partnership with the League Leaders Provide global guidance, framework and expertise to the Hub DCX Leaders to analyses current journey and optimize across Digital platforms Lead initiatives to develop a deep understanding of our customers needs - Validate the digital journey maps through strong collaboration with Hub DCX leaders Prioritize opportunities for enhancements based on business impact and enrich the backlog through continuous customer feedback analysis (including Customer Voice) Build and manage the associated portfolio for DCX priorities for Spare parts League 2. Lead the implementation roadmap of the Digital Customer Experience Own the implementation of the portfolio across digital touchpoints and platforms, in close collaboration with partnering entities (SE Digital, CX/CT, UX/UI team, ESXP, E2E DCR, etc.), Work with the Digital platform/product owners to ensure timely and high-quality delivery management. Seek for customer feedbacks within development cycle, and up to successful testing; piloting and implementation at scale - Participate in UATs and sign-off processes 3. Manage evolution, implementation, and adoption for One Spare Parts Catalogue Lead One Spare Parts Program ensuring alignment with organizational goals and objectives. o Develop and manage project plans, timelines, and budgets. Coordinate with cross-functional teams to ensure timely delivery of program milestones. o Generate regular reports on program progress, key metrics, and performance indicators . Identify and prioritize users needs and requirements from Leagues and Hubs, validate the user journey Own the implementation thru external vendor. o Design functional solutions that meet business requirements, incorporating feedback from user. o Appoint and manage external development teams o Maintain documents detailing product features and specifications Deployment & adoption o Drive adoption and animate community of users, facilitating communication, collaboration, knowledge sharing and best practices sessions o Conduct training sessions for users to ensure effective use of the tool. o Gather feedback from users to continuously improve tools as well as training and support materials o Support already deployed users Ensure product performance monitoring o Develop and monitor key performance indicators related to product deployment, adoption, and usage. o Analyze data to provide insights that drive product improvements and strategic decisions 4. Boost adoption of Digital touchpoints Communicate with Leagues, Hubs and Commercial to drive awareness and adoption of new tools and features Collaborate with Commercial category managers to ensure country teams are equipped to smoothy deploy to their customers, and after deployment, drive awareness and adoption Collaborate with Marketing Communication to boost awareness and adoption of Digital touchpoints with customers by developing engaging brochures, videos, blogs etc. 5. Monitor impact & performance Define relevant performance measurement framework (web traffic, Digital NSS, Select offer NSS, mySchneider NSS, customer engagement, self-service rate, influenced revenue). Monitor, provide updates, develop and lead action plans to improve & maximize the value of Digitization Review customer feedback to identify address issues and develop Hub specific action plan for improvement

Identify , recruit & develop new channel partners to meet business goals . Liaison between AMD and its partners, ensuring seamless communication and alignment on business objectives. Engage in Joint Business Planning with OEMs and Channel Partners to increase AMD SoW Conduct weekly meetings with partners sales team to review performance against quarterly goals . Identify opportunities and develop action plan for future. Build and deploy customer engagement plan which includes direct customer engagement and working with channel partners. Identify potential SMB customers & drive AMD adoption to meet or exceed our SMB growth targets. Position and sell AMD technology in new customers and new market segments. Understand products, customer needs, competitors, industry issues, and trends, then continually refine the message, positioning, product demos, and sales tools to meet business objective . Build and manage the sales pipeline . Train & enable partners sales & presales on AMD products & solutions . Execute AMD Partner Programs ,aligning it with overall business goals. Education / Experience requirement : Bachelor s or master s degree . MBA desired 10 to 12 yrs of IT hardware Sales experience

Identify , recruit & develop new channel partners to meet business goals . Liaison between AMD and its partners, ensuring seamless communication and alignment on business objectives. Engage in Joint Business Planning with OEMs and Channel Partners to increase AMD SoW Conduct weekly meetings with partners sales team to review performance against quarterly goals . Identify opportunities and develop action plan for future. Build and deploy customer engagement plan which includes direct customer engagement and working with channel partners. Identify potential SMB customers & drive AMD adoption to meet or exceed our SMB growth targets. Position and sell AMD technology in new customers and new market segments. Understand products, customer needs, competitors, industry issues, and trends, then continually refine the message, positioning, product demos, and sales tools to meet business objective . Build and manage the sales pipeline . Train & enable partners sales & presales on AMD products & solutions . Execute AMD Partner Programs ,aligning it with overall business goals. Education / Experience requirement : Bachelor s or master s degree . MBA desired 10 to 12 yrs of IT hardware Sales experience