10 Acma Jobs

Job description Role & responsibilities The QA will monitor inbound and outbound call and emails responses to assess , technical accuracy, customer service performance, and conformity to company policies and procedures. • Conduct mock calls to associate and check their work on-call and ask some productrelated questions and analyse them. • Uses quality monitoring data management system to compile and track performance at team and individual level. • Participates in customer and client listening programs to identify customer needs and expectations. • Provides actionable data to various internal support groups as needed. • Coordinates and facilitates call calibration sessions for call center s...

Role Overview: As a Networking Service Delivery Field Support Engineer (L1) at NTT DATA, you will be responsible for providing professional first-line onsite technical support and field engineering services to clients. Your role involves proactively identifying and resolving technical incidents and problems, ensuring all requests, process events, and resolution incidents meet Service Level Agreement (SLA) conditions. You will manage standard and low complexity incidents, conduct routine tasks, and follow standard practices and procedures to ensure efficient resolution of incidents and requests. Key Responsibilities: - Configure, install, test, and ensure operational readiness of the assigned...

Role Overview The Industrial Liaisoning Officer serves as a key intermediary between the organization and external stakeholders, including government ministries, regulatory authorities, industry bodies, and community groups. The officer is crucial in facilitating effective communication, securing statutory approvals, ensuring compliance with regulations, and fostering collaborative relationships essential for smooth project execution and organizational growth. Key Responsibilities Establish and maintain strong communication channels between the company and government ministries, departments, municipal bodies, and other regulatory agencies, Pollution Board, Electrical Dept & State Development...

As a Networking Remote Technical Support Engineer (L1) at NTT DATA, you will be responsible for providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your role will involve maintaining the support process, investigating and diagnosing problems, and ensuring requests for support are handled according to procedures. You will be utilizing service assurance software and tools to collect performance statistics, create reports, and work with users, staff, and suppliers as needed. Additionally, you will be identifying and resolving problems, carrying out maintenance tasks, and ensuring the usage of knowledge articles in in...

As an Associate Networking Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be an entry-level subject matter expert working closely with the TS Systems Integration team. Your role involves learning the necessary skills to action configurations, installations, and attending to less complex break/fix events during the project lifecycle. You will gradually work towards achieving associate-level certification while developing business acumen to contribute effectively to the team. Your responsibilities will include owning portions of installations, break/fix incidents, and problem management, collaborating with the Implementation Engineering team to meet client require...

The ideal candidate for this position should possess a qualification of MBA Finance from esteemed institutions like IIM, IIT, XLRI, BITS, or equivalent postgraduate degree in Business Administration from FMS-Delhi, Symbiosis Pune, or be a CA/CMA member. The salary for this role will be as per institutional rules. Candidates applying for this role should fall within the age range of 45 to 55 years. Please note that accommodation will not be provided as part of this position. We are looking for candidates who are ACA/ACMA certified with a minimum of 12 years to 15 years of post-qualification experience in Finance and Accounts, preferably in a large organization. Additionally, the candidate sho...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving inci...

We are seeking a detail-oriented and analytical Accountant with 2 years of experience to join our team. You must have demonstrated a strong foundation in accounting principles and practices. You will be responsible for preparing financial statements, managing accounts payable and receivable, and performing various accounting tasks to support our organization's financial health. Listing below some of the mandatory requirements from our side. Strong Accounting Foundation: Sound knowledge of basic accounting and bookkeeping principles. Excellent Communication Skills: Fluency in spoken and written English, with strong oral and written communication skills. The intent here is to reduce conversati...

Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and dia...

Drive implementation and operations of Astellas EPM systems to support global planning for Astellas. Maintain financial operation of EPM systems and ensure that data is consistent with other systems BPC, SAP. The position is also responsible to implement new or enhancement in planning systems, drive consistency across divisions and provide solutions to planning requirements. Responsibilities: Responsibility for financial planning system and day to day operation Facilitate and drive a globally consistent end-to-end system process execution with defined roles, responsibilities, outputs and expectations Works with IS, GBS, Finance Business Partners and COE process, delivery and reporting teams ...