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Manager (Merchant acquisition) Manpowergroup Services India

3 - 8 years

5 - 10 Lacs

Pune

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Title: Deputy Manager - Shikhar Engagement Location: Pune Role Accountability Manage Activation and Spends on Shikhar portfolio in assigned geographical area To deliver on activation and spends on Shikhar portfolio Create tie-ups and alliances with local/city centric merchants Launch & roll out local level engagement programs for cardholders Liaise with sales for identifying merchants and execution support on branch/cluster level engagement programs & with Brand team for visibility of SBI Card brand / offer at merchant store / city catchment area Track & report activation numbers for Shikhar Portfolio Launch & Manage local merchant tie-ups All offer related execution responsibilities like LOI, agreement, logo , offer compliance, complaint redressal etc. Onboarding local agency for local tie ups, Ensure Proper Billing process (PO) Perform process documentation and compliance adherence Roll out Regional festival campaigns Maintain & Create Merchant funded Offer property Measures of Success Retail Spends Active Rate No of local offers Merchant EMI Volumes Renewal of offers Process adherence Technical Skills / Experience / Certifications Spends Category Understanding Good knowledge on Consumer and Competition behavior and Credit Card Market Dynamics Prior experience of managing alliances and partnerships Competencies critical to the role Planning & Organizing Analytical Ability Negotiation & Influencing Innovation & Problem Solving Teamwork & Collaboration Qualification MBA /PGDBM in any discipline Preferred Industry Payment Card Industry, Merchant Acceptance & Acquiring, Insurance Channel Engagement Discussion Points Sr. No. Topic/Description Contours 1 Primary Skills required Relationship management (Talking to individuals and convince them about SBI cards offers) Merchant Liaising: Create tie-ups and alliances with local/city centric merchants. Launch & Manage local merchant tie-ups Must be ok with Travel 2 Good to have skills Excellent communications-Must be presentable Good knowledge on Consumer and Competition behavior and Credit Card Market Dynamics Prior experience of managing alliances and

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