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Quality Team Lead / Quality TeamLeader/ BPO QTL /BPO Voice QTL Selectica International Solutions

6.0 - 11.0 years

4 - 8 Lacs

Bangalore/ Bengaluru

Work from Office

*1 yrs exp as a BPO Lead Quality (QTL) on the paper MUST ALSO HAVE SOME TRAINING EXP International Customer Support Voice Audits calls ,reports, Call Calibration Immediate Joiner WFO Bangalore * Call/Whtsapp cv to Amit 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Posted 2 weeks ago

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Quality Team Lead / Quality TeamLeader/ BPO QTL /BPO Voice QTL Selectica International Solutions

6.0 - 11.0 years

4 - 8 Lacs

Bangalore/ Bengaluru

Work from Office

Posted 3 weeks ago

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Quality Team Lead / Quality TeamLeader/ BPO QTL /BPO Voice QTL Selectica International Solutions

6 - 11 years

4 - 8 Lacs

Bangalore/ Bengaluru

Work from Office

Posted 1 month ago

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Quality Team Lead / Quality TeamLeader/ BPO QTL /BPO Voice QTL Selectica International Solutions

6 - 11 years

4 - 8 Lacs

Bangalore/ Bengaluru

Work from Office

Posted 1 month ago

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Quality Analyst Digit Insurance

2 - 5 years

3 - 5 Lacs

Pune

Work from Office

HIRING FOR QUALITY ANALYST - TELESALES Roles & Responsibilities: Conduct random audits daily to ensure the quality standards and optimal accuracy of the Executives through monitoring the calls, and chats for continual enhancement of the agent performance. Conduct Training sessions and Knowledge improvements through refreshers. Recommendation of refreshers through TNI based on evaluation trends to improve their quality score and follow up their results. Conduct / Participate in weekly internal and external calibration with clients/quality operations. Resolving escalations, defects, and fatal errors, also keeping the escalation percentage minimal. Preparing daily, weekly, and monthly reports Wanna apply - Contact Pratiksha - 8459776994 or Email your CV on Pratiksha.Tupere@godigit.com

Posted 2 months ago

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Quality Analyst/ Process Trainer US Voice Process Bangalore Creative Indians

2 - 7 years

3 - 6 Lacs

Bengaluru

Work from Office

Must have Min 1+yrs Exp as Quality Analyst/ Process Trainer from International Voice process BPO QA Must know QC Metrics/RCA. Process Trainer - TNA/TNI/Throughput Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Posted 2 months ago

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Quality Analyst International Voice Process BPO Pune Creative Indians

3 - 8 years

3 - 6 Lacs

Pune

Work from Office

Need Quality Auditor from International Voice Process. Must have Min 1yr Exp as Quality Analyst from International Voice process BPO. Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Posted 3 months ago

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