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Real Time Analyst Mywhy

3.0 - 6.0 years

5 - 8 Lacs

gurugram, delhi / ncr

Work from Office

We are hiring an experienced Real Time Analyst (RTA) to manage intraday workforce operations and real-time performance monitoring across multiple sites and channels. The role involves close coordination with operations and WFM teams. Required Candidate profile Minimum 3+ years of experience in Real Time Analyst (RTA) or WFM Intraday role • Experience working in a 247 contact center environment • Exposure to voice and non-voice channels (Voice, Chat, Email)

Posted 1 day ago

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